# RIB BuildSmart Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RIB BuildSmart the right Accounting solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156457/BuildSmart/reviews/ --- RIB BuildSmart 4.3 (83) [View alternatives](https://www.capterra.com/p/156457/BuildSmart/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of RIB BuildSmart Ease of use 4.1 Customer Service 4.2 ## Pros and Cons in Reviews PS Prudence S Office SupervisorCivil Engineering, 201 - 500 employeesUsed the software for: More than 2 years. “It combines all organization transactions in one quality system and easily to work on RIB Buildsmart“ April 30, 2026 Rekha J System AdministratorConstruction, 501 - 1,000 employeesUsed the software for: More than 2 years. “Users often face some practical limitations, especially at site level.“ December 18, 2025 OM Onwell M quantity surveyorConstruction, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “In my experience it has led to fast tracking of materials to be purchased and made delivery easier as you can match your order agaianst invoice from suppliers“ March 19, 2025 PM Pheeha M Quantity SurveyorMining & Metals, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I must say at times the programme gets slow and it kicks you out and you need to login again and again. “ August 14, 2024 NM Nontsikelelo M Junior Quantity SurveyorConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Having to track all payments, cost reports, procurement items, etc, makes life so easy when having to pull a report that will provide all the necessary information“ July 31, 2024 IN Ivan N purchasing managerCivil Engineering, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Buildsmart is not user friendly and is not a complete procurement system for construction.“ August 26, 2024 SM Sinethemba M BookkeeperAccounting, 201 - 500 employeesUsed the software for: More than 2 years. “buildsmart errors can be corrected easily with the help of support they are very quick to help you if you have a problem“ June 3, 2026 OO Oaikanyega O Junior Quantity SurveyorConstruction, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “That it's so difficult to use and the only way for a person to know how to use it is to do a paid for course.“ February 19, 2025 ## Showing most helpful reviews Showing 1-25 of 83 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Azar O. Project Manager Construction Used the software for: 2+ years ### "Solid Software for Construction Companies " February 11, 2019 5.0 Pros The most liked feature in Build Smart is its integration with Candy the estimation software, the budget can be imported to Build Smart from Candy to manage the procurement process, then the actual cost can be exported to Candy from Build Smart for cost control reporting. It is also web based platform which make it easier to work anywhere & anytime. Cons Would prefer if you can link Candy & Build Smart using BOQ item codes instead of task codes to make it very precise to find each item budget and actual cost. Review Source Response from RIB Software February 12, 2019 Dear Azar, Thank you for taking the time to share your experience with us. Your valued feedback is very important to us and we assure you of our continued support. LS Lieschen S. Quantity Surveyor Construction Used the software for: 2+ years ### "BuildSmart makes material procurement and monitoring effective from anywhere" April 15, 2026 4.0 I am very pleased with BuildSmart overall. The product is user friendly and makes project management and accounting easier. The procurement of materials can continuously be monitored from anywhere. Pros BuildSmart is easy to use with quality customer support. Items are easy to find. The usage of passwords and user access makes security of important document exceptional. Financial reporting is easy to use and extract. Cons The purchasing of licenses is expensive. The system is large and sometimes takes a while to load. Multiple users can work on the same item and this sometimes causes delay. Review Source Response from RIB Software June 29, 2026 Hello Lieschen, Thank you for your wonderful feedback. We're delighted to hear that BuildSmart has made project management, accounting, and procurement easier for your team, and that our customer support, security features, and reporting capabilities have met your expectations. We also appreciate your comments regarding licensing costs, system performance, and multiple users working on the same item. Feedback like yours helps us continue improving the platform and deliver an even better experience for our customers. Thank you for your continued support. NG Nolan G. ICT Admin Construction Used the software for: 2+ years ### "Average system " January 5, 2026 3.0 Very Average , there are other systems with more capabilities that are alot cheaper than Buildsmart is Pros Accessibility being web based, users can access the system from anywhere with any device , provided theres an active conncetion Cons Very old methods used in calculations and reporting is limited, very