# Page 2 | Zest Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Zest the right Performance Management System solution for you? Explore 57 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156542/Zest/reviews

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Zest

4.5 (57)

[View alternatives](https://www.capterra.com/p/156542/Zest/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 26th, 2026

# Page 2 - Reviews of Zest

## Showing most helpful reviews

Showing 26-50 of 57 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ED

Emilie D.  
HRBP  
Computer Software  
Used the software for: I used a free trial

### "Simple et intuitif"

October 29, 2024

5.0

Pros

Adoption très facile de l'outil par tous (RH et collaborateurs), qui offre de larges possibilités de personnalisation et une bibliothèque de templates qui fait gagner beaucoup de temps !

Cons

Pas possible de customiser l’outil selon notre charte graphique

Review Source

dW

danaé W.  
Développement RH  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "première enquête d'engagement collaborateurs : 80% de taux de réponses !"

January 7, 2025

5.0

première enquête d'engagement pour notre ETI (secteur industriel) sur nos 5 entités ACTIA France couvrant plus de 1000 collaborateurs. projet couplé à un enquête clients (externe) via la fonctionnalité "sondage"

Pros

accompagnement de l'équipe projet CSM, réactivité, facilité de l'utilisation de l'outil pour répondre à l'engageomètre, personnalisation des questions de l'enquête

Cons

analyse des résultats nécessite une bonne maitrise du back office

Review Source

VB

Valérie B.  
Etudes  
Think Tanks  
Used the software for: I used a free trial

### "Un outil intuitif, complet et qui est accessible aux salariés sans email"

September 5, 2024

5.0

Analyse complète et détaillée de l'outil et demo par des équipes prof et à l'écoute.

Pros

Outil très complet. Adoption facile et intuitive. Souplesse de l’outil et larges possibilités de personnalisation. Le grand plus : bibliothèque de templates qui fait gagner beaucoup de temps ! notamment pour les salariés sans email

Cons

Inconvénients Pas d’inconvénients majeurs, de récentes évolutions comme l’analyse des verbatims ont comblé certains manquent initiaux.

Review Source

LD

Laetitia D.  
HR Development Manager  
Textiles  
Used the software for: 1-2 years

### "Feedback on Zest tool by Chantelle Lingerie "

June 11, 2020

4.0

Zest help us to measure the engagement and motivation of our employees, and empower the managers and the teams on those subjects (it's not only an HR subject). They are very attentive on our feedbacks to improve the tool and develop or optimise the features.

Pros

We use the features "LISTEN" that includes the Engagement meter, Key drivers, and Polls. Those features are very easy to set and use. The major point is that the manager, the HR team and the Admin have an customized access to the results depending on their perimeter. The poll feature is very easy to set. The user don't need a lot of training to use this tool because it's very intuitive.

Cons

The access to the results in back office for the HR and admin is easy but they could improve the ways the data are available in the tool, because if you wan to go further on the reporting the possibility to extract the data in excel could be improved. The key board could be improved too for managers, HR and admin The access of the historic, for the key drivers for exemple is not that intuitive More link between the features to help the manager having an overview of his/her team or for one employee on the results

Alternatives considered

[Zest](https://www.capterra.com/p/156542/Zest/)

Reason for choosing Zest

Because Zest offer the option to have NON ANONYMOUS polls and it's very important to us as one of our value is the transparency.

Review Source

DL

Dirk L.  
Managing Director  
Information Technology and Services  
Used the software for: 2+ years

### "Outstandig Design, making HR transformation simple"

April 28, 2020

5.0

In the beginning our team was not convinced to change the classical HR processes to a new era. But in the end the success happend. So today we are facing a complete new culture with thanks to Zest.

Pros

We changed our org structure from classical hierarchical pyramid to democratic and people centrics. No longer yearly appraisals or top-down-goals. Everything is now basis von employee engagement and continuous listenings. Zest made this transformation happen! Zest can integrate to Slack! Very nice!

Cons

After updating the App is loosing credentials, so I have to login manually after certain times (several weeks, not daily). But integration with SSO would help in future.

