Who Uses This Software?

Restaurants, takeaways, delis, convenience stores and cafes that want to offer online collection or delivery services.


Average Ratings

61 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $485.00/one-time
  • Pricing Details
    7% of order fees (depending on volume) 2.5% card fee
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Flipdish
  • www.flipdish.com/
  • Founded 2015
  • Ireland

About Flipdish

Provides an industry leading, user friendly online ordering system for individual restaurants, multi-store chains, takeaways, delis, cafes, convenience stores and franchises.


Flipdish Features

  • Billing & Invoicing
  • Built-in Accounting
  • Employee Management
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Table Management
  • Wait List Management
  • Delivery Tracking
  • Dispatch Management
  • For Restaurants
  • Gift Card Management
  • Menu Management
  • Online Ordering
  • Order Management
  • Routing
  • Sales Trend Analysis
  • Supports Loyalty Program
  • Costing
  • For Cafeterias
  • For Healthcare Facilities
  • Free / Reduced Meals
  • Inventory Management
  • Menu Planning
  • Nutritional Analysis
  • Online Payments / Funding
  • Point of Sale (POS)
  • Purchasing
  • Recipe Management
  • Schools
  • Tray Tracking
  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management

Flipdish Reviews Recently Reviewed!


Capterra loader

Second to none customer experience. Amazing app functionality and fantastic user dashboard for data.

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I love most about this software is a draw between two of its functionalities. As an app for users, its extremely easy to use interface can be priceless attracting new customers who may be weary of this type of technology. Everything about it's order process instills confidence that the order has been sent and the process went smoothly.

The second functionality is the data dashboard for us as owners. To put it simply it removes all guess work behind the typical question of what drives our sales. It's presented as both easy to read graphs and also in a downloadable format for those who wish to run excel sheets. You'll soon find out your truly most profitable items, events, delivery locations, even hour of the day.

Cons: Having been with Flipdish very early on, I've never once had an instance where I thought to myself "I don't like this".

Overall: There are many benefits to this software that all add up. A huge benefit is having customers create their own orders and thus eliminating human error of missing items over the phone or incorrect special requests. The orders come in quickly, in an easy to read format reducing the time of taking an order over the phone from minutes to seconds. As a result we can also use codes for discounts and promotions, deliver them straight to the customers phone and even give special vouchers for free meals.

This app now allows you to advertise to your customers without leaving the business to deliver leaflets, and without worrying will Facebook show all my page followers my post.

The benefit of allowing card payments is also one to note as it reduces cash in store which in tern can speed up customer service as the payment process in store is removed and the customer simply walks in and walks out.

Vendor Response

by Flipdish on July 12, 2018

Hi Luca, Good to hear all is going well. Thanks for the feedback.Kind Regards, Conor, CEO @ Flipdish

I find Flipdish to be a great company with excellent customer service

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is very user friendly and easy to navigate. I like that I can reconcile the daily reports to our shop sales for the accounts. The software allows me to have a good overview of the sales per our stores on a daily basis which is important for my accounts reconciliations. The reports also help to look at key trends in the order history. The reports show individual shop sales separately which is very useful. If I have any problems or queries with the software, the customer service team are excellent and always respond back to my queries promptly. The customer service follow through is excellent and the team are always friendly and helpful.

Cons: I generally don't have any major issues with using the software. Overall, I find it to be very user friendly and good to use. What I like least about the software is the large size of the excel export files on the back office. The CSV export file can be quite large with a lot of columns and data that I don't use. This can sometimes be cumbersome to filter and sort to get the information out that I may need for reconciliation purposes. This is the only negative that I have on the usability of the software and the export reports.

Vendor Response

by Flipdish on May 09, 2018

Hi Ruth,

Thank you for taking the time to leave such a positive review of Flipdish. It's terrific to read how powerful you find the reporting functionality to be for Bombay Pantry, allowing you to view sales by stores and key trends in order history. Thanks for sharing your feedback, it is constructive feedback like this which helps us to continue to improve for our customers. We are planning many updates to our reporting this year which we think will continue to add value for you. If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Best wishes,
Heather
Customer Success @ Flipdish

Very good, great staff, easy to manage, lower percentage rates and essentially a white label.

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Service is top.

Nice and easy App for customers.

Obviously lower percentage taken.

Great companion website.

Speed of corrections and change to menus.

Cons: Device in store may need updating to something similar to just eat. but only a minor issue and this would then set the standard for operations. however I understand it might then need to increase the percentage. So if that's the case then no.

Overall: ease of use, cheaper rates, our own app without the hassle.