expensive for the capabilities Review Source Response from RIB Software March 22, 2026 Hello Nolan, Thank you for your feedback. We appreciate you sharing your experience. We’re glad the web-based accessibility has been valuable for your team. BuildSmart is designed specifically with contracting best practices, and it is tailored specifically for the unique challenges of the construction sector. We recently launched the RIB BuildSmart Knowledge Hub, where you can find additional information on the contract, financial and procurement dashboards and reporting. YR Yvonne R. buyer Construction Used the software for: 2+ years ### "Buildsmart the right way" April 7, 2026 5.0 BuildSmart is a construction ERP system used to manage procurement, subcontractors, project costing, accounting, and financial reporting to help track project budgets and control costs. Pros This helps reduce using multiple spreadsheets or systems.Many companies say it improves accuracy and uniformity across projects. Cons Many options, roles, and settings make it complex for new users. Full setup may be hard and requires training. Review Source Response from RIB Software June 29, 2026 Hello Yvonne, Thank you for your feedback. We’re pleased to hear your recognition of BuildSmart as a comprehensive construction ERP solution that supports procurement, subcontractor management, project costing, accounting, and financial reporting, helping teams maintain better control over budgets and costs. We also appreciate your comments regarding system complexity and onboarding. As a robust enterprise platform with extensive functionality and role-based configuration, we recognise that initial setup and training are important to help new users get the most from the system. Your feedback is valuable and will be shared with our team as we continue improving the user experience and onboarding journey. PS Prudence S. Office Supervisor Civil Engineering Used the software for: 2+ years ### "RIB Quality System" April 30, 2026 5.0 Purchasing experience and the traceable of old information from the system. Purchase Order approval system Pros It combines all organization transactions in one quality system and easily to work on RIB Buildsmart Cons Suppliers' information added on the system, particularly vat number it must give notification of expiry date. Review Source Response from RIB Software June 29, 2026 Hello Prudence, Thank you for your feedback, Prudence, and for sharing your experience with BuildSmart! We're pleased to hear that the system helps consolidate your organisation's transactions and that features like purchase order approvals and access to historical information have added value to your purchasing processes. We also appreciate your suggestion regarding supplier VAT expiry notifications. Feedback like this helps guide our ongoing product improvements, and we'll be sure to share it with our product team. Thank you for your continued support. DD Daniella D. Programmer Construction Used the software for: 2+ years ### "RIB - The Future " December 18, 2025 5.0 Great! Project, commercial, and finance teams all work from the same real-time data Budgets, commitments, actuals, and forecasts are always aligned Cost risks and overruns are visible early, not at month-end Workflows and approvals reduce manual effort and improve governance Reporting is faster, more accurate, and trusted by leadership Pros Built for large, complex construction projects especially valued by contractors handling multi-project Cons Implementation time and effort - Rolling it out across an enterprise can take significant time, planning, and change management - more so than lighter or point-solution tools. Review Source Response from RIB Software March 27, 2026 Hello Daniella, Thank you for your review and for sharing your experience with BuildSmart. We’re glad to hear real-time data, aligned budgets, and improved workflows are helping your teams work more efficiently and spot risks early. We appreciate your feedback on implementation as well. Rolling out a system across large, complex construction businesses does require planning and change management, but the goal is to build a strong foundation that supports long-term control and collaboration across projects. AP AJEETH P. PROCUREMENT OFFICER Construction Used the software for: 2+ years ### "BUILDSMART IS MY GO-TO TOOL " September 15, 2025 5.0 I ENJOY WORKING ON BUILDSMART. VERY EASY AND USER FRIENDLY. EASY REPORT RUNNING. NEW BUILDSMART A BLEESING. MORE FEATURES / MAKES LIFE EVEN MORE EASIER Pros BUILD SMART IS VERY USER FRIENDLY. ANY QUERY I HAVE, BUILDSMART IS MY GO-TO TOOL. I US EIT TO HOLD STOCK ON HAND, USE IT FOR PURCHASE ORDER FOR CONTACTS /SURVEYS ALMOST ANYTHING. REPORTS ARE EASY TO RUN AND QUICK TO DOWNLOAD. SAVES ALOT OF TIME. I LIKE ALL THE NEW SHORTCUTS . THE NEW BUILDSMART IS EVEN MORE EASIER TO USE . IT ELIMINATES ALL THE EXTRA PROCESS TO CETAIN ITEMS WHCIH I USE EXAMPLE FINDING A GRN THAT I DID NOT PRINT . IN THE PAST WE HAD TO RUN A REPORT TO GET THE GRN BUT NOW TOU CLICK ON THE PO , EXPAND AND PRINT Cons