# Flipdish Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Flipdish Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more. Source: https://www.capterra.com/p/156603/Flipdish --- # Flipdish Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Flipdish ## What is Flipdish? Flipdish is an all-in-one POS and restaurant management system powering thousands of restaurants and takeaways around the world. Make life easier by streamlining operations with an intuitive kitchen display system, inventory management, powerful reporting tools, driver tracking, payroll management and more. Grow your business and increase customer satisfaction with digital ordering solutions like web, app and kiosks. Build your brand and earn more money with the help of our marketing specialists. ## What is Flipdish used for? [Online Ordering](https://www.capterra.com/online-ordering-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/) Top alternative Featured Overall rating Based on 113 user reviews Reviews sentiment Positive 94% Neutral 2% Negative 4% Starting price $99 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Flipdish?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.flipdish.com/&name=Flipdish) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Flipdish 4.8 (113) VS. [4.1 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $99 Per Feature, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (113) Ease Of Use 4.2 (550) Value For Money 4.7 (107) Value For Money 3.8 (465) Customer Service 4.8 (111) Customer Service 3.7 (517) ## Flipdish alternatives [3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.7 (42)](https://www.capterra.com/p/157466/Rezku-POS/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (66)](https://www.capterra.com/p/149980/Ehopper/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [View all alternatives](https://www.capterra.com/p/156603/Flipdish/alternatives/) ## FAQs about Flipdish Overview ### What problems does Flipdish solve? Flipdish solves phone-order bottlenecks, order-entry mistakes, and slow menu updates by letting customers place accurate orders directly, syncing them quickly to staff workflows. It also fixes weak customer retention and limited sales visibility with loyalty tools, push marketing, and clear reporting. Restaurant owners, front-of-house teams, and multi-store operators benefit most. Answer based on 101 reviews Overview ### Which roles and teams benefit most from Flipdish? Flipdish is most used by restaurant owners, directors, and managers who need to run online ordering, delivery, and customer communications from one platform. Operations teams use it to streamline order flow and promotions, while executives rely on reporting and performance visibility to support growth across single or multiple locations. Answer based on 111 reviews Overview ### What company size and specific industries is Flipdish built for? Flipdish is designed for takeaway businesses, restaurants, and quick service restaurants of all sizes. It is built for food service operators that need tools tailored to ordering and sales in those sectors, rather than for general-purpose businesses outside the food industry. Features and Usability ### What are the key features of Flipdish? Flipdish includes core online ordering and order management tools, plus menu management for quick item and price updates. Reviewers also focus on payment processing, promotions and discount codes, loyalty programs with push notifications, and reporting dashboards with sales metrics. Differentiators include POS integration and geolocation for delivery and collection. Answer based on 67 reviews Pricing ### How does Flipdish handle payments and fees? Flipdish offers online payments, refunds, vouchers, and lower-fee ordering for many restaurants, but charges can still be a concern. Independent restaurants often like the value and clear billing, while some teams want better visibility into fees, easier partial refunds, fewer add-on costs, and stronger handling of payment disputes or online payment issues. Answer based on 19 reviews Integrations ### Which third-party tools and platforms does Flipdish integrate with? Flipdish integrates with Deliverect, DoorDash for Merchants, Lightspeed POS, Google Analytics 360, Meta for Business, Otter, Vromo, and Zapier. These connections span delivery operations, point-of-sale systems, analytics, marketing, and automation, with 14 third-party platforms listed in its integration catalog. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does Flipdish offer? Flipdish provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation offers written reference material and videos provide visual, self-paced learning resources for setup and feature review. Getting Started and Support ### What customer support options does Flipdish offer, and how do users rate the experience? Flipdish offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as friendly, prompt, and easy to reach, with quick help on menu changes and setup. Some reviewers, however, report slow or ineffective issue resolution, generic responses, and frustration during hardware, software, or dispute-related problems. Answer based on 69 reviews Bugs and issues ### Does Flipdish have many bugs or technical issues? Flipdish works reliably for many restaurants, but technical issues still come up in some setups. Small business owners often describe smooth day-to-day ordering, app use, and updates, while others mention kiosk, payment terminal, portal, or website problems. Support often fixes reported faults quickly, though some teams face delays and unresolved hardware issues. Answer based on 30 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Ordering 4.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Tracks and processes online orders Order Management 3.4 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Kitchen/Menu Management 3.