# PropertyMe Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is PropertyMe the right Property Management solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156513/PropertyMe/reviews

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PropertyMe

4.6 (45)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of PropertyMe

Ease of use

4.5

Customer Service

4.4

## Pros and Cons in Reviews

Barry-john W

MDReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months.

“Easy to use and understand, i found several resources online to help me understand it“

November 22, 2021

KM

Kath M

AccountsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“My most favourite thing about Property Me is the setup of the folios and the ease of use. If money needs to be transferred from one folio to another it's simple.“

January 13, 2021

CM

Catherine M

Property ManagerReal Estate, 11 - 50 employeesUsed the software for: 1-2 years.

“I really enjoy using Propertyme, the software is incredible, is very easy to use and makes my life as a property manager that little bit easier.“

October 27, 2020

KM

Kath M

AccountsReal Estate, 2 - 10 employeesUsed the software for: More than 2 years.

“Support team are amazing and fast to respond if you have any queries.“

January 13, 2021

## Showing most helpful reviews

Showing 1-25 of 45 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

liz M.  
Principal  
Real Estate  
Used the software for: 2+ years

### "Property Management anywhere"

September 11, 2018

5.0

I am a small agency, it is only myself and I find PropertyMe very efficient, I love the Dashboard which shows you every aspect of Property Management and the jobs that need doing. PropertyMe has now introduced a Tenants Portal which I am now educating my tenants to use and they are enjoying this system. I know as I grow as an agency and need to employ staff, PropertyMe will be the most effective management system to use.

Pros

The fact that it is cloud based, end of month takes very little time (no backups), easy communication with landlords and tenants, great time management.

Cons

I haven't come across anything I don't like, I have used other property management systems throughout my 15 plus years in the industry and it is so user friendly.

Review Source

MY

Megan Y.  
ONSITE MANAGER  
Real Estate  
Used the software for: 2+ years

### "Great Product now too expensive for small operators"

March 29, 2023

5.0

A wonderful product from Day 1 the support and product was always one step in front of competition - it is a pity they have now made program $35 per month more expensive than an equivalent product. If I had 50 properties I could cope with that increase as I am familiar with it and enjoy

Pros

Everything works well easy to use and great customer support

Cons

I had to change after 7 years of use as the cost increased 300% and no longer viable for small onsite manager- disappointed I could not negotiate a tiered increase- it is disappointing they do not support small operators and offer a cheaper option for Under 20 properties. rather than under 100!

Alternatives considered

[HiRUM Software Solutions](https://www.capterra.com/p/102629/HiRUM-PMS/)

Reason for choosing PropertyMe

In the Cloud - great price for foundation users- all features including inspection reports Owner and Tenant portals

Review Source

AD

Aimee D.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Not the Best"

October 9, 2021

3.0

Although PMe is one of the leading softwares for property management in Australia, the lack of key feature development and usability shows the overall challenges for the industry as a whole. There are other programs that do a much better job, just not in Australia

Pros

PropertyMe accommodates a management company with thousands of rentals, while other similar programs cap out in the hundreds. PMe has the groundwork for all the necessary features, but lacks in execution.

Cons

PMe lacks usability and functionality in an ever changing industry. This is particularly difficult with training new staff as property management has seen a lot of change over in the past year. The program is customisable but to get it functioning on a high level, one would need to hire full time staff solely dedicated to implementation. There are extensive training videos but beyond those, there is no customer support for advanced queries.

Review Source

LS

Louise S.  
PM Operations Manager  
Real Estate  
Used the software for: 2+ years

### "Game Changer"

December 10, 2020

5.0

This programme is a gamechanger - it allows you to get more done in less time. With such up to date software - Property Managers have more time to do their job, allows them to communicate better with clients and keep everyone informed along the way seamlessly. An overall better experience for all invested parties.

