OpenSimSim

OpenSimSim


4.5 / 5
146 reviews

Who Uses This Software?

Restaurants, hospitality and retail. The solution provides advanced features for managing multi-location businesses and franchises.


Average Ratings

146 Reviews
Recommended Value

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • OpenSimSim
  • opensimsim.com/
  • Founded 2013
  • Australia

About OpenSimSim

Capterra's Most Recommended of 2017 - OpenSimSim is a free employee scheduling solution for restaurants, hospitality, retail, or any other business looking to schedule and communicate with their hourly employees. Save time and money with our simple yet powerful interface, and keep everyone in the loop with our free apps for iPhone and Android. With over 500,000 hours scheduled every week, find out why the best things in life are free.


OpenSimSim Features

  • Automated Scheduling
  • Employee Database
  • Reporting/Analytics
  • Schedule Distribution
  • Scheduling
  • Shift Swapping
  • Time Clock
  • Vacation/Leave Tracking
  • Billing & Invoicing
  • Built-in Accounting
  • Employee Management
  • Inventory Management
  • Kitchen Management
  • Menu Management
  • Point of Sale (POS)
  • Reporting/Analytics
  • Reservations Management
  • Table Management
  • Wait List Management
  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

OpenSimSim Reviews Recently Reviewed!


OpenSimSim working great for our daycare, with some exceptions.

Aug 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's free! We had been using only paper scheduling, and had a lot of no-shows, especially when a TA was supposed to sub for someone else. TAs are now more in control (and aware of) the process of finding a sub.

Cons: Printing the schedules doesn't work for us. When we print our paper schedule, we have the days of the week across the top, and the time of day down the side, and then the name of the person in each room on the chart. This is the only way our director can read it, and OpenSimSim isn't able to sort the information in this way. So we still make a paper schedule in Excell and print that, and then enter all the info in the app.

Also, it would be excellent if people could enter their availability with a start date and end date. We only hire college students, and their schedules change each semester. It is really hard to enter the new semester's schedule, because they have to leave the old semester's availability in for subbing.

The only other complaint has more to do with college kids than the program itself. A lot of our TAs think that they can drop a shift and then ignore it. Then when no one shows up, they're surprised that we're upset. So it still takes a certain amount of checking up on them on my part.

Overall: The TAs love it, because it's all on their phone, and they don't have to keep track of a paper schedule. The only problem is if someone drops a shift at the last minute (due to illness or whatever), and I don't get a chance to approve the person accepting the shift. We haven't chosen automatic approval, because we want to maintain control of who is working in which classroom.

We also haven't been able to automate the process as much as I would like because we want the schedule to be as consistent as possible for the children in our care. We have to list the shifts as one hour each because of the TAs' crazy class schedules, but we want TAs to work the most hours in one block that they can so that the children don't have all new teachers every hour.

Overall, we have been very happy. The customer service is amazing. Any time I have had to contact them with a question or a suggestion, I get an almost immediate response.

A Restaurants Dream Come True!

Mar 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's Free! It's a smooth running app. It's convenient, user friendly and my staff loves using it!

Cons: Nothing.

Overall: I first used OpenSimSim when I was a server at Urge Gastropub & Whiskey Bank. It was a convenient app that let all the employees swap shifts, pick up shifts and request time off. It was so great not having to call 10 people just to get one shift covered!

I then brought this amazing time-saving tool to the restaurant as a GM. My staff was used to the old-school way of using a printed excel spread sheet and then calling or texting a bunch of people trying to switch shifts, cover shifts, time-off requests, etc.. Once I brought in OpenSimSim, they raved about how useful and easy it was to use! If you are looking for a smooth running app that saves you time and money, then GET THIS PRODUCT!!! Thanks our reps & OpenSimSim for your outstanding training, support and all around awesomeness! I'm recommending this to anyone that will listen!

Recommendations to other buyers: I think it's the best online scheduler out there, and they really take great care of their customers needs.

Vendor Response

by OpenSimSim on March 14, 2017

Thanks for the fantastic review! The team is thrilled to hear that you have had such a great experience. Please reach out to us if you have any issues :-).

Fun and Easy Scheduling

Dec 07, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how quick scheduling is. It is very interactive and minimizes human error. My staff enjoys having the app on their phones and not having to worry about snapping a picture of the schedule every week. I like being able to see when my staff views the schedule, so no more "oh I did not see the schedule" excuses are made.

