--- title: "Zest Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Zest Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more." source_url: "https://www.capterra.com/p/156542/Zest/" page_type: "product" language: "en" --- # Zest Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zest ## What is Zest? 🎯Turn HR insights & feedbacks into measurable business impact Zest is an HR platform designed for HR teams and managers who need more than data : they need action. In a context where disengagement is rising and HR leaders are under pressure to demonstrate ROI, Zest helps organizations transform employee feedback into concrete, trackable action plans. 👉 Key features : Professional Reviews, Pulse surveys, HR surveys, 1:1, OKR methodology, management of objectives and skills, regular check-ins, templates for performance reviews, 360 feedback... Main objectives: ✅ Foster a strong feedback culture ✅ Drive performance management ✅ Align teams with business strategy in real time Our main assets 💫 Action-oriented platform 💫 Designed for both HR and managers 💫 AI-powered decision support 💫 User-friendly & highly customizable 💫Trusted by + 400 companies, including Celio, Abeille Assurances, Courir, BPCE... ## What is Zest used for? [Survey](https://www.capterra.com/survey-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 57 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zest?[Manage this product listing](https://www.g2.com/products/zest-zest/claim_requests/new?auto=true) Rating Breakdown 4.5 +− Features4.2 Value for Money4.4 Ease of Use4.5 Customer Service4.8 Rating Breakdown 4.5 Features4.2 Value for Money4.4 Ease of Use4.5 Customer Service4.8 ## Zest Reviewers Verdict Updated September 2026 AI summary - Zest is a fit for HR teams and people leaders seeking to drive engagement, gather feedback, and manage talent development, especially in medium to large organizations. - Users most consistently value its responsive customer support, intuitive interface, and helpful survey tools that simplify employee feedback collection. - It helps teams boost participation in surveys, monitor sentiment, and adapt actions based on real-time insights across diverse employee groups. - Reviewers note pain points like limited customization of the action plan interface and some initial setup complexity for administrators. - Zest suits organizations prioritizing continuous employee listening and engagement but may require extra effort for tailored action planning or branding. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zest 4.5 (57) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price Contact vendor Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (57) Ease Of Use 4.7 (1,781) Value For Money 4.4 (47) Value For Money 4.5 (1,409) Customer Service 4.8 (53) Customer Service 4.6 (1,340) ## Zest alternatives [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (102)](https://www.capterra.com/p/169660/Leapsome/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (3,074)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.7 (187)](https://www.capterra.com/p/155747/PerformYard-Talent/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/156542/Zest/alternatives/) ## FAQs about Zest Overview ### What problems does Zest solve? Zest solves low employee feedback participation, slow survey setup, and poor visibility into engagement, sentiment, and action priorities. HR teams, managers, and people leaders use it to run multilingual pulse surveys, tailor questions by audience, share readable results, and replace cumbersome annual reviews with continuous listening and faster follow-up. Answer based on 35 reviews Overview ### Which roles and teams benefit most from Zest? Zest is most used by HR leaders, people operations teams, and employee experience managers who drive engagement, feedback, and talent development programs. Executives and operations leaders use it to track culture initiatives and organizational health, while recruitment and transformation teams support onboarding, change management, and continuous employee listening. Answer based on 57 reviews Overview ### What company size and industries is Zest built for? Zest is built for enterprises first, with 53% of reviewers from enterprise companies, and it most often appears in Human Resources, Insurance, and Retail at 9% each. It also serves small businesses at 30% and midsize companies at 18%, matching its stated fit for organizations from 250 to 50,000 employees. Answer based on 57 reviews Features and Usability ### What are the key features of Zest? Zest includes core employee feedback features such as pulse surveys, engagement tracking, and customizable survey templates and question libraries. Differentiating capabilities include real-time dashboards, data visualization, KPI monitoring, and role-based access to results. Reviewers also highlight team collaboration, comments, and action planning for managers and HR teams. Answer based on 35 reviews Integrations ### Which third-party tools and platforms does Zest integrate with? Zest connects natively to 13 third-party tools and platforms, including HR and identity systems such as ADP DataCloud, BambooHR, Okta, PeopleSpheres, Personio, and SAP SuccessFactors HCM, plus Microsoft 365, Slack, SAP Business One, and Everwin CXM, Everwin GX-BTP, Everwin SX, and Everwin SX-EC. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Zest offer? Zest provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars allow group learning, documentation offers written reference material, and videos provide self-paced product walkthroughs. Answer based on 4 reviews Getting Started and Support ### What customer support options does Zest offer, and how do users rate the experience? Zest offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support as responsive, available, and helpful during setup, surveys, and ongoing projects, with some mentioning replies within an hour. A recurring frustration is needing support because parts of the back office feel click-heavy and less user-friendly. Answer based on 19 reviews Features and Usability ### How does Zest support team collaboration? Zest supports team collaboration through employee feedback, shared visibility, and manager follow-up tools. HR teams and managers use surveys, mood checks, templates, and team results to keep conversations active across locations. The platform feels easy to adopt, though some teams mention limits around conditional forms and HR system connections. Answer based on 20 reviews Features and Usability ### Is Zest easy to use and navigate? Zest feels easy to use for most teams, with an intuitive interface, clear visuals, and simple survey setup. HR teams, managers, and employees often adapt quickly and like the dashboards and customization. Some users find the back-office analysis area, navigation, and exported reports less convenient than the main interface. Answer based on 19 reviews ## Features AI summary Based on 3,901 Performance Management System reviews Capterra data shows that buyers of performance management systems rank the following features as their top priorities: - **Performance Review Management** (**44%** of reviewers rated this feature as critical) - **Employee Management** (**46%**) - **Reporting & Statistics** (**46%**) Zest supports all three of the features reviewers rate most important: **Performance Review Management**, **Employee Management**, and **Reporting & Statistics**. Together, these capabilities help businesses manage employee records, run structured review cycles, and track performance data more clearly, allowing teams to make better people decisions and improve ongoing development efforts. Employee Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Employee Database 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Customizable Templates 4.3 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Reporting/Analytics 3.8 (12) 58.33% of 12 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Data Import/Export 4.0 (10) 70.00% of 10 reviewers that rated this feature as important or highly important Import and export data to and from software applications Negative Feedback Management 3.4 (8) 25.00% of 8 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Zest 82 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Competency Management: Catalog, manage, and develop employee skill sets - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Questions: Tailored or customizable questions for more targeted and relevant data collection - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Reminders: Reminders sent via email - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Recognition: Acknowledge and reward employees for reaching specific goals and/or for exemplary performance - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - KPI Monitoring: Tracking the status of previously identified performance measurements - Manager-to-Employee Recognition: Allows managers to praise, recognize skills, and give feedback to their employees - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Survey: Distribute a survey via mobile devices - Multi-Language: Manage and support multiple languages - Negative Feedback Management: Identify, track, and respond to negative feedback - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Peer-to-Peer Recognition: Allows employees to praise one another in a social network-like feed visible to the whole organization - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recognition Tracking: Track accrued recognition and rewards at an individual employee level - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Social Recognition: Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 4.2 (57) 4.2 Based on 57 reviews ## Pricing Value for money 4.4 (47) ### Starting price Free trial not available Value for money 4.4 (47) 4.4 Based on 47 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Personio](https://www.capterra.com/p/158622/Personio/)[ SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[ PeopleSpheres](https://www.capterra.com/p/178878/PeopleSpheres/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (53) 4.8 Based on 53 reviews ## User reviews Overall rating 4.5 Based on 57 reviews Filter by rating 5(34) 4(20) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent ED Emilie D. RRH EMEA Textiles ### "Très bon accompagnement" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 17, 2025 Nous avons tout d'abord éployé ZEST dans le cadre d'un sondage d'ambiance test sur 3 de nos entités Françaises, puis l'avons étendu au reste du monde. Environ 1100 collaborateurs, répartis dans plus de 30 entités à travers le monde, avec ainsi des langues différents, des mœurs différentes et interprétations possiblement différents. La traduction et l'adaptation du sondage en fonction des zones a ainsi été possible. Le réel plus est l'accompagnement du Consultant. Le point d'amélioration serait le rendu des extractions, qui gagneraient à être aussi attractives que l'interface elle-même (ergonomie, rendu, couleurs, modernité, ...) Pros L'accompagnement du Consultant, \[caché sensible contenu\], est un réel point fort, tant dans l'accompagnement pur que dans le soutien apporté aux différentes étapes du process. Cons La plateforme est visuellement sympathique, par contre, les extractions le sont beaucoup moins et ont nécessité un important travail de remise en forme ensuite pour présentation aux élus et aux salariés. Alternatives considered [Great Question](https://www.capterra.com/p/247605/Great-Question/) Reasons for choosing Zest car Great Place To Work refusé par notre \[caché sensible contenu\] du fait d'une mauvaise expérience antérieure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Abbas C. Chef de projet S et ST Retail ### "Merci ZEST." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 19, 2025 Dans l'ensemble, je suis très satisfait, surtout grâce à l'accompagnement personnalisé qui est très appréciable. Pros Logiciel très intuitif et visuel, avec beaucoup de possibilité pour affiner les résultats, ce qui est très intéressant autant au niveau quantitatif et qualitatifs. Cons Pour les grandes entreprises (plus de 9000 collaborateurs) il y a parfois des ajustements complexes, notamment pour adapter certains questionnaires à des structures internes spécifiques. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LJ Louis J. Directeur Expérience Collaborateurs Management Consulting ### "un outil puissant pour l'analyse de l'expérience collaborateurs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2025 Pros Sa facilité d'utilisation et d'analyse pertinente et ce très rapidement. C'est vraiment appréciable de voir en un clin d'œil des résultats pertinents. Cons Rien de notable à date, si ce n'est le temps de chargement de la page d'analyse qui force à scroller vers le bas pour avoir l'intégralité des résultats (et donc recommencer très fréquemment quand je sors des résultats pour chaque service). Switched from [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) plus professionnel plus professionnel plus professionnel Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Thomas C. Responsable du contrôle de gestion sociale Management Consulting ### "UFF retour d'expérience" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 7, 2025 Très bonne expérience globale avec une simplicité pour répondre aux questions pour les collaborateurs. Pros L'outil très intuitif et l'accompagnement de l'équipe sur toute les étapes du projet. Cons La prise en main du paramétrage lors du premier lancement avec des règles à bien prendre en considération. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Julie L. Chargée de Communication Interne Retail ### "Très satisfaite :)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 5, 2025 Pros J'apprécie énormément, l'accompagnement de A à Z sur nos projets, les nouvelles fonctionnalités et l'interface :) Cons Tout s'est très bien passé, je n'ai pas d'aspects négatifs à partager mis à part le changement d'interface que l'on a dû prendre en main, comme pour chaque projet :) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KD Kristell D. Assistante de Direction Insurance ### "Avis sur Zest" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 April 24, 2025 Mon expérience globale sur le logiciel Zest a été globalement très bonne car l'outil est simple d'utilisation et majoritairement intuitif. Nous avons rencontré quelques problèmes que j'ai évoqués dans les inconvénients mais cela reste des problèmes mineurs donc l'expérience reste malgré tout très bonne. Pros La disponibilité et la grande écoute et amabilité des clients success sont à mon sens le plus gros point fort de Zest. L'outil est également simple d'utilisation. Cons Globalement les retours sur Zest sont très positifs mais nous avons remarqué néanmoins quelques problèmes concernant l'outil, et plus particulièrement sur la partie engageomètre : les résultats qui s'affichent par défaut sont, pour certaines personnes, pas les résultats les plus récents et donc cela peut créer de la confusion. Les commentaires ne sont pas facilement accessibles et l'IA permettant de détecter les commentaires sensibles pourrait être améliorée. Enfin, concernant les fichiers Users, nous avons plusieurs collaborateurs qui se sont retrouvés sans managers dans l'outil alors qu'il avait bien été précisé dans le fichier Users dans la colonne ManagerID. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Stephane B. RH Chef de projet Expérience Collaborateur Insurance ### "Un outils qui ne manque pas de ... zest pour sonder vos équipes !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 17, 2025 Facile à installer, ludique à mettre en place, adaptable à vos besoins ! Pros le module sondage/pulse = Facilité d'utilisation, possibilité mettre en place des sondages en mode conversationnel, qualité et suivi des intervenants Zest pour lancer et suivre les sondages ! Cons RAS ! ou des points de détails a règler (possilbité de planifier et personnaliser relances...) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LK Linda K. Corporate Talent and Dev Manager Chemicals ### "My experience using Zest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2025 We use Zest for running the annual pulse check survey and I am positively surprised by the developments the team implement from one year to another in a co-creative manner with their clients. Happy to partner with Zest! Pros This is a dynamic platform, interactive, quite intuitive. The team support is highly appreciated, addressing all the requests and thinking in options. Cons I find the semantic analysis still work in progress, especially in foreign languages than French. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW danae W. Développement RH Electrical/Electronic Manufacturing ### "première enquête d'engagement collaborateurs : 80% de taux de réponses !" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 7, 2025 première enquête d'engagement pour notre ETI (secteur industriel) sur nos 5 entités ACTIA France couvrant plus de 1000 collaborateurs. projet couplé à un enquête clients (externe) via la fonctionnalité "sondage" Pros accompagnement de l'équipe projet CSM, réactivité, facilité de l'utilisation de l'outil pour répondre à l'engageomètre, personnalisation des questions de l'enquête Cons analyse des résultats nécessite une bonne maitrise du back office Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LJ Lea J. Responsable Communication Insurance ### "Zest : un outil complet et facile d'usage !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 17, 2024 Cela fait plus de 2 ans que je travaille avec Zest, outil qui m'a plu grâce à sa pluralité d'usages (baromètre complet, enquête flash, remontée du Mood au quotidien). Il me permet d'avoir une image à 360° du ressenti de mes collaborateurs. Pros Un interface ergonomique et facilité de prise en main Un suivi accessible et régulier par les équipes Une pluralité dans l'utilisation des différents outils Cons L'aspect "back-office" : attribution des droits, ajout des collaborateurs Switched from [Supermood](https://www.capterra.com/p/187536/Supermood/) Usage trop limité, peu ergonomique, reporting des enquêtes non complet Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/156542/Zest/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [UmfrageOnline vs Zest](https://www.capterra.com/compare/156542-201674/Zest-vs-Enquetes-Maken)