# RezExpert Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RezExpert Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/156539/RezExpert --- # RezExpert Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RezExpert ## What is RezExpert? With over 30 years of specialized experience in the Campground, RV, and Holiday Park sectors, RezExpert is dedicated to helping you achieve your business objectives. Our advanced online booking and reservation management systems are designed to optimize your operations, saving you valuable time while boosting your revenue. We offer tailored solutions that cater to businesses of all sizes within the hospitality and accommodation industries. At RezExpert, we are committed to understanding your unique needs and delivering exceptional service to ensure your business performs at its highest potential. ## What is RezExpert used for? [Reservations](https://www.capterra.com/reservations-software/)[Campground Management](https://www.capterra.com/campground-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Overall rating Based on 40 user reviews Reviews sentiment Positive 98% Neutral 3% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RezExpert?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.digitalrez.com&name=RezExpert) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RezExpert 4.8 (40) VS. [4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (40) Ease Of Use 4.6 (5,742) Value For Money 4.6 (37) Value For Money 4.6 (3,526) Customer Service 4.9 (40) Customer Service 4.7 (3,257) ## RezExpert alternatives [4.5 (1,282)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month [4.8 (1,126)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month [4.8 (428)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month [4.3 (337)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/156539/RezExpert/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.5 (28) 28.57% of 28 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 4.7 (26) 26.92% of 26 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Rate Management 4.8 (22) 31.82% of 22 reviewers that rated this feature as important or highly important Track/optimize rates in relation to usage Reservations Management 4.8 (18) 16.67% of 18 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Customer Support 5.0 (16) 37.50% of 16 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Front Desk Management 4.8 (9) 33.33% of 9 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests RezExpert 132 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Indication whether a resource is available or protected from allocation Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking The allocation and provision of beds Create, manage, and send invoices or bills to customers Setting up the amount/charge for per hour of work by a company or professional Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Accounting functionality within the system, not requiring integration with third-party tools Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Update and maintain information on inventory and rates to manage guest reservations in real time Manage various distribution channels, build relations with channel partners, and track their performance Track the status of assets and whether they're checked in or out Manage contact details and communication with clients Manage and track all internal and external communication conducted via calls, email, text, or chat Manage, organize, and store contact information Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track employee schedules, availability, and performance across projects and tasks Track the location of specific equipment at all times A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Long term accommodation for guests Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Designed for dorm/hostel managers Designed for vacation rentals Check guests in and out, issue key cards, schedule wake up calls, or other requests Global distribution system used by online travel agencies to track availability and manage reservations Visualize locations on a map The ability to reserve times in groups. Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment Communicate with guests directly within the system Capture guest experience at a granular level and utilize data to deliver tailored services Information, data and reports that are being tracked over time Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Automate workflows and trigger campaigns based on customer actions Database of members to track personal information of individuals and families Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Bookings that last more than one day Manage and support multiple locations More than one location Book meetings and appointments through a website or digital platform Make and manage reservations online Sell multiple products or services together, as a set Accept, record, and reconcile financial transactions Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries Accept and process customer payments for products or services using hardware and software Track factors that affect pricing and adjust prices accordingly to increase sales Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Design, communicate, and distribute incentives to perform a specific action Add, view, and edit details of all properties managed by an agency that are available for sale or rent Generate quotes or estimates for customers Track/optimize rates in relation to usage Ratings/Reviews Receive data and information in real time Receive system updates as soon as any changes are made Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collect payments from tenants via online or offline mode, create recurring schedules and send reminders Streamline, automate and manage the rental of properties, facilities, assets, or equipment Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor and manage customers' perceptions about a business, product, or service Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Process of planning, scheduling and executing the optimal and effective use of human capital across projects Monitor sales and make necessary adjustment in order to increase demand and revenue Track and monitor reviews of products or services A calendar that shows when rooms are occupied and available Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Search and filter data across systems to locate required information by entering keywords or certain criteria Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information One location Manage site maps showing plots, availability, utilities etc. Create and manage reservations for individual camping sites/plots Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Manage operations/processes associated with spas and other hotel activities Manage all supplier data and operations Create, manage and track all task activities and progression Create, save, and re-purpose templates for emails, forms, etc. Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Record, update and manage waiting lists Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.7 (40) 4.7 Based on 40 reviews ## Pricing Value for money 4.6 (37) ### Starting price Contact vendor for pricing Free trial available Value for money 4.6 (37) 4.6 Based on 37 reviews ## Integrations [ SiteMinder](https://www.capterra.com/p/123133/SiteMinder/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (40) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (40) 4.9 Based on 40 reviews ## User reviews Overall rating 4.8 Based on 40 reviews Filter by rating 5(34) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DH Derrick H. Reservation Manager Hospitality ### "Best Software out there " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2024 Fast efficient affordable software has really helped grow our business salespeople fantastic support has never been easier It became a no brainer the switching to RezExpert has been the right choice for us Pros The pricing tech support is outstanding there is so many features that has improved our operation Cons Only con I could think of is there is no cons Switched from [RMS](https://www.capterra.com/p/208354/RMS-Cloud/) Pricing and customer service tech Support Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 29, 2025 Thank you for your review SG Stanley G. Museum Conservator Museums and Institutions ### "A strong and well-centered tool for reservations. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 7, 2023 We have been using RezExpert to simplify reservations to our facility and this has helped us attract more tourists even from abroad to come visit our museum facility. It makes it easy for visitors to book a visit to the facility and for us we get to understand how the visitors are saying from the surveys. Pros RezExpert gives us a more simple and effective way of offering reservation services to our visitors. It has helped us introduce online book services which see our visitors prebook a visit prior to visiting our conservatory. It has a messaging function that helps us communicate effectively with those aspiring to visit us. We get alot of useful insights by analyzing the reports we get from RezExpert which includes survey feedbacks from those who have had a visit to our museum. Cons RezExpert has been at very flawless behavior and we are very pleased that we have never had even a single issue with this product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 13, 2023 Thank you Stanley for your honest review e greatly appreciate it PB Paul B. Owner Leisure, Travel & Tourism ### "Bookings made easier. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2023 RezExpert has helped our business by making it easier to take payment, halved our admin time and developed a database of our repeat customers. Pros As a Tour Operator, RezExpert has provided a user friendly experience for our customers and halved our admin time. Cons Like most booking systems password requirements for customers to sign up can be quite complicated but we understand there’s no way around it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 7, 2023 Good day Paul thank you very much for your feedback We can assist with password requirements through tips and tricks we ensure that your data is fully protected at all times and has the extra layers of protection our clients have been requesting JP Jocelyn P. Resort Manager Hospitality ### "Outstanding Tech Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2023 When there is something that needs attention or that I need updated for my business needs, tech support has always been outstanding! They respond in a timely manner and are always a pleasure to speak with. \[sensitive content hidden\] , you guys have helped me through many years and many changes as our business has evolved. I commend you on always being an extraordinary tech support team! Your professionalism and efficiency does not go unnoticed, you have made an exceptional impact to this company and I thank you for your continued support! Pros The software is by far the easiest system I've ever used. The ease of placement or movement of one reservation to another date or unit is what I like most. The options given to print the many forms of reports needed is also great., Cons The only feature I would recommend updating would be the guest "warning", blacklist feature. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 15, 2023 Thank you very much Jocelyn for your glowing review it is clients like you who help us strive to be the best in the industry MJ Matthew J. Luxury Travel Advisor Hospitality ### "Officially secure payments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 22, 2023 In a nutshell, it is the most preferred reservations platform. Pros I find RezExpert to be a reputable reservation platform that uses secure payment methods, helping protect our traveller's personal and financial information. Cons It doesn't crash while finalising payment for a booking, it's such a sigh of relief. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2023 Thank you Matthew for your honest review we greatly appreciate it JB Justin Bryan G. Flight Attendant Airlines/Aviation ### "Great price range" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2023 My journey with RezExpert has been very soothing. Pros RezExpert does offer various fare classes, allowing customers to customize their travel experience by choosing the amenities and services they value most. Cons I have been most satisfied with RezExpert without complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 17, 2023 Thank you Justin for your honest review we truly appreciate your feed back on our products MF Melvin F. Global Transportation Manager Arts and Crafts ### "Fantabulous features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2023 It is great for booking purposes. Pros Rezexpert is fantastic because when fully booked, clients can be added to waiting lists and notified when a spot becomes available. Cons I don't find any aspect of RezExpert to be erroneous Switched from [Retreat Booking Guru](https://www.capterra.com/p/149144/Retreat-Booking-Guru/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 11, 2023 Thank you Melvin for the glowing review we are glad you are making use of our features ie the waitlist MT Maria T. CEO / Owner Hospitality ### "Great results in revenue growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2023 Highly recommended for tourism and hotel owners. Pros It helps in maintaining customer profiles, managing room rates, and ensuring efficient hotel operations, leading to increased guest satisfaction and overall revenue growth. Cons I don't find any flaws in this reservation management tool. Switched from [Deem](https://www.capterra.com/p/164406/Deem-Work-Fource/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 8, 2023 Thank you, Maria, fo your honest review it means a lot to us and thank you for being a member of RezExpert MG Martha G. Travel Agent Leisure, Travel & Tourism ### "Maximum efficiency guaranteed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 1, 2023 I have learnt this software easily so I like it. Pros Really like how RezExpert plays a crucial role in enhancing operational efficiency, guest satisfaction, and revenue generation for our travel business in the competitive hospitality industry. Cons Doesn't really hang or freeze during any bookings, so I am good for now. Alternatives considered [Deem](https://www.capterra.com/p/164406/Deem-Work-Fource/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 2, 2023 Hi Martha Thank you very much for the review we greatly appreciate it JM Jake M. Hospitality Business Development Leader Architecture & Planning ### "Automated bookings for higher profits with RezExpert" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2023 This is next gen property reservation software. Pros RezExpert automates our property reservation efforts. With automated booking processes, we can optimize pricing and offer dynamic rates, resulting in higher revenue generation. Cons I am totally happy with the featureset of RezExpert and I have no disrespect for it at all. Alternatives considered [HotelPORT](https://www.capterra.com/p/109495/HotelPORT/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2023 Hi Jake Thank you very much for your honest review [View all Reviews](https://www.capterra.com/p/156539/RezExpert/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)