Vendor Response

by Flipdish on April 24, 2018

Hi Michael, thanks so much for your great review! It's terrific to hear that you have found our customer service to be top class and the app & websites to be very user friendly for both your Remos Pizza and Brooklyn Burger customers. We're considering lots of different options for device upgrades in future; we will be sure to keep you updated! Thank you again for taking the time to share your feedback, we really appreciate it. If we can help at all, just let us know. Best, Heather Customer Success @ Flipdish

Have had this for a year now, could not fault it in anyway, has driven my business by about 20%.

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I now have a very simple way of rewarding my customers for their loyalty, it's all automatic, for every 10th order they get 11th free, therefore its an incentive for them to come to my business instead of one of my competitors. Ordering is so simple, it cuts down on staff time answering the phone to take a customers order, and also cancels out any chance of the order being taken down incorrectly. I can also see the most popular items that are selling on a daily weekly basis.

Cons: As of yet I have no dislikes with this software, any issues I have from time to time with cancelling a customer order has always been dealt with in a very timely manner

Vendor Response

by Flipdish on May 09, 2018

Hi Stephen,

Thank you for your amazing review. Wow, we're so happy to read how much Flipdish has helped grow your business and drive up sales by 20%. That is fantastic and what we want to achieve and more for every customer! If there's anything I can do to make your experience even better, please do not hesitate to get in touch!

Best wishes,
Heather
Customer Success @ Flipdish

Good product with exceptional customer service

Mar 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The customer support is especially high quality; in particular since I started dealing, I have found that issues are attended to immediately, queries are answered promptly and with great care and attention, and she goes above and beyond by keeping up to date with our business over our social media channels

Cons: No way to print out daily report from terminal, but was advised as to getting the reading from the online server. Was able to get an account set up with limited access to other functions - would prefer that account could only access the daily reports, which is not possible at the moment but I have been informed that changes are in the pipeline.

Vendor Response

by Flipdish on May 09, 2018

Hi Jade,

Thank you for your kind words and for leaving us a 5 star review. Our customer team are dedicated to helping our customers grow their online orders, and are only too happy to go above and above to help achieve that. We love when our customers share their opinions on how we can continue to improve our product, so thank you for taking the time to share your feedback. If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Thanks,
Heather
Customer Success @ Flipdish

Would highly recommend this

Jan 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Quick setup

Good features for loyalty and retention campaigns

Full access to customer data

Discount vouchers are useful

Cons: We email in menu changes. Would be nice to be able to make these ourselves but so far all changes have been made in under a day.

Overall: I tried tens of options and the consumer experience of Flipdish is unmatched. Setup was fast. The automated loyalty and retention systems very useful as they take care of themselves and don't need me to do any extra work.

Our collection business is doing really well with the app - really helps manage the lunch time rush.

Recommendations to other buyers: I haven't found any other software that is as fast and easy to use. Glad I found this one.

Vendor Response

by Flipdish on April 24, 2018

Hello Tom,

Thanks so much for your review. We're delighted to hear you would highly recommend Flipdish and are loving the marketing features and how it helps you manage the lunchtime rush. Yes we agree it would be really convenient for you to make menu edits, so you'll be very excited to hear that we have a new look menu editor coming very soon! I will keep you updated! If there's anything I can do make your experience even better, please email us at help@getflipdish.com and we'd be happy to help!

Best,
Heather
Customer Success @ Flipdish

Very easy to deal with

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If there is an issue it gets resolved very quickly. If its something that cannot be resolved right away team keep us updated

Great customer support/service.

Cons: We didn't come across anything bad so far. The only thing is the machine would sometimes loose the signal and the order wouldn't come through right away .

Overall: Customer increase

Vendor Response

by Flipdish on April 24, 2018

Hi Sabina,

I can't thank you enough for your kind review of Flipdish. I'm delighted to hear of the great customer support you've received, and how Flipdish has increased your customer business.

I'm sorry to hear that the printer sometimes lost signal - I was going to say to let us know on help@getflipdish.com in future so we can investigate, however with your new POS integration, that's no longer relevant for you!

Let me know if there's anything else I can help you with.

Thanks,
Heather
Customer Success @ Flipdish

Super quick and very easy to use

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like very much all the marketing features, it's very quick to order and from an owner point of view, we have access to all we need to control our business. Customer service is spot on... thanks to the team!

Cons: As any software, it needs improvements to accommodate everyone needs... some bits are missing or need to be implemented, but the team is very supportive and they are keen to develop new features that are important for restaurants' owners to make the software even better.

Vendor Response

by Flipdish on May 09, 2018

Hello Daniele,

Thanks so much for your review. We are very happy to hear you're finding Flipdish to be a great online ordering system for your restaurant customers, with good reporting and spot on customer service. We are very keen to keep improving our software and I know you will be just as excited as us with some of the new features we have coming this year! If there's ever anything I can do to make your experience even better, please do not hesitate to get in touch.

