# Zest Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zest Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more.

Source: https://www.capterra.com/p/156542/Zest

---

# 

 Zest Software Review 2026: Features, Integrations, Pros & Cons

Last updated on February 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zest

## What is Zest?

🎯Turn HR insights & feedbacks into measurable business impact Zest is an HR platform designed for HR teams and managers who need more than data : they need action. In a context where disengagement is rising and HR leaders are under pressure to demonstrate ROI, Zest helps organizations transform employee feedback into concrete, trackable action plans. 👉 Key features : Professional Reviews, Pulse surveys, HR surveys, 1:1, OKR methodology, management of objectives and skills, regular check-ins, templates for performance reviews, 360 feedback... Main objectives: ✅ Foster a strong feedback culture ✅ Drive performance management ✅ Align teams with business strategy in real time Our main assets 💫 Action-oriented platform 💫 Designed for both HR and managers 💫 AI-powered decision support 💫 User-friendly & highly customizable 💫Trusted by + 400 companies, including Celio, Abeille Assurances, Courir, BPCE...

## What is Zest used for?

[Survey](https://www.capterra.com/survey-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Top alternative

Featured

Overall rating

Based on 57 user reviews

Reviews sentiment

Positive

95%

Neutral

5%

Negative

0%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zest?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://zestmeup.com&name=Zest)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zest

4.5 (57)

VS.

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

Contact vendor

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (57)

Ease Of Use

4.7 (1,549)

Value For Money

4.4 (47)

Value For Money

4.5 (1,211)

Customer Service

4.8 (53)

Customer Service

4.6 (1,143)

## Zest alternatives

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (97)](https://www.capterra.com/p/169660/Leapsome/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (176)](https://www.capterra.com/p/155747/PerformYard-Talent/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/)

[4.6 (1,549)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/)

[View all alternatives](https://www.capterra.com/p/156542/Zest/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Reporting/Analytics

3.8 (12)

58.33% of 12 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Data Import/Export

4.0 (10)

70.00% of 10 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Negative Feedback Management

3.4 (8)

25.00% of 8 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

Question Library

4.3 (8)

50.00% of 8 reviewers that rated this feature as important or highly important

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Anonymous Feedback

4.6 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Allow reviewers to provide anonymous feedback to encourage honest conversations

Customizable Templates

4.3 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Zest 81 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Allow reviewers to provide anonymous feedback to encourage honest conversations

Application programming interface that allows for integration with other systems/databases

Compare key metrics for the business against prominent players in the industry

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Catalog, manage, and develop employee skill sets

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Alter the layout and content of dashboards

Customize contracts and forms to collect specific information

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Analyze survey results via statistical testing or crosstabs directly within the software

Import and export data to and from software applications

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Reminders sent via email

Electronic storage of staff/employee contact information and job status in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Acknowledge and reward employees for reaching specific goals and/or for exemplary performance

Tracks metrics that provide insight into how a user interacts with any interface or product

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Allows employees to set and manage work or career related goals

Establish measurable goals and objectives and track their progress over a specific period of time

Automates core HR functions such as talent management, employee evaluation and learning management

Document completed by employee to assist with career and personal development to reach short term and long term goals

Tracking the status of previously identified performance measurements

Allows managers to praise, recognize skills, and give feedback to their employees

Access software remotely via mobile devices

Access the system via a mobile application

Distribute a survey via mobile devices

Manage and support multiple languages

Identify, track, and respond to negative feedback

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Diagram that shows the structure of an organization and the relationships between parts

Peer/teammate feedback and review on individual's performance

Allows employees to praise one another in a social network-like feed visible to the whole organization

Evaluation process that provides feedback on an employee's job performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, fill out, and send performance reviews to individual employees

Reporting on how each user, task or process has advanced since its initiation

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal

Analyze and gain insights into data in real-time

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Track accrued recognition and rewards at an individual employee level

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Create and manage surveys

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Integrate with Talent Managment software to better track learners progress and training sessions

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.2 (57)

4.2

Based on 57 reviews

## Pricing

Value for money

4.4 (47)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.4 (47)

4.4

Based on 47 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[

Personio](https://www.capterra.com/p/158622/Personio/)[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[

PeopleSpheres](https://www.capterra.com/p/178878/PeopleSpheres/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (53)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (53)

4.8

Based on 53 reviews

## User reviews

Overall rating

4.5

Based on 57 reviews

Filter by rating

5(34)

4(20)

3(3)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ED

Emilie D.