THE NEW LOOK - IT IS HARD ON THE EYES (PO LIST NEED TO BE CLEARLY SEPARATED BETWEEN THE LINES LIKE THE OLD BUILDSMART). PLEASE CREATE A MOBILE VERSION 🙏 Review Source Response from RIB Software February 9, 2026 Thank you for your detailed feedback. We’re pleased to hear that BuildSmart is easy to use and helps streamline reporting, stock management, purchasing, and everyday tasks, saving you valuable time. We also appreciate your honest feedback on the new interface and have shared your feedback with our product team. SR Shikaar R. Operations Manager Civil Engineering Used the software for: 2+ years ### "RIB Buildsmart .... God Sent !" September 29, 2025 5.0 God sent ! Makes overall experience good. Gives contractors the confidence and accuracy that we need. Pros It is an overall efficient convenience that takes alot of pressure away from this ever so demanding industry. Cons Apart from the undo button when pricing works, comparing this to the competitors, not much to be said. Switched from [Pastel](https://www.capterra.com/p/176456/Pastel/) Not getting accurate information from sites. Review Source Response from RIB Software December 16, 2025 Dear Shikaar, Thank you so much for your positive feedback. We are delighted to hear that RIB BuildSmart helps reduce pressure in such a demanding industry and supports confidence and accuracy in your work. Your comments has been noted and shared with our team for review, as we continuously strive to improve the user experience. If you have any additional concerns, please don’t hesitate to reach out to your local support team. We are always happy to assist and ensure you get the most out of RIB BuildSmart. LV Louis V. Project Manager Civil Engineering Used the software for: 1-2 years ### "RIB review" January 5, 2026 5.0 Great full suite for project management. Can be specific and hard to implement but reliability outweighs this. Pros Usable and reliable software with constant results. Consistency is experienced in every interactuon. Cons Outdated compared to newer software. Limited users allowed based on subscription. Expensive to implement full suite. Review Source Response from RIB Software March 27, 2026 Hello Louis, We appreciate your review. We are glad to learn that you like the stability and dependability of the system. We also value your input regarding implementation. Planning and change management are necessary when implementing a new system in construction companies, but the main objective is to create a solid foundation that facilitates long-term control and cooperation across projects. Once again, we appreciate your insightful comments. Richard S. Director Construction Used the software for: 2+ years ### "Not designed by accountants" July 4, 2024 1.0 Extremely painful. Would not use if I had a choice. Pros Multiple contracts - relatively easy to set up and capture when its working. Cons Stock module pedantic. Financial reports not standardized across financial periods. Review Source Response from RIB Software July 19, 2024 Dear Richard, Thank you for your feedback on BuildSmart. We understand that it might not be the perfect fit for everyone, especially those outside the construction industry. BuildSmart is specifically designed for contractors and construction companies, focusing on managing subcontractors and other industry-specific needs. While Accounting systems are good for general accounting purposes, they don't offer the specialized tools and functionalities that BuildSmart provides for the construction sector. BuildSmart is tailored to handle the complex workflows, project management, and financial tracking required in construction, which can be quite different from standard accounting practices. We appreciate your insights and are continually working to improve the usability and efficiency of our software based on user feedback. If you have any specific issues or suggestions, we’d love to hear more so we can address them effectively. Thank you again for sharing your thoughts HD Hugo D. Estimator - Contract Commercial Team Construction Used the software for: 2+ years ### "BuildSmart delivering for you." September 1, 2025 4.0 Overall experience is good and would recommend this anytime. it gives you a good level of confidence about costing and controll. Pros Package is easy to use and gives you control over orders vs allowable's. Assists with financial reporting and project management. Cons Network depending, the performance and speed sometimes do hold you back. but it is not a package constraint. Review Source Response from RIB Software September 3, 2025 Hi Hugo, Thank you for sharing your experience. We’re glad RIB BuildSmart helps you manage projects reliably and efficiently. We also appreciate your note about adjustments after sending requests. Your local support team can guide you on handling open requests for any changes needed OO Oaikanyega O. Junior Quantity Surveyor Construction Used the software for: 1-2 years ### "Good review " February 19, 2025 4.0 Good, all suppliers are well organised in this database. Pros That it has