# RIB BuildSmart Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is RIB BuildSmart the right Accounting solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156457/BuildSmart/reviews

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RIB BuildSmart

4.3 (81)

[View alternatives](https://www.capterra.com/p/156457/BuildSmart/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of RIB BuildSmart

Ease of use

4.1

Customer Service

4.2

## Pros and Cons in Reviews

AD

Andre D

Quantity SurveyorConstruction, 501 - 1,000 employeesUsed the software for: 1-2 years.

“I think it is very compatible with windows, allowas for easy importation and exportation of excel bill of quantities documents.“

January 12, 2026

Rekha J

System AdministratorConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Users often face some practical limitations, especially at site level.“

December 18, 2025

OM

Onwell M

quantity surveyorConstruction, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“In my experience it has led to fast tracking of materials to be purchased and made delivery easier as you can match your order agaianst invoice from suppliers“

March 19, 2025

GS

George S

Contract ManagerConstruction, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“The use of stores is not always conducive to how materials are delivered and used on a site.“

July 17, 2024

CB

CRAIG B

CEOConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“Excellent in all respects, from the marketing and presentations, installation and maintenance of the system, as well as ongoing user backup.“

July 1, 2025

PM

Pheeha M

Quantity SurveyorMining & Metals, 5,001 - 10,000 employeesUsed the software for: More than 2 years.

“I must say at times the programme gets slow and it kicks you out and you need to login again and again. “

August 14, 2024

Dd

Daniella d

ProgrammerConstruction, 201 - 500 employeesUsed the software for: More than 2 years.

“Built for large, complex construction projects especially valued by contractors handling multi-project“

December 18, 2025

IN

Ivan N

purchasing managerCivil Engineering, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Buildsmart is not user friendly and is not a complete procurement system for construction.“

August 26, 2024

## Showing most helpful reviews

Showing 1-25 of 81 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Azar O.  
Project Manager  
Construction  
Used the software for: 2+ years

### "Solid Software for Construction Companies "

February 11, 2019

5.0

Pros

The most liked feature in Build Smart is its integration with Candy the estimation software, the budget can be imported to Build Smart from Candy to manage the procurement process, then the actual cost can be exported to Candy from Build Smart for cost control reporting. It is also web based platform which make it easier to work anywhere & anytime.

Cons

Would prefer if you can link Candy & Build Smart using BOQ item codes instead of task codes to make it very precise to find each item budget and actual cost.

Review Source

Response from RIB Software

February 12, 2019

Dear Azar, Thank you for taking the time to share your experience with us. Your valued feedback is very important to us and we assure you of our continued support.

AP

AJEETH P.  
PROCUREMENT OFFICER  
Construction  
Used the software for: 2+ years

### "BUILDSMART IS MY GO-TO TOOL "

September 15, 2025

5.0

I ENJOY WORKING ON BUILDSMART. VERY EASY AND USER FRIENDLY. EASY REPORT RUNNING. NEW BUILDSMART A BLEESING. MORE FEATURES / MAKES LIFE EVEN MORE EASIER

Pros

BUILD SMART IS VERY USER FRIENDLY. ANY QUERY I HAVE, BUILDSMART IS MY GO-TO TOOL. I US EIT TO HOLD STOCK ON HAND, USE IT FOR PURCHASE ORDER FOR CONTACTS /SURVEYS ALMOST ANYTHING. REPORTS ARE EASY TO RUN AND QUICK TO DOWNLOAD. SAVES ALOT OF TIME. I LIKE ALL THE NEW SHORTCUTS . THE NEW BUILDSMART IS EVEN MORE EASIER TO USE . IT ELIMINATES ALL THE EXTRA PROCESS TO CETAIN ITEMS WHCIH I USE EXAMPLE FINDING A GRN THAT I DID NOT PRINT . IN THE PAST WE HAD TO RUN A REPORT TO GET THE GRN BUT NOW TOU CLICK ON THE PO , EXPAND AND PRINT

Cons

THE NEW LOOK - IT IS HARD ON THE EYES (PO LIST NEED TO BE CLEARLY SEPARATED BETWEEN THE LINES LIKE THE OLD BUILDSMART). PLEASE CREATE A MOBILE VERSION 🙏

Review Source

Response from RIB Software

February 9, 2026

Thank you for your detailed feedback. We’re pleased to hear that BuildSmart is easy to use and helps streamline reporting, stock management, purchasing, and everyday tasks, saving you valuable time. We also appreciate your honest feedback on the new interface and have shared your feedback with our product team.

