OpenSimSim

4.5 / 5 69 reviews

Who Uses This Software?

Restaurants, hospitality and retail. The solution provides advanced features for managing multi-location businesses and franchises.


Average Ratings

69 Reviews
Badge-recommended Badge-value
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • OpenSimSim
  • opensimsim.com/
  • Founded 2013
  • Australia

About OpenSimSim

OpenSimSim is a completely free employee scheduling solution for restaurants, hospitality, retail, or any other business looking to schedule and communicate with their hourly employees. Save time and money with our simple yet powerful interface, and keep everyone in the loop with our free apps for iPhone and Android. With over 100,000 hours scheduled every week, find out why the best things in life are free.


OpenSimSim Features

  • Appointment Management
  • Automated Scheduling
  • Calendar Management
  • Employee Database
  • Group Scheduling
  • Shift Scheduling
  • Time Tracking
  • Vacation / Leave Tracking

OpenSimSim Reviews Recently Reviewed!

WOW, I can finish my schedule of almost 200 employees in 30min or less.

May 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The app is User-friendly app, that is easy for everyone, even for the staff who isn't good at using technology.

Cons: It would be nice if there were more notification settings, so I could turn off or on certain notifications.

It's everything I have been looking for in keeping me organized when it comes to scheduling

May 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Keeps me organized. Easy to use. I have 4 stores and it helps having one place to go to write your schedule. My employees love it. Its free!!!

Cons: The name of the software kind of throws me off, because it doesn't seem to have anything to do with scheduling. Thats literally the only thing about it I would say is a con for me, but the software itself is PERFECT.

Pretty decent so far.

May 18, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: Ease of making schedule and seeing everyones requests off already placed in the day they requested off.

Cons: I don't like that there isn't a staff availability section. Also, don't like that national holidays aren't placed on the monthly calendar.

Overall: Made schedule available for staff to see everyday

awesome

May 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is very easy to use and my employees love it. I love how easy it is to use too. I like the message feature .

Cons: It would be nice if it would be easy to exit out of the app instead of manually exiting from each time i open it

I make and adjust schedules for the crew on the boats.

May 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The software is easy to use and has very few glitches. OpenSimSim works really well for scheduling my crew.

Cons: It is easy to set up schedules from a laptop. It is much more difficult and time consuming to set schedules from a mobile device.

Love all the features

May 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: no more doubting employee schedules. My staff cannot tell me they missed seeing the schedule. Keeps everyone accountable.

Cons: The only con I have is on the mobile app whenever i use it and then I am finished it does not allow me to exit out of the app i have to manually exit.

Overall: no more spreadsheets

An incredible piece of software that has improved the ease of scheduling and enhanced communication.

May 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I enjoy that I can alert my staff instantly of schedule changes, and that the staff can request shift adjustments and have conflicts resolved immediately. Shift opportunities are very helpful, along with the ability to drag and drop, copy and move shifts. Messaging has come in very handy, along with knowing when staff has seen the changes in scheduling. Great work.

Cons: I would like to see the ability for the manager to remove or Undo "Time-Off requests" approvals. Sometimes scenarios change or the employees change their mind and don't remove their request. It may be wise to have an "are you sure?" confirmation dialog when removing a worker.

Overall: It gives me freedom to do scheduling anywhere, and make changes instantly while alerting the staff.

Couldn't be happier with the Opensimsim platform

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The transition over to Opensimsim was seamless. The best part has been watching the platform evolve and improve. They have listened to everything their user base has asked for when it comes to functionality and ease of use, and have implemented those ideas flawlessly into the app.

Cons: There are sometimes minor glitches when scheduling which transfers shifts to the wrong day, but in the grand scheme of things this is a small issue.

Overall: Has cut my scheduling time way way down

I love using OpenSimSim for our restaurant scheduling.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love how easy it is to use for me writing the schedules and also for the staff to view their schedules or make requests

Overall: Saves me money and lots of time.

It has been great overall.

May 02, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use. Employees can switch, request time off, and check the weeks schedule all from the app.

Cons: It got better after the update, but creating schedules can be difficult. I would like to be able to assign another worker easier instead of having to unassign the shift first.

A very user friendly and smart product with an excellent service team to back it up.

May 01, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Powerful scheduler with minimal demands on managing staff. Very user friendly for all my staff and a time saver every week compared to other methods I've used.

Cons: The 'social' aspects are counter productive for my small business. Also the features my employees have complete control of without my approval or ability to disable or even supervise are not helpful.

