Who Uses This Software?

Kipu was built inside Addiction Treatment Centers for Addiction Treatment Centers.


Average Ratings

9 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Kipu Systems
  • kipusystems.com
  • United States

About Kipu EMR

Cloud-based EMR for behavioral and addiction treatment centers.


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Kipu EMR Features

  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice

Kipu EMR Reviews Recently Reviewed!


BEST EMR!

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the easy functionality of KIPU, I have used other EMR systems for facilities that our managed by our company and KIPU is by far the best. Kipu is worth the investment. I know it may be a little more pricey than the others (i.e. best notes, Zen charts) but you truly get what you pay for!

Cons: The change in the face sheet of a patient. Now when printing out the face sheet for a file the insurance information cuts off and no longer on the first sheet. It makes it less convenient as opposed to when it was available on one page.

Overall: Great experience!! Wonderful, friendly customer service! I highly recommend KIPU among all the rest! As a biller its the quickest, easiest and most efficient way to get everything I need.

It is obvious from the start that this software was written with great care and completeness.

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use this software all day everyday and it never fails me. The layout is simple and thorough, easy to navigate and visually pleasing. I have recently started using the Reports feature and it has made gathering information much more efficient. It literally used to take me 1-2 hours to gather specific data that is now at my fingertips in a matter of seconds using their customized reports.

Cons: The only improvement I would like to see is an added search field available at all times, say, in the Settings/Help Menu Bar.

Overall: Kipu is the core resource in our office!

The KIPU EMR Software is VERY Strong in delivering quality, clinical services.

Jun 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Comments: KIPU has everything you need to support clinical staff in the delivery of high quality substance use disorder and mental health care services.

Pros: An EMR is one of the most important components of any treatment center, mental health or substance use disorder treatment. KIPU delivers a very sophisticated offer of customizations that are easy to use for providers and their employees. The Training and Customer support are the best of all the systems I reviewed.

Cons: The connection to billing services is good, and could use some improvements. Other software programs make "one screen" billing operations easier for the administrative staff to track payments from insurance companies and run client payments through the billing portal.

Great EMR for Addiction Treatment Centers

Nov 23, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use. Staff loves it.

Cons: It's on the more expensive side, but it pays for itself.

Overall: It has a lot of features and a lot of customization. The cool thing is that their integration team worked with us to understand our needs. They got it up and running on time and on budget.

Our staff loves it compared to what we had before. It's really much better than the competition.

Vendor Response

by Kipu Systems on November 23, 2016

It's our pleasure to have you as a client.

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Lacks Functionality and Timeliness

Aug 21, 2018
3/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: It's generally good for the clinicians, easy and straightforward.

Cons: The functionality is limited. It's not built for a spectrum of practices and that presents a problem. They often say a function is coming in the next couple of months but isn't around after 18 months. The customer support is not as well-versed in the software as they should be. You can't make customized reports.

Overall: Unfortunately, my experience with KIPU was never great. I actually didn't want to implement it but my boss overruled me. As time went on, I was proven correct, which wasn't a good thing. It just wasn't conducive to our type of addiction rehabilitation practice.

Easy to navigate.

Jul 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: I think it's a good Electronic Medical Record option for facilities.

Pros: It was easy to find the necessary information I was searching for and it was self explanatory. It's nice to be able to sign and complete documentation online and have everything needed in one place for admission, treatment, and discharge.

Cons: When trying to search for a patient, if there is more than one account for a patient, there isn't enough identifying information and it's not clear as to which one is the correct selection.

Great software

Jul 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: So simple to use and navigate! We access this software for one of our facilities and it is extremely easy to get any and all information

Cons: Nothing that affects me directly. I hear price can be a concern however I access it for one of my clients that uses and pays for it.

Kipu saved our Treatment Center

Nov 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Kipu dramatically improved our intake times. It's a little pricey, but so far it's been well worth it. My staff is very happy with it.

Pros: Intuitive. Fast. Very robust.

Cons: A little expensive.

Kipu is the number one provider for treatment centers

Dec 06, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: KIPU helped us out with our treatment center. KIPU has excellent customer service that's very helpful for all of our needs.

Pros: Fast turnaround time.

Cons: A little bit expensive.