Who Uses This Software?

Metatask is used by small and medium companies in 30+ countries to manage all kinds of workflows and internal processes.


Average Ratings

14 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • Metatask
  • metatask.io
  • Founded 2017
  • Estonia

About Metatask

Metatask is a simple way to organise and control internal processes. Define any process as a simple list of tasks instead of complicated flowchart or BPMN diagram. Metatask reduces chaos, endless email threads and paperwork. With forms you can take your important data out of chat comments, attachments and emails. You can control how, when and who should provide process related information.


Metatask Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Task Management
  • Workflow Configuration

Metatask Reviews Recently Reviewed!


Using Metatask for about a year to manage all our admin processes.

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was looking for a way to systematize our HR and IT-related processes like onboarding people, terminations, leave requests, clients setup etc. Metatask has light and clean user interface and it was easy to setup all my workflows; inside the app they look like a list of steps that needs to be done.
Setting due dates: I like the flexibility to use business or calendar days and to have customized holidays schedule.
Available tasks inbox: I like to assign tasks to departments instead of specific employees, we have more than one person who can handle HR and IT related tasks and this was very handy.
Chat tool: I like that comments when added appear instantly, like in Slack or Skype, we use it for a quick chat about tasks.
Zapier: using it to send emails from a process and save documents to G-drive.
Forms: I like how forms are used to collect and transfer data from task to task.

Cons: After a year of using we feel a need for more advanced features: conditions to exclude or include some tasks, some way to have request/approval workflows.
Definitely, needs at least some reports and export to CSV or Excel.

Overall: I can take my iPhone and quickly check the status of all things going on, at a glance. This gives me a great peace of mind. Employees now have a good understanding what and when needs to be done, they see every step and who is responsible. We are saving tons of time without syncing-up in emails as before.

Metatask on the rise!

Feb 21, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very intuitive.
Clean interface.
Good logic.
Great support.

Cons: No clear view of upcoming features.
Not much information about the company or people behind it.
No beginner to advanced tutorial.

Overall: Metatask is by far one of the most promising process creation tools I've come across. It's obvious that this product is still being developed, so don't expect a lot of whistles and bells and be aware that some features are currently missing. But a lot of them are on the 2017 roadmap.
What I like most so far is the very clean and easy to use interface, the fact that a lot of options for creating templates and forms are already available and very intuitive, the fact that Metatask is becoming popular on Zapier, which will only help increase the possibilities of the tool and last but not least: the great support you get.
Of course, it's obvious that for some things, you have to find your own workaround, until the product is finished, but for me, it makes it more challenging and more fun because it stimulates your creativity.
Metatask is definitely worth trying and a tool to keep an eye on in 2017.

To simple

Nov 10, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Nice, clear and brigt look. Very useful group chat in one task. Very useful option is also that this is connected with date and hour of modification.

Cons: Lack of possibility to add files connected with task to share them with others - it would be very useful.

Overall: This is neutral for me. I think it is good option for non complicated tasks in teams. It is very bad for tasks which containes very complicated tascs conneced with many files.

Vendor Response

by Metatask on November 15, 2017

Hello there! Sorry to hear you were not able to configure your process to share files the way you wanted. Metatask have multiple options for collecting and sharing files and documents between process or task participants (file attachments in task comments, file attachments in data form). We would be happy to help you configuring your workflow the right way for sharing files - please just contact us in support chat within Metatask app.

We have transformed our internal workflows thanks to Metatask & their team

Aug 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: One of the most intuitive services I've ever used, administered and deployed. Metatask really shines for administrators with its ready to deploy templates and their configuration. Managing workflows has never been easier.
It also shines due to the fact that there's a very low learning curve for users so deployment in a medium to large organization is trouble-free

Cons: Metatask is a very new and promising service so there's some details on that front. That being said the roadmap for new features seems to cover many of these limitations.
Please integrate a reporting feature!

Overall: We have streamlined our workflows regarding our sales & purchasing department. We have significantly reduced miscommunication & increased our response time for our sales team and our clients.

Exactly what I needed to manage an SEO business

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have tried every project management tool, Asana, Flow, Trello, Jira and they just were either too simple or too complicated for a SEO/digital marketing business. Recurring tasks/templates makes up such a big part of the business and it's great to have Metatask take care of it all. Business Processes are documented but also converted to task lists which is what i was looking for. Still on the trial but for only a month, this is a steal.