Our company is very happy with OpenSimSim. Easy to use, makes scheduling way less of a hassle!

May 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: User friendly..Its easy for me to create the schedule.. And it's easy for the team to view/ change and swap shifts.

Cons: I have issues using opensimsim on a pc computer.. I feel like it works best through my MacBook, but i have huge issues trying to use our restaurants older computer.

Overall: I do all the scheduling at our restaurant, and it has made my job easier!

Very intuitive and easy to use.

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of using it on a mobile device (Iphone) and via computer. I normally stay logged in on my work computer that way changes can be made quickly and easily, however if needed, I can also make changes on the go.

Overall: Ease of use and quick implimentation.

Excellent

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This software is very user friendly. The flexibility to print different schedules is great. I also love how you can communicate messages with your entire team in 1 email.

Cons: At this point the only thing I dislike is you get notified in 2 different areas when schedules have been picked up or requested.

Simple and Easy to use

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The template to copy schedules which do not change. The ability to color code different positions is always an added bonus.

Cons: Sometimes it isn't stable but it is in the beginning phase. Sometimes my employees can't log in to see the schedule.

Easy for all to use, and great support for the occasional glitch

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use for my employees. Easy to copy schedules for creating same schedule repeatedly. Easy to see who will be out on the weekly schedule on the go, on my phone app.

Cons: Wish I could create schedules for multiple weeks at once. Wish I could printout employee's past month all at once, not just a week at a time.

Overall: Able to go to paperless schedule for my choir. Choir can submit real time requests to be absent, and tend to forget less than when they had to write it on a paper calendar.

The support staff is amazing! The program is simple and my staff is really happy with it.

Apr 29, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Much more approachable than the competition. Support is second to none. If I have any issues, they are on top of it immediately.

Cons: It can be a little glitchy moving from one operation to the next or when changing locations. But nothing too serious.

Overall: Vastly improved communication between staff and management. Simplified the request off procedure.

It is powerful yet simple to use and my staff responds quicker in accepting assignments.

Apr 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has the power of programs. It is simple to set up schedules and most of my staff have been able to figure it out easily. It takes me about the same time to produce the weekly schedule, but I love being able to hit publish and be done as opposed to then spending the same amount of time cutting and pasting individual schedules to each persons separate email. My staff seem to respond faster and I'm able to make last minute changes faster.... And the fact that it is free is a huge plus!

Cons: I love the flexibility offered through the use of positions and sections. It is a challenge though to remember which sections I've assigned to different positions when creating a schedule because the sections only show up when you open an individuals assignment window. It would be awesome to have both positions and sections show up in the scheduling master view.

Overall: Saves me time and makes the weekly task of scheduling more efficient.

Excellent Software and good customer service.

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use, excellent communication tools, ability to manage multiple locations and still communicate across the company.

Cons: Not much to complain about. Updates sometimes pose a bit of a learning curve, but that could be attributed more to users than any glitches. Even still, customer service is quick to respond and solve solutions to problems as they arise.

Overall: Mobile and consistent schedule accessibility. Has also made the writing process easier so the staff has gotten more personally tailored schedules sooner, and has reduced the stress on my schedule writers.

OpenSimSim has made my scheduling life super easy !

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Ability to schedule with super ease
- Ability to see labor costs
- Most importantly the ability to communicate with all team members via app vs. having to track them down
- Schedule changes are super easy and flawless

Cons: - It keeps signing me out (which is not really a huge deal).
- Sometimes the login security can be burdensome

Overall: Most importantly... it allowed me to save a significant amount of time and gave me the ability to communicate very effectively with all my teams in a super easy fashion.

An excellent choice for both scheduling and for communication amongst staff

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The user app is quite friendly. My staff loves it and I've used many scheduling systems before. This is definitely a good one.

Cons: iOS app for scheduling would be nice. Also, an ability to see other people's shifts would definitely have usefulness.

Easy and Fun Scheduling

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Makes scheduling easier
2. Practically eliminates error
3. Accessibility of schedule on employees phones

Overall: OpenSimSim has completley taken away the stress of making a schedule. Before this program I would stare at an exel spreadsheet for at least an hour making sure the schedule was perfect. Opensimsim has cut the time it takes me to make a schedule by more than half. It eliminates the possibility of errors by not letting you accidentally schedule employees on approved availability and requested off days. You can save schedules and repeat them week by week as well. Another great function of this program is that employees can access the schedule from an app in their phones. It alerts employees phones when a schedule is created or altered. Employees can even switch shifts with one another from the app. I would recommend this scheduling program to any manager who is looking to make their jobs a little easier!

