--- title: "RIB BuildSmart Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RIB BuildSmart Software - reviews, pricing plans, popular comparisons to other Accounting products and more." source_url: "https://www.capterra.com/p/156457/BuildSmart/" page_type: "product" language: "en" --- # RIB BuildSmart Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RIB BuildSmart ## What is RIB BuildSmart? BuildSmart is a fully integrated, web-based, enterprise management system providing industry aligned information to construction companies. It integrates Costing, Project and Enterprise accounting for real-time analysis and effective project management. BuildSmart includes various modules comprising of Procurement, Accounting, Payroll, Plant, Yard & Store Management, Subcontract Management, Business Intelligence, HR and Time & Attendance. ## What is RIB BuildSmart used for? [Accounting](https://www.capterra.com/accounting-software/)[Construction Management](https://www.capterra.com/construction-management-software/)[Construction Accounting](https://www.capterra.com/construction-accounting-software/) Top alternative Featured Overall rating Based on 83 user reviews Reviews sentiment Positive 87% Neutral 7% Negative 6% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RIB BuildSmart?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.rib-software.com/en/&name=RIB BuildSmart) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RIB BuildSmart 4.3 (83) VS. [4.4 (3,322)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price Contact vendor Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (83) Ease Of Use 4.4 (7,751) Value For Money 4.1 (82) Value For Money 4.2 (6,660) Customer Service 4.2 (80) Customer Service 4.0 (6,365) ## RIB BuildSmart alternatives [4.3 (716)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (2,067)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.0 (624)](https://www.capterra.com/p/174753/Sage-50cloud/reviews/) Starting price $124.42 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.7 (3,621)](https://www.capterra.com/p/186749/TaxDome/reviews/) Starting price $800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/156457/BuildSmart/alternatives/) ## FAQs about RIB BuildSmart Overview ### Which roles and teams benefit most from RIB BuildSmart? RIB BuildSmart is most used by quantity surveyors, procurement and contracts teams, and project managers in construction. These roles rely on it to control budgets, manage subcontractor and supplier workflows, track costs and valuations, and keep project delivery aligned with commercial, financial, and operational requirements. Answer based on 83 reviews Overview ### What company size and industries is RIB BuildSmart built for? RIB BuildSmart is built for construction-focused small businesses, which make up 47% of reviewers, and serves the construction industry most heavily at 61%. It is also used by midsize businesses at 33% and enterprises at 20%, with additional adoption in civil engineering at 17% and accounting at 4%. Answer based on 83 reviews Features and Usability ### What are the key features of RIB BuildSmart? RIB BuildSmart includes core construction ERP features like project costing, budget tracking, procurement and purchase order management, payment tracking, and financial reporting. Differentiating features include approval process control, real-time budget-versus-actual reporting, subcontractor and supplier management, and integration with CCS Candy for estimating and cost control. Answer based on 31 reviews Overview ### Is RIB BuildSmart good for construction companies? RIB BuildSmart fits construction businesses well, especially contractors managing project costing, procurement, subcontractors, and contract reporting. Many teams value its construction-specific workflows and Candy integration, though some site-level users find training needs high and note gaps in procurement tasks such as plant or hire purchase order handling. Answer based on 20 reviews Integrations ### Which third-party tools and platforms does RIB BuildSmart integrate with? RIB BuildSmart integrates with Candy, RIB Candy, Microsoft 365, and OneDrive. Reviewer feedback centers heavily on Candy for estimating, budgeting, procurement, cost control, and reporting, including importing budgets into BuildSmart and exporting actual costs back to Candy. Microsoft 365 and OneDrive appear mainly for reporting and information transfer. Answer based on 25 reviews Getting Started and Support ### How easy is it to onboard and train a team on RIB BuildSmart? RIB BuildSmart takes time to learn for new teams, especially admins and first-time users managing setup, roles, and full implementation. Day-to-day users often get comfortable faster once trained. Training is available through in-person sessions, live online training, webinars, and documentation, with reviewers also noting ongoing support and learning materials. Answer based on 23 reviews Getting Started and Support ### What customer support options does RIB BuildSmart offer, and how do users rate the experience? RIB BuildSmart offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as helpful, friendly, and available during setup and ongoing use, but some report unresolved issues, missed callbacks, support that falls short of expectations, and extra-cost training or assistance. Answer based on 15 reviews Features and Usability ### How well does RIB BuildSmart handle reporting? RIB BuildSmart gives construction and finance teams fast access to live cost, budget, and contract reports. Many users like the drill-down detail, exports, and quick report generation, but some find certain item-based or job-specific reports missing, and others want easier navigation from reports to source records. Answer based on 24 reviews Features and Usability ### Is RIB BuildSmart easy to use? RIB BuildSmart feels easy to use for many construction accounting and project teams, with clear workflows and accessible reporting. Many users describe it as beginner friendly and time saving, but some mention confusing terms, frequent logouts, and a newer interface that can feel harder to read or navigate. Answer based on 18 reviews ## Features AI summary Based on 11,280 Accounting