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Allows users to view inventory and build a menu that's appropriate Payment Processing 3.0 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Reporting/Analytics 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Loyalty Program 5.0 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Flipdish 72 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Import and export data to and from software applications Manage order deliveries until they are received by the customers Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Electronically collect payments for goods or services Designed for food trucks Serves restaurants Form predictions based on past and present data/trends Determines the location of a device using GPS or an IP address Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Allows users to view inventory and build a menu that's appropriate Report on the allocation and distribution of labor costs across projects Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Create and edit a list of food/beverage items Access software remotely via mobile devices Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages Manage and support multiple locations Tracks and processes online orders Accept and process online payment transactions Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Schedule an order online for a future time/date Track orders throughout the fulfillment process Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Integrates with point of sale (POS) systems Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Matrix barcode that stores information Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants Track and facilitate returns of products sold Plan daily routes to optimize employee scheduling and provide directions Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Generate separate bills for various meals and combos within a complete order Send promotional campaigns or transactional messages via text messages Send messages via SMS Market event via social media tools Distribute a bill into multiple payers according to the proportion suggested by the payers Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Assign waitstaff and coordinate the table services Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Customize website features Get Advice We can help you find the software with the features you need. Features 4.6 (113) 4.6 Based on 113 reviews ## Pricing Value for money 4.7 (107) Basic $99.00 Per Feature,Per Month Value for money 4.7 (107) 4.7 Based on 107 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[ Otter](https://www.capterra.com/p/202799/Otter/)[ Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/)[ Deliverect](https://www.capterra.com/p/197514/Delivery-Management-Sofware/)[ Vromo](https://www.capterra.com/p/154604/Spatula/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (111) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (111) 4.8 Based on 111 reviews ## User reviews Overall rating 4.8 Based on 113 reviews Filter by rating 5(100) 4(6) 3(2) 2(2) 1(3) Mentioned topic Sorted by most recent LT Laurentiu T. owner Food & Beverages ### "DOnt waste your money" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 9, 2026 Pros after a bad experience,i cant write something good about them. if you are deciding to use them,make sure you are you are reading all the bad reviews as well,not just the good ones,in this way you will know what to ask,or what to expect from them Cons I started the jurney with them in December,since then i had just issues from miscommunication or wrong information's given,to days of waiting to be contacted by the Account Manager,when im saying days,i mean 8 days first time,and second time 3 days,the customer service reply,we will escalate this and you will be contacted by the account manager. Ive been in touch even with a lady Manager and the same reply came,tha account manager will contact you. I understood that some small issues can happen and i gave them another chance and another,but now im fed up with all the situations and lack of support received. For me was just a bad experience and i requested for the account to be closed and i also blocked all the payments to them. i don't recommend to nobody to use Flipdish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 17, 2026 Hi there, thank you for your feedback. We’re very sorry to hear about your experience and the delays in getting support and contact from your Account Manager. Waiting days for follow up after being told the issue would be escalated is not the standard we aim to provide, and we understand how frustrating repeated miscommunication can be. Please email help@flipdish.com with your name, business name, and the email linked to your account so we can review what happened and confirm the status of your account closure request as a priority. Till Constantin L. CEO Hospitality ### "Disappointing & disfunctional " 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 19, 2024 Our experience with Flipdish has been extremely disappointing. We rely on their kiosk and payment system for our restaurant, but the devices have been plagued with persistent issues. For over two weeks, our kiosk has been non-functional, and the payment terminal frequently disconnects, despite stable internet speeds and exhaustive troubleshooting on our end. The customer service has been slow, unprofessional, and ineffective. They repeatedly provide generic advice and fail to address the core problems. Communication feels like talking in circles, with no clear resolution or accountability. As a business, this has caused significant disruption to our operations, loss of sales, and damage to our brand reputation. We expected better support and reliability from a company in this space. Unless Flipdish makes major improvements to their hardware, systems, and customer service, I cannot recommend their services to any business owner looking for a dependable solution. Pros The order website looks nice and the UI is generally nice. Cons It doesn't work and that is essential! See below! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Till L. ceo Hospitality ### "Malfunction and no customer support. " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 10, 2024 Pros UX is nice and intuitive. So the base is good. Cons It doesn't function properly. Constantly crashing, orders not coming through. Quite terrible. We lost many customers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FT Felix T. Agronomie Food Production ### "Logiciel de gestion" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2023 Pros Logiciel de gestion de services alimentaires, il est utile pour les restaurants et les hôtelleries qui gèrent de plusieurs points de vente et des plats à emporter. Cons Aucun inconvénient lié à ce logiciel de gestion. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Juan R. Redactor Broadcast Media ### "Software alternativo a los portales de comida a domicilio" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 16, 2023 Pros Si tienes repartidores y no necesitas estar en la aplicación de Just Eat, Deliveroo, Glovo o Uber Eats, es tu alternativa deseada, no pagas un % altísimo por cada pedido, sino que pagas por mes una cuota fija. Cons Que puedas meter empresas localizadoras de ultima milla pero tengas que pagar un extra... No creo que les cueste tanto hacer llamadas a la API para ir viendo por donde va el envío. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Owner Restaurants ### "Stay well clear of these scoundrels!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 26, 2023 Cons My advice stay well clear from this company called “Flipdish” Completely destroyed our established restaurant, nothing works seamlessly as they promised before signing up.