Scheduling software so intuitive and simple

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple to use, they take consideration of improvement features to be added, and they follow up.

Cons: It doesn't connect with a time clock or payroll software, at this time. Coming soon I am told.

Overall: I am impressed by the personal customer service attention. Our rep replies within minutes most of the time, and not more than an hour at most. Incredible compared to the rest of our software support experiences. I recommend OpenSimSim to people every week, and will continue to do so. It was so simple to learn, that I had already put out the first schedule before I received the training on the product.

Awesome app with everything I was looking for. Can't beat the price tag!

Apr 27, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Has all of the features I was looking for!

Cons: My staff has had a bit of a hard time picking up on how to use it. Would love to see them sent a link with an overview of the software when they're invited to join your organization in the app.

Overall: This app has been a pleasant surprise. It has taken a while to get used to the software, but the customer service is amazing! Their rep is easy to contact for any help you may need. The features I like most are the ability for staff members to input their schedule availability and time off requests, the online software and matching app, the ability to see who's viewed their schedules, and the ability for staff members to drop or swap shifts easily. Updates and kink fixes are done regularly and the software just keeps getting better. Worth the time it takes to learn the new system!!

Recommendations to other buyers: To new customers: Take advantage of the intro course and OpenSimSim representative! She's extremely pleasant and helpful.

I was a non believer!

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: how quick my schedule gets to my employees, they also LOVE the fact that you turn your phone and can see EVERYONES schedule

Cons: when I go to schedule someone they ALWAYS come up as Bartender then I have to switch their job title, even when bartender is NOT in their scope of work.

Overall: I was a non believer in which I didnt think this product would work with our restaurant ways of scheduling. Boy was I wrong, not only is it EASIER then my old way, its much faster and everyone can see it at all times on thier phones (because we all know that everyone has thier phones by them at all times)! There were a few glitches at first, but those have been fixed and overall this is a great product. What did I do with out you SimSim??!!!

Great Software

Apr 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use

Cons: I wish we could add a different picture to each schedule to help crew know where they need to be. We have multiple locations and this can be confusing for them.

Overall: We are a small company with a unique business on the water! Management and staff are loving this software so far and look forward to see new and improved features. Customer support was exceptional during the start up phase. Set up was the most time consuming area but still easy to figure out and support is ready to answer any questions. Very easy to use for first time schedulers.

Recommendations to other buyers: Same as above

Free, adaptable, and simple

Apr 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, direct connection to staff and users. Free!

Cons: I've only come across one issue where one employee didn't have an active phone number so they are unable to use the app

Overall: OpenSimSim has been a savior for me while managing our small restaurant. The simplicity of all its features let's my staff have full control over their availability and work schedules. But not only that, the OpenSimSim team is constantly upgrading and responding to customer feedback. I don't know if I've worked with another team who has been so focused on customer feedback. And to top it all off it's free!

Recommendations to other buyers: Keep up the great work!

You make my life easier !!

Apr 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: It's easy and very user friendly for my employees

Overall: I love the convenience and all the alerts I get ! This app is very user friendly and has made my life as a manger much easier !

Very Useful APP and Schedule Builder

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy user interface
Easy to move things around
Easy to navigate to important information

Cons: N/A

Overall: I work with a non-profit that employees people for job training. This app and schedule planner is fantastic, it makes scheduling shift easy as well as monitoring everyday expenses related to staffing.

Great app, needs some tweaks

Apr 27, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Messaging app, overall design

Cons: Android incompatibility, availability settings

Overall: Love the messaging platform. Would like to see more comparability with Android users - have had a lot of issues with employees signing up with Androids. Also the availability feature is a bit confusing for users; I've had to walk most of my employees through it to have it set correctly. Overall great app; just need a few changes to improve!

Excellent Software that Easy to Use

Apr 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use for the employees

Cons: There is no way to turn off the chat and delete chat rooms as an Administrator. I understand that functionality is part of what makes the software unique, but if it is associated with my company, then I should be able to control the chat within my account. If I have a problem employee, I can fire them and remove them from the company, but the chat rooms and inappropriate posts are still there and can not be removed. Also, the ability to change employee's contact information would help.

Overall: I started a new job and was tasked with managing an employee schedule for 50 employees. The method that was being used was literally a calendar with people's names on it. It was very confusing and employees were constantly confused about when they were working and trying to swap shifts was a nightmare. OpenSimSim was the perfect solution to help me clean up the scheduling data and give my employees clarification of when they are working, and flexibility to manage their shifts and availability. It has cut the time I spend managing my schedule from 10-12 hours to 1-2 hours a week.