Best wishes,
Heather
Customer Success @ Flipdish

Easy to switch over from other online web ordering service. Excellent communication

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use,

Website Backend to app shows all relevant information.

Great communication.

Very Easy for the customer to order food.

Backend staff gets changes to menu done in a jiffy.

Cons: 35c online ordering fee charged to the customer on both cash and prepaid orders and also small % fee for the restaurant

No easy method to switch off certain food items if out of stock for the day.

Overall: Online food Ordering App for your takeaway and delivery business.

Free Push Notifications to all of your users

Vendor Response

by Flipdish on April 24, 2018

Hey, Stefano! Thanks so much for your review. Very happy to hear that your customers are finding it so easy to order, and that you had such a great experience switching over from another online ordering provider. We agree, it would be great for you to switch off certain food items if out of stock for the day. So you will be delighted to hear that we are working on introducing this functionality in our new look portal! Thanks again for sharing your feedback. Speak soon,¿ Heather, Customer Success @ Flipdish

Helped us grow not only our online sales, but also our overall sales. Highly recommend

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flipdish fitted our needs perfectly. Thank you for making it painless, pleasant and most of all hassle free! Really good.

Cons: I would like to make some changes to the print out to make it easier to read for my staff. But overall there is not any issues with the software.

Overall: It helped us grow our business! Sales shot up, and our online orders are now very important for us.

Vendor Response

by Flipdish on April 24, 2018

Hello Heather!

Good name! We're delighted to hear that Flipdish has made such a difference to your restaurant, growing your overall sales and that you find the system to be so hassle free.

We are always working on ways to be more amazing, so I'd be happy to hear your thoughts on how we can make the print out better? Please email your suggestions to us at help@getflipdish.com

Here's to your online ordering success!

Best,
Heather
Customer Success @ Flipdish

Very good from start to finish.All people within the company are very customer focussed

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: With more and more of our customers looking to order for delivery and with the explosion of smartphone us we felt Flipdish are the perfect partner for us.The software is very easy to use and the customer service is the best ive ever recieved by any company

Cons: To be honest i cant say that i dislike any part of the sotware , it all very user friendly with a gtreat interface

Vendor Response

by Flipdish on May 09, 2018

Hi,

Thank you for taking the time to leave such a positive review. I am pleased to hear such encouraging comments about the software and customer service and Flipdish in general. We do try hard and it's always nice when customers notice our efforts. If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Best wishes,
Heather
Customer Success @ Flipdish

Easy to use and a lot cheaper than other companies

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Apart from easy to use staff extremely helpful. Can log in myself to view my own stats and weekly report so clear and helpful.

Cons: Commission but still cheaper than others. When ringing support line intro message a bit too long. Preorder should be mention in a few different places not just on initial line most of the time we don't look there. Maybe mention after order total.

Vendor Response

by Flipdish on April 24, 2018

Hi Amanda, thanks so much for taking the time to leave us such a great review! I agree, its fantastic to be able to login and view your own stats and weekly reports whenever you want. Thank you for your feedback suggestions - honestly it's feedback like this that helps us to continue to improve our software and service. If I can help with anything, just let me know. Thanks! Heather, Customer Success @ Flipdish

Words can not describe how good this company is

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User Friendly , Detailed, but most of all i have control on how i want to distribute vouchers to my customers . The refund option is also a plus.

Cons: The system not permitting me to do partial refunds is a bit of problem. And not being able to sanction all promotions had proven to be different

Overall: New Business .

Vendor Response

by Flipdish on April 24, 2018

Hello Maria,

Thank for your great review. We love working with you too

I'm delighted to read that you make great use of our in built marketing (vouchers), it's definitely a fantastic feature.

I am sorry you weren't able to do a partial refund - we have sent a follow up email with detailed instructions on how to do this. I hope this will help for next time,

Let me know if there's anything else I can help you with!

Thanks,
Heather
Customer Success @ Flipdish

Superb service on behalf of the team.worked with other systems before but flipdish do it as it should

Apr 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Always ready to help.i have contacted flipdish when I had an issue not relating to them but regarding a customer. Customer support in the office dealt with the problem I had like a true professional.

Cons: Would like a larger till roll facility as paper runs out quick when busy...but maybe ...a good complaint

Vendor Response

by Flipdish on May 09, 2018

Hi George,

Thank you for your 5 star review and wonderful feedback of your superb experience with Flipdish. We do try hard and it's always nice when customers notice our efforts. We are planning to make updates to the print out layout which we expect will help your till roll last longer. If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Best wishes,
Heather
Customer Success @ Flipdish

My Experience with Flipdish has been excellent,

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: What I like most is that it is easy and quick to use and that its your own brand you are advertising and not a 3rd party and also find it cost effective

Cons: There are no cons, I found flip dish great and really good for my online business, Team is great to work with, I have found them very helpful.

