Conversica

Conversica


4.5 / 5
4 reviews

Who Uses This Software?

Sales and Marketing departments in most verticals including Technology, Education, Insurance, Automotive and Hospitality.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Conversica
  • www.conversica.com
  • Founded 2007
  • United States

About Conversica

The Conversica automated sales assistant is AI-based software that engages potential customers in natural, two-way human conversations, and tirelessly reaches out to every single lead, as many times and over as long a timespan as is required. It is always persistent, always polite, and empowers your salespeople to focus on selling and closing deals instead of chasing down leads.


Conversica Features

  • A/B Testing
  • Campaign Management
  • Drip Campaigns
  • Lead Capture
  • Lead Notifications
  • Lead Scoring
  • Lead Segmentation
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Call Management
  • Campaign Management
  • Channel Management
  • Commission Management
  • Contact Management
  • Contract Management
  • Customer Database
  • Email Marketing
  • Field Sales Management
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Proposal Generation
  • Referral Tracking
  • Sales Forecasting
  • Territory Management

Conversica Reviews Recently Reviewed!


Find the Needles in the Haystack

Dec 08, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: If you're like us and have a lot of incoming leads but not enough sales reps to call on them all, or you are finding that your leads are not getting adequate touches from reps, then Conversica should quickly be considered.

We consider our Conversica bot, to be an addition to our sales force. Within our structure of AE, CSR, SDR, and Conversica, our bot tackles our C-ranked and our aging leads to help us find the gold that would otherwise likely be missed out on or called after the lead was already much further along the buyer journey.

We've seen tremendous value from Conversica, and are now working with their top-notch Customer Success team to figure out how we'll utilize them, even more, to bring an even greater impact to our org.

It's Like Having a Rep that works 24/7

Sep 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Our AI rep never rests and never complains about anything. Having an AI Sales rep that can send out and respond to prospect's email is magic, she does most of the front work before getting a real rep to follow up - why would you not use Conversica? Easy set-up and config.

Cons: Nothing, only hard part is choosing a name for our AI rep.

Overall: It's been wonderful and a money saver.

Personal Assistant for the win!

Aug 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The thing I like most about Conversica is the 'set it, and forget it' functionality of it. Anytime a prospect responds, the email notification is simple. And if I need to respond accordingly, I can easily click the link in the email that directs me to the entire conversation. Life savor.

Cons: What I find frustrating is when you do not have admin access you lose out on access to features of the tool that make things much easier as the main user. It was not very clear initially how to find the titles of certain emails that were sent to prospects. Took some getting used to.

Conversica just wasn't for us.

Jan 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: The concept was interesting. The software seemed to be a good idea and the system was easy enough to put in place.

Cons: Using Conversica seemed to make our sales staff even lazier than they were before implementing. There was also confusion between the phone operators, the sales team and the customers. For the money, we decided to drop using Conversica.