# Symantec Cloud Secure Web Gateway Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Symantec Cloud Secure Web Gateway Software - reviews, pricing plans, popular comparisons to other Cloud Management products and more. Source: https://www.capterra.com/p/156417/Blue-Coat-Advanced-Web-Cloud-Security --- # Symantec Cloud Secure Web Gateway Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Symantec Cloud Secure Web Gateway ## What is Symantec Cloud Secure Web Gateway? The Blue Coat proxy-based architecture serves as the foundation for the Advanced Web Security solutions, and is delivered as a cloud service, on-premise appliance or a hybrid of the two. They combine the critical security functions you need to safely adopt cloud and mobile technologies, while strengthening your security and compliance ## What is Symantec Cloud Secure Web Gateway used for? [Cloud Management](https://www.capterra.com/cloud-management-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Symantec Cloud Secure Web Gateway?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.broadcom.com/&name=Symantec Cloud Secure Web Gateway) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Symantec Cloud Secure Web Gateway 4.3 (6) VS. [4.8 (56)](https://www.capterra.com/p/264871/DoiT/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.6 (2,262) Value For Money 3.5 (4) Value For Money 4.6 (1,743) Customer Service 3.5 (4) Customer Service 4.8 (1,686) ## Symantec Cloud Secure Web Gateway alternatives [4.7 (344)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (255)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) [4.7 (2,262)](https://www.capterra.com/p/268690/Google-Cloud-Platform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268690/Google-Cloud-Platform/) [AWS CloudFormation](https://www.capterra.com/p/205397/CloudFormation/) [4.5 (106)](https://www.capterra.com/p/205397/CloudFormation/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/205397/CloudFormation/) [View all alternatives](https://www.capterra.com/p/156417/Blue-Coat-Advanced-Web-Cloud-Security/alternatives/) ## Pricing Value for money 3.5 (4) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.5 (4) 3.5 Based on 4 reviews ## Support, customer service and training options Customer Service 3.5 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (4) 3.5 Based on 4 reviews ## User reviews Overall rating 4.3 Based on 6 reviews Filter by rating 5(2) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Manager Banking ### "Secure your web and cloud with BlueCoat" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 February 27, 2022 Bluecoat advanced web and cloud security provide protection against web and network-based threats with cloud data protection. The product gives an organization full visibility over web, cloud, and mobile networks. They deliver on-premise appliances as well as cloud services and also as a hybrid of those two technologies which provides flexibility to choose the right product for an organization. Pros Bluecoat has a simple administration console that is easy to manage and makes administrator's life easy also pre-built reports are very useful for monitoring and identification of web traffic. URL blocking and whitelisting features are simple, but accuracy is very much higher. Since bluecoat has cloud versions we have the freedom to move for Saas version if we don’t won’t on-premise appliances. Cons We were facing some challenges with on-premise appliances when integrating with SIEM. Syslogs doesn’t have web traffic information and we had to transfer raw log files using the file transfer method to SIEM. Obtaining vendor support for solving issues is a bit challenging and takes time. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User IT Infrastructure Head Education Management ### "Great Caching with advanced content filtering" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 29, 2021 I used to like Bluecoat more before Symantec and Broadcom, in my opinion the new mergers didn't add any value Pros Content filtering is my most favorite, smart URL categories covering most websites today. blocking mechanism is really effective and it simply works. Cons i didn't like how bandwidth management behaved. I think it caused a bottleneck and bandwidth problems. however this also applies to many other competitors when implementing traffic shaping. I also wasn't happy with the renewal offers in my country, renewal fees are a bit over priced. Reasons for choosing Symantec Cloud Secure Web Gateway Pricing Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Network Administrator Telecommunications ### "Cloud proxy and webfilter" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 30, 2019 I explored this option but on prem appliance gives better results in this case. Pros You can use this cloud solution to escalate your security solution fairly fast Cons The price is high for each endpoint and you have to renew it every year. Also you need to rely on you ISP to guarantee good communication Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Mid-Market Account Manager Computer & Network Security ### "Great for protecting businesses of all sizes" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 April 19, 2019 Pros The UI for the Blue Coat application was extremely easy to work with. I was able to setup policy, decide what traffic I wanted to analyze on the network, and then get everything going within 1-2 hours. Cons There is a VPN/endpoint software you can utilize for remote workstations/laptops. This would often slow down network traffic significantly. If they can clean up the unified agent, this product would be really good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Keren K. Software Developer Computer & Network Security ### "Cloud Security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 6, 2019 Pros I mostly liked the flexibility and the transparency of the server/services. Since the product provides 100% transparency, the end user is not affected at all, it provides a high level of security supporting the most recent technologies. Cons The products often have weird limitations with no reason for years, despite it does the job, some advanced networking features are required for more advanced networks. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Jake B. Information Technology Professional Staffing and Recruiting ### "A great cloud security option for a next-gen network" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 8, 2018 We currently are in the process moving over our older network architecture to a newer network architecture. This was our favorite cloud based solution we looked at with what we deemed the best mix of price and features. Pros It is all cloud based. No on-site equipment it required. The user interface is very easy to use. There are a substantial amount of pre-built reports to analyze all the data this system collects. Cons If using Azure AD for user identification, you must have an Azure AD premium subscription. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)