Recommendations to other buyers: Please try to add the Admin functions that are available on the computer to the mobile app. I used to have the ability to add new workers and remove (disconnect) people from my company via the app, but it was removed last update.

Ease and comfort

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease and customer support

Overall: Ever since we switched over there has been nothing but good things from the people at OpenSimSim, I personally will not use another scheduler.

Excellent app with great customer service

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is free. I love that whenever I have had an issue, support is always very helpful. Being able to post opportunities and send messages through the app is great.

Cons: There are only a few things that I would like to see different with the software. I would like to see push notifications of opportunities. Be able to change the default settings of who can apply, because network only works better for me by default than invite only.

Overall: I took over as operations supervisor of my company with added responsibility of scheduling. The old paper/pencil calendar on the wall was not working out too well under previous administration. The very first order of business was to find a program that was affordable and done the job. I found this free app and gave it a try and WOW. I am still to this day amazed that we have so much functionality and features for free. Opensimsim has transformed how we schedule and interact with our employees. I hope this company continues to grow and offer this app to us, I would truly be lost without it.

Recommendations to other buyers: Just in the future if there is ever a time that charging for the app will become a thing, please let us know in advance. I work for a government entity and funding/budgeting is an issue for me and would take some lead time to get spending approved for the program.

Open Sim Sim review

Apr 27, 2017
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like having everything in one place

Cons: I wish all my employees could see the entire schedule

Overall: We started using open simsim to schedule our employees as an alternative to a spreadsheet. We were previously using appointments via email as a solution for OOTO requests. Having the schedule and timeoff requests in once place is extremely convenient. It would be nice if all employees could see when other employees are scheduled to be in.

Amazing if everyone can use it!

Apr 27, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Templates - I can write a schedule & basically cop it from week to week with small tweaks.

Cons: Some have the app on their phone but aren't "connected" others have older phones & can't get the app at all.

Overall: I manage a small hotel that typically has only one staff member present at a time. This means keeping everyone on the same page regarding the schedule is a pretty high priority. Overall the app is great. Everyone who has the app loves it! My only issue is that some employees don't have access to a computer regularly & the app won't load on their phone. So these employees are right back where we started...Checking the schedule only when they are at work with no access to OpenSimSim. Some concerns I have raised have not been addressed, but for a free app....I really can't complain. It does what is was designed to do & it does it well.

Recommendations to other buyers: When printing the schedule send it to excel so that you can adjust things. If printing straight from the software it cuts off some days & information.

The surf life

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Organized, easy to use, love the app,

Cons: None yet

Overall: This scheduling app and system is everything I could ask for to keep me organized and my employees love it!

Awesome Scheduler!

Apr 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Cons: some features only can be accessed from a web browser.

Overall: OpenSimSim is a great scheduling app! Customer Service is top notch so far. The app still needs some more features like overriding availabilities and adding new employees from the app but overall a great app!

Recommendations to other buyers: Keep up the great work and keep improving on the features.

Life-changing for our property!

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: To move from excel and the headache of managing over 30 employee schedules to OpenSimSim has been just incredible! Our rep & his team were great from the start, assisting with the set up and helping us get us to the program. They were quick to answer questions and make adjustments along the way! Hard to find companies now a days with such a high regard for providing strong customer service!

A Restaurants Dream Come True!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's Free! It's a smooth running app. It's convenient, user friendly and my staff loves using it!

Cons: Nothing.

Overall: I first used OpenSimSim when I was a server at Urge Gastropub & Whiskey Bank. It was a convenient app that let all the employees swap shifts, pick up shifts and request time off. It was so great not having to call 10 people just to get one shift covered!
I then brought this amazing time-saving tool to the restaurant as a GM. My staff was used to the old-school way of using a printed excel spread sheet and then calling or texting a bunch of people trying to switch shifts, cover shifts, time-off requests, etc.. Once I brought in OpenSimSim, they raved about how useful and easy it was to use! If you are looking for a smooth running app that saves you time and money, then GET THIS PRODUCT!!! Thanks our reps & OpenSimSim for your outstanding training, support and all around awesomeness! I'm recommending this to anyone that will listen!

Recommendations to other buyers: I think it's the best online scheduler out there, and they really take great care of their customers needs.

