# Best Agent.ai Alternatives 2026 | Capterra

> Looking for alternatives to Agent.ai? Find out how Agent.ai stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/156437/Agent-ai/alternatives

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# Alternatives to Agent.ai

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## Top Agent.ai Alternatives

Agent.ai

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Starting from:

Not provided by vendor

Pricing Model:

Not provided by vendor

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Overall Rating:

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Ease of Use

0.0

Customer Service

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Features

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Value for Money

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Starting from:

$19/Per Month

Pricing Model:

Per User

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Overall Rating:

[4.5 (3407)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.3

Value for Money

4.4

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Starting from:

$25/Per Month

Pricing Model:

Per User

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Overall Rating:

[4.7 (85)](https://www.capterra.com/p/195644/Assembled/reviews/)

Ease of Use

4.6

Customer Service

4.8

Features

4.4

Value for Money

4.6

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Starting from:

$15/Per Month

Pricing Model:

Per User

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Overall Rating:

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Ease of Use

4.6

Customer Service

4.7

Features

4.6

Value for Money

4.6

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All Agent.ai Alternatives

At a Glance

Top Alternatives for Agent.ai

-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [Assembled](#product_f5e84f3e-45a4-4353-ba89-ef6f3fde40dc)
-   [LiveAgent](#product_79dc58b6-851f-4ee1-9b1d-a6d200b4f35c)
-   [EngageBay CRM](#product_8fe6d33d-a17d-4dfd-9069-a950003e649a)
-   [JIRA Service Management](#product_b760c482-1fb9-46ab-a9e0-a6d200b4bc5b)

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by EngageBay

[4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

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by Atlassian

[4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

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by Zoho

[4.5 (2211)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/)

Zoho desk helps you manage customer complaints with omnichannel capabilities, advanced analytics, automation, and collaboration. [Learn more about Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)

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by Text

[4.6 (179)](https://www.capterra.com/p/185973/HelpDesk/reviews/)

HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly. [Learn more about HelpDesk](https://www.capterra.com/p/185973/HelpDesk/)

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by Text

[4.6 (1713)](https://www.capterra.com/p/62194/LiveChat/reviews/)

LiveChat enables you to have real-time conversations with your customers while they are on your website. [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/)

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## [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

by Tidio

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Tidio is customer support software with live chat, help desk, chatbot, and AI agent options designed to streamline support. [Learn more about Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

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## [Capacity](https://www.capterra.com/p/192480/Capacity/)

by Capacity

[4.5 (14)](https://www.capterra.com/p/192480/Capacity/reviews/)

Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days. [Learn more about Capacity](https://www.capterra.com/p/192480/Capacity/)

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## [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

by Genesys

[4.3 (262)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/)

Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement. [Learn more about Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/)

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## [ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

by ServiceNow

[4.4 (151)](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/reviews/)

Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty. [Learn more about ServiceNow Customer Service Management](https://www.capterra.com/p/225960/ServiceNow-Customer-Service-Management/)

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## [Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

by Tiledesk

[4.6 (154)](https://www.capterra.com/p/187541/Tiledesk/reviews/)

Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source. [Learn more about Tiledesk](https://www.capterra.com/p/187541/Tiledesk/)

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## [My AskAI](https://www.capterra.com/p/10006737/My-AskAI/)

by My AskAI

[4.5 (82)](https://www.capterra.com/p/10006737/My-AskAI/reviews/)

An affordable AI customer service agent in your existing help desk to deflect 75% of your support tickets. [Learn more about My AskAI](https://www.capterra.com/p/10006737/My-AskAI/)

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## [inconnect](https://www.capterra.com/p/164772/OmniChannel/)

by inConcert

[3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/)

Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/)

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Software Found In

-   [Artificial Intelligence Software](https://www.capterra.com/artificial-intelligence-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Customer Support Software](https://www.capterra.com/customer-support-software/)