PropertyMe

PropertyMe


4.5 / 5
14 reviews

Who Uses This Software?

Successful real estate and property management agencies who want to be at the cutting edge of technology.


Average Ratings

14 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $100.00/month
  • Pricing Details
    From $100+GST per month for 100 properties
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • PropertyMe
  • www.propertyme.com.au
  • Founded 2013
  • Australia

About PropertyMe

PropertyMe is the most advanced cloud property management and sales trust solution in Australia. With an easy-to-use interface, comprehensive property accounting features, built-in inspections, streamlined maintenance, mobile app and client access, you'll have everything you need to manage your properties.


PropertyMe Features

  • Billing & Invoicing
  • Commercial Properties
  • Contact Management
  • Credit Check
  • Expense Management
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Management
  • Maintenance Management
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Rent Tracking
  • Residential Properties
  • Tax Management
  • Tenant Database
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

PropertyMe Reviews Recently Reviewed!


Good value and Easy to Use

Apr 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using it for over 2 years to run a private portfolio of 50 properties. I have found it simple to setup and use. The automated communications which is integrated with billing and rent collection is great. The bank download works well and I very rarely have to manually intervene to get a reconciliation with the bank. This is a true cloud solution so it works well from anywhere. They have fully leveraged Amazon security features so you know your data is safer than on site.

Cons: Its an evolving product which is rapidly and painlessly adding features. It now competes head to head with other market leaders which are much more expensive. I see no real downside into the future.

I would however like to be able to talk to someone (even if I have to pay for it) from time to time but that does not seem to be possible! They only do emails

Overall: Great experience. The support team get back quickly to my emails (they do not answer support phone calls).

I think it represents great value for money and works well for highly distributed organisations.

Capterra loader

Property Management anywhere

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The fact that it is cloud based, end of month takes very little time (no backups), easy communication with landlords and tenants, great time management.

Cons: I haven't come across anything I don't like, I have used other property management systems throughout my 15 plus years in the industry and it is so user friendly.

Overall: I am a small agency, it is only myself and I find PropertyMe very efficient, I love the Dashboard which shows you every aspect of Property Management and the jobs that need doing. PropertyMe has now introduced a Tenants Portal which I am now educating my tenants to use and they are enjoying this system. I know as I grow as an agency and need to employ staff, PropertyMe will be the most effective management system to use.

New User

Apr 17, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We love how easy it is to navigate our way around and also the help button gives a very quick answer to most of our questions. We also enjoy the portability of the program, making it easy to access anywhere and to have all the information just a click away if needing to be accessed while out of the office.

Cons: We do not like the 'clunky' way in which the direct debit system works, as if there is a dishonor presented on the bank statement after you have closed a month, the system treats the direct debit as honored once you receipt the batch. Thus we found even when re opening the month again, the system said that there were insufficient funds to reverse the receipt. This resulted in us having to create an adjustment with in the current month. Then the tenant paid cash to correct the dishonor. We would LOVE it if PM allowed a date clearance for direct debits. Also we find all the actions on the right hand side of a tenancy to be confusing. If a new tenant is going in, then the current tenant and in going tenant show up within the same actions.

Overall: During the migration, we had their rep guiding and supporting us through. He was brilliant! He was patient with our questions and answered all of them. We were very happy to deal with the rep, and he always called right on the dot of when he had arranged the follow up call. He is a great asset to PM.

Great Cloud System

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using PropertyMe for about 3 years and love it. Over the years the features and support have improved. It is great software to effectively manage a portfolio and the clients also love having access to their information.

Cons: Sometimes the system and app crashes , particularly during inspection reports

Overall: Very pleased

We started off slow but we are getting better

May 15, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is definitely well designed on the tasks and job side. The dashboard is very helpful. Love the inspections component. Overall has lots of positives

Cons: The accounting/bookkeeping side was difficult at first, mostly because the descriptions used were different from our old system and initially not always easy to find the right pathway. Once you work it all out, though it does become easier and more user friendly

Overall: Once everything is set-up correctly and we have had more practice it will certainly add some efficiency to our operations, so we are not unhappy we our decision to move over to this program 3 months ago

Quick & Kind after services

May 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: When I have a problem while I using this program, I can just send email and always pMe staffs replied OR called me promptly. And pMe staffs dialogue is perfect warm and kind. While I am talking on the phone with them they make me very easy and comfortable. Especially pMe ZOOMING screen share is fantastic for users.

Cons: I don't feel any cons for this software except one thing

When user starts this program, please do user's office training system however users pay for it

Overall: looks professional services to our company clients

Their product is not ready yet

Aug 17, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: I do not endorse PropertyMe, but this form forces me to write some pros about the product - It's cloud based which is very handy. The features that are available are well designed and easy to use.

Cons: The issues and missing features are abundant. It is very frustrating when the

Overall: Be careful if using the 'PropertyMe Users' Facebook group to get an opinion on their product. The group deletes negative comments from their page, so it is hard to get an unbiased opinion. PME is missing a lot of features and the team does not respond or act on basic bug fixes. Their product is not refined enough yet and it is very frustrating to say the least. Do not recommend.

Love Propertyme

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Was easy to transfer over from Console. Support is great. Easy to use and navigate through everything. Recommend it to other friends in Real Estate.

Cons: Cant put a note on owner statements when you email them out.

Overall: Much cheaper than Console. All information was transferred over. They email to check if you need help and to see how your going. Support is lovely.

New user to Property Me

Sep 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use and the information is clearly displayed

Cons: Not very user friendly for Commercial Properties

Overall: I have been pretty pleased with the overall implication of Property Me, the staff has been very helpful in making sure the set up was done correctly and have been very helpful.

great

Sep 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: how much quicker everything is and once you can get onto support they are very helpful

Cons: Still some functions missing and takes awhile to get support.

Overall: So far a great experience with only some minor issues.

New User

May 14, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Communication linked to processes, eg automatically generates emails after receipting invoices

Cons: Learning anything new is always comes with it's challenges.

Property Owner's Point of View

Apr 28, 2019
1/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: None, we have no choice as to what our property manager uses, however I will ask the next time we look for a property manager as this isn't acceptable

Cons: The statements issued by the software don't include any date of when transactions have occurred which means that as the property owner we have no real clear picture as to 'when' any transaction occurred.

It is quite clear that the developers of this software didn't look at the 'end user' of the outputs of their product when putting it together and that they think that their 'customer' is the property manager!

Overall: None!

Assistance

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The fact that CSR was always just a phone call away, made the process of transitioning to Property Me an absolute breeze.

Thanks CSR.

Cons: Cloud based software makes our life so much easier.

Love Property Me!

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Property Me is so easy to navigate and search for the information you need to find.

Cons: Reporting seems to be lacking, it would be great to see more management reporting available in future.