# Plexus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Plexus the right Enterprise Resource Planning solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156301/Plexus/reviews --- Plexus 4.7 (18) [View alternatives](https://www.capterra.com/p/156301/Plexus/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Plexus Ease of use 4.4 Customer Service 4.8 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PH Philip H. CFO Construction Used the software for: 2+ years ### "I am a plexpert." January 18, 2021 5.0 Having quotes centralized. Having the quotes be the orders and having the material usage and even pictures of the installed product all on the same order is really nice. So just having so much on one software is great. We havent even used introduced a lot of the features yet. Like we still havent started tracking payments in plexus. Pros I like that it is intended to be used for the whole company. Salesman, managers, installers. I like the dashboards . The to-do lists on the dashboards that you can put on peoples screens are great. I've noticed a lot LESS bugs in the last year or so. When we started it seemed like they were more common. Cons I still feel like there is room for improvement for the installers to use on their mobile devices. I also sometimes get frustrated on how connected everything is. Its a good thing but also a bad thing. Like sometimes you can't delete an order because there is an invoice and you cant delete the invoice because there is a ticket and you cant delete the ticket because there is a movement etc... you get the point. I understand why its connected but its still frustrating sometimes. Alternatives considered [FieldGroove](https://www.capterra.com/p/178787/FieldGroove/) Reason for choosing Plexus \[SENSITIVE CONTENT HIDDEN\] is a good salesman :) Review Source TB Tucker B. Fireplace Div Manager Construction Used the software for: 1-2 years ### "Plexus Review " February 4, 2021 4.0 Pros The ability to track the information (inventory, hrs, job costs, etc) Cons Schedule: -The scheduling module is VERY difficult and time consuming when changes need to be made. -A geofence by zip codes would be FANTASTIC to have. Make scheduling easier and give us the ability to narrow down KCMO as NE/N/NW/E/SE. General Usage: -Complexity behind lets say - adding a "kit." If you forget to click the drop down for where a product should be attached to you have to go in, delete it, search it again, add it.... -The specificity that is needed to look up information. 816-456-7890 can not be found when you type in 816.456.7890 or 8164567890. -Now that we are in the order numbers of 10000+ if you search by ascending/descending the order numbers are not in any order that makes sense. -My techs often get kicked out of jobs, have issues clocking in or out -Compatibility to Apple is an issue. -Mobile site does not have the same functionality as desktop for simple items. Review Source BE Brandy E. Office Administrator/Accounting Construction Used the software for: 2+ years ### "Plexus review for The Hayes Company - Brandy Eckert" January 25, 2021 4.0 Pros Everything is able to be done in one program, from time and material tracking, to invoicing and payroll. Cons The views get changed way to much and it affects my permissions. But that may be something that the company does itself and not plexus. I don't know. Review Source Response from Plexus Software February 1, 2021 Thank you Brandy for your review! The reviews are set by each company. Feel free to reach out to Plexus Support if you need help with your views. Thanks again! JK Jackie K. Office Admin Construction Used the software for: 6-12 months ### "Plexus and why you need it too!" January 29, 2021 5.0 Plexus has made running our business and working with our customers such a breeze. I look forward to many successful years using Plexus, Quickbooks and growing together! Pros Plexus is user friendly and makes it easy to jump from one screen to the next. I am able to keep track of all of my ongoing projects, all of the companies we work with as well as which of our sales reps are working with said companies. I am also able to keep track of our sales with Intuit with the ease of which it links to Plexus. Cons There are very few things that I do not like about Plexus, and saying "I do not like" seems very harsh. It is more that there are small jumps to QuickBooks that I wish were a bit easier, including some deposits that cannot be drawn back once posted. Also, I think the home screen could give better notifications when something goes wrong with a bank transfer. Review Source Response from Plexus Software February 1, 2021 Thank you so much for your review! ZH Zac H. VP SALES Construction Used the software for: 1-2 years ### "Plexus helped a lot of our systems." January 20, 2021 4.0 It was good. The software works well for us. Pros Tied together front end and back end operations. From pricing to job costing to invoicing. Cons It requires users to be fairly tech savy. Reason for choosing Plexus Liked the team. Liked the customization options. Switched from [Sage CRM](https://www.capterra.com/p/227247/Sage-CRM/) Needed something better. Review Source Response from Plexus Software February 1, 2021 Thank you Zac for your review! We are constantly working to make Plexus more user friendly. Your feedback helps with that. Thanks! TH Thomas H. President Construction Used the software for: 2+ years ### "From old school to 21st Century" January 20, 2021 4.0 I can crank out proposals in a third of the time. Make adjustment to proposal easily. Pros Have all orders at your disposal with the stroke of a few keys is really nice! Particularly the ones bid months ago! Cons We do so many products in so many ways it is often difficult to digitize it. Review Source Response from Plexus Software January 27, 2021 Thank you