# Page 6 | Kipu Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Kipu the right Electronic Medical Records solution for you? Explore 213 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156391/Kipu-EMR/reviews --- Kipu 4.7 (213) [View alternatives](https://www.capterra.com/p/156391/Kipu-EMR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 14th, 2026 # Page 6 - Reviews of Kipu ## Showing most helpful reviews Showing 126-150 of 213 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RB Renee B. case manager/ SUD counselor Health, Wellness and Fitness Used the software for: 2+ years ### "Kipu" August 13, 2023 5.0 I love Kipu, a lot better than Bestnotes Pros The golden thread is useful, and the tabs make it easy to locate important information Cons When its not set up right, the golden thread is convenient when it's set up right to auto populate info through chart Review Source Response from Kipu Systems August 14, 2023 Hi Renee, Thank you for your feedback! We're glad to hear you appreciate the golden thread and our intuitive design. We're always working to improve, and your insights are invaluable. We're happy you're enjoying Kipu more than your previous system. Thank you for being part of the Kipu community! oF olga F. Case worker Hospital & Health Care Used the software for: 1-2 years ### "Review" August 11, 2023 5.0 I’m very happy with this product Pros I enjoy the auto populate forms options . Time saving . Also the red flag alerts are a great reminder Cons Sometimes on medication logs it won’t allow to copy and paste Review Source Response from Kipu Systems August 14, 2023 Hi Olga, Thank you for sharing your experience. We're glad to hear the auto-populate/Quick Text and red flag alerts are helpful for you. We'll look into the copy-paste issue on medication logs to enhance the user experience. Thanks for being part of the Kipu community! AI Albert I. Treatment Technician Hospital & Health Care Used the software for: 2+ years ### "Kipu EMR" August 3, 2023 5.0 I've been using it for just under 6 years and have been happy with the product. Pros The system is very user friendly. I use it daily taking group notes, entering daily updates, group assignment, and ROI's and consents. Cons Nothing at this time. When I first started using it the page didn't update as quickly as it does now. I lost some work in the beginning. Review Source Response from Kipu Systems August 4, 2023 Hi Albert, We're thrilled to hear about your ongoing positive experience with Kipu over the past six years. our feedback is crucial to our continuous effort to improve our system and we're constantly refining our product to load faster. Thank you for being part of the Kipu community. SM Stephanie M. Psychotherapist Mental Health Care Used the software for: 1-2 years ### "KIPU Keeps Us in Compliance Easily " August 16, 2023 5.0 Pros Ease of use. Labels. Easily customized to meet our patient's and staff’s needs. Reports can be generated. Cons None that I can think of. Our administrators make changes as needed to make our job easier. Review Source Response from Kipu Systems August 21, 2023 Hi Stephanie, Thank you for your positive feedback on the ease of use and customization capabilities. It's great to hear how well it aligns with your staff's and patients' needs. We appreciate your trust in us and are thankful you're a part of the Kipu community! LS Leah S. Primary Therapist Mental Health Care Used the software for: 6-12 months ### "Review of Kipu" August 15, 2023 5.0 KIPU is amazing. It assists me in making timely notes and effective treatment plans. Pros Program is fast. Treatment plans have options to assist in building an appropriate plan for patient's. Cons It does not automatically capitalize the first letter in a new sentence. Review Source Response from Kipu Systems August 21, 2023 Hi Leah, Thank you for the kudos on Kipu! You may be able to leverage a Chrome extension to auto-captilize the first letter. We're glad Kipu has made your documentation a breeze! Thanks for being part of the Kipu community! JJ John J. Clinical Director Hospital & Health Care Used the software for: 1-2 years ### "Kipu for addictions counselors" August 8, 2023 4.0 Any times that the organization has had questions or concerns we have been able to get ahold of support and have the issues resolved quickly. I have had experience with a number of other EMR's and the simplicity of Kipu is one of my favorite aspects of it. Pros I find the functionality of Kipu and counselors and other staff find that is easy to learn in a short amount of time. Cons Noting at this time that I would have to report Review Source Response from Kipu Systems August 9, 2023 Hi John, Thank you for sharing your experience with Kipu! We're delighted to hear that you appreciate Kipu's simplicity and ease of learning, especially for counselors. Our support team is always here to assist, and your feedback is invaluable in our continuous improvement. Thanks for being a valued member of the Kipu community! KB Kevin B. BHT Mental Health Care Used the software for: 6-12 months ### "Super convenient " August 17, 2023 5.0 When I help family members, who work in another field. I’m lost when it comes