# LiveImpact Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about LiveImpact Software - reviews, pricing plans, popular comparisons to other Nonprofit products and more. Source: https://www.capterra.com/p/156364/LiveImpact --- # LiveImpact Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LiveImpact ## What is LiveImpact? LiveImpact: The Only AI-Powered Case Management and Donor Management Platform for Nonprofits LiveImpact is a secure, cloud-based platform that unifies powerful Case Management Software, Donor Management Software, and a fully integrated Nonprofit CRM—built specifically for mission-driven organizations. Our Case Management tools streamline intake, documentation, service delivery, and outcomes reporting while ensuring compliance with funders. Whether managing direct services or multi-program initiatives, LiveImpact helps you stay organized, track progress in real time, and demonstrate impact with ease. What sets us apart is our private, nonprofit-specific AI—the first in this space. Skip complex queries and simply ask questions to generate real-time reports, charts, and insights. LiveImpact is affordable, customizable, and backed by enterprise-grade security and exceptional support—helping you scale your mission with confidence. ## What is LiveImpact used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Nonprofit Project Management](https://www.capterra.com/project-management-software-for-nonprofits-software/) [Nonprofit Accounting](https://www.capterra.com/nonprofit-accounting-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $500 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LiveImpact?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.liveimpact.org&name=LiveImpact) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LiveImpact 4.9 (21) VS. [4.5 (1,408)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $500 Flat Rate, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (21) Ease Of Use 4.3 (1,408) Value For Money 4.7 (19) Value For Money 4.5 (1,145) Customer Service 5.0 (18) Customer Service 4.8 (1,308) ## LiveImpact alternatives [4.3 (618)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (156)](https://www.capterra.com/p/142421/Bonterra-Development-Digital/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/156364/LiveImpact/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Customizable Fields 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Donor Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach For Nonprofits 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Member Database 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Contact Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Customizable Branding 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding LiveImpact 42 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage attendance for classes, shifts, meetings, or events Allows businesses to create and manage auctions. Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage a group of members established for coordinating plans, programs, or other initiatives Manage, organize, and store contact information View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Track and collect membership dues Create and send email blasts/campaigns Reminders sent via email Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Activities related to raising money for a specific cause Ability to match gifts through the system Establish measurable goals and objectives and track their progress over a specific period of time Monitor application statuses, proposals and award funds Track interaction history by documenting conversations for contacts Add, store and access information pertaining to members Database of members to track personal information of individuals and families Create new forms and/or use ready-made online form templates Accept, record, and reconcile financial transactions Track commitments to donate in the future Upload, track, and submit receipts in a central database Manage and track recurring gifts Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Manage volunteer information and direct volunteer resources Get Advice We can help you find the software with the features you need. Features 4.6 (21) 4.6 Based on 21 reviews ## Pricing Value for money 4.7 (19) Basic $500.00 Flat Rate,Per Month Value for money 4.7 (19) 4.7 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (18) 5.0 Based on 18 reviews ## User reviews Overall rating 4.9 Based on 21 reviews Filter by rating 5(18) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AC Allison C. Strategic Impact Coordinator Non-Profit Organization Management ### "Successful onboarding with LiveImpact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2025 Flourishing Families of South Carolina now has a system that is as responsive and thoughtful as their programs. With LiveImpact, they have the tools to deepen relationships, expand services, and measure impact - all while reducing the operational friction that once held them back Pros LiveImpact went above and beyond during onboarding. They asked thoughtful questions, listened closely, and made changes even after we launched to make sure everything worked for us. Now we have one place to register families, send emails, track relationships, and run reports. The integrated communication tools and automatic tagging on forms make it easy to see which families have completed surveys or need follow-up. The reservations feature has also made it much easier to manage our educational programs. And we can now track cross-program participation, which helps us better support families over time. Cons At this time we are not aware of any cons with LiveImpact. From initial calll through full implementation our goals have been met. Switched from [Casebook](https://www.capterra.com/p/200357/Casebook-Platform/) Lack of reporting and hard to deal with data. Alternatives considered [Casebook](https://www.capterra.com/p/200357/Casebook-Platform/) Reasons for choosing LiveImpact reporting, data, customizable, relationship mapping Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Luana S. Volunteer Museums and Institutions ### "Very pleased with LiveImpact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2025 Our use has been modest over the last few years but as we gear for an increase in use, we are looking forward to taking advantage of more of the features LiveImpact has to offer. Pros LiveImpact continues to provide great support, particularly with their regular release updates and tutorials. The ability to customize our screens to allow better tracking of data gives us great utility in managing contacts. Cons Searching for specific payment data has been challenging at times, but hopefully that will improve as we use the database more and learn how best to input the data for ease of retrieval. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Brian K. Co-president Non-Profit Organization Management ### "An amazing partner!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2023 From the initial moment we contacted them through implementation I cannot express enough appreciation for Live Impact. Their products have enabled us to seemlessly integrate into a new system and have dramatically improved our Non Profit functionality. All Non Prodits need to use Live Impact! Pros They are an incredible firm. Customer service is best in class, extremely efficient and out of the box solutions. We could NOT be successful without Live Impact. Cons Nothing, they are terrific. We do not have anything negative in our experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Christina R. Director of Family Services Individual & Family Services ### "Customizable, Easy to Use Database System for Case Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 22, 2022 We are able to easily access, navigate and compile data quickly. Pros LiveImpact was able to customize our case management database to fit our unique organizational needs. The database is easy to use, has a dashboard that we can quickly update and pull information from and integrates the majority of our functions in one system. Cons At times it is difficult to understand how to do certain functions and how they integrate