Pros

Cloud Based Can be used anywhere in the world Information is available on hand held devices No need for add on programs Easy to navigate

Cons

There are still some items to be improved - such as manually print bills when you print statements Need to see the property rental amount on the dashboard Amend side notes But these are all items Be good it if could handle Holiday Rentals

Reason for choosing PropertyMe

Better presentation at the time Didn't need add in software at additional costs Could handle the basic commercial components of our commercial side of the business

Switched from

[Console Cloud](https://www.capterra.com/p/118570/Console-Cloud/)

At the time Console could not offer a cloud base system at the time - I'm glad as I am an avid fan of PropertyMe

Review Source

CM

Catherine M.  
Property Manager  
Real Estate  
Used the software for: 1-2 years

### "PropertyMe "

October 27, 2020

5.0

I really enjoy using Propertyme, the software is incredible, is very easy to use and makes my life as a property manager that little bit easier.

Pros

The propertyme online software is easy to use and helps me with my daily functions as a property manager. The phone app is fantastic, I can complete my routine inspections, ingoing and outgoing reports with ease. On the app I can also gather all my tenant and landlord information at the click of a button which is fantastic, I have all the details with me, no matter where I go.

Cons

The software some times glitches, especially the phone app - just have to reset the app a few times.

Review Source

LA

Lisa A.  
Principal  
Real Estate  
Used the software for: Less than 6 months

### "Excellent Customer Service, Helpful Knowledge Base & Training "

August 13, 2019

5.0

It has been a wonderful experience the team is extremely helpful throughout the setup process.

Pros

Easy to use cloud base system with excellent customer service, and the assistance of a helpful knowledge base & training videos.

Cons

Adjusting to the paid to dates/rent credits dates as they were just different to previous software used. The Reports - Arrears reports or example unable to display just individual PM stats.

Reason for choosing PropertyMe

It was a more advanced software system with good features they didn't all have.

Switched from

[Console Cloud](https://www.capterra.com/p/118570/Console-Cloud/)

We needed a Cloud base software that was advanced and catered to our size.

Review Source

IB

Ian B.  
Director  
Real Estate  
Used the software for: 2+ years

### "Good value and Easy to Use "

April 23, 2019

5.0

Great experience. The support team get back quickly to my emails (they do not answer support phone calls). I think it represents great value for money and works well for highly distributed organisations.

Pros

I have been using it for over 2 years to run a private portfolio of 50 properties. I have found it simple to setup and use. The automated communications which is integrated with billing and rent collection is great. The bank download works well and I very rarely have to manually intervene to get a reconciliation with the bank. This is a true cloud solution so it works well from anywhere. They have fully leveraged Amazon security features so you know your data is safer than on site.

Cons

Its an evolving product which is rapidly and painlessly adding features. It now competes head to head with other market leaders which are much more expensive. I see no real downside into the future. I would however like to be able to talk to someone (even if I have to pay for it) from time to time but that does not seem to be possible! They only do emails

Review Source

VR

Verified Reviewer  
MD  
Real Estate  
Used the software for: Less than 6 months

### "PropertyMe"

November 22, 2021

4.0

Its been good and id recommend to others

Pros

Easy to use and understand, i found several resources online to help me understand it

Cons

There are a few things that didn't quite flow, but it works well and achieves its purpose.

Review Source

Ian W.  
Realtor  
Real Estate  
Used the software for: 6-12 months

### "Use daily"

October 6, 2020

5.0

Been using for a while now and it's been very smooth.

Pros

Myself and tenants use daily and it works. No issues and customer service is very helpful when needed.

Cons

The cost is average for comparable products so this isn't a deal. But, it does everything you need and more.

Review Source

Lucy L.  
Property manager  
Real Estate  
Used the software for: 6-12 months

### "easy using software to "

December 9, 2020

5.0

Pros

Help me from the busy work, everything is efficient now.

Cons

Too many function for me. Hard for me to find an instruction.

