---
title: "RezExpert Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about RezExpert Software - reviews, pricing plans, popular comparisons to other Reservations products and more."
source_url: "https://www.capterra.com/p/156539/RezExpert/"
page_type: "product"
language: "en"
---

# 

 RezExpert Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 31, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

RezExpert

## What is RezExpert?

With over 30 years of specialized experience in the Campground, RV, and Holiday Park sectors, RezExpert is dedicated to helping you achieve your business objectives. Our advanced online booking and reservation management systems are designed to optimize your operations, saving you valuable time while boosting your revenue. We offer tailored solutions that cater to businesses of all sizes within the hospitality and accommodation industries. At RezExpert, we are committed to understanding your unique needs and delivering exceptional service to ensure your business performs at its highest potential.

## What is RezExpert used for?

[Reservations](https://www.capterra.com/reservations-software/)[Campground Management](https://www.capterra.com/campground-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 40 user reviews

Reviews sentiment

Positive

98%

Neutral

3%

Negative

0%

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for RezExpert?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.digitalrez.com&name=RezExpert)

## RezExpert Overview

Updated July 2026

AI summary

RezExpert provides businesses of all sizes with reservation and property management capabilities across hospitality, reservations, and tour operator categories. It combines online booking, calendar and booking management, dynamic pricing, CRM, and customizable reporting, with support for multi-property operations and integrations. Users value its accessible interface and responsive customer support. Deployment options include cloud, desktop, and mobile platforms.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RezExpert

4.8 (40)

VS.

[4.5 (90)](https://www.capterra.com/p/176517/Campspot/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (40)

Ease Of Use

4.3 (63)

Value For Money

4.6 (37)

Value For Money

4.6 (60)

Customer Service

4.9 (40)

Customer Service

4.6 (60)

## RezExpert alternatives

Highest Rated

[4.9 (25)](https://www.capterra.com/p/251297/Park/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (345)](https://www.capterra.com/p/158839/Cloudbeds/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/156539/RezExpert/alternatives/)

## FAQs about RezExpert

Overview

### Which roles and teams benefit most from RezExpert?

RezExpert is most used by hospitality managers, property and resort operators, and travel booking teams that handle reservations and guest service daily. Owners and executives rely on it for operational visibility and revenue oversight, while front desk and guest service staff use it to manage bookings, availability, customer communications, and smoother check-in workflows.

Answer based on 40 reviews

Overview

### What company size and industries is RezExpert built for?

RezExpert is built mainly for small hospitality businesses, with 72% of reviewers from small companies and 48% from Hospitality. It serves lodging and reservation-based operators such as campgrounds, RV parks, marinas, hotels, motels, hostels, kennels, catteries, and markets, while also reaching Leisure, Travel & Tourism at 18% and Real Estate at 8%.

Answer based on 40 reviews

Talk to an expert

### More questions?

Ask our experts

Features and Usability

### What are the key features of RezExpert?

RezExpert offers reservation management, channel management, and online booking for multi-property and multi-channel operations. It also includes availability management, dynamic pricing, billing and invoicing, CRM, housekeeping management, check-in/check-out, reporting and analytics, and integrations through API, GDS/OTA integration, and third-party integrations.

Integrations

### Which third-party tools and platforms does RezExpert integrate with?

RezExpert integrates with Sage 50 Accounting, QuickBooks, and SiteMinder. These connections cover accounting and channel management needs, giving the platform a focused set of third-party options for booking operations, financial records, and property distribution.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does RezExpert offer?

RezExpert provides live online sessions, webinars, documentation, and videos for team training and onboarding. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference materials for self-paced learning and review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does RezExpert offer?

RezExpert offers email/help desk, phone support, 24/7 live rep, and chat. Users describe the support team as responsive, patient, and helpful, with timely answers to questions and issues. Some also note that ticket-based help and follow-up make it easier to get problems resolved.

Answer based on 8 reviews

## Features

AI summary

Based on 5,334 Reservations reviews

Capterra data shows that buyers of reservations software rank the following features as their top priorities:

-   **Online Booking** (**65%** of reviewers rated this feature as critical)
-   **Booking Management** (**60%**)
-   **Calendar Management** (**56%**)

RezExpert supports all three features that reviewers rate most highly: **Online Booking**, **Booking Management**, and **Calendar Management**. Together, these capabilities help businesses accept reservations more easily, keep booking details organized, and maintain accurate scheduling, allowing teams to manage availability with less manual work and deliver a smoother booking experience.