Vendor Response

by Flipdish on July 12, 2018

Hi Vincenzo, thanks for leaving a review. Great to hear your experience with Flipdish has been excellent, and agree with how important it is to promote your own brand, and not a 3rd party. Thanks, James, Co-Founder @ Flipdish

Very end user friendly, professional service, great product.

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Quick and easy to use. Two touch ordering, for end user. Geo location make it simple and easy to identify the closest shop to order from. Integrated processing with POS so dockets print directly into kitchen avoid double entry or keying mistakes. Loyalty program and push notifications direct to customers.

Cons: More reporting functionality, with easy to use customisible reports, ability to compare different locations on the one report.

Overall: Push notifications direct to our customers, measurable loyalty program,

Happier customers with easy to use - two touch ordering.

Vendor Response

by Flipdish on April 24, 2018

Hello,

Thank you for your wonderful review! I'm delighted to read that both you and your end customers find the Flipdish online ordering platform so simple and easy to use. And we love that Flipdish has meant happier customers!

I completely understand why you'd want more reporting functionality, and I have passed on your suggestions to our product team.

Feel free to reach out to me directly if you ever have any additional comments on heather@flipdish.ie

Thanks again for your feedback

Best,
Heather
Customer Success @ Flipdish

Great staff support, and very efficient

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The the online order menu is very friendly and easy to use, staff support team are also very sufficient, and friendly

Cons: the only thing is the print out from the machine is a bit hard to read in the kitchen, i guess its not really software's fault

Vendor Response

by Flipdish on April 24, 2018

Hello Faye,

Thank you for your great review of Flipdish! It was terrific to hear how Flipdish makes online ordering so easy, and that your experience with our customer support team has been so positive.

We are always trying to improve, so please share your ideas on how we can make the print out better? Please email your suggestions to me directly at heather@flipdish.ie

If I can help with anything else, just let me know.

Thanks,
Heather
Customer Success @ Flipdish

Super quick and very easy to use

Apr 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and get used to. The software is also very responsive and all our staff members are happy.

Cons: We didn't come across anything bad so far. The only thing is the machine would sometimes loose the signal and the order wouldn't come through right away .

Vendor Response

by Flipdish on May 09, 2018

Hi,

Thank you for your wonderful feedback on Flipdish. We are delighted to hear you find the software to be very easy to use, and that is making your staff members very happy! That should not happen that the machine would sometimes loose the signal, please do get in touch with our customer support team on help@getflipdish.com who can help troubleshoot this for you. We look forward to hearing from you.

Best,
Heather
Customer Success @ Flipdish

Brilliant from start to present, whole team are great

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use! Does exactly what the big companies promise at a fraction of the price and back office is simple to use and efficient

Cons: Can't send full push notifications to users for them to read, e.g. if it was a special offer. There is a facility but it's not great.

Overall: Extra orders and deliverys increased. Also brilliant for marketing

Vendor Response

by Flipdish on April 24, 2018

Hello Conor,

Wow! I¿m so blown away by your review. It made our day here at Flipdish! I'm delighted to hear you've got extra orders and deliveries have increased since you started using our Flipdish online ordering system.

Thanks for sharing your feedback on the push notifications feature as I know this is something our product team are actively reviewing. I've also sent you an email with some tips on how to get the most out of our existing push notes.

If I can help with anything else, just let me know!

Best,
Heather
Customer Success @ Flipdish

Reliable service, professional and prompt troubleshooting.

Jun 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Not much attention needed, Flipdish look after it all. Tailored to suit us and includes loyalty option.

Cons: No major issues. One issue is that with phone app, loyalty points cannot be transferred if customer gets new phone number.

Vendor Response

by Flipdish on July 01, 2018

Hi Hazel,

Thanks for leaving a review - we really appreciate it. It's great to hear you say such great things about the team and software, I will be sure to let them know! If I can ever help, just let me know.

James,
Co-Founder @ Flipdish

Excellent

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its very easy to use and anybody can work with it, its not expensive for what your getting in value and im really happy with it

Cons: Their is absolutely nothing not to like about this software its so good and eady to use its great value for money

Overall: It has brought me more buisness and a new customer basis

Vendor Response

by Flipdish on April 24, 2018

Hi Jim, thanks a million for your fantastic review. I'm thrilled to hear how happy you are with Flipdish's online ordering for your takeaways, and how it has brought you more business and new customers! We're delighted to be helping you grow your business. Let me know if there's anything else I can help you with! Thanks, Heather Customer Success @ Flipdish

Very handy to use and excellent customer service.

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Everything i needed to run the day to day business is there already. Customer service always good always available on phone.

Cons: Nothing really. Everything i want is there. Never had any major issues.