Review Source

TD

TRACEY D.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "My Pme Review"

October 27, 2020

5.0

Fun and with a supportive team that is always there to help, you can't go wrong.

Pros

Th epart I like most, is that it is so user friendly, you can't make a mistake. But if you do, it's so easy to go back and try again. Knowledge base is also a very helpful tool to have at your disposal.

Cons

Not enough areas for water usage and new and previous reads, where our previous software was all ove this one.

Reason for choosing PropertyMe

Great customer support

Review Source

ME

Mark E.  
None of your Business  
Banking  
Used the software for: 6-12 months

### "Property Owner's Point of View"

April 28, 2019

1.0

None!

Pros

None, we have no choice as to what our property manager uses, however I will ask the next time we look for a property manager as this isn't acceptable

Cons

The statements issued by the software don't include any date of when transactions have occurred which means that as the property owner we have no real clear picture as to 'when' any transaction occurred. It is quite clear that the developers of this software didn't look at the 'end user' of the outputs of their product when putting it together and that they think that their 'customer' is the property manager!

Review Source

MT

Michael T.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "New user"

October 27, 2020

5.0

Excellent product and worth the hassle to set it up.

Pros

It is very well laid out and user friendly, intuitive movement around the site

Cons

Migration and set up were very difficult from REST, there is a lot of leg work and all of the training is around set up not ongoing use.

Reason for choosing PropertyMe

Better interface overall and other user reviews mostly preferred it.

Review Source

JM

Jonathan M.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "New User"

May 14, 2019

5.0

Pros

Communication linked to processes, eg automatically generates emails after receipting invoices

Cons

Learning anything new is always comes with it's challenges.

Review Source

JM

James M.  
office manager  
Real Estate  
Used the software for: Less than 6 months

### "great"

September 17, 2018

4.0

So far a great experience with only some minor issues.

Pros

how much quicker everything is and once you can get onto support they are very helpful

Cons

Still some functions missing and takes awhile to get support.

Review Source

KM

Kath M.  
Accounts  
Real Estate  
Used the software for: 2+ years

### "Folios"

January 13, 2021

4.0

Great experience. Really glad we switched.

Pros

I was previously a user of Property Tree. My most favourite thing about Property Me is the setup of the folios and the ease of use. If money needs to be transferred from one folio to another it's simple. Rent changes, rent date adjustments - all done with simple steps. Like all software it's strange when you take on a different product but the transition to PropertyMe was great, no issues. Support team are amazing and fast to respond if you have any queries.

Cons

Some of our owners and tenants have trouble logging in. I find this area a little confusing.

Review Source

TB

Tracy B.  
Principal Owner  
Real Estate  
Used the software for: 1-2 years

### "Features"

October 29, 2020

4.0

It has been a challenge to teach an old dog new tricks, but the platform is there and I am sure you will all continue to evolve the program to meet all the needs of an agency.... You have all been very good with the queries that I have had - multiple of them... Service is quick to get back to me..

Pros

that is was online and we are able to access it online.... This is what original bought me to the program

Cons

That I am not able to use all its features in the App and that there are certain tasks that I miss from the old program

Reason for choosing PropertyMe

there was three of us doing the switch and I was the last, if the other people did not like then we would have stayed with console... So basically it was recommended by another agency...

Review Source

MJ

Michael J.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "New User"

April 18, 2019

5.0

During the migration, we had their rep guiding and supporting us through. He was brilliant! He was patient with our questions and answered all of them. We were very happy to deal with the rep, and he always called right on the dot of when he had arranged the follow up call. He is a great asset to PM.

Pros

We love how easy it is to navigate our way around and also the help button gives a very quick answer to most of our questions. We also enjoy the portability of the program, making it easy to access anywhere and to have all the information just a click away if needing to be accessed while out of the office.