Thomas for your review! Glad we were able to make proposals so much easier for you. JH Jason H. Glass and Shelving Division Manager Construction Used the software for: 1-2 years ### "Well done Plexus" January 15, 2021 5.0 I have really enjoyed it. Plexus has taken my division to the next level for organization Pros I use this software daily. Even though I've been using for a little over a year I am still learning things daily on the software. I love that it's a complex in depth system. I still struggle with making things easier on myself in the system but with more time I will perfect its use Cons My only negative on the software is the scheduling calendar. I still use google calendar for my scheduling needs. Review Source JS Jessica S. Office Manager Construction Used the software for: Less than 6 months ### "Great Field Service Management Software" March 6, 2017 5.0 We have had a great experience with Plexus. Plexus has allowed our business to effectively manage all jobs from anywhere or any device that has internet access. All our information is stored securely on a cloud-based system. The features of the program have helped us streamline our practices and have added functionality to our in-place practices. The Plexus team has been amazing to work with. Their customer support is always available to answer questions we may have, especially for those employees that struggle with being technologically savvy. All of our employees have found the system to be helpful in making our business run more effectively and efficiently. Our business went from entering data three to four times, with data often being lost, to entering data once. Plexus has added many features to our business and eased many of our daily tasks. Scheduling jobs is no longer a hassle and we can easily see the schedule for the day, week, and even month. I would recommend Plexus to help improve processes for any field service business. Pros Personalization Schedule Ease of Use Data/Reports Functions and Features All Information Stored in One Place Cons It can take a little longer for those that struggle with technology to learn what they need to know. Review Source MY Matt Y. Operations Manager Construction Used the software for: 1-2 years ### "Matt Hayes Co Review" January 25, 2021 5.0 Pros The product is very easy to use and I really like how it is able to adapt to ever changing business practices. Cons I love everything about Plexus, it is overall a great product. Review Source Response from Plexus Software January 27, 2021 Thank you Matt for your review! The Hayes Company has been so great to work with. Let us know if there is anything else we can do to make your work on Plexus Software better. PH Pete H. Branch Manager Construction Used the software for: 1-2 years ### "Flexible Tool for Job Management" January 15, 2021 5.0 Pros I like the intelligence for setting up our pricing models on quotes I like the flexibility of adding certain selections to our quotes I like the flexibility of Work Orders displaying what our team needs to see Cons There is nothing about this software that I do not like Review Source Response from Plexus Software February 1, 2021 Thank you Pete for your review! AL Adam L. Estimator Construction Used the software for: 1-2 years ### "Plexus Pro's and Con's" January 21, 2021 5.0 Pros The features of Plexus are user friendly and the bids and proposals we put together for our potential clients appear very professional. Cons From my perspective it provides what we need. Review Source Response from Plexus Software February 1, 2021 Thank you so much Adam for your review! JC Jeff C. Sales Construction Used the software for: 1-2 years ### "Easy and fast." January 18, 2021 4.0 Pros Building Bids on site and sending to customer immediately Cons e-mails being sent from program are not always making it to their destination. Review Source JK Jacquelyn K. Administrative Assistant Construction Used the software for: 6-12 months ### "Plexus" January 21, 2021 5.0 Using companies to manage the different companies we work with, the link to QBO to manage our accounting Pros I enjoy how user friendly it is and how there are different views available Cons There isn't anything that I don't like, the ease of invoices, everything is really impressive Review Source Response from Plexus Software January 27, 2021 Thank you so much Jacquelyn for your review! RT Robert T. Sales and glass consultant Construction Used the software for: 6-12 months ### "Plexus user " January 16, 2021 5.0 For me mostly pricing and distribution of quotes, Pros Helps with pricing. Easy to go back and find projects quoted or already sold. I am not really a computer person but now feel comfortable with pricing and entering projects Cons Not being a computer person did not like to have to use it Review Source AL Antoinette L. VA Real Estate Used the software for: 6-12 months ### "Effective " July 30, 2021 5.0 Pros I love the range of functions in which the software provides. Cons It requires you to have an in-depth knowledge of technology to navigate the software. Review Source SC Sandy C. Used the software for: ### "Five Stars- Great Company" March 7, 2017 5.0 We cant say enough about the excellent service provided by Plexus and their team. They actually custom fit a computer software to meet our small plumbing business. They are always available to help with problems. This software has improved our systems throughout our business. We are extremely happy with Plexus and their team!! Review Source SG Sari G. Used the software for: ### "null" May 15, 2018 5.0 Review Source TW Timothy W. Used the software for: ### "Great Product for Project Managers" March 8, 2017 5.0 I am a project manager for my company, and Plexus has been a great tool to help manage my projects from beginning to end. Review Source Similar Products Featured