NG

Nolan G.  
ICT Admin  
Construction  
Used the software for: 2+ years

### "Average system "

January 5, 2026

3.0

Very Average , there are other systems with more capabilities that are alot cheaper than Buildsmart is

Pros

Accessibility being web based, users can access the system from anywhere with any device , provided theres an active conncetion

Cons

Very old methods used in calculations and reporting is limited, very expensive for the capabilities

Review Source

Response from RIB Software

March 22, 2026

Hello Nolan, Thank you for your feedback. We appreciate you sharing your experience. We’re glad the web-based accessibility has been valuable for your team. BuildSmart is designed specifically with contracting best practices, and it is tailored specifically for the unique challenges of the construction sector. We recently launched the RIB BuildSmart Knowledge Hub, where you can find additional information on the contract, financial and procurement dashboards and reporting.

SR

Shikaar R.  
Operations Manager  
Civil Engineering  
Used the software for: 2+ years

### "RIB Buildsmart .... God Sent !"

September 29, 2025

5.0

God sent ! Makes overall experience good. Gives contractors the confidence and accuracy that we need.

Pros

It is an overall efficient convenience that takes alot of pressure away from this ever so demanding industry.

Cons

Apart from the undo button when pricing works, comparing this to the competitors, not much to be said.

Switched from

[Pastel](https://www.capterra.com/p/176456/Pastel/)

Not getting accurate information from sites.

Review Source

Response from RIB Software

December 16, 2025

Dear Shikaar, Thank you so much for your positive feedback. We are delighted to hear that RIB BuildSmart helps reduce pressure in such a demanding industry and supports confidence and accuracy in your work. Your comments has been noted and shared with our team for review, as we continuously strive to improve the user experience. If you have any additional concerns, please don’t hesitate to reach out to your local support team. We are always happy to assist and ensure you get the most out of RIB BuildSmart.

MA

Michelle A.  
Debtors Administrator  
Construction  
Used the software for: 2+ years

### "Buildsmart Review "

July 9, 2025

4.0

Overall good experience. Getting used to the new look and feel of the upgrade. Learning new features and benefits

Pros

Personalizing your home page to make it easier when choosing different options and easier to navigate

Cons

System doesnt always recognize when changing between entities. System kicks you out often if you havent used it for a few minutes

Review Source

Response from RIB Software

February 9, 2026

Thank you for your feedback. We’re pleased to hear you’ve had a positive overall experience and are enjoying the new look, features, and the ability to personalize your home page. We also appreciate your comments regarding entity switching and session timeouts. This feedback has been noted and will be shared with our product team as we continue to improve performance and usability.

HS

Harvey S.  
QS  
Construction  
Used the software for: 2+ years

### "A review of RIB Buildsmart in South Africa"

October 8, 2025

5.0

I am happy with RIB Buildsmart, we use it everyday and when you understand the capabilities, it can be a very useful software.

Pros

RIB Buildsmart is a must have in the South African construction industry, it ensures accuracy and uniformity, which increases control over the construction project and period.

Cons

RIB Buildsmart can be an overwhelming system to implement if you are unfamiliar with it. Time needs to be spent on training individuals, especially if nobody in the company is familiar with the software.

Review Source

Response from RIB Software

February 9, 2026

Thank you for sharing your experience with RIB BuildSmart. We’re pleased to hear it plays a key role in your day-to-day operations, delivering the accuracy, uniformity, and control required in the South African construction environment. You are absolutely right that BuildSmart is a powerful system, and with that capability comes the need for proper onboarding and training. This is why we place strong emphasis on structured implementation, training, and ongoing support to ensure teams become confident and get full value from the system as efficiently as possible.

LV

Louis V.  
Project Manager  
Civil Engineering  
Used the software for: 1-2 years

### "RIB review"

January 5, 2026

5.0

Great full suite for project management. Can be specific and hard to implement but reliability outweighs this.

Pros

Usable and reliable software with constant results. Consistency is experienced in every interactuon.

Cons

Outdated compared to newer software. Limited users allowed based on subscription. Expensive to implement full suite.

