# Free Call Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Free Call the right Telephony solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156236/Free-Call/reviews --- Free Call 4.7 (9) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated January 9th, 2026 # Reviews of Free Call Ease of use 4.7 Customer Service 4.6 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Rhonda L. AuPair Coordinator Used the software for: Less than 6 months ### "Great service" April 6, 2018 5.0 Pros Love The fact that it allows for my customers and clients from anywhere in the world to call through the website versus using a phone. It works great for that. Cons No plans whatsoever about free car. It works really well my clients love it and it's extremely affordable. Review Source MM Maria M. Owner Hospitality Used the software for: 6-12 months ### "This is the best ever app for I ever used for my WEBSITE!!!" November 12, 2016 5.0 I Recommend this app to everyone who has hotel. I wan to share my experience with the app. I am owning boutique Hotel in Eastern Europe. The majority of my visitors come from services like Booking.com, TripAdvisor or independent agents. But often some tourists have questions that prevent them from making an online booking. They need to know things like, "Is breakfast included in the price?", "Does this room have a sea view?" or, "Is there free Wi-Fi?" and many others. Of course, We has our phone number published on our website but not every customer start call with us :( We tried Live Chat in order to serve online visitors, but we found out that it is not possible for our receptionist to be both in Live Chat and welcome tourists entering the hotel. :( I installed Free Call app and it boost my online reservation almost immediately. We started receiving online requests both from calls and trough their messaging system. I am not technical, but I installed Free Call with no external help, with just one click. Then I simply entered the phone number where to receive calls. Now tourists that have questions simply click on the Free Call button. This call goes right to the hotel reception phone where they receive answers to their questions. I want to say thank you for the 30 monthly minutes provided Free of Charge. This was beneficial for us to realize the benefits of using Free Call and to take decision to upgrade to premium. Cons Easy to use increase calls from website Review Source Response from Free Call November 15, 2016 thank you for submitting review for https://www.freecallinc.com/ JV Jen V. Business Manager Renewables & Environment Used the software for: Less than 6 months ### "Awesome addition to our website" March 30, 2019 3.0 Pros This has been super easy to use and we saw results within just a few days as our phone started ringing more. Cons Got a lot of spam calls, though I'm not sure if there is a way to avoid this. Review Source VR Verified Reviewer Sheet Metal Worker Building Materials Used the software for: 1-2 years ### "Affordable option" April 2, 2019 5.0 Great software that is easy to use and makes keeping in touch easy. Pros Free service that allows you to call different countries, ease of use is also a huge bonus! Cons Enhanced file sharing would be a great option to further facilitate communication. Review Source VR Verified Reviewer Analista de Investigación y Monitoreo de Medios Used the software for: Less than 6 months ### "Used from a website to let customer contact us directly and in a free way for them" July 20, 2018 5.0 Pros It have a good price, you can used it for a sales business to contact with your clients, and let the site visitors to contact you as well, it can also record calls Cons Probably the best for big e-comerce company. There are many spam calls that you cant control, it miss some block action to avoid it. Review Source CC Chris C. Self employed Construction Used the software for: Less than 6 months ### "Free call" February 12, 2020 5.0 Overall my wife was correct, this software makes my job so much easier and my customers love it too. They have a way to communicate with me to discuss supply and labour cost even if they don't have minutes on their phone. You get a phone number specifically for you just like a business phone and you know it is customers calling. I absolutely love this software and recommend it to anyone with a business. Pros My wife is an artist and she recommended this software. I gave it a try and it's amazing because I do construction. As long as there is internet connection (even wifi) my customers can call me free of charge and get a bid on how much things will cost to fix. Cons Nothing yet it's super easy to learn how to use and is very convenient Review Source Angie L. Asst. Clerk Legal Services Used the software for: Less than 6 months ### "A Back-Up Line " February 22, 2019 5.0 I would suggest anyone to use this website as an alternative to cell service being down or shut off. Pros What I love most about this program if for some reason my phone service isn't working I have a phone on hand. Cons That you are limited to how many free calls you can make. Review Source CF Camila F. Assistente Arts and Crafts Used the software for: Less than 6 months ### "Free call is excellent" June 17, 2020 5.0 Pros Great software to communicate with family, friends, and even internationally at no cost. I love and recommend it to everyone Cons Nothing against it, it always helps me in my communications Review Source MM Mohamed M. SA Architecture & Planning Used the software for: I used a free trial ### "Worth trial " February 15, 2022 4.0 Pros various devices like desktop or mobile. Cons Rates, website & description of the app. Review Source Similar Products Featured ## Related categories [Telephony](https://www.capterra.com/telephony-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.