# ticketmatic Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ticketmatic Software - reviews, pricing plans, popular comparisons to other Ticketing products and more.

Source: https://www.capterra.com/p/156571/ticketmatic

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# 

 ticketmatic Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ticketmatic

## What is ticketmatic?

ticketmatic is a European SaaS platform for ticketing, CRM, and marketing used by cultural venues such as theatres, concert halls, festivals, and cultural centers. It helps organizations manage ticket sales, audience data, segmentation, and communication in one integrated system, giving teams better insight into their audiences and more control over their operations. What makes ticketmatic unique is the combination of a robust, all-in-one SaaS product with custom development when needed. Through its flexible architecture, organizations can adapt workflows, ticket shops, reports, and integrations to match their specific way of working. This allows venues with complex or unique needs to benefit from the reliability and scalability of a SaaS platform while still building solutions that fit their specific context, processes, and partnerships.

## What is ticketmatic used for?

[Ticketing](https://www.capterra.com/ticketing-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ticketmatic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ticketmatic.com&name=ticketmatic)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ticketmatic

3.0 (1)

VS.

[4.2 (146)](https://www.capterra.com/p/164715/ROLLER/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.0 (1)

Ease Of Use

4.3 (146)

Value For Money

2.0 (1)

Value For Money

4.0 (126)

Customer Service

2.0 (1)

Customer Service

4.2 (143)

## ticketmatic alternatives

[4.9 (303)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (782)](https://www.capterra.com/p/147664/EventCreate/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.9 (595)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/)

Starting price

$0.28

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

API

Application programming interface that allows for integration with other systems/databases

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Cross Selling Functionality

Automatically suggest related, complementary or add-on items to customers

Customer Data Management

Searchable repository of information about clients

ticketmatic 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Manage attendance for classes, shifts, meetings, or events

Scan barcodes to ensure accurate pricing and label tracking

Automatically suggest related, complementary or add-on items to customers

Searchable repository of information about clients

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Import and export data to and from software applications

Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Ensure compliance with the General Data Protection Regulation protocols

Obtain tickets via Kiosk upon arrival at event

Access software remotely via mobile devices

Allowing users to order, pay for, obtain, and validate tickets using mobile devices

Allow users to buy and sell tickets online, register for events, and collect buyer information

Allows event organizers to sell and manage tickets directly on-site

Accept and process customer payments for products or services using hardware and software

The ability to print tickets before arriving

Design, communicate, and distribute incentives to perform a specific action

View and track pertinent metrics to find patterns and gain insights from data

Specify type/number of reserved tickets based on seating selected during booking

Reports specific to sales analysis for trends and strategies

Grants the users access to all events for one season

For selection of seat at booking or check-in

Set up connections to third-party platforms to improve business processes

Create and manage ticket reservations for various events

Built-in website builder or integration with third-party site

Features

2.0 (1)

2.0

Based on 1 reviews

## Pricing

Value for money

2.0 (1)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

2.0 (1)

2.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

2.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.0 (1)

2.0

Based on 1 reviews

## User reviews

Overall rating

3.0

Based on 1 reviews

Filter by rating

5(0)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Andrew M.

Owner

Entertainment

### "Not a fan"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

January 15, 2020

Their whole mindset is old fashioned. Selling 'licenses.' Locking you in to automatic contract extension. No thank you. No one will stand for that any more. Hello FareHarbor!

Pros

It worked I suppose. I didn't crash. Compared to what we used now, however, there was nothing I liked.

Cons

When we signed, we told they would not charge us for every hour of customizing and yet that is exactly what happened. The software is out of date and old fashioned. It did nothing modern. They had no ability to work with Google to track leads. It's just silly to use something like that in 2020. Sure our team then was, uh, less sharp than we are now, so some of this is on us. But still.

Reasons for choosing ticketmatic

Quite the opposite. We chose FareHarbor over them and left with a year in our contract. That's how poor they were.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)