TenSpeed Technologies

JumpSeat


5 / 5
2 reviews

Who Uses This Software?

Training solution for businesses of all sizes, which helps with in-app learning, classroom training, user analytics, context-dependent guides and more.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • TenSpeed Technologies
  • www.jumpseat.io
  • Founded 2006
  • United States

About JumpSeat

Enterprise guidance and engagement platform that enables reduction of training costs and onboarding through on-screen guidance.


JumpSeat Features

  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • eCommerce
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies
  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • Audience Segmentation
  • Content Creation
  • Contextual Guidance
  • Data Validation
  • In-App Training
  • Launch Management
  • Multi-Language
  • Self Service Tools
  • Surveys & Feedback
  • User Onboarding

JumpSeat Reviews


Jumpseat is the best tool for your training needs.

Oct 31, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and flexibility in application.

Cons: Nothing

Overall: Jumpseat provides the ultimate way to deliver training and support to customers that they will actually remember and engage with. It reduces the time to proficiency for users dramatically and prevents follow training inquiries. Jumpseat was able to deal with our most challenging functionality with ease. It is a product that I enjoy working with more and more everyday, I would recommend it to anyone wanting to improve their users experience.

Recommendations to other buyers: The team at Jumpseat is fantastic. They were able to deal with any challenges with ease going above and beyond to answer any questions.

Vendor Response

by TenSpeed Technologies on October 31, 2016

Thanks Chad!

JumpSeat Customer Review

Oct 31, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: JumpSeat has not only shortened user onboarding time by 40%, but reduced our helpdesk calls to a bare minimum. Our clients are overjoyed by how JumpSeat has simplified the user experience of their applications.

Vendor Response

by TenSpeed Technologies on November 07, 2016

Thank you for your feedback.