to taking notes. I am trying to get their company to switch over to kipu, but they are old and pretty much set in there ways . Haha I’ll keep trying though. Thank you for designing a well put together program for people like me , who are computer illiterate. Pros Everything is at your fingertips. You can see what the whole team writes and requests for the client. I would highly recommend it to any facility that writes clinical notes, performs interval rounds and takes progress notes. Cons I really don’t have any complaints. It also color coordinates the dashboard to tell you where the clients are in treatment. Review Source Response from Kipu Systems August 21, 2023 Hi Kevin, Thank you for your enthusiastic feedback on Kipu! It's heartening to hear how it's streamlined your documentation process. We're dedicated to making our platform user-friendly for all. Your continued advocacy and trust mean a lot to us. We're delighted you're part of the Kipu community! AH Allie H. Registered Dietitian Hospital & Health Care Used the software for: Less than 6 months ### "Dietitian Review" August 11, 2023 5.0 Pros I appreciate that KIPU has tabs that appear no matter what page you are on within a client's chart - this makes hopping from one tab to another to access vital information while charting a bit easier. I also like how easy it is to send documents to approved guardians for obtaining ROIs, consents, and sending weekly summaries. The duplicate feature is also nice when writing notes so it carries over some information that may not change on the week to week basis. Cons It would be nice if the nutrition exposure notes could appear as group notes so that every client could be charted for each meal/snack on one page instead of having to open each clients chart and document separately. Review Source Response from Kipu Systems August 14, 2023 Hi Allie, Thanks for your detailed feedback! We're pleased that our design enhances your charting experience. Your suggestion about the nutrition exposure notes is valuable and we'll definitely consider this for future updates. Thank you for being an integral part of the Kipu community! MA Manuel A. Case Manager Management Consulting Used the software for: 6-12 months ### "Kipu works" August 18, 2023 5.0 Great service! Pros Easy to use and I use it daily. I would highly recommended. Cons I have no complaints with Kipu. I like how Kipu works. Review Source Response from Kipu Systems August 22, 2023 Hi Manuel, Thank you for your positive review! We're thrilled to hear about your seamless daily experience with Kipu. Your recommendation and trust are greatly appreciated. Thanks for being a valued member of the Kipu community! HN Hassam N. operations manager E-Learning Used the software for: Less than 6 months ### "Why Kipu?" August 3, 2023 5.0 It a a simple platform that made us capable of dealing with our regular tasks efficiently and to manage almost all of our data at a single platform Pros Well Kipu provided a platform to end users where we can do every related task in simple clicks and makes us able to manage all the records at a single place. Cons There are some glitches. Sometimes it gets hanged but apart from this Kipu is the best software we ever operated. Review Source Response from Kipu Systems August 4, 2023 Hi Hassam, Your feedback is important to us and we're glad that you're finding Kipu helpful in managing your tasks and records efficiently. We're continuously working on improving our platform and your comment about occasional glitches is taken into account. Thank you for your kind words and for choosing Kipu! Thanks for being part of the Kipu community! AP Audra P. Administrative Assistant Hospital & Health Care Used the software for: 1-2 years ### "Honest Review" August 11, 2023 4.0 Overall, it is better than any other EMR that I have used. Pros Functionality is great. It is very easy to use, and the help tab is great. I like that there are webinars to let us know what changes have been made. Cons Sometimes there are problems with the system that cause a slow down in the work day. Not often, but it has happened. Review Source Response from Kipu Systems August 14, 2023 Hi Audra, Thank you for your honest feedback! We're glad to hear that you find Kipu functional and easy to use. We continually strive to improve our system's reliability. We're grateful for your insights and proud to have you as part of the Kipu community! KG Katrina G. Medical Coder Hospital & Health Care Used the software for: 1-2 years ### "Kipu is so Great!" August 3, 2023 5.0 Pros It is so easy to use! Running reports and sending claims to insurance is a breeze! Cons I wish you could list the patients in alphabetical order by their first name, not just last. Review Source Response from Kipu Systems August 7, 2023 Hi Katrina, We're thrilled to hear that you find Kipu easy to use and that it streamlines your process of running reports and sending claims to insurance. Your suggestion about listing patients in alphabetical order by first name is well noted, and we will relay this feedback to our product team for consideration. Thanks for being part of the Kipu community! BB Brandon B. Substance Use Disorder