No one takes responsibility and you’ll have to deal with all their technical issues yourself, Such a stressful experience, wish I had never signed up. 
I had to just quit after investing in their start up fees and overpaying paying for tablets and printers, I had been dragged along for over two months with lies, what a relief to leave Flipdish. Reasons for choosing Flipdish My advice stay well clear from this company called “Flipdish” Completely destroyed our established restaurant, nothing works seamlessly as they promised before signing up.
No one takes responsibility and you’ll have to deal with all their technical issues yourself, Such a stressful experience, wish I had never signed up. 
I had to just quit after investing in their start up fees and overpaying paying for tablets and printers, I had been dragged along for over two months with lies, what a relief to leave Flipdish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JT Jackie T. Business Owner Food & Beverages ### "Flipdish's handle customer disputes" 2.0 Overall Rating 2.0 2.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 June 28, 2022 I used Flipdish for more than 1 year for my ghost kitchen location. It has been great until there is a dispute with one of the customers. This customer filed a dispute for online purchases between March 2022 to May 2022, a total of more than $900. Flipdish did not contact our company about this dispute and immediately refunded $967.48 to the customer. Pros Inexpensive and easy to use. Provide complete solutions to new business. Cons The least I like about this company (not software) is the way they handle credit card disputes. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reasons for choosing Flipdish Less expensive, provide turn-key service for mew business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AC Alessandro C. CEO Restaurants ### "Lacking of basic functions " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 October 24, 2021 Not worth the money. They are pushy on you to get one the expensive marketing package. Pros Easy set up, nice customer interface, nice portal functions Cons No “ready” button, no “add extra time” button, no “out of stock” button when orders arrives. Terminal provided to small, orders list is unclear, acceptance time in unclear. Receipts printed are long. And unclear. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RN Roji Ninan T. Restaurant Manager Food & Beverages ### "The best food ordering app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 25, 2021 Very positive Pros Easy to use User friendly Can update easily Cons Once placed the order there is no option to change the order Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HV Hendrik V. Owner Food & Beverages ### "Flipdish saved me from disaster " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2021 We were ruined and broke when the pandemic started, Flipdish’s free startup saved us from the brink Pros The order are organised and the fee is very low Cons There is absolutely Nothing to fault , so I can’t say anything negative Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/156603/Flipdish/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Restroworks vs Flipdish](https://www.capterra.com/compare/142877-156603/Restroworks-vs-Flipdish)[Owner.com vs Flipdish](https://www.capterra.com/compare/156603-10002488/Flipdish-vs-Owner)[Toast POS vs Flipdish](https://www.capterra.com/compare/136301-156603/Toast-POS-vs-Flipdish)[Square Point of Sale vs Flipdish](https://www.capterra.com/compare/156603-275802/Flipdish-vs-Square-Point-of-Sale)[StoreKit vs Flipdish](https://www.capterra.com/compare/156603-203009/Flipdish-vs-SK-Takeaway)[SpotOn vs Flipdish](https://www.capterra.com/compare/156603-197473/Flipdish-vs-SpotOn-Restaurant) [Genius vs Flipdish](https://www.capterra.com/compare/156603-195074/Flipdish-vs-Genius)[Lavu vs Flipdish](https://www.capterra.com/compare/118828-156603/Lavu-vs-Flipdish)[Epos Now vs Flipdish](https://www.capterra.com/compare/152638-156603/Epos-Now-vs-Flipdish)[MYR POS vs Flipdish](https://www.capterra.com/compare/156603-174862/Flipdish-vs-myr-pos)[Clover vs Flipdish](https://www.capterra.com/compare/156603-226864/Flipdish-vs-Clover)