# Pointman Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Pointman Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/156389/Pointman/alternatives --- # Pointman Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pointman ## What is Pointman? At Pointman, we know running a home service business is hard and software alone isn't enough to make it easy. We believe you deserve better. Thats why we partner every Pointman member with an industry veteran success coach. Together, you'll review the numbers and learn ways to improve. Nearly 15 years of experience with over 1,000 contractors showed us that the most successful are those who turn outside of the company for ideas and advice. With Pointman, you don't have to do it all alone. ## What is Pointman used for? [HVAC Estimating](https://www.capterra.com/hvac-estimating-software/)[Plumbing](https://www.capterra.com/plumbing-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $150 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pointman?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://servicetitan.com/&name=Pointman) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pointman 4.7 (20) VS. [4.7 (19)](https://www.capterra.com/p/157407/Fieldmagic/reviews/) Starting Price $150 Per Month Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (20) Ease Of Use 4.6 (19) Value For Money 4.8 (18) Value For Money 4.5 (15) Customer Service 4.9 (19) Customer Service 4.8 (19) ## Pointman alternatives [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Highest Rated [4.7 (2,736)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month [4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing [4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Pointman 47 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Collection of data related to the costs associated with various items, products, services, or activities A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage sending personnel and resources to a site as needed Electronically collect payments for goods or services Digitally sign online documents Estimate expected cost based on various factors before a project begins System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Monitor product stock levels Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Track, manage, and standardize customer rates for services performed by technicians Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Access the system via a mobile application Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Receive system updates as soon as any changes are made Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.6 (20) 4.6 Based on 20 reviews ## Pricing Value for money 4.8 (18) Basic $150.00 Per Month Value for money 4.8 (18) 4.8 Based on 18 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (19) 4.9 Based on 19 reviews ## User reviews Overall rating 4.7 Based on 20 reviews Filter by rating 5(15) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AM Angelo M. Owner Construction ### "When compared to competitors it's not my 1st choice " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 24, 2020 Pros Any software that helps make life easier in our industry is great. The more integrations, the better. Cons I this case it did not directly work with our pricing software so we ended up with a competitor FieldEdge Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JS jessica S. Owner Consumer Services ### "Our journey from the beginning!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 26, 2019 Overall I love the software, as times change obviously the software needs to keep up. They have proven their ability to do so. Yes they are also curtailing their software to be more compatible with the electrical, plumbing, HVAC, industries but there is still a place for me here too. Pros I have bee using this software since its infancy. Although it had all of the very specific features that were absolutely imperative that I have at the time it seems like every other month there is an upgrade release. This shows me (the consumer) that they are constantly asking for feedback on ways to improve their software from us users, and they are taking that info and actually using it to constantly be making improvements and upgrades to their software. Yes some upgrade are better than others (if there is a slight bug it is fixed almost immediately), and some upgrades implement more noticeable features than others. Either way, they are always there with American, human tech support, they are constantly evolving and improving, I enjoy the software and I do not ever want to discontinue using it as my entire company has been structured around it. Cons I was recently told that the pricing structure (the way we pay for the software was going to be changing into a structure that is not compatible with our company, that is going to cause major issues within our company and overall be something that I cannot afford. At that point I will (even after years of being their customer) have to go back out on my journey to find the perfect software again. I would be very sad if that day comes, and boy-o-boy would it be a humongous headache! As of now though I think more focus needs to be turned to perfecting the GPS/ tracking portion of the software, that is my only (and has always been a pain point for me) issue, it should track the phone by cell signal (not what stage they are in within the app) with at east 5 minute updates, and a daily visual line of travel would be awesome so I can see what is done and where he has been all in one screen, and just to push my luck an exportable travel long showing all stops and starts would be super impressive, then I could get rid of my trackers and tracking software. Truly that would solidify this as 100% all inclusive software. Reasons for choosing Pointman It had the exact features I was looking for without a bunch of extra confusion, but ultimately the pricing structure sealed the deal. Not having to pay a large monthly lump sum, nor having to find a separate yet integrated credit card processor, and them just charging a slightly higher percentage on CC transactions allowing me to pay gradually, and according to my business, that specific structure is perfect and I have built my company around it. Now I just want ACH for checks or digital check processing which I have been requesting that from the beginning......one day it will come. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2019 Jessica, thank you for your thoughtful and insightful review. As you indicated, we have proudly worked with Capital City for many years we've watched you grow in our time together, and you've seen our continual evolution. Some things have changed, and of course, more changes will come. We're so proud that you see Pointman as a company that focuses on user feedback and person-to-person interaction. We will continue to ask for your opinions and concerns in the future, and you know from experience that we'll be listening. Thank you, Capital City, for taking this journey with Pointman! BC Brittany C. Office administrator Facilities Services ### "Field Nimble review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 25, 2019 Overall very pleased. I appreciate the prompt customer service. I also appreciate that the pointman team takes suggestions from the users. Pros The layout and color coded jobs. I like that I can look at the schedule and easily see what is on for the day. Cons In some cases there are too many steps to do a small task. