Who Uses This Software?

Agent.ai platform is designed to help any size business or mobile app stay more connected with their customers, offering AI and chat-based customer service in any channel (web, app, messenger, social)


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Pricing Details
    Free forever full-suite CRM with pay-per-conversation utilized AI features.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Agent.ai
  • www.agent.ai/
  • Founded 2015
  • United States

About Agent.ai

Agent.ai enables companies to respond to their customers' inquiries faster, 24/7/365, while helping agents become more productive. Our live chat customer service platform leverages a host of customer and agent-facing artificial intelligence-based features designed to improve customer engagement, retention, and expedite the time it takes for customers to get resolutions to their frequently asked questions.


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Agent.ai Features

  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Automatic Customer Notices
  • Complaint Monitoring
  • Contract Management
  • Customer Database
  • Customer Experience Management
  • Help Desk
  • Inbox / Queue Management
  • Knowledge Base
  • Known Issue Management
  • Live Chat
  • Self Service Portal
  • Surveys & Feedback
  • Trouble Ticketing
  • Work Order Management

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