Member Solutions

Member Solutions - Event Manager

4.5 / 5 26 reviews

Who Uses This Software?

Any organization or individual needing the ability to manage all elements of online registrations from creation of online forms, to payment processing, to liability waivers and more.


Average Ratings

26 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.95/month
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Member Solutions
  • www.membersolutions.com/
  • Founded 1991
  • United States

About Member Solutions - Event Manager

Event Manager is your online event registration solution for sports, camps, workshops, fundraisers, social events, and more. All event registration, payment processing, marketing, and data collection is built into one simple-to-use, online tool. Build custom registration forms in minutes and accept event payments quickly and securely online. No software to download, no start-up fee, unlimited training, and no merchant account needed. Request a demo today!


Member Solutions - Event Manager Features

  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback

Member Solutions - Event Manager Reviews Recently Reviewed!


This is a great way to use media to collect fees without having to spend your earnings managing the

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Can collect online... the provided great ease and convenience for our clients. Also helps to secure sales

Cons: Inventory logging is hard to keep up with...also challenging to link to color, size, and T-shirt types.

Vendor Response

by Member Solutions on June 06, 2018

Dr. Fleischhauer, thank you for sharing your feedback. We¿re grateful for the opportunity to provide payment collection and secured sales with ease and convenience, to you and your business. If you have a question regarding utilizing Event Manager to track inventory, please contact our support team at 877.600.3811. Thank you for your partnership. -- The Member Solutions Team

Easy way to ensure payment and commitment for various events.

Jun 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is SUPER easy to post a link on our website. I love simply clicking on the html (that is within the event manager software) and knowing that it will display nicely on my site.

Cons: I dislike how the dates for cutoffs don't reset when you copy an event. I've made a few mistakes with that.

Vendor Response

by Member Solutions on June 05, 2018

Hi, Kailen. Thank you for taking the time to share your thoughts on Event Manager. We're so glad to hear that we've helped make securing payments and commitments for your events super easy. We'd like to learn more about your thoughts on our cutoff dates for copied forms. Please call 877.600.3811 to speak with our support team. Thank you for your business and partnership. - The Member Solutions Team

I did not feel I got my money's worth!

Jun 01, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
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Pros: Nothing!I had questions all the time. Everyone always busy. I was being charged left and right on things I had idea of. Asked questions and got answers like, "We'll get back to you and they never did!' Great disappointment. I trusted this company. Bad idea!

Cons: The software has so many features that one features overlaps another. Too many little features doing much of anything. It should have been made more simple. Too much red-tape and very easy for the company to scam . I feel that this is what happened to me.

Overall: I got very little benefit. My company loss thousands of dollars. Money was lost big time!

This is a great program!

May 30, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Pros: I love how this software allows you to promote events for all students. Not only does it keep the student base organized, but it also helps to up sell fun events!

Cons: This software has so much to offer. Right now it may be too much for us as we already have a current POS. My question would be to check if it would be possible to pick and choose pieces of software to use.

Vendor Response

by Member Solutions on May 31, 2018

Kaela, thank you for sharing your feedback. We¿re grateful for the opportunity to provide you with a tool to organize and promote events for your business. If you have a question regarding your subscription, please contact our support team at 877.600.3811. Thank you for your partnership. -- The Member Solutions Team

Overall it has been a good experience

May 29, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of sharing events on social media and coping the media links. It is pretty user-friendly and simple to create different forms and I like how they have suggestion forms that you can copy from

Cons: It is difficult to add pictures when changing the Heather and it would be nice that once the payment is received, the phones are directly deposited into the account and set of having to wait until the end of the month

Vendor Response

by Member Solutions on May 31, 2018

Hi, Amy. Thank you for taking the time to share your thoughts on Event Manager. We're so glad to hear that we've provided you with a good user experience. We'd like to learn more about your thoughts on adjusting headers. Please call 877.600.3811 to speak with our support team. Thank you for your business and partnership. -- The Member Solutions Team

I use event manager a few times a year when we have a seminar.

May 29, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Event Manager is convenient because I already use Member Solutions for my member management. I like that I set up ongoing events without much maintenance. Its pretty easy to use since I have learned how to use it and I can copy my old forms and not have to start over. Customer service is pretty good most of the time.

Cons: Sometimes customers have trouble registering for events, I'm not sure why. I don't like that the event doesn't size to the device that my customer is accessing it from. The Event Manager rep told me they thought they had fixed that, but none of my forms size correctly when viewed by the customer. The design interface is terrible and very difficult to make it work correctly. I just do the best I can and have to accept whatever it turns out to look like. I don't like that if a customer wants a refund, there is a service fee for that.

Overall: The main benefit of having this software is that when someone signs up for an event, they can pay online.

Vendor Response

by Member Solutions on June 01, 2018

Joy, thank you for sharing your feedback. We¿re grateful for the opportunity to provide the convenience of setting up ongoing event to you and your business. If you have a question regarding mobile capabilities, please contact our support team at 877.600.3811. Thank you for your partnership. -- The Member Solutions Team

Easy to use and create what I want and need

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: I Love that I can create events that my members can register for at their convenience. They can register online for events or purchase anytime day or night. My next favorite thing is I can copy and reuse any previous form I have created. This saves a massive amount of time.