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 26, 2019 Brittany, thank you for sharing your feedback. T-Mark has been a longstanding member, and we deeply appreciate this partnership. As you know, we continually explore ways to make the user experience even stronger. The entire Pointman team truly values your opinion, and the suggestions you and everyone at T-Mark have made along the way. We are especially pleased to see you recognize our customer service and that you've highlighted the importance we place on listening to our members. Thank you again, and we look forward to working with T-Mark for many years to come! AH Ashley H. Office Manager Construction ### "Pointman Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 20, 2019 Pros \-Reports are extremely detailed -Map showing technician location -Ability to change and add price book without a contacting Pointman Specialist -Notification when a proposal has been accepted -Notification when a payment has been made Cons \-When scheduling a job it takes a bit of time due to all the information it is asking for -Pointman imported our data from our old system and although the job shows up under the customer the notes are not there, which makes it impossible to have the history on our properties. (only a con when just starting out with Pointman as we will build new history over time!) -Unable to attach documents. (supplier invoices per job, property maps) Switched from [Jobber](https://www.capterra.com/p/127994/Jobber/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 23, 2019 Ashley, thank you so much for sharing your feedback. We appreciate your insight, especially when it comes to data history. We are always working to make our software even stronger, and this helps us focus our energies! Your Success Coach is always there to help you and your team work through any issues as well. Thanks to you and Spicer for being such great Pointman customers. TW Tara W. Lead Dispatcher Accounting ### "Still Going Strong" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 28, 2018 Overall we still love this product. The price is reasonable, Billing is easy, And i love that they ask for our opinions before making any changes. I have been asked a couple times to join in on discussions about coming changes and they have listened to everything i have asked, and are willing to make changes to theprogram to suit our company better. THIS is a great program, Ran by an even better team of people who work there. Pros The new updates are great! Just keeps getting better. And still so simple to use, even with some changes. Cons Still unable to do time sheets for my techs, (But theyre working on it) And also, would like to have a Notification outside of the app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2019 Tara, thank you so much! We¿re thrilled you are loving the new updates, and having so much success. Your feedback has played such a huge role in everything we¿ve done! We¿re honored to have you as a member, and we can¿t wait to keep growing together. Thanks again for the kind words from all your friends at Pointman! NH NICHOLAS H. owner Construction ### "Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2018 Pros The software was easy to use and understand. Cons All of the software issues were solved by the great customer support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 28, 2018 Thank you for reviewing Pointman! We're happy to hear about its ease of use and your interactions with our customer success team. We look forward to helping you solve all your business's needs! SP Stefanie P. Owner Construction ### "Great product & Excellent support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2018 They have been so great to work with on every aspect. I can't say enough good about my experience with them. Pros After being introduced to Field Nimble by Pointman, I could tell they had a great product that would benefit my company. My next concern was the onboarding & training. I have tried to work with 3 other field management software companies, but their training & support was inadequate and we never got through the transition from manual field management. Customer representatives assured me they would make sure we had the training we needed to implement their product...And they followed through! The Pointman team has been extremely helpful as we've transitioned to their software & that stands out the most. The software itself has so many useful tools & features & is saving our team a lot of time...and time is money! So grateful to have found this product/company. Cons There are a few features I'd like to see, but not a big enough deal to stop me from implementing the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 31, 2018 Thank you so much for the review! We're so glad to hear onboarding was a great experience for you. We will keep working with you if you have any other questions! SB Steve B. President Construction ### "Field Nimble" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2018 We have now been able to stop using paper forms that require back office invoicing. The invoices can be sent at the same time the work order is completed! Pros Ease of use compared to more complicated programs. Simplicity for the tradesman to adapt to from paper forms. Customer Service when addressing any issue regarding the program. Excellent response time either by phone or e-mail! Cons Initially the learning curve but made easier by the very helpful customer service. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 27, 2018 Steve, We're incredibly happy to help and humbled by your kind words of support! We're proud to partner with you! From all of us at Pointman, thank you! JC Julian C. Visionary ### "Best organization around!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 20, 2018 Pros Fast, simple, straight forward, accessiable from anywhere and anybody. I belive it has potential to revolutionalize the service industry. Cons I would like multi organizational overlapping options. Maybe the smaller organizations can make themselves viewable or not to the parent. Also, notifications of accepted proposals and payments made would be dope. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 24, 2018 Thanks for the review, Julian! Quick note: we just released the notifications for accepted proposals and payments. We hope you think it's dope ¿ Brandon V. Franchise Community Manager ### "If you're a contractor you should definitely take a look at this software." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 1, 2018 Pros It's easy to manage multiple jobs and employees and keep everything on track and on schedule. It's not quite as user-friendly as I would like but overall it's not bad at all. The customer support has been great. Cons It's not quite as intuitive as other software programs I have used. The customer support has been very helpful. I do believe this company will continue to make this product better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 13, 2018 Brandon, we're thrilled to know that Field Nimble is helping your business. You're absolutely right, we will continue to make this better. Thanks for the awesome review! ~Field Nimble Team [View all Reviews](https://www.capterra.com/p/156389/Pointman/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. 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