Cons: The employee view of the schedule is very bland. Every position title and weekday is blue. It makes the schedule hard to follow when everything on the scheduling chart is the same color. I wish that I was able to customize what colors my employees viewed when looking at the schedule. I would like to have the power to color code position titles.

Overall: Since I have started using OpenSimSim my scheduling process has been cut in half! Scheduling used to take me at least an hour. Not only has OpenSimSim made scheduling faster, but it has almost eliminated error from the process. If I ever schedule an employee in a time slot that they are unavailable, the app notifies me before the schedule is even published to the staff. My entire staff is made up of high school and college students, so they adapted instantaneously to the new scheduling process. The employees love the convince of having the schedule as a phone app and being notified when there are schedule changes. OpenSimSim has made scheduling a fun and easy process!

Works Great

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's Free!!!!

It also has some great features, I really appreciate that they added the reminder feature to remind employees when shifts are coming up. Really easy to use. posting a schedule doesn't take more then 5 minutes and they have made it easy to copy over the previous weeks schedule.

Cons: it can get a little buggy sometimes and you have to refresh. The only thing that I would like to see different would be the ability to change availability for my employees. or to schedule folks even when they show up as unavailable

Overall: Great overall, very good product with some amazing customer service. They get back to you right away and help fix your problem.

Excellent Software that Easy to Use

Apr 27, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use for the employees

Cons: There is no way to turn off the chat and delete chat rooms as an Administrator. I understand that functionality is part of what makes the software unique, but if it is associated with my company, then I should be able to control the chat within my account. If I have a problem employee, I can fire them and remove them from the company, but the chat rooms and inappropriate posts are still there and can not be removed. Also, the ability to change employee's contact information would help.

Overall: I started a new job and was tasked with managing an employee schedule for 50 employees. The method that was being used was literally a calendar with people's names on it. It was very confusing and employees were constantly confused about when they were working and trying to swap shifts was a nightmare. OpenSimSim was the perfect solution to help me clean up the scheduling data and give my employees clarification of when they are working, and flexibility to manage their shifts and availability. It has cut the time I spend managing my schedule from 10-12 hours to 1-2 hours a week.

Recommendations to other buyers: Please try to add the Admin functions that are available on the computer to the mobile app. I used to have the ability to add new workers and remove (disconnect) people from my company via the app, but it was removed last update.

Excellent app with great customer service

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that it is free. I love that whenever I have had an issue, support is always very helpful. Being able to post opportunities and send messages through the app is great.

Cons: There are only a few things that I would like to see different with the software. I would like to see push notifications of opportunities. Be able to change the default settings of who can apply, because network only works better for me by default than invite only.

Overall: I took over as operations supervisor of my company with added responsibility of scheduling. The old paper/pencil calendar on the wall was not working out too well under previous administration. The very first order of business was to find a program that was affordable and done the job. I found this free app and gave it a try and WOW. I am still to this day amazed that we have so much functionality and features for free. Opensimsim has transformed how we schedule and interact with our employees. I hope this company continues to grow and offer this app to us, I would truly be lost without it.

Recommendations to other buyers: Just in the future if there is ever a time that charging for the app will become a thing, please let us know in advance. I work for a government entity and funding/budgeting is an issue for me and would take some lead time to get spending approved for the program.

Very User Friendly!

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: As an employee, it's very easy to check my schedule, see what days others are on, and send quick 'instant messages.' While it DID take me awhile to figure that simply rotating my screen showed a great calendar view with other employees schedules as well... I can still say it's a wonderful feature!

Cons: As I mentioned above, It toom me awhile to figure out that rotating the screen changed my schedule view. Unbelievably, not everyone my figure on getting different views from simply rotating thier screens. A notification somewhere as a reminder would be a plus...

Overall: Overall, it's wonderful! Even that 'con' mentioned above is not a big deal. I give it 5 stars just for being oberall very easy to use, and full-featured.

OpenSimSim

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I mostly like that opensimsim is a easy to use software that allows you to take care of your business in one setting. Easy to communicate with others and allows you to justify the app to your convenience.

Cons: There is nothing that I didn't like about the software, 3 years of using opensimsim and it has never disappointed me

I was a non believer!

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: how quick my schedule gets to my employees, they also LOVE the fact that you turn your phone and can see EVERYONES schedule

Cons: when I go to schedule someone they ALWAYS come up as Bartender then I have to switch their job title, even when bartender is NOT in their scope of work.