Cons: I dislike the font sizing area. I would like to be able to click on a word and find out what font size I am currently using so I know which direction to modify. Relatively small inconvenience.

Overall: This helps increase sales and awareness in my company.

Vendor Response

by Member Solutions on May 29, 2018

Teresa, it is great to hear from a satisfied client of over 13 years. At Member Solutions, we take pride in developing and maintaining long-term partnerships with our clients. We¿re grateful for your trust and support. We look forward to continuing to provide you with a flexible and convenient online event registration software for many years to come. ¿ The Member Solutions Team

Capterra-loader

We have used Event Manager to create events that our members can register for.

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Event Manager is easy to use, displays all of the information in a simple, easy-to read way, and packages well with Member Solutions other software options.

Cons: The price to pay for it if you are primarily conducting free events is not really justified. Event Manager is best put to use if you are charging large numbers of customers for events regularly. Otherwise there are too many other options to let people know about events happening at your business and to simply have people pay through the business front.

Vendor Response

by Member Solutions on May 29, 2018

Lauren, thank you for sharing your feedback. We're grateful for the opportunity to provide your and your business with a simple way to collect registrants for an event. If you have a question regarding forms for free events please contact our support team at 877.600.3811. Thank you for your partnership. -- The Member Solutions Team

Excellent software with great potential

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Ease and flexibility. I like using the promo codes and surcharges. The software has grown with its user base over time.

Cons: Improvement requests.
- allow background pictures outside the form
- allow drip email marketing to be scheduled using triggers
- allow a bulk add on reporting

Overall: See previous page

Vendor Response

by Member Solutions on May 29, 2018

Hi, David. Thank you for taking the time to share your thoughts on Event Manager. We're so glad to hear that it provides you with flexibility and the ability to add promo codes to your forms. We'd like to learn more about your thoughts on allowing background pictures outside the form, drip email marketing, and reporting. Please call 877.600.3811 to speak with our support team. Thank you for your business and partnership. -- The Member Solutions Team

Capterra-loader

works pretty good for some items, but staff states that they have problems using it at times

Mar 01, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: you can set up multiple things, Multiple staff can log on and order inventory that they need at anytime, which allows for the warehouse to fill orders easier.

Cons: kind of difficult to navigate through it as a new user. Staff has issues using it for warehouse orders, sometimes orders do not go thru, which causes some frustration with staff

Overall: it has helped with our inventory ordering for multiple staff members and locations. able to also look up past orders and review them

We use event manager for internal and external events in our business and it works great.

Feb 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the high degree of customizability for the variety of events, we like to put on. I also like that we can add pdf documents and flyers for download.

Cons: I wish you could add more pictures or video to an event form. I also think it could be helpful to be able to upload a larger file for client downloads.

Vendor Response

by Member Solutions on February 12, 2018

Hi, Brett. Thank you for taking the time to share your thoughts on Event Manager. We're so glad to hear that Event Manager offers you the flexibility with customization that you need. Your suggestions to enhance the ability to add more pictures, video, and larger files have been passed along. Someone from our Support Team will reach out to you if we require additional details. Thank you for your business and partnership. -- The Member Solutions Team

Makes registration and organization easy

Oct 26, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We started using Members Solution four years ago. It has improved our attendance to our basketball clinics, made it easy for campers to register, and saved us time in organizing our events. We have received tremendous feedback from our customers and the costumer service has been outstanding. It is a great value which has improved our business across the board.

Vendor Response

by Member Solutions on October 05, 2017

Warren, thank you for your recommendation. We're thrilled to hear that Event Manager has had a positive impact on your attendance, registration process, and business. We¿re grateful for the opportunity to serve you and your business.

Registration Chair, ADODI National Retreat

Oct 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to use.

Cons: Cannot only see one year of attendees.

Overall: Amazing staff, no question too complicated to address. Staff very accommodating. Felt staff was there to assist without judgement.

Recommendations to other buyers: No

Dissatisfied

Aug 20, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: Product was unable to offer flexibility. Costumer support was inconsistent. Despite cancellation, repeated requests, and apologies, company continues to withdraw money for monthly fee.

Our experience has been great with our Event Manager, online sales make big difference .

May 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have had great success providing a means for our students to register and pay online for events and merchandise. It has been very helpful selling our trial membership to new students just starting on our introductory programs. I would highly recommend this to any martial arts school owner who want to improve there business.

Vendor Response

by Member Solutions on June 01, 2016

Thank you Mr. Tearney for the wonderful comments regarding our Event Registration Software Application! It¿s great to see you having so much success while driving convenience for your members and prospects. Joe Galea - Senior Vice President Client Relations

Camp Registration was launched smoothly... very postive experience.

Apr 27, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I like how easy the software is to use. As a designer and usability specialist, I would like more customization of the layout, colors and possibly how the fields are arranged. Overall, the functionality is good and it gets the job done.