Vendor Response

by Flipdish on August 25, 2018

Hi Harpreet,

Thanks for leaving us such a wonderful review! We always love helping you and the team at Bombay Pantry, it's our pleasure

Best,
Heather
Customer Success @ Flipdish

Very efficient, easy to use, Very Helpful, Saves Time in Shop, Very User Friendly.

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to download, very easy to use, Saves time, Customer gets to view full menu, puts ideas into Customer Head, very professional.

Cons: That you have to repeat inputting address into Customer details each time you want to order. and text for printing too small on the order is very hard to read. Wish there was more marketing backup.

Overall: Free up staff time in shop on phone, bring responsibility to Customer if wrong thing is order. More Professional, more customers, more up date,

Vendor Response

by Flipdish on August 25, 2018

Hello Angela. Thanks for the 5 star review. Glad to hear you're getting so many benefits from Flipdish, both in store and for your customers. We're planning to add more marketing backup, good to know there is an interest for this.

Kind regards,
Conor
CEO @ Flipdish

User friendly interface. Excellent customer service. So efficient and friendly!

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy to use. The dashboard where you can access your reports is clear and there is online chat if you require assistance. Customer service is top notch with the staff going above and beyond to ensure customer satisfaction.

Cons: I have yet to encounter a problem that was not swiftly addressed by the team. Contacting the support team is very simple either online or by phone.

Vendor Response

by Flipdish on May 09, 2018

Hi Jade,

Thanks for the great review and glad to see everything is going so well with Flipdish! It's terrific that your staff love the user friendly interface and you feel so supported by our excellent customer service team. Let me know if there's anything else I can help you with!

Thanks,
Heather
Customer Success @ Flipdish

Amazing, cusotmer reps have really been A1 with us since we joined Flipdish.

Apr 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It doesn't give problems like Zuppler does!!! Easy to use and great after hours service on the phone, easy for customers to use and no complaints as of yet, and a well managed loyalty system.

Cons: Webpage design is very basic and templated like all other Flipdish clients you have. It would be great to be offered something more unique and a propert croppered around logo on the webpage without a white box around our logo, also a tablet that lets take privy to offline and lets us go offline at busytume instead of having to call, like just eats tablets!!

Vendor Response

by Flipdish on May 09, 2018

Hi Paolo,

Thank you for your 5 star review. We're delighted that you're finding your Flipdish experience to be A1 so far, and that in particular the loyalty system has been proving so beneficial. We are continually making updates to our website and hardware, and we will be sure to let you know as upgrades become available. Thanks again for your wonderful feedback. If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Best wishes,
Heather
Customer Success @ Flipdish

Flipdish Review

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The marketing campaign options and dashboard have been really helpful with generating new and return sales. The platform and system is very user friendly and the ability to upsell items via meals etc. is really great.

Cons: To date I've encountered no problems at all.

Overall: The simplicity and ease of use is of the ordering system is by far the best I've seen, and I've worked with many different providers. The customer service is next to none;fast, friendly, and reliable.

Vendor Response

by Flipdish on August 25, 2018

Hi Anthony, Good to hear all is going well. Thanks very much for the feedback. If there's anything more we can do to help don't hesitate to let us know and we'll do our best to help.

Conor
CEO @Flipdish

Flipdish has exceeded my expectations

Sep 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, optics, looks really professional. Ability to offer online loyalty program without the hassle. Dealing with the people who work there that try to make my experience positive.

Cons: Honestly, there is nothing I have found that I don't like. Perhaps paying credit card companies 2.5 percent :-), but I really think the software has been layed out lovely. Also, the staff try to do what they can to customize if it is possible.

Overall: It is not just the software that makes this company. The people and the support team have been amazing. So friendly, engaging and quick to respond. It makes the process painless. The software looks professional and I have had customers say how easy it is to use. The software gives an online customer option that people are looking for these days. I am very happy with flipdish.

Vendor Response

by Flipdish on November 07, 2018

Hi Theresa! We're glad you (and your customers) are enjoying using Flipdish! We appreciate your kind words. And I know we've lots of exciting plans ahead - we're excited to work with you on these. Ever forward! Many thanks, Heather Customer Success Lead @ Flipdish

Excellent.. second to none

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use, Flipdish provided excellent customer service, very prompt reply . User friendly. The 30 second default was ideal if the customer changed their mind over anything in the order.

Cons: To be honest there was nothing about this software that did not meet the needs of our business or the customers expectations. This is why I have given it a five star rating.