Cons

We do not like the 'clunky' way in which the direct debit system works, as if there is a dishonor presented on the bank statement after you have closed a month, the system treats the direct debit as honored once you receipt the batch. Thus we found even when re opening the month again, the system said that there were insufficient funds to reverse the receipt. This resulted in us having to create an adjustment with in the current month. Then the tenant paid cash to correct the dishonor. We would LOVE it if PM allowed a date clearance for direct debits. Also we find all the actions on the right hand side of a tenancy to be confusing. If a new tenant is going in, then the current tenant and in going tenant show up within the same actions.

Review Source

MT

Marcus T.  
OIEC  
Real Estate  
Used the software for: 2+ years

### "Efficient and Easy Access"

December 10, 2020

5.0

Pros

Being cloud based, it makes access to the database so much easier and faster. Especially now with COVID and most staff working from home, we can zoom meetings with the right information and up to date data on our hands.

Cons

Not much. I don't use all the features of this software.

Review Source

aC

allison C.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Awesome"

August 14, 2019

5.0

Pros

Just a quick email to say that I've been with you for 4 years now and not once in that time has your service changed. I always get the answers I need and the help I require promptly. You always help sort out my issues without making me spend hours figuring it out myself. I love your software and the constant improvements. Thanks for being so great!

Cons

it's all good -there is nothing I don't like about the product

Review Source

AM

Alisha M.  
Head of Property Management Department  
Real Estate  
Used the software for: 6-12 months

### "Love this software"

November 10, 2020

5.0

I love tasks, reminders, alerts, etc... Everything can be done online for the team to work together and document everything.

Pros

Property Me is very easy to use. I was self taught with the program and the training schedules and online support has been amazing. I joined the Facebook groups early on and everyone on there is also so helpful. I love the ease of paying bills and end of month (EOM is sooooo easy compared to other programs I have used)

Cons

When charging tenant's for water, it doesn't show the tenant deposit amounts straight away

Review Source

SC

Sonia C.  
Property manager  
Real Estate  
Used the software for: 2+ years

### "Amazing support from ream"

January 13, 2021

5.0

Expeditionary experience, I got best one

Pros

Very easy to use , even if after that if I got struck in something ,these guys are always there to help you out . I can't think to anywhere else for my property management software .

Cons

Really there is nothing which I don't like . They do add new features on ongoing basis which makes it more enjoyable and easy to use as.we go.

Review Source

BL

Beatriz L.  
Customer Care Property Manager  
Real Estate  
Used the software for: 2+ years

### "User friendly"

January 13, 2021

4.0

It's a great software system for Real Estate companies. Very easy to use

Pros

It's very easy to navigate through Property. I especially like the tagging feature so me and my colleagues don't miss a thing.

Cons

It's a bit troublesome whenever they do updates. They announce a specific time for it but hours before the maintainance/update the app is already crashing.

Review Source

BM

Bob M.  
Principal  
Real Estate  
Used the software for: 6-12 months

### "Their product is not ready yet"

August 17, 2018

3.0

Be careful if using the 'PropertyMe Users' Facebook group to get an opinion on their product. The group deletes negative comments from their page, so it is hard to get an unbiased opinion. PME is missing a lot of features and the team does not respond or act on basic bug fixes. Their product is not refined enough yet and it is very frustrating to say the least. Do not recommend.

Pros

I do not endorse PropertyMe, but this form forces me to write some pros about the product - It's cloud based which is very handy. The features that are available are well designed and easy to use.

Cons

The issues and missing features are abundant. It is very frustrating when the

Review Source

LC

Lynda C.  
property manager  
Real Estate  
Used the software for: 1-2 years

### "I do like it"

January 13, 2021

4.0

i have been impressed and the help when required is good, still a few glitches to fix

Pros

It is very easy to use, easy to learn and with common sense anyone can master it

Cons

the photos not uploading on entry/exits properly No reminders for the jobs in the system to follow it up Should be able to use when to data available and complete when available

Review Source

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