Vendor Response

by Member Solutions on May 03, 2016

Rhonda, Thank you for your review of Member Solutions Event Manager Software. I am happy to hear that your implementation process went smoothly. We pride ourselves on the quick setup and short learning curve to use Event Manager. We are continually improving the software and would love your feedback on customization of the fields and the design elements. Best Regards, Kristen Kercheval - Manager of Product Development

Made life so much easier

Aug 07, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a small business we did everything via a phone call. As our business grew we needed a better system! Member Solutions made our life so much easier. I went from using a calendar and handwriting all party details to creating a custom, professional form for my customers to complete. I was able to get all the information needed, collect their deposits, and have them sign the contract (huge perk) in one place. Member Solutions made it easy for my to go back and check the status of my parties, email my customers, and maintain an accurate party schedule! We are so appreciative for the burden that Member Solutions took off our shoulders giving us our time back!!! A++ service ... We highly recommend the service!

Event Manager is definately a program that will make you money.

May 01, 2015
5/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: I have been using event manager quite well for a long time. I have used it for many different style events and it has even been used for my entire tournament circuit. Which is over 3000 members. We love it and I continue to tell my clients about it.

Allie Alberigo
Shihan
7th degree black belt

Vendor Response

by Member Solutions on May 01, 2015

Allie, Thank you so much for taking the time to review Event Manager by Member Solutions. I am glad to hear that you have successfully used the software for many events and for your tournament registrations. We are grateful for your business and the referrals of Event Manager to your clients. Best regards, Joe Galea - Senior Vice President Client Relations

Most Seamless Registration Process We've Had in 29 Years!

Nov 07, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: In the past 29 years of running our conference, every single attendee stated that this years registration process was the best they had every seen and that is Thanks to Event Manager. We used every feature on events manager to our benefit. For example, the online registration was seamless ¿ best part was the payment system. In addition, the system allowed us to generate reports so we could sort the registrants by region, who paid, and most importantly - who still owed money! All of this allowed us to register and collect 100% of the fees from all of the attendees. Thanks again for all your help. We look forward to another great year.

I am Impressed!

Sep 05, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have broken my whole experience into 3 Phases! However, before I tell you why I am so impressed I want to give Kudos to the people that made this happen. They are Kerry Mull who helped coordinate my training adventure with the Event Manager application and Pete Simko who was my Trainer that had the patience of Job! Both were very professional and provided superior Customer Service!
Phase I-I was looking for a Registration Site for my business that was affordable. I found Event Manager and scheduled a Demo
Phase II- Kerry Mull explained the process; I got the Demo and was sold immediately. The Criteria I used was:
a. Easy to Use
b. Affordable
c. Flexibility to do a variety of things
d. Easy to coordinate with my Web Designers
e. Support Team to help me navigate "Road Blocks" in learning the system.
Member Solutions/Event Manager met all of my criteria and has surpassed my expectations on numerous occasions. The Customer Service has far exceeded my expectations alone.

Phase II- Received my Training which introduced me to creative ways of formatting the Registration so the View from the Students perspective would be inviting and easy to use.

Phase III- Follow-up was awesome. Kerry introduced me to a new feature called "Linking" and it was incomparable! She made creative recommendations which I would have never imagined doing. She saved me so much time and I have visions of how I would like to use the Event Manager Application going forward!
I can't thank you enough for you support!

Kerry's Is Invaluable What An Asset

Sep 04, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Typically when running an organization the membership usually sits back and enjoys the benefits of the few working. The same holds true in our organization, however Kerry changed all of that with him intuitive thinking it is like having a fleet of personnel. The design of her forms save us time and more importantly manpower. Kerry goes beyond her role to make sure we are satisfied, she is a true partner in the successful management of our organization.

Great Product

Nov 11, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer service is what makes this company worth saying with.

Don't want to live without this service!

Sep 17, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Kerry Mull has been truly amazing! The program works so easily that I have already recommended it to 2 other event planners. I am so glad I found this service!

Event manager software

May 14, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: This product is great and has increased our productivity tremendously. Its increased our customer service dramatically and increased our bottom line.

Cons: Nothing comes to mind

Overall: I would highly recommend this product to anyone who does web based enrollments or orders for courses, programs, seminars, products etc.

Event Manager has been a great addition to my studio

May 14, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We have many special events and programs at my school. I decided to try Event Manager to help with registrations. Now, it's the only way we allow our students to register for events. Everything is accessed through my school's website. No more excel spreadsheets and taking payments at the door. I've also noticed that attendance for my events is better because when people pay in advance they are making a real commitment.

Cons: Not Applicable

Overall: I highly recommend Event Manager for the many types of events that studio owners have such as Parent Night Outs, Belt Testings, and Camps.

Great Product to Grow my Business

Feb 05, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: It is an easy way to take my hand off registration for events and programs at my school. People can sign up for classes right online 27/7, and my staff and I don't have to write everything out.

Cons: I didn't start using it sooner!

Overall: I recommend this to anyone who wants to have more freedom to grow their business, while having the professionalism of member solutions to back them up!