Online Booking

4.5 (28)

28.57% of 28 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Booking Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Calendar Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Mobile Access

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Customer Support

5.0 (16)

37.50% of 16 reviewers that rated this feature as important or highly important

Provide online support for your customers through live chat or help desk functionality

Payment Processing

4.7 (26)

26.92% of 26 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

RezExpert 132 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Bed Management: The allocation and provision of beds
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Check-in/Check-out: Track the status of assets and whether they're checked in or out
- Client Management: Manage contact details and communication with clients
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Equipment Tracking: Track the location of specific equipment at all times
- Event Calendar: A list of events with their respective dates
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Extended Stay: Long term accommodation for guests
- Facility Management: Manage the maintenance of building facilities
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- For Hostel/Dorm Managers: Designed for dorm/hostel managers
- For Vacation Rentals: Designed for vacation rentals
- Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests
- GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations
- Geographic Maps: Visualize locations on a map
- Group Reservations: The ability to reserve times in groups.
- Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment
- Guest Communications: Communicate with guests directly within the system
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Historical Reporting: Information, data and reports that are being tracked over time
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Day Booking: Bookings that last more than one day
- Multi-Location: Manage and support multiple locations
- Multi-Property: More than one location
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Reservations: Make and manage reservations online
- Package Creation: Sell multiple products or services together, as a set
- Payment Processing: Accept, record, and reconcile financial transactions
- Permit Management: Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Price Optimization: Track factors that affect pricing and adjust prices accordingly to increase sales
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Quotes/Estimates: Generate quotes or estimates for customers
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Real-Time Data: Receive data and information in real time
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders
- Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Reviews Management: Track and monitor reviews of products or services
- Room Availability Schedule: A calendar that shows when rooms are occupied and available
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Property: One location
- Site Maps: Manage site maps showing plots, availability, utilities etc.
- Site Reservation Management: Create and manage reservations for individual camping sites/plots
- SMS Messaging: Send messages via SMS
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities
- Supplier Management: Manage all supplier data and operations
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Wait List Management: Record, update and manage waiting lists
- Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks
- Website Integration: Seamlessly integrates with 3rd party websites

---

Get Advice

We can help you find the software with the features you need.

Features

4.7 (40)

4.7

Based on 40 reviews

## Pricing

Value for money

4.6 (37)

Free Trial

Booking Fee Option

$3.00 per reservation

It includes:

-   $3.00 per reservation, no minimums, gets you no-cost software

Value for money

4.6 (37)

4.6

Based on 37 reviews

## Integrations

[

SiteMinder](https://www.capterra.com/p/123133/SiteMinder/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (40)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (40)

4.9

Based on 40 reviews

## User reviews

Overall rating

4.8

Based on 40 reviews

Filter by rating

5(34)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DH

Derrick H.

Reservation Manager

Hospitality

### "Best Software out there "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2024

Fast efficient affordable software has really helped grow our business salespeople fantastic support has never been easier It became a no brainer the switching to RezExpert has been the right choice for us

Pros

The pricing tech support is outstanding there is so many features that has improved our operation

Cons

Only con I could think of is there is no cons

Switched from

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)

Pricing and customer service tech Support

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

January 29, 2025

Thank you for your review

SG

Stanley G.

Museum Conservator

Museums and Institutions

### "A strong and well-centered tool for reservations. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 7, 2023

We have been using RezExpert to simplify reservations to our facility and this has helped us attract more tourists even from abroad to come visit our museum facility. It makes it easy for visitors to book a visit to the facility and for us we get to understand how the visitors are saying from the surveys.

Pros

RezExpert gives us a more simple and effective way of offering reservation services to our visitors. It has helped us introduce online book services which see our visitors prebook a visit prior to visiting our conservatory. It has a messaging function that helps us communicate effectively with those aspiring to visit us. We get alot of useful insights by analyzing the reports we get from RezExpert which includes survey feedbacks from those who have had a visit to our museum.

Cons

RezExpert has been at very flawless behavior and we are very pleased that we have never had even a single issue with this product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 13, 2023

Thank you Stanley for your honest review e greatly appreciate it

PB

Paul B.

Owner

Leisure, Travel & Tourism

### "Bookings made easier. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 6, 2023

RezExpert has helped our business by making it easier to take payment, halved our admin time and developed a database of our repeat customers.

