# Page 2 | Zest Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Zest the right Performance Management System solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156542/Zest/reviews --- Zest 4.5 (57) [View alternatives](https://www.capterra.com/p/156542/Zest/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 2 - Reviews of Zest ## Showing most helpful reviews Showing 26-50 of 57 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NS Nathalie S. HRBP Chemicals Used the software for: 6-12 months ### "Un logiciel facile d'utilisation, adaptable et ludique" November 5, 2024 5.0 L'utilisation pour l'enquête engagement est facile à mettre en place, les fonctionnalités sont ajustables à tout instant (on peut corriger quand on a fait une erreur) et il est ludique pour les utilisateurs. Pros \- facilité d'utilisation - plateforme très ludique pour les utilisateurs - sondages clés en main - accompagnement professionnel des équipes ZEST - résultats en automatique - aide à la création du plan d'actions Cons \- SmartOrg compliqué au démarrage avec l'import des collaborateurs Review Source dW danaé W. Développement RH Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "première enquête d'engagement collaborateurs : 80% de taux de réponses !" January 7, 2025 5.0 première enquête d'engagement pour notre ETI (secteur industriel) sur nos 5 entités ACTIA France couvrant plus de 1000 collaborateurs. projet couplé à un enquête clients (externe) via la fonctionnalité "sondage" Pros accompagnement de l'équipe projet CSM, réactivité, facilité de l'utilisation de l'outil pour répondre à l'engageomètre, personnalisation des questions de l'enquête Cons analyse des résultats nécessite une bonne maitrise du back office Review Source VB Valérie B. Etudes Think Tanks Used the software for: I used a free trial ### "Un outil intuitif, complet et qui est accessible aux salariés sans email" September 5, 2024 5.0 Analyse complète et détaillée de l'outil et demo par des équipes prof et à l'écoute. Pros Outil très complet. Adoption facile et intuitive. Souplesse de l’outil et larges possibilités de personnalisation. Le grand plus : bibliothèque de templates qui fait gagner beaucoup de temps ! notamment pour les salariés sans email Cons Inconvénients Pas d’inconvénients majeurs, de récentes évolutions comme l’analyse des verbatims ont comblé certains manquent initiaux. Review Source LD Laetitia D. HR Development Manager Textiles Used the software for: 1-2 years ### "Feedback on Zest tool by Chantelle Lingerie " June 11, 2020 4.0 Zest help us to measure the engagement and motivation of our employees, and empower the managers and the teams on those subjects (it's not only an HR subject). They are very attentive on our feedbacks to improve the tool and develop or optimise the features. Pros We use the features "LISTEN" that includes the Engagement meter, Key drivers, and Polls. Those features are very easy to set and use. The major point is that the manager, the HR team and the Admin have an customized access to the results depending on their perimeter. The poll feature is very easy to set. The user don't need a lot of training to use this tool because it's very intuitive. Cons The access to the results in back office for the HR and admin is easy but they could improve the ways the data are available in the tool, because if you wan to go further on the reporting the possibility to extract the data in excel could be improved. The key board could be improved too for managers, HR and admin The access of the historic, for the key drivers for exemple is not that intuitive More link between the features to help the manager having an overview of his/her team or for one employee on the results Alternatives considered [Zest](https://www.capterra.com/p/156542/Zest/) Reason for choosing Zest Because Zest offer the option to have NON ANONYMOUS polls and it's very important to us as one of our value is the transparency. Review Source DL Dirk L. Managing Director Information Technology and Services Used the software for: 2+ years ### "Outstandig Design, making HR transformation simple" April 28, 2020 5.0 In the beginning our team was not convinced to change the classical HR processes to a new era. But in the end the success happend. So today we are facing a complete new culture with thanks to Zest. Pros We changed our org structure