with one another. Switched from [Bonterra Penelope](https://www.capterra.com/p/80088/Bonterra-Penelope/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Mary D. Chief Development Officer Fund-Raising ### "Versatile CRM Solution for Small, Medium or Large Nonprofit Organizations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 28, 2021 LiveImpact is invested in helping nonprofits succeed. They want you to succeed with their solution. On occasion, responses from support staff may seem less than supportive but -- and this is a big one -- they RESPOND! I've rarely received responses from support teams with other software solutions in real time, and sometimes never. Your team will get the support you need with LiveImpact. Pros It’s affordable and accessible for large to small organizations. We needed to have a CRM sophisticated enough to allow us to manage a comprehensive development program including gift and grant management, nonticketed, ticketing and auction events, moves management, volunteers, donor segmentation, mass and individual donor communications, trends, appeal analysis and the list goes on - LiveImpact does it. If it doesn’t, it’s likely they will build it for you. Cons Although you don’t need to be an expert to use LiveImpact fairly effectively, you need an in-house pro to help you maximize the full functionality of the CRM. Because it is still gaining recognition as a viable resource for donor management, you’ll need a flexible database manager to embrace the new platform and you will need to invest time to get the right person/people trained. On a positive note: it will cost you less than any of the big competitors – Raiser’s Edge, Salesforce, etc. This is an ongoing challenge for many nonprofits with any CRM. Would also like to see a more robust integration with Microsoft Outlook. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Nisha K. Director, Annual Campaign Non-Profit Organization Management ### "A comprehensive, all-in-one solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2021 LiveImpact helped us consolidate multiple solutions for donor management, communication, campaign microsite deployments, donation forms etc into one, easy to navigate platform. We are able to do real-time stewardship due to real-time data for donors. Easy reporting helps us make strategic decisions. We are still exploring the moves management feature but it is already a huge improvement on the legacy crm we had been using. The company is truly responsive and are constantly updating features to make them even more effective. We could not be happier. Pros We have all been surprised by the ease of use and what all is possible to do in real time. Productivity, otherwise lost in importing/exporting data, is a huge gain. We can track donor activities in real time since it is all in one place. We are able to setup and deploy fundraising pages/campaign pages/very elaborate event sites very easily and fast on our own. The biggest plus is the amazing customer support - always responding to emails right away. Our reporting and analysis, that otherwise used to take days to compile accurately, has become almost one-button. Ability to tag records quickly is another one of my favorite feature. Our supporters truly enjoy the user interface for our event registration and donation. Cons Nothing yet. I guess one would be that there are so many incredible features that I have not yet had time to explore and KNOW they will be another huge productivity boost. Reasons for choosing LiveImpact Ease of use, comprehensive, price Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Jen P. Director of Operations Non-Profit Organization Management ### "Great low-cost option for nonprofits!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 22, 2021 Overall we've had a good experience with LiveImpact and appreciate the open communication with the LiveImpact team and their willingness to work with us throughout the process. Pros We really like LiveImpact’s user-friendly interface (the smart grid!) and efficiencies built into the system that allow us to update and manage data easily. The system is really intuitive and makes it very easy to sort and search our contacts/donors and we love the multi-edit feature. It is also great for capturing our impact data and managing our marketing and fundraising efforts and efficacy! Cons We're still navigating the reporting feature. We love all the canned reports which generally have what we need but have not yet totally mastered the custom reports. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BN Bonnie N. Senior Data & Evaluation Analyst Higher Education ### "Relationship Management for University Community Engagement" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2020 Throughout the entire experience of setting up our system, the customer service at Live Impact has been an incredibly positive experience. They were responsive, they listened intently to our needs, and they were very solutions focused. The training and the user manual made it easy to onboard our team. Once we started using the system, it was easy for users of all technology comfort levels to understand and start using. We use the system to record relationships with six different stakeholder groups, to track program attendance, to track activities (interactions) with our stakeholders, and to report. We have also started using the forms feature instead of using Qualtrics to store our information in one place. We don't use the system for mailing or donor tracking. It meets all of our needs so far and has been a great decision for our organization. Pros Integrating Live Impact into our current processes was easy. The ability to track program attendance via forms, the ability to store notes in the Connect feature, and the activity tracking have all become essential in our operations. I loved that we can set up our own record fields for different roles in our organization (students, parents, faculty members, community partners) and that it is easy to update them as often as we need. Live Impact is easy to customize and easy for our end users. Cons I've had issues with some of the reporting, but the support team has been responsive to help resolve discrepancies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RY Ramesh Y. Executive Director Non-Profit Organization Management ### "Keeping Pace with changing requirements" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 5, 2019 LI team made it mad it very easy to collect the funds via credit card and put them in appropriate bucket. This helped us streamline donation tracking and reports. Volunteer and Alumni management, Pros One system addressing donor management to event organization. Ease of use, Detail content. Over last four years we have been using this platform and the LI Engineering support and design team have always addressed any new requirement from us. Their support is amazing and have stayed with FFE team till the issue is addressed and resolved, Cons The system has many more capabilities. There should be one sheet which lists all the capabilities of the system Reasons for choosing LiveImpact Can do attitude of LI team and their commitment to resolve our concern in timely and most effective way Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Lori J. Project Manager Fund-Raising ### "Review of LiveImpact" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2019 LiveImpact made it very easy to organize our data, make decisions on the setup of the platform, and learn how to use the software. We were very impressed with the amount of support that was provided step by step. Pros LiveImpact is extremely user friendly and well organized. It makes it really easy for a team to use. Cons There are so many options that it can be slightly overwhelming if you are not used to databases. It is user friendly, but since there are a couple ways to do some of the tasks, sometimes it can be difficult to decide which is the best method. However, the training sessions are very helpful and the LiveImpact support team really helped us transition into using the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/156364/LiveImpact/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)