Vendor Response

by Flipdish on July 12, 2018

Hi Catrina, I was so happy to read your review and to see your five star rating! Thank you. If you ever have any questions or need any help please let us know! Best wishes, Chelsea, Customer Success @ Flipdish

The new cookhouse

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All my customers that use it have great things to say ...very easy to use etc

Cons: At the start there was some teething problems as reguards offers

Overall: It's always about been able to offer alternatives to customers and for our selfs

Excellent

Nov 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, promotions, easy to read receipt

Cons: Not many possibilities of time to select

Overall: I like it overall excellent software

Vendor Response

by Flipdish on November 20, 2018

Hi Erika,

Thank you for your 5 star review - we appreciate it.

Regards,
Conor
CEO @ Flipdish

Very happy. efficient team, quick response rate, easy to set up.

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Both my staff and customers enjoy the ease of use of Flipdish, plus they have great customer service when we do have a question

Cons: I don't have anything bad to say about Flipdish, although for the size of the print on the print out. I would like the font to be bigger

Vendor Response

by Flipdish on August 25, 2018

Hi Julette,

That's great to hear both your staff and customers at Den Joes Killarney find Flipdish so easy to use. Amazing!

Appreciate your business, if you need anything from us let me know.

Chelsea
Customer Success @ Flipdish

my flipdish app has just made ordering for my customers so much easier!

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I get emails to notify me if orders have come in, so I don't miss orders even when I'm out on the road.

Cons: There is nothing really , the only small thing I would say is it would be handy if you could update delivery & collection in one go but other than that I'm finding the system a great asset to my company

Overall: Too many to list

Vendor Response

by Flipdish on August 25, 2018

Hi - thanks for your 5 star review :) You've a very nice business built up, well done!

James
Co-Founder @ Flipdish

excellent, very helpful

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use for us.

Cons: No choice for longer time request for us to select when customer request for 3 or 4 hours later, everything else is fine

Vendor Response

by Flipdish on April 24, 2018

Hello Erika,

Thanks so much for your great review. I am delighted to hear that you find Flipdish so easy to use in your Mao Lucan store.

We are always looking for ways to improve at Flipdish, so I've passed on your suggestion to our product team.

Thank you again for your wonderful comments!

Best,
Heather
Customer Success @ Flipdish

Thanks for arriving in Spain!Your sales rep is very efficient and helpful. The roll out of was quick.

Mar 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use and efficient for customers, investment not very high, quick installation, helpful and useful advice from sales rep! Changes are online very quick, fantastic after sales promotions

Cons: It has to be available in apple app soon in Spain, we need a close shop bottom if we have too many orders

Vendor Response

by Flipdish on April 24, 2018

Hi Ulrich, thank you for your review! I'm delighted to hear that the Flipdish online ordering website is proving so successful for you in Spain, and that your customers are finding it so easy to use! Yes, the after sales promotions are super, and a great way to grow your online orders. We do have Apple apps available, apologies if we did not make this clear. I will have your sales rep Daniel get in touch to explain more. Thank you again for taking the time to write the review. If I can help with anything else, please let me know! Best, Heather Customer Success @ Flipdish

Really nice team behind of all the machines.

Mar 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and to be in touch with your costumers. Thank you for making our work les stressful.

Cons: I don't have any problems with this software , very happy with the way haw it is. Well done Flipdish team.

Vendor Response

by Flipdish on May 09, 2018

Hello Mariana,

Thanks for the kind words! It's always a pleasure to hear such wonderful comments about our software and staff

Let me know if there's anything else I can help you with!

Best,
Heather
Customer Success @ Flipdish

Outstanding

Nov 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer support is second to none. The team are so friendly and efficient.

Cons: There is no weak link in the flipdish team

Overall: Exceptional customer support and super efficient support team!

Quick responding, friendly staff

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Allows my customers to go from address to order completion in a very few amount of clicks. Easy to edit and update menu items.

Cons: We have not experienced any major issues with this software.

Overall: Easy to use, easy to update and edit, responsive team.

Vendor Response

by Flipdish on May 09, 2018

Hi Shane,

Thank you for taking the time to share your positive experience with the Flipdish online ordering system. We are delighted to hear that your Base WFP customers can place orders easily and quickly with a very few amount of clicks! And of course that our team are friendly and responsive to any questions you may have! If there's anything I can do to make your experience even better, please do not hesitate to get in touch

Best wishes,
Heather
Customer Success @ Flipdish

Flexible, unique, easy to use

Jul 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great to have takeout software integrated into our own website.

Easy to use forums that allow you to alter products, discounts etc - great flexibility.

Customer service has been second to none - Rep is a credit to the company.

Cons: Increased focus on the chefs notes on the printed order docket would be beneficial.

We hope for the software to become integrated into our captiva POS as promised.

Vendor Response

by Flipdish on July 12, 2018

Hi Anna, Thanks so much for your amazing review, and for making me blush a little! It's our absolute please to work with you and all the team at Benitos. I will be in touch about the captiva POS integration, as we do have a number of customers currently using this. Let us know if you need anything else! Best, Heather, Customer Success @ Flipdish

Very easy to use for both customer and restaurant. Great support for menu changes and very prompt.