from classical hierarchical pyramid to democratic and people centrics. No longer yearly appraisals or top-down-goals. Everything is now basis von employee engagement and continuous listenings. Zest made this transformation happen! Zest can integrate to Slack! Very nice! Cons After updating the App is loosing credentials, so I have to login manually after certain times (several weeks, not daily). But integration with SSO would help in future. Reason for choosing Zest UI and UX are very clear and user-friendly. Also very good role-based structure and intelligent functions like smart-org and smart-groups. NPS to compare different companies, branch-based. Review Source RG Richard G. Instagram Accounting Used the software for: 6-12 months ### "Bloomin review its cool" May 24, 2023 4.0 Pros There are many possibilities provided by the program, including: \* a database of pre-configured surveys; \* a database of KPI; \* the usage of GIF is a major plus; \* the ability to planify surveys and simply build different lists of people. Cons The back office's interface is not particularly "happy to use" or user-friendly, making it difficult to create, plan, or alter campaigns, for instance. I had a lot of clicks and needed the support staff's assistance. meticulously modifying every survey for weekly Review Source MB Marion B. Head of talent Automotive Used the software for: 6-12 months ### "Great product for management & HR but also employees " June 12, 2020 4.0 Since we have zest we have improve all the Employee Experience : on boarding, offboarding, engagement surveys... It helped us a lot with the crisis as we have great templates and we checked up every month the mindset of employees... It helped a lot also managers to see the mood of their team with the "mood check" that is sent once a week. Managers also have templates to do their one on one with automatical reminder... It's a tool to give the voice of our employee, check the engagement for HR & managers and facilitate management life Pros I love the fact that the product is easy to use, user friendly for everyone : managers, HR & employees. It is really easy to setup but also fun to answer... The customer service is also amazing, they answer really quickly to your request and listen to their customers for new features & improvement Cons Some features are quite young so need a little improvement but that's normal I am not worried because everything is setup everytime in the next release... Switched from [Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/) Culture amp are located in US feedbacks were long, customer service not here... They always sent me to a tuto... Review Source MB Mathilde B. Responsable Communication interne Retail Used the software for: 6-12 months ### "Disponibilité des équipes : un vrai plus ! " November 23, 2023 5.0 Pros Bloomin est très simple a prendre en main : très intuitif ! De plus, l'équipe est présente et disponible pour toutes questions. On se sent accompagné et même coaché ! Cons Certains éléments ne sont pas personnalisable : exemple le temps d'affichage des questions (trop rapide a mon sens) Switched from [Bloom](https://www.capterra.com/p/218669/Bloom/) Pas d'accompagnement dans le traitement des enquêtes et peu de disponibilité des équipes. Review Source Damien N. COO & customer director Consumer Services Used the software for: Less than 6 months ### "An efficient solution to measure the employee experience" September 18, 2019 5.0 I’m definitely convinced that customer experience and employee experience are linked. Bloomin is a powerful software solution to deliver a measure of employee experience. Answer rate to the surveys is >90% and the interface (conversationnal chatbot) is clearly a success key factor Pros Very easy to use and set up : UI ++ Survey is a conversationnal bot Using of GIF (option) to answer Banks of HR topics Cons Some improvements (in progess) to achieve for exporting results Alternatives considered [Supermood](https://www.capterra.com/p/187536/Supermood/) Reason for choosing Zest Start up sourced by our internal incubator, skills of Bloomin’s team, price and free trial Review Source IW Irénée W. HR Efficiency Director Automotive Used the software for: 1-2 years ### "Let's go" July 1, 2020 4.0 Pros Ease of survey launch: the software is very user friendly, and very intuitive. Zest