Overall: I was a non believer in which I didnt think this product would work with our restaurant ways of scheduling. Boy was I wrong, not only is it EASIER then my old way, its much faster and everyone can see it at all times on thier phones (because we all know that everyone has thier phones by them at all times)! There were a few glitches at first, but those have been fixed and overall this is a great product. What did I do with out you SimSim??!!!

Couldn't be happier with the Opensimsim platform

May 04, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The transition over to Opensimsim was seamless. The best part has been watching the platform evolve and improve. They have listened to everything their user base has asked for when it comes to functionality and ease of use, and have implemented those ideas flawlessly into the app.

Cons: There are sometimes minor glitches when scheduling which transfers shifts to the wrong day, but in the grand scheme of things this is a small issue.

Overall: Has cut my scheduling time way way down

Great Open

Jul 26, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All you need to communicate with staff members, checking rosters and updating information are provided in such a clear and easy way. Easy to manipulate, easy to use.

Simple but easy :)

Cons: There is trouble to sign is sometimes.

Even after a few times, it took way too long to log in.

There were also mixed up profile pictures when we had a group chat.

Overall: An easy way to customize roster, chat to member staff, updating information.

Personally, I liked the app so much.

OpenSimSim review

Jul 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Updates come quickly (in real time) to allow me to pick up shifts successfully. It's generally straightforward to use, and I like that it reminds me how long I have before my next shift.

Cons: Sometimes swapping shifts can be a little tricky, as it isn't immediately clear how to do it the first time. I also found the layout of the message function unclear - some formatting to make it clearer would go a long way.

Overall: My experience has generally been positive - it makes picking up and swapping shifts far easier which means people are more likely to swap a shift than cancel it altogether, so staffing levels are generally improved as a result of this.

Simple Interface

Aug 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that myself and my staff can easily communicate between shifts through the messaging portion of the app. I also like the simplicity of it.

Cons: My least favorite thing is sometime the app crashes or loads the wrong photos & name on the chat feature.

Overall: With open sim sim my company is able to easily send out our schedule, update it across all devices and most importantly stay in touch with our team members with specials weekly notes, shift notes and messaging.

It is powerful yet simple to use and my staff responds quicker in accepting assignments.

Apr 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It has the power of programs. It is simple to set up schedules and most of my staff have been able to figure it out easily. It takes me about the same time to produce the weekly schedule, but I love being able to hit publish and be done as opposed to then spending the same amount of time cutting and pasting individual schedules to each persons separate email. My staff seem to respond faster and I'm able to make last minute changes faster.... And the fact that it is free is a huge plus!

Cons: I love the flexibility offered through the use of positions and sections. It is a challenge though to remember which sections I've assigned to different positions when creating a schedule because the sections only show up when you open an individuals assignment window. It would be awesome to have both positions and sections show up in the scheduling master view.

Overall: Saves me time and makes the weekly task of scheduling more efficient.

Awesome Scheduling App!

Dec 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: My restaurant was approached by Open Sim Sim this year and I could not be happier! Our rep and his team are always there for you with any questions or concerns. My management team used to stress out on scheduling and would work on them for hours. Now with the Open Sim app, I am able to schedule 4 weeks out in less than 20 minutes! The staff loves the ease of swapping shifts, picking up shifts, and reading shift notes at the press of a couple buttons. It's great to get the word out of anything that might be going on. Large parties last minute, servers calling out sick, etc. I highly recommend Open Sim Sim to any restaurant manager. You will not be disappointed!

Excellent Software and good customer service.

Apr 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, excellent communication tools, ability to manage multiple locations and still communicate across the company.

Cons: Not much to complain about. Updates sometimes pose a bit of a learning curve, but that could be attributed more to users than any glitches. Even still, customer service is quick to respond and solve solutions to problems as they arise.

Overall: Mobile and consistent schedule accessibility. Has also made the writing process easier so the staff has gotten more personally tailored schedules sooner, and has reduced the stress on my schedule writers.

Free Scheduler

Aug 14, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I LIKE THE ABILITY TO MAKE THE SCHEDULE AND PUT IN SCHEDULE REQUESTS FOR PEOPLE TO SIGN UP ON. I LIKE TO BE ABLE TO COLOR CODE ANY POSITION, AS WELL AS WHEN PEOPLE CALL OUT

Cons: I WANT TO BE ABLE TO SEND MASS MESSAGES

I WANT TO BE ABLE TO PUT IN FOR MULTIPLE SHIFT OPPORTUNITIES AT ONE TIME

Overall: OVERALL THE EXPERIENCE IS GREAT. THE TECH SUPPORT AND THE INSTANT CHAT HAS BEEN HELPFUL WITH SOLVING MY PROBLEMS SEAMLESSLY AND QUICKLY IN THE PAST. I HAVE ONLY EVER HAD ONE, BUT IT HELPS TO KNOW SOMEONE IS READILY AVAILABLE.