Pros

As a Tour Operator, RezExpert has provided a user friendly experience for our customers and halved our admin time.

Cons

Like most booking systems password requirements for customers to sign up can be quite complicated but we understand there’s no way around it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 7, 2023

Good day Paul thank you very much for your feedback We can assist with password requirements through tips and tricks we ensure that your data is fully protected at all times and has the extra layers of protection our clients have been requesting

JP

Jocelyn P.

Resort Manager

Hospitality

### "Outstanding Tech Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 30, 2023

When there is something that needs attention or that I need updated for my business needs, tech support has always been outstanding! They respond in a timely manner and are always a pleasure to speak with. \[sensitive content hidden\] , you guys have helped me through many years and many changes as our business has evolved. I commend you on always being an extraordinary tech support team! Your professionalism and efficiency does not go unnoticed, you have made an exceptional impact to this company and I thank you for your continued support!

Pros

The software is by far the easiest system I've ever used. The ease of placement or movement of one reservation to another date or unit is what I like most. The options given to print the many forms of reports needed is also great.,

Cons

The only feature I would recommend updating would be the guest "warning", blacklist feature.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 15, 2023

Thank you very much Jocelyn for your glowing review it is clients like you who help us strive to be the best in the industry

MJ

Matthew J.

Luxury Travel Advisor

Hospitality

### "Officially secure payments"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 22, 2023

In a nutshell, it is the most preferred reservations platform.

Pros

I find RezExpert to be a reputable reservation platform that uses secure payment methods, helping protect our traveller's personal and financial information.

Cons

It doesn't crash while finalising payment for a booking, it's such a sigh of relief.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 23, 2023

Thank you Matthew for your honest review we greatly appreciate it

JB

Justin Bryan G.

Flight Attendant

Airlines/Aviation

### "Great price range"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 16, 2023

My journey with RezExpert has been very soothing.

Pros

RezExpert does offer various fare classes, allowing customers to customize their travel experience by choosing the amenities and services they value most.

Cons

I have been most satisfied with RezExpert without complaints.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 17, 2023

Thank you Justin for your honest review we truly appreciate your feed back on our products

MF

Melvin F.

Global Transportation Manager

Arts and Crafts

### "Fantabulous features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 8, 2023

It is great for booking purposes.

Pros

Rezexpert is fantastic because when fully booked, clients can be added to waiting lists and notified when a spot becomes available.

Cons

I don't find any aspect of RezExpert to be erroneous

Switched from

[Retreat Booking Guru](https://www.capterra.com/p/149144/Retreat-Booking-Guru/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 11, 2023

Thank you Melvin for the glowing review we are glad you are making use of our features ie the waitlist

MT

Maria T.

CEO / Owner

Hospitality

### "Great results in revenue growth"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2023

Highly recommended for tourism and hotel owners.

Pros

It helps in maintaining customer profiles, managing room rates, and ensuring efficient hotel operations, leading to increased guest satisfaction and overall revenue growth.

Cons

I don't find any flaws in this reservation management tool.

Switched from

[Deem](https://www.capterra.com/p/164406/Deem-Work-Fource/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 8, 2023

Thank you, Maria, fo your honest review it means a lot to us and thank you for being a member of RezExpert

MG

Martha G.

Travel Agent

Leisure, Travel & Tourism

### "Maximum efficiency guaranteed"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 1, 2023

I have learnt this software easily so I like it.

Pros

Really like how RezExpert plays a crucial role in enhancing operational efficiency, guest satisfaction, and revenue generation for our travel business in the competitive hospitality industry.

Cons

Doesn't really hang or freeze during any bookings, so I am good for now.

Alternatives considered

[Deem](https://www.capterra.com/p/164406/Deem-Work-Fource/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 2, 2023

Hi Martha Thank you very much for the review we greatly appreciate it

JM

Jake M.

Hospitality Business Development Leader

Architecture & Planning

### "Automated bookings for higher profits with RezExpert"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 1, 2023

This is next gen property reservation software.

Pros

RezExpert automates our property reservation efforts. With automated booking processes, we can optimize pricing and offer dynamic rates, resulting in higher revenue generation.

Cons

I am totally happy with the featureset of RezExpert and I have no disrespect for it at all.

Alternatives considered

[HotelPORT](https://www.capterra.com/p/109495/HotelPORT/)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 23, 2023

Hi Jake Thank you very much for your honest review

[View all Reviews](https://www.capterra.com/p/156539/RezExpert/reviews/)

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