reviews Capterra data shows that buyers of accounting software rank the following features as their top priorities: - **Income & Balance Sheet** (**57%** of reviewers rated this feature as critical) - **Financial Reporting** (**52%**) - **General Ledger** (**51%**) RIB BuildSmart includes **Financial Reporting** and **General Ledger**, giving finance teams the tools to track core accounting activity and review business performance in detail. However, it does not include **Income & Balance Sheet**. Instead, the product offers other highly rated accounting features, including **Bank Reconciliation** (**52%**), **Billing & Invoicing** (**52%**), and **Expense Tracking** (**48%**), helping businesses manage cash flow, keep billing accurate, and monitor spending more closely. Financial Reporting 4.1 (21) 90.48% of 21 reviewers that rated this feature as important or highly important Generate reports to assess the financial performance of an organization General Ledger 3.7 (17) 94.12% of 17 reviewers that rated this feature as important or highly important Centralized accounting record which tracks all financial transactions Bank Reconciliation 3.8 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements Billing & Invoicing 4.1 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Expense Tracking 4.3 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Financial Management 4.0 (21) 95.24% of 21 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization RIB BuildSmart 66 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Aging Tracking: Categorizes outstanding invoices based on the amount of time they have remained unpaid - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Control: Manage and monitor spending to align with the financial constraints or goals - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Budgeting/Forecasting: Create budgets based on historical data and future projections - Business Intelligence: Technological processes and strategies used for collecting, managing, and analyzing organizational data - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Check Processing: Receive and deposit or issue and record check payments - Commercial: Specialized for organizations who focus on commercial projects and processes - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Core Accounting: Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more. - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Customer Statements: Reports that show customers their invoices, payments, and balance on the account - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Equipment Tracking: Track the location of specific equipment at all times - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Residential: Specialized for organizations who focus on residential projects - General Ledger: Centralized accounting record which tracks all financial transactions - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Costing: Calculate total itemized costs, including initial costs and any changes - Mobile Access: Access software remotely via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Project Accounting: Manage and track financials on a project-to-project basis - Project Costing: The process of estimating and tracking the expenses incurred for a specific project - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Receivables Ledger: A list of customers and their payments due updated on a monthly basis - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Subcontractor Monitoring: Ensure subcontractors are working safely on client sites and document audits/inspections for reference. - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Timesheet Management: Track the amount of time spent on a job or task - Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (83) 4.2 Based on 83 reviews ## Pricing Value for money 4.1 (82) ### Starting price Free trial not available Value for money 4.1 (82) 4.1 Based on 82 reviews ## Integrations [ RIB Candy](https://www.capterra.com/p/126567/Candy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (80) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (80) 4.2 Based on 80 reviews ## User reviews Overall rating 4.3 Based on 83 reviews Filter by rating 5(43) 4(29) 3(6) 2(3) 1(2) Mentioned topic Sorted by most recent SM Sinethemba M. Bookkeeper Accounting ### "Support Efficiency " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 the best, would highly recommend RIB Buildsmart easy to use , userfriendly ,quick and fast edit and correction. Pros buildsmart errors can be corrected easily with the help of support they are very quick to help you if you have a problem Cons the is nothing not to like about buildsmart the system is designed to help you and it is easy to use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 29, 2026 Hello Sinethemba, Thank you so much for the glowing review, Sinethemba. It genuinely made our day! There is nothing quite like hearing that the support experience has been quick, responsive, and effective when it matters most. That's exactly the standard our support team strives for every single day, and we'll be sure to pass your kind words along to them, they truly deserve to hear it. It's also wonderful to know that BuildSmart's design philosophy is landing the way it was intended, intuitive, user-friendly, and built to help rather than hinder. Hearing that there's nothing you'd change is about the highest compliment a product team can receive, and we don't take that lightly! Thank you for the enthusiastic recommendation, and for being such a valued member of the RIB BuildSmart community. We're committed to keeping that experience just as seamless and supportive as you've described every update, every feature, every support call. Here's to many more successful projects together! JG Juan G. estimator Real Estate ### "Powerful Construction Cost Control with Excellent Real-Time Tracking" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 Overall, it is a highly capable, industry-specific tool that takes the guesswork out of construction cost management. Once the initial setup is complete, it greatly streamlines financial workflows, purchase order approvals, and cost tracking across multiple projects. Pros The integration capabilities and the real-time visibility into project budgets versus actual costs. The ability to drill down to specific contract and activity levels gives us excellent control over procurement and project accounting. Cons The user interface feels a bit dated and text-heavy. Because it is such a robust and complex enterprise system, there is a steep learning curve for new team members during onboarding. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 29, 2026 Hello Juan, Thank you for your thoughtful review. We're pleased to hear that BuildSmart's integration capabilities and real-time visibility are helping you maintain control over project budgets, procurement, and project accounting. We also appreciate your feedback on the user interface and onboarding experience. We're continuously working to improve the user experience and provide the training and resources needed to help new users get up to speed more quickly. Thank you for your support and valuable feedback. PS Prudence S. Office Supervisor Civil Engineering ### "RIB Quality System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 30, 2026 Purchasing experience and the traceable of old information from the system. Purchase Order approval system Pros It combines all organization transactions in one quality system and easily to work on RIB Buildsmart Cons Suppliers' information added on the system, particularly vat number it must give notification of expiry date. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 29, 2026 Hello Prudence, Thank you for your feedback, Prudence, and for sharing your experience with BuildSmart! We're pleased to hear that the system helps consolidate your organisation's transactions and that features like purchase order approvals and access to historical information have added value to your purchasing processes. We also appreciate your suggestion regarding supplier VAT expiry notifications. Feedback like this helps guide our ongoing product improvements, and we'll be sure to share it with our product team. Thank you for your continued support. LS Lieschen S. Quantity Surveyor Construction ### "BuildSmart makes material procurement and monitoring effective from anywhere" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 15, 2026 I am very pleased with BuildSmart overall. The product is user friendly and makes project management and accounting easier. The procurement of materials can continuously be monitored from anywhere. Pros BuildSmart is easy to use with quality customer support. Items are easy to find. The usage of passwords and user access makes security of important document exceptional. Financial reporting is easy to use and extract. Cons The purchasing of licenses is expensive. The system is large and sometimes takes a while to load. Multiple users can work on the same item and this sometimes causes delay. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 29, 2026 Hello Lieschen, Thank you for your wonderful feedback. We're delighted to hear that BuildSmart has made project management, accounting, and procurement easier for your team, and that our customer support, security features, and reporting capabilities have met your expectations. We also appreciate your comments regarding licensing costs, system performance, and multiple users working on the same item. Feedback like yours helps us continue improving the platform and deliver an even better experience for our customers. Thank you for your continued support. BT BINU T. Assistant general Manager Civil Engineering ### "My experience with RIB BUILDSMART" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 It is very user friendly software, Its structure giving cost breakdown details by way of ledger codes. It gives stock balances and helpful for monitoring purchase control etc. Pros CANDY with RIB BUILDSMART is very much helpful from estimating planning, cost control and project progress monitoring etc. It is very excellent software for construction industry. Cons Provision to upload actual cost to CANDY and able to check the cost and allowable. it helping for cost control and find out where it overshooting form the budget. Switched from [Tally](https://www.capterra.com/p/10032029/Tally/) Ut is helpful for cost control and project progress monitoring etc Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 29, 2026 Hello Binu, Thank you for your feedback. We’re pleased to hear that you find BuildSmart user friendly and valuable for cost breakdowns, stock monitoring, and purchase control, as well as for estimating, planning, and project progress tracking alongside CANDY. We also appreciate your suggestion regarding improving the ability to upload and compare actual costs for enhanced budget control and variance tracking. Feedback like this is important and will be shared with our product team as we continue to improve the solution. YR Yvonne R. buyer Construction ### "Buildsmart the right way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 BuildSmart is a construction ERP system used to manage procurement, subcontractors, project costing, accounting, and financial reporting to help track project budgets and control costs. Pros This helps reduce using multiple spreadsheets or systems.Many companies say it improves accuracy and uniformity across projects. Cons Many options, roles, and settings make it complex for new users. Full setup may be hard and requires training. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 29, 2026 Hello Yvonne, Thank you for your feedback. We’re pleased to hear your recognition of BuildSmart as a comprehensive construction ERP solution that supports procurement, subcontractor management, project costing, accounting, and financial reporting, helping teams maintain better control over budgets and costs. We also appreciate your comments regarding system complexity and onboarding. As a robust enterprise platform with extensive functionality and role-based configuration, we recognise that initial setup and training are important to help new users get the most from the system. Your feedback is valuable and will be shared with our team as we continue improving the user experience and onboarding journey. FM Faustino M. Projects QS Construction ### "Efficient Feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 12, 2026 What makes the experience is the readily available support system, and continues learning material issued from time to time Pros Financial and procurement reports which are readily available. Procurement system enables easy project procurement planning Candy integration with Build smart ensures for cashflow and resource management Ability to access it from anywhere and anytime and easy with which you can work on the system. Approval system promotes accountability in managing projects. Project related invoicing eases cashflow management Cons PDF default on report printing Inability to raise quotations on build smart and linking them to an invoice. Switched from [Standard ERP](https://www.capterra.com/p/92308/Standard-ERP/) We were looking for a system more suited to Construction Activities, where procurement can be controlled through the approval system and procurement Schedules are updated as the requisition Transend from a requisition to Purchase Order to Goods Received note and finally to a recorded cost on the contract. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2026 Hello Faustino, Thank you for taking the time to share your feedback on BuildSmart. We are glad to hear that our support team and learning resources have made a positive difference. It is also great to know that the financial and procurement reports, approval workflows, and project invoicing are helping with project oversight and cash flow management. The integration with Candy is something many clients value, so it is great to hear it is working well for you too. We also appreciate you pointing out the report printing default and the quotation functionality. Feedback like this helps us continue improving the system. DG Dale G. Quantity Surveyor Construction ### "RIB Candy and Buildsmart review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 January 12, 2026 I come from a consulting QS back ground, where i used similar softwares, the software was more aimed at QS's, but was easier to manage and use than Candy. Candy is the leader in most construction based companies, and is widely used, but this can be improved. One major factor that could influence the South African market, would be the implementation of CostX, but due to the agreement made 25+ years ago, I do not think CostX will have a foothold in South Africa, with other software's claiming the limelight I am not sure how this influences 'RIB BuildSmart', but would affect RIB overall i would think Pros • Customer support is available to assist, where needed. • Tutorials on the different functionalities, but this is also over complicated and some webinars/training sessions are 'pay-to-learn' (The pay-to-learn may of only been the 'RIB Candy' webinars I have seen) Cons • Lengthy processes for tasks and menial tasks that do not provide value to a client. (Trying to over complicate the wheel) • Difficulty to extract the information you need • QTO!!!! it is a good program, with a lot of functionality, but it is very much under-utilized, the measuring component of the program needs a lot of improvement before I would consider using this in my private life or in a company one day (From a QS perspective). Switched from [RIB CostX](https://www.capterra.com/p/75416/CostX/) Change of working environment and employment to new company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2026 Hello Dale, Thank you for sharing your detailed feedback. We appreciate your perspective as someone with a quantity surveying background. We're pleased to hear you've had a positive experience with our customer support. We also value your comments on workflow complexity, reporting, training, and the QTO functionality in RIB Candy. Feedback like yours helps us identify opportunities to improve usability and deliver an even better experience for our users. Thank you for taking the time to share both the strengths and areas where we can do better. NG Nolan G. ICT Admin Construction ### "Average system " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 January 5, 2026 Very Average , there are other systems with more capabilities that are alot cheaper than Buildsmart is Pros Accessibility being web based, users can access the system from anywhere with any device , provided theres an active conncetion Cons Very old methods used in calculations and reporting is limited, very expensive for the capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 22, 2026 Hello Nolan, Thank you for your feedback. We appreciate you sharing your experience. We’re glad the web-based accessibility has been valuable for your team. BuildSmart is designed specifically with contracting best practices, and it is tailored specifically for the unique challenges of the construction sector. We recently launched the RIB BuildSmart Knowledge Hub, where you can find additional information on the contract, financial and procurement dashboards and reporting. LV Louis V. Project Manager Civil Engineering ### "RIB review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 January 5, 2026 Great full suite for project management. Can be specific and hard to implement but reliability outweighs this. Pros Usable and reliable software with constant results. Consistency is experienced in every interactuon. Cons Outdated compared to newer software. Limited users allowed based on subscription. Expensive to implement full suite. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2026 Hello Louis, We appreciate your review. We are glad to learn that you like the stability and dependability of the system. We also value your input regarding implementation. Planning and change management are necessary when implementing a new system in construction companies, but the main objective is to create a solid foundation that facilitates long-term control and cooperation across projects. Once again, we appreciate your insightful comments. [View all Reviews](https://www.capterra.com/p/156457/BuildSmart/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [QuickBooks Online vs RIB BuildSmart](https://www.capterra.com/compare/156457-190778/BuildSmart-vs-QuickBooks-Online)