Reason for choosing Zest

UI and UX are very clear and user-friendly. Also very good role-based structure and intelligent functions like smart-org and smart-groups. NPS to compare different companies, branch-based.

Review Source

RG

Richard G.  
Instagram  
Accounting  
Used the software for: 6-12 months

### "Bloomin review its cool"

May 24, 2023

4.0

Pros

There are many possibilities provided by the program, including: \* a database of pre-configured surveys; \* a database of KPI; \* the usage of GIF is a major plus; \* the ability to planify surveys and simply build different lists of people.

Cons

The back office's interface is not particularly "happy to use" or user-friendly, making it difficult to create, plan, or alter campaigns, for instance. I had a lot of clicks and needed the support staff's assistance. meticulously modifying every survey for weekly

Review Source

MB

Marion B.  
Head of talent  
Automotive  
Used the software for: 6-12 months

### "Great product for management & HR but also employees "

June 12, 2020

4.0

Since we have zest we have improve all the Employee Experience : on boarding, offboarding, engagement surveys... It helped us a lot with the crisis as we have great templates and we checked up every month the mindset of employees... It helped a lot also managers to see the mood of their team with the "mood check" that is sent once a week. Managers also have templates to do their one on one with automatical reminder... It's a tool to give the voice of our employee, check the engagement for HR & managers and facilitate management life

Pros

I love the fact that the product is easy to use, user friendly for everyone : managers, HR & employees. It is really easy to setup but also fun to answer... The customer service is also amazing, they answer really quickly to your request and listen to their customers for new features & improvement

Cons

Some features are quite young so need a little improvement but that's normal I am not worried because everything is setup everytime in the next release...

Switched from

[Culture Amp](https://www.capterra.com/p/154170/Employee-Effectiveness/)

Culture amp are located in US feedbacks were long, customer service not here... They always sent me to a tuto...

Review Source

MB

Mathilde B.  
Responsable Communication interne  
Retail  
Used the software for: 6-12 months

### "Disponibilité des équipes : un vrai plus ! "

November 23, 2023

5.0

Pros

Bloomin est très simple a prendre en main : très intuitif ! De plus, l'équipe est présente et disponible pour toutes questions. On se sent accompagné et même coaché !

Cons

Certains éléments ne sont pas personnalisable : exemple le temps d'affichage des questions (trop rapide a mon sens)

Switched from

[Bloom](https://www.capterra.com/p/218669/Bloom/)

Pas d'accompagnement dans le traitement des enquêtes et peu de disponibilité des équipes.

Review Source

Damien N.  
COO & customer director  
Consumer Services  
Used the software for: Less than 6 months

### "An efficient solution to measure the employee experience"

September 18, 2019

5.0

I’m definitely convinced that customer experience and employee experience are linked. Bloomin is a powerful software solution to deliver a measure of employee experience. Answer rate to the surveys is >90% and the interface (conversationnal chatbot) is clearly a success key factor

Pros

Very easy to use and set up : UI ++ Survey is a conversationnal bot Using of GIF (option) to answer Banks of HR topics

Cons

Some improvements (in progess) to achieve for exporting results

Alternatives considered

[Supermood](https://www.capterra.com/p/187536/Supermood/)

Reason for choosing Zest

Start up sourced by our internal incubator, skills of Bloomin’s team, price and free trial

Review Source

IW

Irénée W.  
HR Efficiency Director  
Automotive  
Used the software for: 1-2 years

### "Let's go"

July 1, 2020

4.0

Pros

Ease of survey launch: the software is very user friendly, and very intuitive. Zest team is very responsive and present.

Cons

Whereas the soft is very ease to use for connected people, it is not designed for disconnected people like operators in plants. Hoping that the work in progress will overcome this difficulty.

Alternatives considered

[Supermood](https://www.capterra.com/p/187536/Supermood/)[Bleexo](https://www.capterra.com/p/182981/Bleexo/)

Reason for choosing Zest

Maturity, ease of use, integration in systems

Review Source

VL

Véronique L.  
Chargée de mission RH  
Government Administration  
Used the software for: 2+ years

### "Une solution agréable à utiliser et qui s'améliore !"

December 21, 2022

4.0

Bloomin permet d'obtenir une cartographie des problématiques et met en évidence des constats.