Vendor Response

by OpenSimSim on March 14, 2017

Thanks for the fantastic review! The team is thrilled to hear that you have had such a great experience. Please reach out to us if you have any issues :-).

Opensimsim

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money

Comments: I use opensimsim for my job at urge. It gets the job done but has a lot of room for improvement. I can't swap shifts or give away shifts and it isn't that easy to use

Vendor Response

by OpenSimSim on December 19, 2016

Hey Corey, sorry to hear that you are having that experience. Will get our customer support team to reach out so that we can get this resolved quickly and easily :)

OpenSimSim Review

Dec 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Hi, we implemented OpenSimSim for rostering across 3 businesses recently and the results have been great. The system is intuitive and essentially easy to use. The support provided by OSS has been great. Highly recommend.

Great app!

Dec 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Makes checking work schedule quick and easy. Helps to keep all employees in the loop and overall limit confusion.

Very useful app

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Easy to use and very functional. Makes checking schedules and keeping up with tasks simple and stress-free.

Opensimsim Review

Dec 16, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall experience with the app have been fine but its needs improvement with the shift switching features. Also, it would be great if there was a tab to see all of the employees contact info. Thanks

Vendor Response

by OpenSimSim on December 19, 2016

Hey Jason, we've taken your feedback on board and you can expect to see some changes to the way shift swapping works shortly :) Regarding employee contact info being available to everyone, this is something that we have considered however we want to make sure that private information stays private, we leave it up to you to share that information. You can communicate directly with colleagues through our in-app chat feature without needing to provide a phone number :).

Nice app, does the job

Dec 16, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Mostly user-friendly. I don't like how often I'm prompted to log in, and sometimes it seems the system is down because I just kicked out against.

Vendor Response

by OpenSimSim on December 19, 2016

Hey Sarah, sorry to hear about your login issues, would love to know why this is happening to you as the system has never been down. A member of our support team will be in touch with you shortly so that we can get this resolved :)

Excellent App!

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I was a bit discouraged when I first got the app but once I began to use it I was amazed. It made everything so simple and the owners are very easy to work with in regards to feedback!

Halee's review

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Using OpenSimSim is very easy and user-friendly. It helps with the work schedule and makes getting shifts covered simply.

SimSim the App

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall a great app to use with a lot of useful easy to use features. I'd like to see more flexibility with giving away or swapping shifts.

Geoffs review

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: I think open sim sim has had an easy transition coming from hot schedules. A small learning curve for the staff but we have had great reviews.

Vendor Response

by OpenSimSim on December 19, 2016

Thanks Geoff! Glad to hear that your staff are finding OpenSimSim intuitive, and that your staff are enjoying it. Keep the feedback coming!

Urge open Simsim app review

Dec 16, 2016
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love what it has to over. Definitely easy access and great customer service. Always willing to connect to the users.

Vendor Response

by OpenSimSim on December 19, 2016

Hey Victoria, would love to know how we can do to improve our product :)

OpenSimSim 2016

Dec 16, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This product can always use a couple fixes but is moving in the right direction! Once I finally got used to using it and had a better understanding it became easier.

Fantstic program

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This program is excellent for allowing everyone in a business to contact each other as well as schedule work.

OpenSimSim

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This app is pretty easy to use, good for swapping and giving away shifts. It's free and shows the schedule fully!

Vendor Response

by OpenSimSim on December 19, 2016

Thanks for the review Vanessa!

Works great!

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: My experience has been good with OpenSimSim. It's very easy to use and it gets the job done. I would recommend it.

Vendor Response

by OpenSimSim on December 19, 2016

Hey Breanna, great to hear that you are enjoying OpenSimSim!

OpenSimSim

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: OpenSimSim is a great app, very easy to use with great features. I love that I'm able to communicate with my co-workers through a message board as well as get updates about my schedule.

Talk About Easy

Dec 16, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used OpenSimSim at my work, and I loved it. I had used other scheduling apps previously, and they were not quite as user-friendly as OpenSimSim.

Wilson's urge

Dec 16, 2016
5/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: It's always well laid out and easy to use. Can communicate with employees really easy and able to switch shift if needed.

Excellent Experience

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Started using it at work and like it way more than hot schedules! It was so easy to use and made communicating with my coworkers a breeze!

Review from urge gastropub

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I wish it had everyone's phone numbers but overall it's great! The updates have knocked out any concerns I had with this app previously from when we switched. Love it!

A work in progress

Dec 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We had some slight issues (chat, weekly schedule view) that were mostly fixed right away. It could be easier to switch shifts, though. It should allow us to switch in times with someone on the same day and just send it to a manager for approval.