team is very responsive and present. Cons Whereas the soft is very ease to use for connected people, it is not designed for disconnected people like operators in plants. Hoping that the work in progress will overcome this difficulty. Alternatives considered [Supermood](https://www.capterra.com/p/187536/Supermood/)[Bleexo](https://www.capterra.com/p/182981/Bleexo/) Reason for choosing Zest Maturity, ease of use, integration in systems Review Source VL Véronique L. Chargée de mission RH Government Administration Used the software for: 2+ years ### "Une solution agréable à utiliser et qui s'améliore !" December 21, 2022 4.0 Bloomin permet d'obtenir une cartographie des problématiques et met en évidence des constats. Pros Le produit est facile à utiliser et les équipes support sont très réactives. Bonne concertation et travail d'équipe Cons La compilation des rapports avec plusieurs entités n'est pas proposée par le logiciel Review Source VR Verified Reviewer Program Leader Financial Services Used the software for: 1-2 years ### "Un très bon outil de communication" September 13, 2019 4.0 Les solutions Bloomin nous permettent d'apporter une nouvelle dimension de communication dans nos offres, mais nous servent également en interne D'un point de vue managériale j'ai beaucoup apprécié mettre les Pulse en oeuvre pour favoriser les échanges dans les deux sens Pros De prise en main aisée Interface moderne, permettant sérieux ou légèreté selon le public Options d'analyse variées Cons Le back office pourrait être amélioré J'aimerais pouvoir dupliquer des blocs au sein d'un Pulse Review Source SB Sandrine B. Responsable marketing opérationnel Real Estate Used the software for: 6-12 months ### "Logiciel pratique" May 19, 2021 4.0 Bloomin nous permet de mesurer le ressenti des collaborateurs sur des actions quotidiennes menées par les équipes dirigeantes, de prendre le pouls des équipes pour rester au plus proches des préoccupations et du bien-être des collaborateurs, de l'énergie les actions nécessaires pour l amélioration de l l'environnement au travail. Pros Facilité d utilisation. Mesure du ressenti des collaborateurs, segmentation des résultats, lecture rapide des retours pour plan d'action, sondage rapide et ludique Cons Améliorer et diversifier le type de questions (classement des réponses...), injection des fichiers RH en autonomie, report croisés Reason for choosing Zest Déjà utilisé par une entité du groupe Review Source Guillaume B. HR Project Manager Banking Used the software for: Less than 6 months ### "Great tool for measuring Employee Experience " September 13, 2019 5.0 We use Bloomin to create a dashboard to follow the efficiency of our on site training Pros Very nice user experience, easy to set up and to train someone to use this tool. Teams really like the tool, uses cases can be very various and Bloomin will answer to most of your needs to measure your employee experience. Customer Service is a big plus Cons Like every start up, it's not always easy to implement such a tool in a big bank, you will probably face several challenges (IT, compliance, legal) to solve. Reason for choosing Zest Great customer support Review Source LC Lydie C. Responsable Innovations GPEC Retail Used the software for: 6-12 months ### "point d'étape" December 26, 2022 4.0 Bonne expérience, facile à mettre en place et à exploiter Pros Facilité de lancement et d'utilisation, reportings fournis Cons export vers excel et relance automatique en central à développer Review Source Eric C. HRIS Manager Human Resources Used the software for: 1-2 years ### "Not daily usage" September 13, 2019 5.0 Pros The software is a very simple use for the users, very friendly and fun. The results are well presented and easy to read Cons At the very beginning, the concept of Pulse or Diag is complex to understand. Review Source Francesco A. Inbound Specialist Marketing and Advertising Used the software for: I used a free trial ### "La soluzione SaaS per aumentare il coinvolgimento del tuo team" November 25, 2020 3.0 Ho utilizzato la free trial per provarlo, e devo dire che è uno strumento molto interessante. Peccato per il prezzo. Pros hai accesso a report e dashboard dettagliati sulla tua interfaccia che ti consentono di misurare il livello di coinvolgimento dei dipendenti in tempo reale e di gestire i tuoi team con un clic. Cons Il