# Page 2 | MaxContact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is MaxContact the right Auto Dialer solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156506/MaxContact/reviews --- MaxContact 4.7 (33) [View alternatives](https://www.capterra.com/p/156506/MaxContact/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of MaxContact ## Showing most helpful reviews Showing 26-33 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KR Kelly R. Assistant Team Manager Government Relations Used the software for: Less than 6 months ### "Maxcontact review " March 8, 2024 4.0 Happy with service and support so far and look forward to see how we can develop this further. Pros We have only gone live with Maxcontact during the last couple of months, the support we received from Maxcontact staff from the very outset with demo, development and go live was very professional and supportive. Since go live this has continued with the support team when issues have occurred to ensure that our service continues to run effectively. Cons We have been satisfied with everything so far Review Source Response from MaxContact March 14, 2024 Thank you for your positive review! We are thrilled to hear that your onboarding experience was successful. We take pride in going above and beyond for our clients, and we are happy to know that you are receiving that level of service. KB Kate B. Head of IT Warehousing Used the software for: 1-2 years ### "Max Contact Review" April 26, 2024 5.0 Pros Max Contact is intuitive which makes it easy to use. The support is great and the continued development means that there are always new features available to take advantage of the newest technological advancements Cons There is no ability to send a CSAT from a result code without the agent knowing Review Source Response from MaxContact May 1, 2024 Thank you for your positive feedback. We constantly strive to improve our platform and are happy to hear that it benefits our clients. MJ Mike J. IT & Systems Utilities Used the software for: 6-12 months ### "Great software, has increased our contact centre's productivity" January 29, 2021 5.0 Pros The implementation of MaxContact was an absolute breeze. Within weeks we were setup and ready to go. Training our team members was also very straight forward as we had the flexibility to make our script look exactly like our previous systems. Cons I would like to see more reporting which links campaign information with agent performance. Review Source Response from MaxContact February 2, 2021 Thank you for your feedback Mike. Fantastic news that you found implementation so easy. We'll get some more information regarding reporting through to you. Thank you for being a customer. Sam G. Director Automotive Used the software for: 6-12 months ### "Kandoo Car Credit" March 13, 2024 4.0 Pros Easy to use, whole host of reporting to improve productivity Cons Nothing really, the setup could be easier but the team is on hand to help Review Source Response from MaxContact March 14, 2024 Thank you for your review and for ranking our support so highly. We will pass on the feedback to the team. JD Jamie D. BRAND AMBASSADOR Computer Software Used the software for: 1-2 years ### "Great platform with even better support and service" February 19, 2021 5.0 After searching the market and hearing some eye watering prices we had what was our last demo with \[SENSITIVE CONTENT HIDDEN\], not only was his demo informative and interesting, but the product feels modern and intuitive. \[SENSITIVE CONTENT HIDDEN\] worked around our schedule and I cannot fault Maxcontact at all. Pros We were setup in a very short period and offered all the help we could need from \[SENSITIVE CONTENT HIDDEN\] and the team, it was remarkably easy to get started and for our agents to use, plus MUCH cheaper than competitors who were demanding thousands in "set up " costs. Cons Nothing negative, some feature requests for future improvements but 0 negative. Reason for choosing MaxContact Functionality and price Review Source Response from MaxContact February 22, 2021 Thank you for your feedback Jamie, we really appreciate it. GM Gareth M. Collections Manager Financial Services Used the software for: 1-2 years ### "Good system by a good team" January 29, 2021 5.0 Very good. Very rarely any issues and when if there ever has been they're good with their support and resolutions. Pros It performs well. Is flexible. Support is readily available whenever needed. Cons Nothing really to dislike but if I was being really picky. Wallboard design and widgets could be a bit more intuitive. Reason for choosing MaxContact It performed better and met our needs the most during our assessments and was well priced. Review Source Response from MaxContact February 1, 2021 Thank you Gareth for your feedback, we really appreciate it. JB Joe B. Dialler Manager Financial Services Used the software for: 6-12 months ### "MaxContact Review" January 29, 2021 5.0 Overall experience with MaxContact is so far so good. No complaints. Pros \- The user interface is very detailed but very simple to use - Very easy to run and manage - The support are team quick to respond and knowledgeable - Quick responses from account managers as well as the support team Cons No real concerns at the moment. New features are always being added to the system. Review Source Response from MaxContact February 8, 2021 Thank you for your feedback Joe, we really appreciate it. Thanks for being a MaxContact customer. CW Callum W. Head of Marketing Insurance Used the software for: Less than 6 months ### "Not 100% What We Wanted" November 5, 2020 3.0 Pros Great features, very complex features too. Cons It looked like a great piece of software but it was difficult to set up and manage. 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