May 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Great customer support. Very fast at menu changes etc.... So easy to use for customers and administrators

Cons: There's nothing really that displeases me about the software. I think it's great. If I was forced to pick a con., maybe a reduction in fees.

Vendor Response

by Flipdish on June 05, 2018

Hi Hugh, Good to hear all is going well. Thanks for the feedback.Kind Regards, Conor, CEO @ Flipdish

Excellent

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use what you are sold is even better than you would expect

Cons: Nothing is bad about this product customers have commuso many times about how good it is

Great customer service

Nov 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Any time we have an issue or something that needs update it is done right away. I wish there were more companies like Flipdish that would offer the same sort of service to be honest.

Cons: Until this day I genuinely don't have any negative comments.

Overall: Exceptional and always there for advice and support

Capterra loader

Excellent customer service

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Everything is done so the customer has an effortless and simple experience. Requires less clicks from order to completion. Excellent back of house to look up customer orders etc.

Overall: Have had no major issues with flipdish at all. Nothing that we don't like. We are very happy. Thank you.

Vendor Response

by Flipdish on May 09, 2018

Hi Clare,

Thank you for sharing your experience with Flipdish. Our online ordering system is designed to be the most user friendly on the market, so it's wonderful we hear that your customers find ordering an effortless and simple experience. And we are always happy to look after the Base WFP team with excellent customer service. If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Best,
Heather
Customer Success @ Flipdish

Fuel cafe

Aug 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, clarity and customer service.

Cons: Nothing to do the software it's really good. Strategies to move and convince an audience to use the app could be something to work on. We're able to manage this but maybe other customers aren't able to attract the audience.

Overall: The switch was easy and smooth. The guys have been great and very personable to deal with. Let's hope the customer usage keeps growing from here!

Vendor Response

by Flipdish on November 07, 2018

Hi Anthony, thanks for your 5 star review. Our customer success team are a great resource to help with strategies to convince an audience to use the app. If you haven't already spoken to Heather & the team, I would encourage you to get in touch. They are the BEST and always very happy to help.

Many thanks,
James
Co-Founder @ Flipdish

Great Online order platform partner

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: End user Customer interface is very easy,

Customer service B2B is great.

Cons: Need for more reporting options and customisation.

Flipdish service review

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to order as a customer and very good technical support

Cons: If possible customers to leave their Eircode

Overall: Amazing

Vendor Response

by Flipdish on November 07, 2018

Hi Iliyan, thank you so much for your 5 star review! It is great to hear that your customers find ordering so easy. Thanks for your support :) Best, Heather Customer Success Lead @ Flipdish

Great experience!

Aug 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, the orders arrive as soon as the customers send them. I'm happy with this sistema so far.

Cons: No problem at all. Everything works just fine.

Overall: The charges for the services are lower than the other operators, the invoice is clear and my customers haven't had any problem in making the order. I've increased the orders in the past weeks, overall is a pleasure working with flipdish.

Vendor Response

by Flipdish on November 07, 2018

Hola Astrid, Muchas gracias por tu evaluación de 5 estrellas, estoy encantado de escuchar tu gran experiencia con Flipdish. Me he unido al equipo de Customer Success, donde asistimos nuestros clientes españoles. Si te puedo ayudar en algo por favor comunícate al +34932200006. Hasta pronto, Sebastian Customer Success @ Flipdish

Great Irish Company

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and navigate.

Easily updated

Cons: Needs a simplified weekly Sales reports

Good service

Nov 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, customers liked it

Cons: I am not able to change the opening and closing time by myself

Overall: More customers and facilities on ordering!

I am not very tech savvy, but Flipdish makes me feel like I know what I am doing.

Mar 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I started using Flipdish for my one restaurant. We are located in a rural town so I wasn't sure that it would work too well for my customers, but it did. The phone rings less and less and orders go straight into the pos which is really nice.

Overall: Less phone calls and people order more.

Vendor Response

by Flipdish on April 24, 2018

Hello Gerry,

Thanks for the great review and great to read that everything is going so well with Flipdish!
Let me know if there's anything else I can help you with!

Thanks,
Heather
Customer Success @ Flipdish

It was great ... I am happy and satisfied

Mar 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy how u can get it and start to use it immediately and so handy. I use that software weekly.

Cons: I am fine with it. I dont have any like least to say... for the moment. I hope it get used and turn to be a dialy user.

Vendor Response

by Flipdish on May 09, 2018

Hi,

Thanks for your 5 star review! I am delighted to read that you are happy and satisfied with Flipdish, particularly with how easy it is to use. Let me know if there's anything else I can help you with!