Pros

Le produit est facile à utiliser et les équipes support sont très réactives. Bonne concertation et travail d'équipe

Cons

La compilation des rapports avec plusieurs entités n'est pas proposée par le logiciel

Review Source

VR

Verified Reviewer  
Program Leader  
Financial Services  
Used the software for: 1-2 years

### "Un très bon outil de communication"

September 13, 2019

4.0

Les solutions Bloomin nous permettent d'apporter une nouvelle dimension de communication dans nos offres, mais nous servent également en interne D'un point de vue managériale j'ai beaucoup apprécié mettre les Pulse en oeuvre pour favoriser les échanges dans les deux sens

Pros

De prise en main aisée Interface moderne, permettant sérieux ou légèreté selon le public Options d'analyse variées

Cons

Le back office pourrait être amélioré J'aimerais pouvoir dupliquer des blocs au sein d'un Pulse

Review Source

SB

Sandrine B.  
Responsable marketing opérationnel  
Real Estate  
Used the software for: 6-12 months

### "Logiciel pratique"

May 19, 2021

4.0

Bloomin nous permet de mesurer le ressenti des collaborateurs sur des actions quotidiennes menées par les équipes dirigeantes, de prendre le pouls des équipes pour rester au plus proches des préoccupations et du bien-être des collaborateurs, de l'énergie les actions nécessaires pour l amélioration de l l'environnement au travail.

Pros

Facilité d utilisation. Mesure du ressenti des collaborateurs, segmentation des résultats, lecture rapide des retours pour plan d'action, sondage rapide et ludique

Cons

Améliorer et diversifier le type de questions (classement des réponses...), injection des fichiers RH en autonomie, report croisés

Reason for choosing Zest

Déjà utilisé par une entité du groupe

Review Source

Guillaume B.  
HR Project Manager  
Banking  
Used the software for: Less than 6 months

### "Great tool for measuring Employee Experience "

September 13, 2019

5.0

We use Bloomin to create a dashboard to follow the efficiency of our on site training

Pros

Very nice user experience, easy to set up and to train someone to use this tool. Teams really like the tool, uses cases can be very various and Bloomin will answer to most of your needs to measure your employee experience. Customer Service is a big plus

Cons

Like every start up, it's not always easy to implement such a tool in a big bank, you will probably face several challenges (IT, compliance, legal) to solve.

Reason for choosing Zest

Great customer support

Review Source

LC

Lydie C.  
Responsable Innovations GPEC  
Retail  
Used the software for: 6-12 months

### "point d'étape"

December 26, 2022

4.0

Bonne expérience, facile à mettre en place et à exploiter

Pros

Facilité de lancement et d'utilisation, reportings fournis

Cons

export vers excel et relance automatique en central à développer

Review Source

Eric C.  
HRIS Manager  
Human Resources  
Used the software for: 1-2 years

### "Not daily usage"

September 13, 2019

5.0

Pros

The software is a very simple use for the users, very friendly and fun. The results are well presented and easy to read

Cons

At the very beginning, the concept of Pulse or Diag is complex to understand.

Review Source

Francesco A.  
Inbound Specialist  
Marketing and Advertising  
Used the software for: I used a free trial

### "La soluzione SaaS per aumentare il coinvolgimento del tuo team"

November 25, 2020

3.0

Ho utilizzato la free trial per provarlo, e devo dire che è uno strumento molto interessante. Peccato per il prezzo.

Pros

hai accesso a report e dashboard dettagliati sulla tua interfaccia che ti consentono di misurare il livello di coinvolgimento dei dipendenti in tempo reale e di gestire i tuoi team con un clic.

Cons

Il costo è proibitivo per piccole realtà aziendale.