Registered Counselor Individual & Family Services Used the software for: 6-12 months ### "User interface functionality " August 15, 2023 5.0 Able to track, monitor and assess both client and employees so you get a kind of two-for-one deal there. I honestly don't have a complaint it works great for this business. Pros Very easy to use and to teach to the lay-person. Corrections and retakes are monitored but allowed to occur, meaning, you can fix an error,but the system notifies administrator that an issue occurred. Cons If there was a way to use two separate systems and to still be able to across reference with each without switching log-in portals, that would be nice, but probably impossible due to security issues. Review Source Response from Kipu Systems August 21, 2023 Hi Brandon, Thank you for highlighting the strengths and areas of improvement in Kipu's user interface. We're pleased it serves your business effectively, and we'll consider your feedback about cross-referencing systems. Your insights are invaluable, and we appreciate you being a part of the Kipu community! VR Verified Reviewer None Hospital & Health Care Used the software for: 1-2 years ### "Built for the Basic Model of Substance Abuse Care...which doesn't work. " March 17, 2020 3.0 We used this as our EHR, reluctantly, as there really isn't a good EHR out there that does everything. If you're looking for one, Azalea is my new favorite. Pros It took a lot of back end work on my part, but I was able to make it simple-to-use for the clinical team, other than the nurse/physician who had to do the orders. Cons I don't like it's cost model, it's lack of reporting custom fields in notes, and it's order sets/eMAR weren't too seamless. Switched from [CureMD](https://www.capterra.com/p/98772/CureMD-EHR/) CureMD is awful, too. Review Source MB Margaret B. Behavioral Health Technician Health, Wellness and Fitness Used the software for: 6-12 months ### "BHT Perspective" August 3, 2023 5.0 My experience is very positive. Really like it. Pros Paperless, continuity of care, communication Cons Need to be able to put more attachments into system. Review Source Response from Kipu Systems August 4, 2023 Hi Margaret, We're delighted to know you're enjoying the benefits of Kipu, especially the continuity of care and communication features. Your feedback on the attachment capability is noted and appreciated. If you're using the Patient Portal, please make sure you have the document share role enabled on your user profile by a Super Admin or user with the Manage Portal Settings permission. Thanks for sharing your experience! Thanks for being part of the Kipu community! LH Loren H. Therapist Mental Health Care Used the software for: Less than 6 months ### "KIPU, a User Friendly Program" August 4, 2023 5.0 KIPU has made client record management more convenient and I am able to get notes done quicker thanks to the preset menus and suggestions. Pros I enjoy the ease of navigation with KIPU. It's very user friendly and makes documentation, charting and locating records easier. Cons I feel that KIPU could have more assessment scoring measures built into it. Review Source Response from Kipu Systems August 7, 2023 Hi Loren, We appreciate your feedback! It's great to hear that you're finding Kipu to be user-friendly and that it's enhancing your documentation, charting, and record-locating processes. We're also taking note of your suggestion for more built-in assessment scoring measures - your input is valuable as we continue to improve our system. We're glad to hear Kipu is making your client record management more efficient. Thank you for being part of the Kipu community! MB Mark B. D & A Counselor Mental Health Care Used the software for: Less than 6 months ### "My perspective" August 11, 2023 4.0 Pros The platform is very busy for the type of work that we do at ROSC. The training was not efficient with the amount of need in order to educate the small amount of first time users. After a few hours of trial and error I was able to navigate Kipu without struggling with the platform. I rate this platform a 6 out of 10. I am familiar with Powerchart/CAMS over my career, and I have enjoyed now learning Kipu.... Thank you kindly Cons I struggled with how busy the homepage was. Only issue that I had. Review Source Response from Kipu Systems August 14, 2023 Hi Mark, Thank you for your honest feedback. We understand the importance of an intuitive interface, especially for first-time users. We'll continue working on improving our platform and training to provide a better experience. We appreciate your patience and adaptability in learning Kipu. Thanks for being a part of the Kipu community! BS Beverly S. Bahavioral Health Tech Mental Health Care Used the software for: 2+ years ### "Happy with Kipu" August 9, 2023 5.0 Pros How easy it is to learn how to use. Have no issues with the program it always works for me. Cons It’s so useful and easy to work with the only frustrating part is having to always put that # to get it overall Kipu is the best used also at other place I worked. Review Source Response from Kipu Systems August 10, 2023 Hi Beverly, We're delighted to hear that Kipu has been easy