Who Uses This Software?

Plumbers, Electricians, HVAC


Average Ratings

10 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.00/month
  • Pricing Details
    Multiple packages available!
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SkyBoss
  • www.skyboss.com
  • Founded 2012
  • United States

About SkyBoss

SkyBoss is a cloud-based, mobile software system that provides service businesses in depth real time field management, call tracking, technician tracking, paperless invoicing, payment processing, price book, and reporting on critical business metrics. SkyBoss is designed to streamline your business give you the tools needed to take your business to new levels of performance and revenue. SkyBoss also syncs with QuickBooks!


SkyBoss Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management

SkyBoss Reviews Recently Reviewed!

I feel like I got taken by a con artist

Sep 02, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: They had a good idea and if software gets completed and price becomes transparent and competitive with service titan, it would probably be a great product.

Cons: Price changed unexpectedly to a lot higher amount than advertised after you invest a lot of time and money. Software is only partially finished being developed.

Overall: I learned to go with a reputable company

SKYBOSS RULES!!!

Jun 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I was concerned that transitioning from our old school system to paperless would be a headache, but The support staff helped me every step of the way. My questions are always answered in a timely manner wether by text or phone. So happy to be on board...and my servicemen love it! Best decision ever!!

We Love Skyboss!!

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Comments: The best part about skyboss is the customer service! They are really on it! One of the customer's representative has been amazing to work with and we are so happy that we have skyboss!

Vendor Response

by SkyBoss on March 28, 2017

Thank you for the review!

Winner Lane

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really there isn't one thing i like most impressed by all of it

Cons: Would like to have instant updated info on my tech locations without refreshing, when I'm searching for a job and use the go back button it takes me to current day when I'm already searching days,weeks,months ago , that is a bit unnerving .. lol

Overall: If You ain't first your last! I've tried other programs and I'm so thankful that SKYBOSS has answered my desires to facilitate my companies needs. Representatives top the star rating with their communication and commitment in showing you until you get it the works of this program probably more then they should ... Thanks guys for you hard work I hope it all pays off in the end you deserve it... !

Recommendations to other buyers: I have many ideas... one is the button below ask what industry.. yea there's no "plumbing option" to chose, I wonder how many plumbers are wondering where that is?

Vendor Response

by SkyBoss on March 28, 2017

Thanks Rush Plumbing!

Okay overall

Mar 08, 2017
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Comments: Get what you pay for. Not a full system to run your business. Ease of use is good for scheduling. Lots of error codes in the daily use

Pros: Price and ease of use with no contract is what sold me. Customer service is great during Pacific time business hours

Cons: Difficult to send an estimate and then delete non purchased items for invoicing. To put job notes of work done, they need to be entered into the recomendations box.

Amazing program

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: What could I say, AMAZING!!!
Skyboss, has been very easy and very detailed and because of that Im able to enter calls and dispatch a lot faster which makes my job way easier...
TWO THUMBS UP!!!

SKYBOSS IS AWESOME!!

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love Love Love this system! Makes my job of scheduling appts so fast and easy. Definitely recommend to every CSR out there!

So many features I haven't even navigated the complete program!

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm sure Brian at skyboss is going crazy with all my phone calls, this program is really unlike any program I ever used, I signed up with skyboss because I had to travel to take care of a family member across the country and needed to keep track of all my techs and supervisors i.e. Payroll check lists, vehicle maintenance and tons of other stuff, I am completely computer illiterate and did all my work on paper, Brian had me trained on the features I needed in 1 day! Amazing customer service he was able to set me up on skype and walked me through everything until I was comfortable, now I have it down I realize how easy it is to use. I would 100% recommend Skyboss to anyone, especially to those who are nervous to go paperless, as the customer service reps go above and beyond to ensure you understand everything in detail. They also have videos they email me so I can refresh my memory on my own time. It's nice being able to call and get a live person!

The best dispatching software on the planet.

Jun 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have used my fair share of software and Skyboss is by fas the best I've seen. Its supper easy to use and does more then I expected.

Great Software wish I would of found this software years ago.

May 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Honestly nothing bad to say about sky boss. It takes alot of stress away from me that I use to have.
Love the scheduling ,easy to use and I hate computer stuff.Customer service is fast and always there and they are always looking to getting better with there updates . Great job SKY BOSS

Vendor Response

by SkyBoss on May 26, 2016

Thank you for the great review!