Review Source

Response from RIB Software

March 27, 2026

Hello Louis, We appreciate your review. We are glad to learn that you like the stability and dependability of the system. We also value your input regarding implementation. Planning and change management are necessary when implementing a new system in construction companies, but the main objective is to create a solid foundation that facilitates long-term control and cooperation across projects. Once again, we appreciate your insightful comments.

SM

Sinethemba M.  
Bookkeeper  
Accounting  
Used the software for: 1-2 years

### "GREAT WORK RIB"

September 22, 2025

5.0

the new RIB Is nice got easy to use and had new features which the previous version didnt have so am happy with it.

Pros

It has shorts cuts , and it allows you to choose the ones which best prefered for you so its easy to navigate through the channels.

Cons

i don't like the grey background would be nice if it had the dark background for people who struggle with sight.

Review Source

Response from RIB Software

December 16, 2025

Dear Sinethemba, Thank you for sharing your experience with RIB BuildSmart. Your feedback has been noted and shared with our team for review, as we continuously strive to improve the user experience. If you have any additional concerns, please don’t hesitate to reach out to your local support team. We are always happy to assist and ensure you get the most out of RIB BuildSmart.

Richard S.  
Director  
Construction  
Used the software for: 2+ years

### "Not designed by accountants"

July 4, 2024

1.0

Extremely painful. Would not use if I had a choice.

Pros

Multiple contracts - relatively easy to set up and capture when its working.

Cons

Stock module pedantic. Financial reports not standardized across financial periods.

Review Source

Response from RIB Software

July 19, 2024

Dear Richard, Thank you for your feedback on BuildSmart. We understand that it might not be the perfect fit for everyone, especially those outside the construction industry. BuildSmart is specifically designed for contractors and construction companies, focusing on managing subcontractors and other industry-specific needs. While Accounting systems are good for general accounting purposes, they don't offer the specialized tools and functionalities that BuildSmart provides for the construction sector. BuildSmart is tailored to handle the complex workflows, project management, and financial tracking required in construction, which can be quite different from standard accounting practices. We appreciate your insights and are continually working to improve the usability and efficiency of our software based on user feedback. If you have any specific issues or suggestions, we’d love to hear more so we can address them effectively. Thank you again for sharing your thoughts

MM

Mosesenyane M.  
Contracts Manager  
Civil Engineering  
Used the software for: 2+ years

### "Great buildsmart"

February 19, 2025

5.0

Great experience and well integrated with CCS

Pros

Security and control . With the levels of authority

Cons

User interface, its is not user friendly

Review Source

Response from RIB Software

March 13, 2025

Dear, Mosesenyane, Thank you for taking the time to share your experience with us. It's much appreciated and very important to us and your fellow Users. We assure you of our continued support. Have a super day.

PM

Pheeha M.  
Quantity Surveyor  
Mining & Metals  
Used the software for: 2+ years

### "RIB BuildSmart Software Review. "

August 14, 2024

5.0

RIB BuildSmart is user friendly and yet comprehensive software that one can use to manage finances of the projects and business overall. it is financial software that a recommend for construction businesses as it tailored for such type of businesses. The ability to report live information on the ground is absolute essential.

Pros

One of the aspects I appreciate most about Build Smart is its ability to offer real-time financial updates for the project and the entire business. Its integration with CCS guarantees that data is more precise and reduces the frequency of irregularities that could compromise the accuracy of the data and the reliability of the reports.

Cons

I have nothing much about the downside and believe with training you get better and faster in completing tasks. I must say at times the programme gets slow and it kicks you out and you need to login again and again.

Review Source

Response from RIB Software

March 13, 2025

Hi Pheeha, Thank you for taking the time to share your experience with us. It's much appreciated and very important to us and your fellow Users. We're pleased to hear that the real-time financial updates and integration with RIB are adding value to your work. We assure you of our continued support. Have a super day.

NM

Nontsikelelo M.  
Junior Quantity Surveyor  
Construction  
Used the software for: 2+ years

### "Use of RIB BuildSmart"

July 31, 2024

5.0

BuiltSmart is the perfect example of the modern use of technology. Having to track all payments, cost reports, procurement items, etc, makes life so easy when having to pull a report that will provide all the necessary information

Pros

I enjoy the ease and access of the software without any hassles. I get to do my job quickly and efficiently with data being consistently saved. In the case of looking my device I am able to recover all the data.

Cons

Not being able to undo certain actions that require an administrator.

