# BlueCat Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BlueCat the right IT Management solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156431/BlueCat/reviews

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BlueCat

4.5 (13)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of BlueCat

Ease of use

4.5

Customer Service

4.7

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Arun David J.  
Lead Engineer  
  
Used the software for: Less than 6 months

### "It is a nice product. We could get the whole device info on a click. Management of devices is good."

March 22, 2018

5.0

Pros

Alert generation mechanism and the way to manage by setting our own rules for device management. Setting up the environment and the functionalities are user friendly.

Cons

The time to do the interrogation of devices. But I guess the mechanism behind it and the process it is doing at the background to hit the device, process the info and to bring it up on a click is so good and quicker than the time it should take on other systems.

Review Source

jR

jayathi R.  
Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Identify and solve problems with monitoring capabilities. "

September 14, 2018

5.0

Great device problem solving application.

Pros

'Indeni' comes with great customer support and simple user-interface. very easy to setup because it doesn't require higher system requirements. It consist valuable features such as Dashboards, Ticketing systems, Performance benchmarks, Email & Phone notification facilities, Analysis Reports, Device summary reports. Currently i'm working with windows platform. But it works with Mac also. Price packaging are Quote based and affordable and compatible for any business type(large or medium). Also training materials are very good and they provide live support for users if they need any help.

Cons

I didn't catch any issues so far. Actually it helps to fix problems very fast. Love it.!

Review Source

PM

Peter M.  
Engineer  
Architecture & Planning  
Used the software for: 6-12 months

### "My views of indeni"

August 5, 2021

4.0

My overall use was a positive experience.

Pros

What I liked most about this product is it's uses.

Cons

What I didn't like is the simplicity it could be a little more intrusive.

Reason for choosing BlueCat

Because the price was fair and it's relatively new.

Review Source

VR

Verified Reviewer  
IT Network Security Engineer and Architecture  
  
Used the software for: 1-2 years

### "This product will save yourself from unexpected outages for sure!"

March 28, 2018

4.0

Pros

This product is quite amazing in the information it can discover and alert on. It finds issues typical SNMP based solutions don't find. The best part is it doesn't over alert like some products. If you feel like it does, you can very easily eliminate that alert based on your preferences.

Cons

I would say what I least like about it is that it doesn't support LDAP based accounts and can be a little lacking in the breadth of products supported. To their credit it is a specialty product not a bunch of standard MIBS.

Review Source

PL

Peter L.  
Senior Security Specialist  
  
Used the software for: 1-2 years

### "A fantastic tool for reducing workload and increasing uptime"

March 22, 2018

4.0

Pros

Simple Graphical interface Customisable alerts Great support staff Easy to set up and use Customisation potential Great graphing utility of stored data - useful for analysis

Cons

False positives alerts need further work Device backups removed from product - will be re-introduced at some point

Review Source

IC

IHSAN C.  
Security Architect  
Banking  
Used the software for: Less than 6 months

### "Real time monitoring solution for security devices"

March 22, 2018

4.0

We see some configurations are missing on the devices. It helps us to harmonize devices. Some network and applications connectivity issues are seen after the product implementation. We feel confident about security device monitoring and operations with this SW.

Pros

real time usage. Efficient entegration with checkpoint devices. Opening and following up cases is very easy.

Cons

Palo Alto support is lacking. IPS and DOS devices are missing (like Mcafee, Arbor). Vpn device entegrastions are also missing.

Review Source

MO

Mark O.  
Senior Network Engineer  
  
Used the software for: Less than 6 months

### "Proactively warning me of issues before they occur, allowing me to focus on other work."

March 22, 2018

4.0

Pros

Automates checks that I would normally carry out on my day to day job. Also making the checks a lot more often that I could possibly do which mean I can focus on more important work. I really like the logic the checks use, rather than just checking is it up or is it down.

Cons

Would be nice to create our own checks, although I believe this maybe in the pipeline. This may not be a fair comment as we have not really tested Cisco NX-OS but from a quick look it could do with covering a bit more.

Review Source

NI

Nick I.  
Network Administrator  
Government Administration  
Used the software for: Less than 6 months

### "So far had just great experience."

April 5, 2018

5.0

Reports and alerts I'm looking for.

Pros

It gets me a customized and detailed report for the errors I'm looking for. This way I can monitor my firewalls as I'm out of the office too. Really easy to use.

Cons

Did not find any cons yet. Everything I didn't understand I contacted Indeny support and they responded really fast.

Review Source

VR

Verified Reviewer  
Enterprise Resources Planning Business Analyst  
Construction  
Used the software for: I used a free trial

### "Easy to use"

June 29, 2018

4.0

Pros

The app is easy to use and pretty intuitive. Custom support is good too, so that's another plus for the app.

Cons

I do not like the pricing. Perpetual licensing would be more appealing to us. Other than that no complaints.

Review Source

JF

Jeffrey F.  
Security Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Easy to setup and use!"

March 22, 2018

5.0

Pros

Gives me excellent visibility into my environment. Fast and simple! I wish it could look at more stuff!

Cons

Not much documentation inside product. Online documentation is good, but can get lengthy and hard to follow.

Review Source

Sergei C.  
  
  
Used the software for: I used a free trial

### "null"

January 26, 2018

4.0

Review Source

JCD

Jean Carlos D.  
  
  
Used the software for: I used a free trial

### "null"

July 2, 2018

5.0

Review Source

OB

Ovidiu B.  
  
  
Used the software for: I used a free trial

### "null"

March 13, 2018

5.0

Review Source

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