Review Source

lD

lysiane D.  
chef de projet  
Sports  
Used the software for: 1-2 years

### "Simplicité"

October 25, 2019

4.0

Réactivité, écoute, accompagnement = Top

Pros

Facilité d'utilisation, Duplication des enquêtes, convivialité des résultats Visibilité des verbatims par l'équipe

Cons

Méthode de restitution aux participants

Review Source

SK

Sihem K.  
Responsable du programme APEE Culture Happy Client  
Insurance  
Used the software for: 1-2 years

### "Témoignage GGVIE"

January 25, 2022

4.0

Une vraie expérience partenaire depuis mes premiers échanges avec le \[CONTENU SENSIBLE\] jusqu'à maintenant avec l'ensemble des mes interlocuteurs Bloomin

Pros

L'ergonomie de l'interface a beaucoup plu et a permis de faciliter l'acculturation des collaborateurs aux enquêtes

Cons

L'analyse des verbatims reste un axe d'amélioration dans ce logiciel

Reason for choosing Zest

pour l'ergonomie de l'interface et pour la qualité des échanges que j'avais eus avec \[CONTENU SENSIBLE\]

Review Source

VD

Vincent D.  
Global D2C Digital Head  
Consumer Goods  
Used the software for: 6-12 months

### "Great solution for team engagement "

April 9, 2019

5.0

Very good team with proximity and great customer focus to answer your needs

Pros

Very powerful and easy to use, employees love it

Cons

Nothing special to say. Easy to start with and very good support from the team so far

Review Source

oS

olivier S.  
Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Très bien, mais besoin d'améliorations"

September 18, 2019

3.0

Pros

je répond en français pour moi :-) le résultat graphique des questions pour les présenter en réunion d'équipe La facilité pour répondre aux questions

Cons

L'accès à l'analyse des enquêtes pas facile je n'ai pas trouvé le moyen de créer un favoris juste pour mon équipe, donc dans l' onglet "Analyser", je dois descendre la barre de navigation pour décocher ce qui ne m'intéresse pas et pour cocher ce qui m'intéresse. Il n'y a pas de sauvegarde de mes préférences, d'une session à l'autre. Pas possible de réduire la liste des enquêtes Dans l'onglet "analyser", je n'ai pas moyen de cacher la fenêtre de gauche pour avoir juste l'analyse qui s'affiche.

Review Source

CD

Clément D.  
CEO  
Education Management  
Used the software for: Less than 6 months

### "Bloomin in education"

May 20, 2020

5.0

Just perfect : congrats !

Pros

Facility for the users, facility for the managers and the result : perfect !

Cons

nothing !

Review Source

Response from ZestMeUp

June 3, 2020

Bonjour Clement, Nous vous remercions beaucoup d'avoir depose votre avis. Nous sommes navres de ne pas l'avoir fait plus tot, nous n'avions pas recu de notification de Capterra. A tres bientot ! L'equipe Bloomin

ZH

Zoé H.  
Junior Analyst  
Marketing and Advertising  
Used the software for: I used a free trial

### "Bloomin experience"

May 4, 2020

4.0

Pros

very intuitive interface Really appreciated that we could see the results/ comments of the other participants The Bloomin team was really helpful as well :) (with out their support, we wouldn't have the same successful results ;) )

Cons

nothing , everything was perfect thanks to all the help we received

Review Source

JN

Jean-Charles N.  
Senior HR Manager  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Review BLOOMIN"

April 21, 2020

5.0

In general, we are very happy with the use of BLOOMIN. Thanks to them we were able to take the real temperature of our company and our collaborators. Their well being, fears, what we need to adapt and rectify. It allows us to learn and see how we really manage our people

Pros

This tool really makes it possible to democratize investigations. Indeed, an investigation in a company is generally perceived as a risk quiz. Here with Bloomin, the employee feels the watchful and fun part of the quiz. The sincere aspect. Allowing him to respond without barriers or fears

Cons

Nothing to report in particular. The positioning is very good

Review Source

GP

Guilhem P.  
Partner  
Management Consulting  
Used the software for: Less than 6 months

### "A good choice "

April 10, 2019

5.0

Pros

Quality of the proposed questions Responsiveness Ease of use Ability to plug it in an existing software

Cons

Limited number of recommandations available as reactions to the observed results of the survey

Review Source

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