Review Source

Response from RIB Software

August 13, 2024

Dear Nontsikelelo, Thank you for taking the time to share your experience with us. It's much appreciated and very important to us and your fellow Users. We assure you of our continued support. Have a super day.

GS

George S.  
Contract Manager  
Construction  
Used the software for: 2+ years

### "The Best there is"

July 17, 2024

5.0

I enjoy using BuildSmart and would recommend to any construction company.

Pros

The ease of integrating Candy with the cost in BuildSmart. The different reports that is available and the overall functionality

Cons

The use of stores is not always conducive to how materials are delivered and used on a site.

Review Source

Response from RIB Software

August 6, 2024

Dear George, Thank you for taking the time to share your experience with us. It's much appreciated and very important to us and your fellow Users. We assure you of our continued support. Have a super day.

SM

SILINDILE M.  
Creditors Clerk  
Construction  
Used the software for: 2+ years

### "Creditors administrator"

July 17, 2024

5.0

so far, I have a good experience with Buildsmart

Pros

Processing of invoices Reconciling invoices Investigation of queries

Cons

When it's very slow and ended up not meeting deadlines

Review Source

Response from RIB Software

August 6, 2024

Dear Silindile, Thank you for taking the time to share your experience with us. It's much appreciated and very important to us and your fellow Users. We assure you of our continued support. Have a super day.

AE

Andrew E.  
IT  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Good product - room for growth"

July 5, 2024

4.0

been good - comprehensive system. interested in further automation functions

Pros

Integrated systems and ease of use. I like the ability to edit functions as needed

Cons

Repeating process and link with candy could be better

Review Source

Response from RIB Software

July 19, 2024

Dear Andrew, Thank you for taking the time to share your experience with us. It's much appreciated and very important to us and your fellow Users. We assure you of our continued support. Have a super day.

AE

Amr E.  
Cost Control Engineer  
Construction  
Used the software for: 2+ years

### "Build Smart Daily experience "

May 21, 2024

4.0

Overall Usage of the Build smart is Very Useful & exiting , and still a recommendable Software

Pros

it's Part from Daily Uses And Processes , Facilitating our Project Control Operations , Critical Dependance on this Platform Specially with the Integration with CANDY , it's the Good Place to Reach any of your Historical Data or records immediately

Cons

more improvement Is still Expected to the Reports section , Specially while Exporting them to Excel , you May Suffer Alot to Renovate the Report to be in Presentable Shape !

Review Source

Response from RIB Software

June 3, 2024

Dear Amr, Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB and your fellow Users. We assure you of our continued support. Have a super day.

JG

Jacob G.  
IT Supervisor  
Construction  
Used the software for: 2+ years

### "How to improve my star rating........"

October 20, 2021

3.0

Coexistence and adaptiveness to advanced & latest security features.

Pros

Various reports and export/import features

Cons

Prioritize Customer Friendliness on forms & Interfaces and Enhance with new technologies.

Review Source

Response from RIB Software

November 3, 2021

Dear Jacob, Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB CCS and your fellow Users. We like to assure you of our continued support. Have a super day.

CJ

Cryton J.  
Quantity surveyor  
Construction  
Used the software for: 2+ years

### "Buildsmart Pros and Cons"

October 20, 2021

5.0

Well satisfied and happy to use it

Pros

Works perfectly well if cost codes are booked correctly

Cons

If cost codes are booked wrongly, it gives un accurate information

Review Source

Response from RIB Software

October 29, 2021

Dear Cryton, Thank you for taking the time to share your experience with us. Its' much appreciated and very important to RIB CCS and your fellow Users. We assure you of our continued support. Have a super day.

VR

Verified Reviewer  
Procurement Manager  
Civil Engineering  
Used the software for: 2+ years

### "BuildSmart for all"

April 17, 2019

4.0

As mentioned above, it is a learning tool for the company and we are busy experiencing new features and report reading and excited to see what we can achieve by utilising the system on a full function basis.

Pros

What I love most about the software is the reporting system. I base it on weekly and monthly performance appraisals. I also appreciate the fact that it can direct you in terms of cost saving and very excited when new features are released. It shows that the voices of other customers are heard and CCS is constantly working to improve the use of the software.

Cons

I cannot think of anything yet as we are still new to the system and as we experience challenges, the customer support is constantly there to assist.