many functions in one app and it is not difficult to process payments once you get a hang of it. Cons That it's so difficult to use and the only way for a person to know how to use it is to do a paid for course. Also the information would be better in video format on youtube, rather than reading those long pdfs Review Source Response from RIB Software March 13, 2025 Hi Oaikanyega, Thank you for taking the time to share your experience with us. It's much appreciated and very important to us and your fellow Users. We're glad to hear you’re finding value in the system’s functionality and supplier organization. We also appreciate your feedback on learning materials—please do explore our BuildSmart short courses and ‘How To’ series designed to support users like you. Click here: https://www.rib-software.com/en/training/rib-buildsmart to get started. We assure you of our continued support. Have a super day. IN Ivan N. purchasing manager Civil Engineering Used the software for: 2+ years ### "Buildsmart Procurement " August 26, 2024 2.0 Buildsmart has not interacted with end users Pros the interaction with CCS and very little else Cons Buildsmart is not user friendly and is not a complete procurement system for construction. It has no hire purchase order for plant and formwork Switched from [InhouseDelivery](https://www.capterra.com/p/10013527/InhouseDelivery/) Majority of the group was on Buildsmart Review Source Response from RIB Software April 2, 2025 We appreciate your feedback on the procurement features and user experience—your insights help us improve. We'd love the opportunity to address your concerns directly. Please share your contact details or company name, and our team will reach out to assist you. NM Nontsikelelo M. Junior Quantity Surveyor Construction Used the software for: 2+ years ### "Use of RIB BuildSmart" July 31, 2024 5.0 BuiltSmart is the perfect example of the modern use of technology. Having to track all payments, cost reports, procurement items, etc, makes life so easy when having to pull a report that will provide all the necessary information Pros I enjoy the ease and access of the software without any hassles. I get to do my job quickly and efficiently with data being consistently saved. In the case of looking my device I am able to recover all the data. Cons Not being able to undo certain actions that require an administrator. Review Source Response from RIB Software August 13, 2024 Dear Nontsikelelo, Thank you for taking the time to share your experience with us. It's much appreciated and very important to us and your fellow Users. We assure you of our continued support. Have a super day. MS Mohamed S. accountant Accounting Used the software for: 2+ years ### "analysis Build smart " July 5, 2023 4.0 Absolutely wonderful experience Pros A very wonderful experience. Good management to control the budget and monitor the project account easily. It is also easy to close monthly. It is also a good tool for calculating costs and monitoring project purchases. Cons It can develop better due to the changes we are going through and we want everything in one click because this saves us a lot of time Review Source Response from RIB Software May 16, 2024 Dear Mohamed, Thank you for taking the time to share your experience with us. It's much appreciated and very important to us and your fellow Users. We assure you of our continued support. Have a super day. AE Amr E. Cost Control Engineer Construction Used the software for: 2+ years ### "Build Smart Daily experience " May 21, 2024 4.0 Overall Usage of the Build smart is Very Useful & exiting , and still a recommendable Software Pros it's Part from Daily Uses And Processes , Facilitating our Project Control Operations , Critical Dependance on this Platform Specially with the Integration with CANDY , it's the Good Place to Reach any of your Historical Data or records immediately Cons more improvement Is still Expected to the Reports section , Specially while Exporting them to Excel , you May Suffer Alot to Renovate the Report to be in Presentable Shape ! Review Source Response from RIB Software June 3, 2024 Dear Amr, Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB and your fellow Users. We assure you of our continued support. Have a super day. DK Darrel K. Quantity Surveying Construction Used the software for: I used a free trial ### "RIB BuildSmart: A Comprehensive Cost Management Tool with Potential" August 6, 2024 4.0 Overall, RIB BuildSmart appears to be a valuable asset for construction companies aiming to improve project profitability and efficiency through better cost management and data utilization. Pros Comprehensive Cost Management: RIB BuildSmart excels in providing a holistic view of project costs, from estimation and budgeting to actual expenditure tracking. This centralized approach enables better cost control and financial oversight. Cons Cost: As a feature-rich enterprise solution, RIB BuildSmart might be considered expensive for smaller construction companies. Review Source Response from RIB Software August 13, 2024 