OpenSimSim has made my scheduling life super easy !

Apr 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Ability to schedule with super ease

- Ability to see labor costs

- Most importantly the ability to communicate with all team members via app vs. having to track them down

- Schedule changes are super easy and flawless

Cons: - It keeps signing me out (which is not really a huge deal).

- Sometimes the login security can be burdensome

Overall: Most importantly... it allowed me to save a significant amount of time and gave me the ability to communicate very effectively with all my teams in a super easy fashion.

Very Easy

Aug 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It was easy to get your schedule as well as schedule your employees. It was efficient to have the app right on your phone and be able to open it without putting your password in each time.

Cons: There was nothing that I didn't like about this program. It was awesome!

Awesome app with everything I was looking for. Can't beat the price tag!

Apr 27, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Has all of the features I was looking for!

Cons: My staff has had a bit of a hard time picking up on how to use it. Would love to see them sent a link with an overview of the software when they're invited to join your organization in the app.

Overall: This app has been a pleasant surprise. It has taken a while to get used to the software, but the customer service is amazing! Their rep is easy to contact for any help you may need. The features I like most are the ability for staff members to input their schedule availability and time off requests, the online software and matching app, the ability to see who's viewed their schedules, and the ability for staff members to drop or swap shifts easily. Updates and kink fixes are done regularly and the software just keeps getting better. Worth the time it takes to learn the new system!!

Recommendations to other buyers: To new customers: Take advantage of the intro course and OpenSimSim representative! She's extremely pleasant and helpful.

Best app ever

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to track shifts. Also easy to put request off in.

Cons: Need to be able to find everyone's number to contact besides through the messaging thing.

Overall: I liked that there as a notification saying there was an update to the schudle and you can put you time requests off on he app.

Employees love it!

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Eliminates paper use, and easily accessible straight from the website anywhere.

Cons: No issues yet. Shift opportunities stated as an option, but management doesn't utilize that function. So sometimes it can be deceiving and false hope when you initially click it the first 100 times.

Overall: OpenSimSim has reduced management stress, giving them the ability to get the schedule to those who may leave earlier than when the schedule is posted.

An excellent choice for both scheduling and for communication amongst staff

Apr 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The user app is quite friendly. My staff loves it and I've used many scheduling systems before. This is definitely a good one.

Cons: iOS app for scheduling would be nice. Also, an ability to see other people's shifts would definitely have usefulness.

Easy to use sim

Jul 30, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Its easy to use and keeps me organized. Inputting employee schedules has never been easier.

Cons: My only dislike about it is that once you terminate and employee and remove them from sim, you cant renter them in if we were to rehire.

Easy and Fun Scheduling

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: 1. Makes scheduling easier

2. Practically eliminates error

3. Accessibility of schedule on employees phones

Overall: OpenSimSim has completley taken away the stress of making a schedule. Before this program I would stare at an exel spreadsheet for at least an hour making sure the schedule was perfect. Opensimsim has cut the time it takes me to make a schedule by more than half. It eliminates the possibility of errors by not letting you accidentally schedule employees on approved availability and requested off days. You can save schedules and repeat them week by week as well. Another great function of this program is that employees can access the schedule from an app in their phones. It alerts employees phones when a schedule is created or altered. Employees can even switch shifts with one another from the app. I would recommend this scheduling program to any manager who is looking to make their jobs a little easier!

Open sim review

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I loved the ease of use with the schedule and to be able to communicate through the app. Real conveinient

Cons: Minor bugs such as not letting you drop a shift, mine eventually got there but for the first few months, nothing

An incredible piece of software that has improved the ease of scheduling and enhanced communication.

May 05, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I enjoy that I can alert my staff instantly of schedule changes, and that the staff can request shift adjustments and have conflicts resolved immediately. Shift opportunities are very helpful, along with the ability to drag and drop, copy and move shifts. Messaging has come in very handy, along with knowing when staff has seen the changes in scheduling. Great work.

Cons: I would like to see the ability for the manager to remove or Undo "Time-Off requests" approvals. Sometimes scenarios change or the employees change their mind and don't remove their request. It may be wise to have an "are you sure?" confirmation dialog when removing a worker.

Overall: It gives me freedom to do scheduling anywhere, and make changes instantly while alerting the staff.