Review Source

Response from RIB Software

May 2, 2019

Dear BuildSmart User Thank you for sharing your experience with BuildSmart, your support is highly appreciated and we assure you of our continued support.

MD

Molliere D.  
User  
Automotive  
Used the software for: 2+ years

### "Best value for money"

October 23, 2020

5.0

Overall payments to creditors and receivables are done on the system with good results

Pros

Budget control is effective. Project accounting is easily managed. Monthly closing and updating very functional and easy manageable

Cons

Can be more flexible in certain areas like payables.

Review Source

Response from RIB Software

October 27, 2020

Dear Molliere, Thank you for taking the time to share your experience with us. Its' much appreciated and very important to RIB CCS and your fellow Users. We assure you of our continued support. Have a super day.

sR

santash R.  
Senior IT Officer  
Construction  
Used the software for: 2+ years

### "Leading Accounting software"

October 20, 2021

5.0

We are happy using this service and product

Pros

The capturing allocations and simplified reports.

Cons

The error reports that sometimes happen intermittently on remote staff computers.

Review Source

Response from RIB Software

October 29, 2021

Dear Santash, Thank you for taking the time to share your experience with us. Its' much appreciated and very important to RIB CCS and your fellow Users. We assure you of our continued support. Have a super day.

MCM

Mohamed Cassim M.  
Sr.Estimator  
Construction  
Used the software for: 2+ years

### "Product overview "

January 16, 2023

5.0

Pros

It’s very helpful for estimation and quick output

Cons

Sometime it’s loading for unknown reason

Review Source

Response from RIB Software

May 16, 2024

Dear Mohamed, Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB and your fellow Users. We assure you of our continued support. Have a super day.

MM

Mmathabo M.  
clerk  
Law Practice  
Used the software for: I used a free trial

### "Very happy with it"

November 23, 2021

5.0

The business is now producing very effective reports and financials . I am very much likely to recommend Buildsmart to other companies.

Pros

Buildsmart HR Basic. It is user friendly, documentation can easily be stored and accessed and generating a report that is professional has never been soo professional.

Cons

Nothing yet. I am, still trying to explore other features.

Review Source

Response from RIB Software

December 7, 2021

Dear Mmathabo, Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB CCS and your fellow Users. We assure you of our continued support. Have a super day.

SP

Sibongile P.  
Admin  
Civil Engineering  
Used the software for: 2+ years

### "Good Communicator Programme"

October 21, 2021

4.0

The Buildsmart programme has Improve my way, the company and my teams ways of doing things, and keep all the information that might be needed as a proof after some years. Which makes things easier for everyone.

Pros

Easy to use and programme easy to monitor and to manage

Cons

Easy to understand and to see when there's a mistake

Reason for choosing RIB BuildSmart

I think the company saw the need of Buildsmart in terms of filing and keeping important information especially.

Review Source

Response from RIB Software

November 2, 2021

Dear Sibongile, Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB CCS and your fellow Users. We assure you of our continued support. Have a super day.

FM

Faustino M.  
Projects QS  
Construction  
Used the software for: 1-2 years

### "Efficient Feedback"

January 12, 2026

4.0

What makes the experience is the readily available support system, and continues learning material issued from time to time

Pros

Financial and procurement reports which are readily available. Procurement system enables easy project procurement planning Candy integration with Build smart ensures for cashflow and resource management Ability to access it from anywhere and anytime and easy with which you can work on the system. Approval system promotes accountability in managing projects. Project related invoicing eases cashflow management

Cons

PDF default on report printing Inability to raise quotations on build smart and linking them to an invoice.

Switched from

[Standard ERP](https://www.capterra.com/p/92308/Standard-ERP/)

We were looking for a system more suited to Construction Activities, where procurement can be controlled through the approval system and procurement Schedules are updated as the requisition Transend from a requisition to Purchase Order to Goods Received note and finally to a recorded cost on the contract.

Review Source

Response from RIB Software

March 22, 2026

Hello Faustino, Thank you for taking the time to share your feedback on BuildSmart. We are glad to hear that our support team and learning resources have made a positive difference. It is also great to know that the financial and procurement reports, approval workflows, and project invoicing are helping with project oversight and cash flow management. The integration with Candy is something many clients value, so it is great to hear it is working well for you too. We also appreciate you pointing out the report printing default and the quotation functionality. Feedback like this helps us continue improving the system.

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