Dear Darrel, Thank you for taking the time to share your experience with us. It's much appreciated and very important to us and your fellow Users. We assure you of our continued support. Have a super day. JG Jacob G. IT Supervisor Construction Used the software for: 2+ years ### "How to improve my star rating........" October 20, 2021 3.0 Coexistence and adaptiveness to advanced & latest security features. Pros Various reports and export/import features Cons Prioritize Customer Friendliness on forms & Interfaces and Enhance with new technologies. Review Source Response from RIB Software November 3, 2021 Dear Jacob, Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB CCS and your fellow Users. We like to assure you of our continued support. Have a super day. DE Didier E. Chief System Administrator Construction Used the software for: 2+ years ### "Keep on developing the BuildSmart System" October 20, 2021 4.0 Pros Wonderful product, easy to work with and compatible with in-law regulations. Cons More integration and synchronization with CCS Candy and BuildSmart Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/)[Sage 50cloud Pastel](https://www.capterra.com/p/213902/Sage-50cloud-Pastel/) Reason for choosing RIB BuildSmart Expertise in construction environment Review Source Response from RIB Software November 2, 2021 Dear Didier, Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB CCS and your fellow Users. we assure you of our continued support. Have a super day. VR Verified Reviewer Air ticket reservation clerk Airlines/Aviation Used the software for: 6-12 months ### "Great and good experience" November 27, 2021 4.0 Great and good experience Pros Very good budget control circuit, project accounting is easily monitored, easy monthly closing Cons There are no negatives Review Source Response from RIB Software December 7, 2021 Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB CCS and your fellow Users. We assure you of our continued support. Have a super day. JV James V. Assistant Management Accountant Marketing and Advertising Used the software for: 2+ years ### "Smart accounting management made possible" October 24, 2022 5.0 Pros BuildSmart offers its features entirely in the cloud which makas it quite realiable and efficient Cons In terms of user experience, BuildSmart could be developed in a smarter way to have a better user interface. Review Source Response from RIB Software May 16, 2024 Dear James, Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB and your fellow Users. We assure you of our continued support. Have a super day. MD Molliere D. User Automotive Used the software for: 2+ years ### "Best value for money" October 23, 2020 5.0 Overall payments to creditors and receivables are done on the system with good results Pros Budget control is effective. Project accounting is easily managed. Monthly closing and updating very functional and easy manageable Cons Can be more flexible in certain areas like payables. Review Source Response from RIB Software October 27, 2020 Dear Molliere, Thank you for taking the time to share your experience with us. Its' much appreciated and very important to RIB CCS and your fellow Users. We assure you of our continued support. Have a super day. sR santash R. Senior IT Officer Construction Used the software for: 2+ years ### "Leading Accounting software" October 20, 2021 5.0 We are happy using this service and product Pros The capturing allocations and simplified reports. Cons The error reports that sometimes happen intermittently on remote staff computers. Review Source Response from RIB Software October 29, 2021 Dear Santash, Thank you for taking the time to share your experience with us. Its' much appreciated and very important to RIB CCS and your fellow Users. We assure you of our continued support. Have a super day. MCM Mohamed Cassim M. Sr.Estimator Construction Used the software for: 2+ years ### "Product overview " January 16, 2023 5.0 Pros It’s very helpful for estimation and quick output Cons Sometime it’s loading for unknown reason Review Source Response from RIB Software May 16, 2024 Dear Mohamed, Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB and your fellow Users. We assure you of our continued support. Have a super day. MM Mmathabo M. clerk Law Practice Used the software for: I used a free trial ### "Very happy with it" November 23, 2021 5.0 The business is now producing very effective reports and financials . I am very much likely to recommend Buildsmart to other companies. Pros Buildsmart HR Basic. It is user friendly, documentation can easily be stored and accessed and generating a report that is professional has never been soo professional. Cons Nothing yet. I am, still trying to explore other features. Review Source Response from RIB Software December 7, 2021 Dear Mmathabo, Thank you for taking the time to share your experience with us. It's much appreciated and very important to RIB CCS and your fellow Users. We assure you of our continued support. Have a super day. 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