costo è proibitivo per piccole realtà aziendale. Review Source lD lysiane D. chef de projet Sports Used the software for: 1-2 years ### "Simplicité" October 25, 2019 4.0 Réactivité, écoute, accompagnement = Top Pros Facilité d'utilisation, Duplication des enquêtes, convivialité des résultats Visibilité des verbatims par l'équipe Cons Méthode de restitution aux participants Review Source SK Sihem K. Responsable du programme APEE Culture Happy Client Insurance Used the software for: 1-2 years ### "Témoignage GGVIE" January 25, 2022 4.0 Une vraie expérience partenaire depuis mes premiers échanges avec le \[CONTENU SENSIBLE\] jusqu'à maintenant avec l'ensemble des mes interlocuteurs Bloomin Pros L'ergonomie de l'interface a beaucoup plu et a permis de faciliter l'acculturation des collaborateurs aux enquêtes Cons L'analyse des verbatims reste un axe d'amélioration dans ce logiciel Reason for choosing Zest pour l'ergonomie de l'interface et pour la qualité des échanges que j'avais eus avec \[CONTENU SENSIBLE\] Review Source VD Vincent D. Global D2C Digital Head Consumer Goods Used the software for: 6-12 months ### "Great solution for team engagement " April 9, 2019 5.0 Very good team with proximity and great customer focus to answer your needs Pros Very powerful and easy to use, employees love it Cons Nothing special to say. Easy to start with and very good support from the team so far Review Source oS olivier S. Manager Telecommunications Used the software for: Less than 6 months ### "Très bien, mais besoin d'améliorations" September 18, 2019 3.0 Pros je répond en français pour moi :-) le résultat graphique des questions pour les présenter en réunion d'équipe La facilité pour répondre aux questions Cons L'accès à l'analyse des enquêtes pas facile je n'ai pas trouvé le moyen de créer un favoris juste pour mon équipe, donc dans l' onglet "Analyser", je dois descendre la barre de navigation pour décocher ce qui ne m'intéresse pas et pour cocher ce qui m'intéresse. Il n'y a pas de sauvegarde de mes préférences, d'une session à l'autre. Pas possible de réduire la liste des enquêtes Dans l'onglet "analyser", je n'ai pas moyen de cacher la fenêtre de gauche pour avoir juste l'analyse qui s'affiche. Review Source CD Clément D. CEO Education Management Used the software for: Less than 6 months ### "Bloomin in education" May 20, 2020 5.0 Just perfect : congrats ! Pros Facility for the users, facility for the managers and the result : perfect ! Cons nothing ! Review Source Response from ZestMeUp June 3, 2020 Bonjour Clement, Nous vous remercions beaucoup d'avoir depose votre avis. Nous sommes navres de ne pas l'avoir fait plus tot, nous n'avions pas recu de notification de Capterra. A tres bientot ! L'equipe Bloomin ZH Zoé H. Junior Analyst Marketing and Advertising Used the software for: I used a free trial ### "Bloomin experience" May 4, 2020 4.0 Pros very intuitive interface Really appreciated that we could see the results/ comments of the other participants The Bloomin team was really helpful as well :) (with out their support, we wouldn't have the same successful results ;) ) Cons nothing , everything was perfect thanks to all the help we received Review Source JN Jean-Charles N. Senior HR Manager Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Review BLOOMIN" April 21, 2020 5.0 In general, we are very happy with the use of BLOOMIN. Thanks to them we were able to take the real temperature of our company and our collaborators. Their well being, fears, what we need to adapt and rectify. It allows us to learn and see how we really manage our people Pros This tool really makes it possible to democratize investigations. Indeed, an investigation in a company is generally perceived as a risk quiz. Here with Bloomin, the employee feels the watchful and fun part of the quiz. The sincere aspect. Allowing him to respond without barriers or fears Cons Nothing to report in particular. The positioning is very good Review Source GP Guilhem P. Partner Management Consulting Used the software for: Less than 6 months ### "A good choice " April 10, 2019 5.0 Pros Quality of the proposed questions Responsiveness Ease of use Ability to plug it in an existing software Cons Limited number of recommandations available as reactions to the observed results of the survey Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.