Vendor Response

by OpenSimSim on December 19, 2016

Hey Amanda, thanks for the feedback! We are always glad to receive feedback. We are working to improve this at the moment and you can expect a refined version to be released soon ;)

Sim Sim review

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The OpenSimSim team has been amazing integrating our scheduling and communication with our staff. The simplicity of the program and ability to dial it into our specific needs has been a tremendous help in organizing and simplifying our scheduling, which has always been a nightmare. They make it easy to work with and are always willing to help whenever we need it which makes this system and the Sim Sim team a great asset to our business. I'd give them 5 stars on their service and technology. Thank you guys!

Customer Support is fantastic.

Dec 16, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: My OpenSimSim would lock me out and I wasn't able to sign back in until I spoke to a support staff member. There hasn't been as many bugs lately and our team is able to use the message board feature effectively.

Vendor Response

by OpenSimSim on December 19, 2016

Hey Mallary, sorry you've been having login issues, I'm glad that they have been resolved and we encourage you to reach out if you have any further issues!

Morningside Opensimsim

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Opensimsim has been such a great tool for us. Our staff is happy to have access to their schedules in the palm of their hands. As managers we have had great success with it as a communication tool .The ability to give the staff a way to give up or exchange shifts worry free is a great feature. The App keeps track of who is switching or not available for various reasons .As managers we have the power to approve or deny schedule changes that help keep us on budget.Can't think of a reason to ever go back to how we did schedules before.

Awesome Scheduling App!

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: My restaurant was approached by Open Sim Sim this year and I could not be happier! Our rep and his team are always there for you with any questions or concerns. My management team used to stress out on scheduling and would work on them for hours. Now with the Open Sim app, I am able to schedule 4 weeks out in less than 20 minutes! The staff loves the ease of swapping shifts, picking up shifts, and reading shift notes at the press of a couple buttons. It's great to get the word out of anything that might be going on. Large parties last minute, servers calling out sick, etc. I highly recommend Open Sim Sim to any restaurant manager. You will not be disappointed!

Fun and Easy Scheduling

Dec 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how quick scheduling is. It is very interactive and minimizes human error. My staff enjoys having the app on their phones and not having to worry about snapping a picture of the schedule every week. I like being able to see when my staff views the schedule, so no more "oh I did not see the schedule" excuses are made.

Cons: The employee view of the schedule is very bland. Every position title and weekday is blue. It makes the schedule hard to follow when everything on the scheduling chart is the same color. I wish that I was able to customize what colors my employees viewed when looking at the schedule. I would like to have the power to color code position titles.

Overall: Since I have started using OpenSimSim my scheduling process has been cut in half! Scheduling used to take me at least an hour. Not only has OpenSimSim made scheduling faster, but it has almost eliminated error from the process. If I ever schedule an employee in a time slot that they are unavailable, the app notifies me before the schedule is even published to the staff. My entire staff is made up of high school and college students, so they adapted instantaneously to the new scheduling process. The employees love the convince of having the schedule as a phone app and being notified when there are schedule changes. OpenSimSim has made scheduling a fun and easy process!

review from Cesar Berkeley & San Diego

Dec 02, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use for managers and staff. Instant communication through smart phones.

Cons: If there's a printing option which I can see in a straight line for one staff, their position and time they work.

Overall: Great customer support from implementing, training manager & staff and troubleshoot.
Easy to use. When we have suggestions, they take them into consideration and implement if they could.

Recommendations to other buyers: I still can't log in from our email and I don't know why. If I can access through my phone, that will be great.

Makes Scheduling a Breeze

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Open SimSim has been a lifesaver in the busy and fast paced restaurant business. The intuitive layout takes the actual work out of making a schedule. The ability to communicate to everyone at the same time electronically and track views also makes communication a breeze.

Open Sim Sim has made my life easier!

Nov 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Open Sim Sim has really allowed not only myself, but my staff the ease to focus on other issues besides the headache of schedule making. Not only is the app very helpful but the team at Open Sim Sim have the best customer service of any I have seen to date. I highly recommend this app for anyone looking to make their life easier.

Best all around scheduling software we've ever tried

Nov 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, constantly upgraded, price, GUI

Cons: Nothing

Overall: For the price (free), this is the very best scheduling software we've tried. What impacted us the most was the ease of use, we had a 10 minute lesson and we were using the software. Another wonderful thing about this software is that they're constantly upgrading the software and they're very interested in our input on how to improve it