for you to learn and consistently reliable. We appreciate your feedback will take it into consideration. Thank you for being a part of the Kipu community! LO Lucy O. Counselor CATC II Hospital & Health Care Used the software for: 2+ years ### "Incredible experiences " August 8, 2023 5.0 Case notes Pros The ease of use . It has been great using and transitioning. All said it would be difficult but it wasnt. Cons Would like help faster when a problem arises in real time is all Review Source Response from Kipu Systems August 9, 2023 Hi Lucy, Thank you for sharing your experience! We're delighted to hear that your transition to Kipu was smoother than anticipated. We take your feedback to heart and will continue to work on providing even faster support. Your insights help us improve. Thanks for being a valued member of the Kipu community! AC Angela C. Behavioral Health Technician Facilities Services Used the software for: 6-12 months ### "Thankyou Kipu" August 8, 2023 5.0 Very safe and secure Pros The easy to use , very precise on how to find what you need to be successful in records and client information Cons I like kipu I have no dislikes at this time Review Source Response from Kipu Systems August 9, 2023 Hi Angela, Thank you for sharing your positive experience with Kipu! We're delighted to hear that you find our system easy to use and efficient for record-keeping. Ensuring safety and security is paramount for us. We appreciate your trust in Kipu, and we're grateful to have you in our community! jS jeffrey S. certified drug and alcohol counselor Hospital & Health Care Used the software for: 2+ years ### "great review of kipu" August 17, 2023 5.0 solid software no complaints Pros easy to learn, easy to use and make important updates Cons i like everything about it.....maybe some more "doctors orders" options Review Source Response from Kipu Systems August 21, 2023 Hi Jeffrey, Thank you for your kind words about Kipu! We're delighted to hear you find it intuitive and easy to use. We'll consider your feedback on expanding "doctors orders" options—please provide more detail to our support team when you have a second. We truly appreciate your support and are grateful you're a part of the Kipu community! EH Erina H. NRCMA Mental Health Care Used the software for: 1-2 years ### "Cma" August 15, 2023 4.0 Pros Easy use this EMR system , can move throught out the clients easy Cons How the EMR SYSYTEM freeze at times and I don't like we can open another clients chart Review Source Response from Kipu Systems August 21, 2023 Hi Erina, Thank you for your feedback on the ease of use and navigation. We're sorry to hear about the freezing issues and the limitation on opening multiple client charts. Your input is essential, and we appreciate you being a part of the Kipu community! Felicia T. Nurse Hospital & Health Care Used the software for: 1-2 years ### "Kipu for Nurses in Behavioral Health " August 31, 2021 5.0 Pros As a user, I find Kipu easy to use for data entry, record keeping, sharing information with the rest of an internal treatment team, and maintaining consistency in treatment. I appreciate the privacy as well as the ability to access from multiple devices. Cons There are times when I want to be able to enter medication data that Kipu is not set up to do, such as offer two options for a dose depending on pain scales or other factors. Review Source RT Rochelle T. Registered Nurse Mental Health Care Used the software for: 2+ years ### "Ease of Use" August 6, 2023 5.0 Compared to the EMR's that I have used in the past. KIPU is the most user friendly and has great interfaces. Pros I like that the charting is straight forward and the technology can easily be manipulated to fit our practice. Cons I don't like that once you complete a form, there is no going back to delete it or modify it. Review Source Response from Kipu Systems August 7, 2023 Hi Rochelle, Thank you for your feedback. We're pleased to know that you find Kipu user-friendly and adaptable to your practice. We appreciate your concern about form editing and deletion. Many forms can be edited but for any that can't be deleted, this restriction is primarily there for compliance and data integrity purposes. However, we always value user input and will continue to explore how we can improve our system while maintaining our high standards of security and compliance. Thank you for being part of the Kipu community! rJ rachael J. Bht Health, Wellness and Fitness Used the software for: 6-12 months ### "Loved using kipu" August 19, 2023 5.0 Kipu was great and simple to use. Pros Wha I liked most was how easy it was to navigate... it's efficient and yet s simple to use. I would highly recommend. Cons I didn't like that we couldn't print our face sheets with the actual picture connected. Review Source Response from Kipu Systems August 25, 2023 Hi Rachael, Thank you for your glowing review! We're delighted to hear that you found Kipu easy to navigate and efficient. We appreciate your feedback on the face sheets and will take it into consideration for future updates. Your recommendation means a lot to us. Thank you for being part of the Kipu community! Similar Products Featured