RRH EMEA

Textiles

### "Très bon accompagnement"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 17, 2025

Nous avons tout d'abord éployé ZEST dans le cadre d'un sondage d'ambiance test sur 3 de nos entités Françaises, puis l'avons étendu au reste du monde. Environ 1100 collaborateurs, répartis dans plus de 30 entités à travers le monde, avec ainsi des langues différents, des mœurs différentes et interprétations possiblement différents. La traduction et l'adaptation du sondage en fonction des zones a ainsi été possible. Le réel plus est l'accompagnement du Consultant. Le point d'amélioration serait le rendu des extractions, qui gagneraient à être aussi attractives que l'interface elle-même (ergonomie, rendu, couleurs, modernité, ...)

Pros

L'accompagnement du Consultant, \[caché sensible contenu\], est un réel point fort, tant dans l'accompagnement pur que dans le soutien apporté aux différentes étapes du process.

Cons

La plateforme est visuellement sympathique, par contre, les extractions le sont beaucoup moins et ont nécessité un important travail de remise en forme ensuite pour présentation aux élus et aux salariés.

Alternatives considered

[Great Question](https://www.capterra.com/p/247605/Great-Question/)

Reasons for choosing Zest

car Great Place To Work refusé par notre \[caché sensible contenu\] du fait d'une mauvaise expérience antérieure.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AC

Abbas C.

Chef de projet S et ST

Retail

### "Merci ZEST."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 19, 2025

Dans l'ensemble, je suis très satisfait, surtout grâce à l'accompagnement personnalisé qui est très appréciable.

Pros

Logiciel très intuitif et visuel, avec beaucoup de possibilité pour affiner les résultats, ce qui est très intéressant autant au niveau quantitatif et qualitatifs.

Cons

Pour les grandes entreprises (plus de 9000 collaborateurs) il y a parfois des ajustements complexes, notamment pour adapter certains questionnaires à des structures internes spécifiques.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LJ

Louis J.

Directeur Expérience Collaborateurs

Management Consulting

### "un outil puissant pour l'analyse de l'expérience collaborateurs"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 27, 2025

Pros

Sa facilité d'utilisation et d'analyse pertinente et ce très rapidement. C'est vraiment appréciable de voir en un clin d'œil des résultats pertinents.

Cons

Rien de notable à date, si ce n'est le temps de chargement de la page d'analyse qui force à scroller vers le bas pour avoir l'intégralité des résultats (et donc recommencer très fréquemment quand je sors des résultats pour chaque service).

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

plus professionnel plus professionnel plus professionnel

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Thomas C.

Responsable du contrôle de gestion sociale

Management Consulting

### "UFF retour d'expérience"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 7, 2025

Très bonne expérience globale avec une simplicité pour répondre aux questions pour les collaborateurs.

Pros

L'outil très intuitif et l'accompagnement de l'équipe sur toute les étapes du projet.

Cons

La prise en main du paramétrage lors du premier lancement avec des règles à bien prendre en considération.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JL

Julie L.

Chargée de Communication Interne

Retail

### "Très satisfaite :)"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 5, 2025

Pros

J'apprécie énormément, l'accompagnement de A à Z sur nos projets, les nouvelles fonctionnalités et l'interface :)

Cons

Tout s'est très bien passé, je n'ai pas d'aspects négatifs à partager mis à part le changement d'interface que l'on a dû prendre en main, comme pour chaque projet :)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KD

Kristell D.

