--- title: "ticketmatic Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ticketmatic Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/156571/ticketmatic/" page_type: "product" language: "en" --- # ticketmatic Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ticketmatic ## What is ticketmatic? ticketmatic is a European SaaS platform for ticketing, CRM, and marketing used by cultural venues such as theatres, concert halls, festivals, and cultural centers. It helps organizations manage ticket sales, audience data, segmentation, and communication in one integrated system, giving teams better insight into their audiences and more control over their operations. What makes ticketmatic unique is the combination of a robust, all-in-one SaaS product with custom development when needed. Through its flexible architecture, organizations can adapt workflows, ticket shops, reports, and integrations to match their specific way of working. This allows venues with complex or unique needs to benefit from the reliability and scalability of a SaaS platform while still building solutions that fit their specific context, processes, and partnerships. ## What is ticketmatic used for? [Ticketing](https://www.capterra.com/ticketing-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ticketmatic?[Manage this product listing](https://www.g2.com/products/ticketmatic/claim_requests/new?auto=true) ## ticketmatic Overview Updated September 2026 AI summary Ticketmatic is a cloud-based ticketing solution for small and midsize organizations, offering tools for event ticketing, reserved seating, online and mobile ticketing, and attendance management. Features include seating maps, barcode scanning, customer data management, promotions, dynamic pricing, reporting, and third-party integrations. Optional capabilities like API access and customizable branding help teams tailor the platform to their needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ticketmatic 3.0 (1) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.0 (1) Ease Of Use 4.8 (5,821) Value For Money 2.0 (1) Value For Money 4.9 (3,595) Customer Service 2.0 (1) Customer Service 4.9 (3,324) ## ticketmatic alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) ## FAQs about ticketmatic Overview ### What company size and specific industries is ticketmatic built for? ticketmatic is designed for cultural venues of all sizes, especially theatres, concert halls, and festivals that need ticketing, audience management, and marketing tools. It fits organizations in the arts and live events sector that handle ticket sales, manage audiences, and promote performances or events. Features and Usability ### What are the key features of ticketmatic? ticketmatic offers event ticketing with reserved seating, seating map, and season tickets, plus online ticketing, mobile ticketing, kiosk ticketing, and onsite ticketing. It also includes barcode ticket scanning, attendance management, CRM, email marketing, dynamic pricing, customizable reports, sales reports, and third-party integrations. Getting Started and Support ### What training and onboarding options does ticketmatic offer? ticketmatic provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does ticketmatic offer? ticketmatic provides chat support. No reviewer feedback on support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the catalog data. ## Features AI summary Based on 3,861 Ticketing reviews According to Capterra reviewers, these are the Ticketing features buyers prioritize most when evaluating a solution: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) ticketmatic includes other capabilities that Capterra reviewers also consider important, such as **Ticket Reservations** (**59%**). This feature helps businesses manage seat holds and booking requests more efficiently, giving teams better control over ticket availability and customer demand. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Attendance Management Manage attendance for classes, shifts, meetings, or events Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Cross Selling Functionality Automatically suggest related, complementary or add-on items to customers ticketmatic 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Ticketing: Manage tickets for specific events - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Mobile Access: Access software remotely via mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Website Management: Built-in website builder or integration with third-party site --- Features 2.0 (1) 2.0 Based on 1 reviews ## Pricing Value for money 2.0 (1) Value for money 2.0 (1) 2.0 Based on 1 reviews ## Support, customer service and training options Customer Service 2.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 2.0 (1) 2.0 Based on 1 reviews ## User reviews Overall rating 3.0 Based on 1 reviews Filter by rating 5(0) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Andrew M. Owner Entertainment ### "Not a fan" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 January 15, 2020 Their whole mindset is old fashioned. Selling 'licenses.' Locking you in to automatic contract extension. No thank you. No one will stand for that any more. Hello FareHarbor! Pros It worked I suppose. I didn't crash. Compared to what we used now, however, there was nothing I liked. Cons When we signed, we told they would not charge us for every hour of customizing and yet that is exactly what happened. The software is out of date and old fashioned. It did nothing modern. They had no ability to work with Google to track leads. It's just silly to use something like that in 2020. Sure our team then was, uh, less sharp than we are now, so some of this is on us. But still. Reasons for choosing ticketmatic Quite the opposite. We chose FareHarbor over them and left with a year in our contract. That's how poor they were. 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