Cons: I would really love to see subtasks be implemented in templates. Trying to be detailed in my templates means I just end up with either a lot of 'main' tasks or I just have to put all that information in the task description

Vendor Response

by Metatask on March 22, 2018

Peter, thank you for a great feedback! Sub-tasks are coming soon - stay tuned!

A very good task / process management tool for SMEs

Mar 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple, easy to learn and use! Well designed UI. Easy integration via Zapier! Access to a Trial.

Cons: 1.05 lacks Google auth and Google G suite integration. The ability to populate form data from a predefined list or via Zapier.

Overall: After reviewing over 20 tools, if found that most of them had user experience problems, they were just too hard to figure out and would require to train our users. Metatask is focus on one thing and does it well with an intuitive interface, easy integration via Zapier. There is still a few important features missing for us but I'm confident that they will get added in the near future. A big thumbs up!

Recommendations to other buyers: I hope that they are successful with Metatask and when they decide to charge for it, I hope that it will be reasonably priced. Go try it!

looked at bunch of process software and this really works for us

Jul 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: clean interface, intuitive, lots of functionality, affordable - and some good zapier integrations that let you schedule tasks

Cons: The only thing I might change is that I would like to be able to complete process at any point in the process (currently if there is a decision point mid-process that would end the process, the user still must complete all of the remaining steps to "complete" the process.

Overall: allows us to track and standardize processes

Vendor Response

by Metatask on July 18, 2018

Thanks for reviewing us! We plan to add a way to complete processes at any time without completing all tasks. In a meantime an easy workaround is to delete all tasks not planned for completion and process will become completed.

Capterra-loader

One of the best task management tools I've used personally.

Nov 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The minimalism of the UI makes it so much nicer to look at. Ease of access and use is also pretty awesome.

Cons: By default, it sends way too many notifications via email. Easily fixed in settings though, so not a huge problem.

Vendor Response

by Metatask on November 16, 2017

Thanks a lot for your feedback! We are very happy that you liked our product. In regards to email notifications - we going to adjust our default settings to send less of these to new users. Thanks for a suggestion.

Metatask is great, easy to use, it helps a lot with internal processes and can be 100% customized.

Aug 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That is 100% customized to any kind of process, so it can be measurable. and you can see the bottlenecks in your organization.

Cons: It takes a while to configure everything necessary, but once is done it totally worth it. Also it still don't have restrictions by accounts (F. Ex. Users can see and modify templates, or delete other people's processes)

Metatask is a great tool, simple and easy to use and provides just what our team needs.

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple, without any hassle and fully customizable at the same time. The UI design is great and to-the-point. No confusion what so ever. I also like the ability to add different kinds of forms to each step in the process. As a plus, it supports Zapier integration too.

Overall: A platform for running processes and its' optimization.

If you havn't used this, do it now. You'll be impressed with your outcome of your business processes

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Can make templates. Turn it into a process, then it makes into task automatically. Very automated. I was using Trello before, Metatask kicks up because it's fully automated.

Overall: Automate your business process

Metatatsk - easy to use and promising

Mar 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Pros: Simple, easy to understand
Cons: No critical
Overall: In our company Metatask is used first of all for the task management, which we find rather logic and structured.
Secondly, Metatsk is a useful tool for the contextual conversations,we can follow-up in the task and nothing might be lost.
Also I'd like to mention that it rather suitable for task timing and easy to change the process patterns if you need to.
Besides, all the team can track tasks, so we closely in touch.

Good looking, easy to use and free. Amazing product.

Jul 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good looking, easy to use and free. The Zapier integration is where this product really shines, you can easily create any kind of process (e.g. time based, based on other triggers, from Slack and etc.). The product is still relatively new, but there's already a lot of feature.

Cons: The lack of SSO (Google) for better onboarding. Access rights can be a little tricky, but those should be fixed in the next update (Metatask 2.0).

Overall: More automatisation and standardisation

Capterra-loader

We have used the software to manage the administrative processes of the company's clients

May 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The list to implement templates and their configuration is very useful and easy for administrators as well as managing workflows.
The learning curve is very low for the users, so the implementation in a medium organization does not represent problems

Cons: It is necessary to have more advanced functions, to be able to condition the exclusion or to include tasks, to be able to have application and approval workflows. Have at least some reports and be able to export.

Vendor Response

by Metatask on May 22, 2018

We are happy to know you've been enjoying using Metatask at your company, Marlyn! All the features that you mentioned are in our roadmap and should be implemented in the course of this year.