Assistante de Direction

Insurance

### "Avis sur Zest"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 24, 2025

Mon expérience globale sur le logiciel Zest a été globalement très bonne car l'outil est simple d'utilisation et majoritairement intuitif. Nous avons rencontré quelques problèmes que j'ai évoqués dans les inconvénients mais cela reste des problèmes mineurs donc l'expérience reste malgré tout très bonne.

Pros

La disponibilité et la grande écoute et amabilité des clients success sont à mon sens le plus gros point fort de Zest. L'outil est également simple d'utilisation.

Cons

Globalement les retours sur Zest sont très positifs mais nous avons remarqué néanmoins quelques problèmes concernant l'outil, et plus particulièrement sur la partie engageomètre : les résultats qui s'affichent par défaut sont, pour certaines personnes, pas les résultats les plus récents et donc cela peut créer de la confusion. Les commentaires ne sont pas facilement accessibles et l'IA permettant de détecter les commentaires sensibles pourrait être améliorée. Enfin, concernant les fichiers Users, nous avons plusieurs collaborateurs qui se sont retrouvés sans managers dans l'outil alors qu'il avait bien été précisé dans le fichier Users dans la colonne ManagerID.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Stephane B.

RH Chef de projet Expérience Collaborateur

Insurance

### "Un outils qui ne manque pas de ... zest pour sonder vos équipes !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 17, 2025

Facile à installer, ludique à mettre en place, adaptable à vos besoins !

Pros

le module sondage/pulse = Facilité d'utilisation, possibilité mettre en place des sondages en mode conversationnel, qualité et suivi des intervenants Zest pour lancer et suivre les sondages !

Cons

RAS ! ou des points de détails a règler (possilbité de planifier et personnaliser relances...)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LK

Linda K.

Corporate Talent and Dev Manager

Chemicals

### "My experience using Zest"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 12, 2025

We use Zest for running the annual pulse check survey and I am positively surprised by the developments the team implement from one year to another in a co-creative manner with their clients. Happy to partner with Zest!

Pros

This is a dynamic platform, interactive, quite intuitive. The team support is highly appreciated, addressing all the requests and thinking in options.

Cons

I find the semantic analysis still work in progress, especially in foreign languages than French.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

danae w.

Développement RH

Electrical/Electronic Manufacturing

### "première enquête d'engagement collaborateurs : 80% de taux de réponses !"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 7, 2025

première enquête d'engagement pour notre ETI (secteur industriel) sur nos 5 entités ACTIA France couvrant plus de 1000 collaborateurs. projet couplé à un enquête clients (externe) via la fonctionnalité "sondage"

Pros

accompagnement de l'équipe projet CSM, réactivité, facilité de l'utilisation de l'outil pour répondre à l'engageomètre, personnalisation des questions de l'enquête

Cons

analyse des résultats nécessite une bonne maitrise du back office

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LJ

Lea J.

Responsable Communication

Insurance

### "Zest : un outil complet et facile d'usage !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 17, 2024

Cela fait plus de 2 ans que je travaille avec Zest, outil qui m'a plu grâce à sa pluralité d'usages (baromètre complet, enquête flash, remontée du Mood au quotidien). Il me permet d'avoir une image à 360° du ressenti de mes collaborateurs.

Pros

Un interface ergonomique et facilité de prise en main Un suivi accessible et régulier par les équipes Une pluralité dans l'utilisation des différents outils

Cons

L'aspect "back-office" : attribution des droits, ajout des collaborateurs

Switched from

[Supermood](https://www.capterra.com/p/187536/Supermood/)

Usage trop limité, peu ergonomique, reporting des enquêtes non complet

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/156542/Zest/reviews/)

Popular comparisons

[UmfrageOnline vs Zest](https://www.capterra.com/compare/156542-201674/Zest-vs-Enquetes-Maken) 

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