Thanks,
Heather
Customer Success @ Flipdish

FlipDish

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for the customer, visually appealing, easy for client to update products them selves.

Cons: There should be a standard template for the information to initially set up menus and products.

Overall: FlipDish have got my company set up and selling on-line quickly and relatively cheaply. They are focused on sales volume to realise their income rather than charging me big set up costs. This means our goals are aligned and we are in this together as a team.

Flipdish review

Aug 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use with great customer service. Built in loyalty program excellent for customers. Super customer retention due to functionality. Integration with POS makes Flipdish stand out amongst competitors.

Cons: Haven't encountered anything that sticks out.

Vendor Response

by Flipdish on November 07, 2018

Hi Keith,

We're delighted to be working with Mango Tree, and to see how excellent you've found it for your customers.

Regards, Conor
CEO @ Flipdish

Flipdish review

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It does what it says on the tin and is very robust

Cons: No major issues to date . So far it's been seamless

Overall: Has significantly increased online sales and has been hassle free

Vendor Response

by Flipdish on November 07, 2018

Hi Brian, I'm pleased to hear that Flipdish has significantly increased your online sales. That's exactly what we aim to help our customers with. We have many ideas on to continue to improve and we will continue to push forward on these. Thanks again, Conor CEO @Flipdish

excellent software

May 08, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:

It is very simple and quick to use, it also allows you to make any menu change easily, it provides an efficient service that makes it easy for customers to use it in a few minutes

Cons:

I have not experienced any major problems with this software without it would be good to extend it to more territories

Overall:

it facilitates the orders of the clients to me in addition to the publicity that can give me for my business

Vendor Response

by Flipdish on June 05, 2018

Hi Fabricio, Thanks for your excellent review! We are delighted that you love how easy and simple to use the Flipdish online ordering system is for you, your staff and your customers to use! We are planning to grow into more territories very soon - stay tuned! If we can help at all, just let us know. Thanks a million, Chelsea, Customer Success @ Flipdish

Great customer service

Mar 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very easy to use and get used to. The software is also very responsive and all our staff members are happy too.

Vendor Response

by Flipdish on April 24, 2018

Hi Omar,

Thanks for the kind words! It's always a pleasure to hear such wonderful comments about our software and staff

Let me know if there's anything else I can help you with!

Best,
Heather
Customer Success @ Flipdish

Absolutely Superb Product

Jan 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I needed my own branded app and website to allow my customers to order food from me directly. Flipdish built it and within 1 week they were in the app store and live. The orders came once I started telling my customers. I can't believe I didn't do this sooner.

Vendor Response

by Flipdish on April 24, 2018

Hi Jed,

Thanks so much for your review. Very happy to hear you're finding Flipdish to be a great online ordering service for your restaurant. And that it is helping your customers order from you so easily! If there's anything I can do to make your experience even better, please do not hesitate to get in touch on help@getflipdish.com

Best wishes,
Heather
Customer Success @ Flipdish

Must spread the word, a must have for every business

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for our staff. Very intelligent software to make ordering easy.

Cons: Very hard to find any fault. They seem to have taught of everthing.

Overall: They are a very well manage company offering the right product to enhance our business bringing it into today world.

Keep the good work up.

V positive. User friendly software. Rep & the team v helpful with any queries I had.

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: While the flipdish dashboard is very easy to navigate and I could access any reports I needed, the flipdish team are always on hand to answer or assist with anything I needed.

Cons: No cons to the flipdish software - had an issue with menu formatting. This was resolved within the hour by the team.

Overall: Information regarding customer purchases in a clear and simple table - e.g.. App downloads/average customer spend etc.

Vendor Response

by Flipdish on June 05, 2018

Hi Louise, Thanks for the great feedback, we're glad you had a very positive experience at Mao with our Flipdish software, and that you especially found the team to be so helpful, quick and attentive. If we can help more, let us know. James, Founder @ Flipdish

Pizza max

Nov 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast / easy to use / high quality system

Cons: White lable service , but logos everywhere.

Overall: Provide good fast & easy to use system, good service team , very friendly and quick response.

And have good business plan to grown my business.

Really great accommodating team, brilliant service, great addition to our business.

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Easy to use. Great customer service. Definite boost to sales for our business and increase in orders made not in store.

Cons: A little limiting with some features but understandable. Wish more customisable options were available.

Vendor Response

by Flipdish on May 09, 2018

Hi Amanda,

Thanks so much for your review. Very happy to hear Flipdish has meant a boost to sales for your business and increase in orders made not in store. That's amazing! And that it is helping your customers order from you so easily! If there's anything I can do to make your experience even better, please do not hesitate to get in touch.

Best wishes,
Heather
Customer Success @ Flipdish