OpenSimSim has been easy to implement and use. Staff enjoy an up to date schedule on their phone.

Jan 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The most basic plan (free) has the most functionality of any similar software I have seen. The 24/hr support is fast and friendly!

Cons: When a staff invites co-workers to pick up a shift, those who decline disappear from the list making it hard to remember who was initially invited.

Overall: Faster scheduling and the ability to update one schedule from anywhere.

Our company is very happy with OpenSimSim. Easy to use, makes scheduling way less of a hassle!

May 01, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User friendly..Its easy for me to create the schedule.. And it's easy for the team to view/ change and swap shifts.

Cons: I have issues using opensimsim on a pc computer.. I feel like it works best through my MacBook, but i have huge issues trying to use our restaurants older computer.

Overall: I do all the scheduling at our restaurant, and it has made my job easier!

OpenSimSim

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I liked the accessibility and ease of the app anything you need to pick up or drop a shift without having to go through the calling and asking everyone for shifts.

Cons: Sometimes it would log me out unexpectedly but was still easy to just simply log back in.

Overall: My overall experience was great and I would recommend it to future employers.

OpenSimSim review

Aug 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Very easy and simple. Nice dashboard

Cons: Hard for tracking PTO. Not ideal for more complicated organizations

Overall: Very easy and love the app. Saving time making schedule

OpenSimSim

Aug 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is mostly easy to use, there are different options for ways to say your schedule, you can do everything you need to do for your work schedule in app, ex. Time off, shift change, etc

Cons: Sometimes it is a little confusing to use, like in using the time off and availability sections

Overall: Overall experience is excellent

Easy

Jul 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to schedule and unscheduled shifts

Cons: There is not much I dont like, not being able to close the app after being on it when on cell phone

Best all around scheduling software we've ever tried

Nov 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, constantly upgraded, price, GUI

Cons: Nothing

Overall: For the price (free), this is the very best scheduling software we've tried. What impacted us the most was the ease of use, we had a 10 minute lesson and we were using the software. Another wonderful thing about this software is that they're constantly upgrading the software and they're very interested in our input on how to improve it

Amazing Program

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: the ability to see months in advance where we need staff to go

Cons: wishing we could copy and paste shift opportunities instead of having to create a new one for each day

Overall: We have many different work sites within our company and it makes life much easier for scheduling when we can look at one platform and see where everyone is working

Great for work

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to read & maneuver around app. Straight forward

Cons: Sometimes it logs out automatically without me actually wanting to

Overall: Good

Ease and comfort

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease and customer support

Overall: Ever since we switched over there has been nothing but good things from the people at OpenSimSim, I personally will not use another scheduler.

Review

Aug 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and view my schedule at a glance.

Cons: There could be a better way to view company wide schedules on the desktop

It has been great overall.

May 02, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use. Employees can switch, request time off, and check the weeks schedule all from the app.

Cons: It got better after the update, but creating schedules can be difficult. I would like to be able to assign another worker easier instead of having to unassign the shift first.

Open sim review

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, helps keep me organized, it's great

Cons: I haven't found anything I don't like about it yet

Overall: Love it

Open Sim Sim has made my life easier!

Nov 30, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Open Sim Sim has really allowed not only myself, but my staff the ease to focus on other issues besides the headache of schedule making. Not only is the app very helpful but the team at Open Sim Sim have the best customer service of any I have seen to date. I highly recommend this app for anyone looking to make their life easier.

Capterra loader

Management

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: -I am able to check my schedule

-request any type of break or day off with this app

-simple design and looks good

Cons: -could upgrade the theme or design for better look however still nice

Overall: Really good, and simple to use to check my schedule

Open simsim for work

Aug 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like how I can see my schedule before going into work, its convenient and allows for me to be updated on my shifts.

Cons: I dont like how it can sometimes be difficult to move around the app, some people get confused.

Review

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Access to my schedule and changing shifts on my phone

Cons: I work at multiple locations and the employees from all locations pop up when I want to send a message about 1 shift. For example: if I want to pick up a shift at restaurant a I have to filter through all of the servers from restaurant a and restaurant b when I send a message out.

Also, I wish it had some integration with a calendar app like iCal or Google calendar. I am constantly having to go back and forth between apps or manually input each shift into my calendar to look at my entire schedule.

SurpriseSimSim

Aug 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The clean presentation. It's simple to find exactly what I'm looking for.

Cons: Limited options from the calendar view. I would like more options to dive deep when I need to.

Overall: For what I use it for it's great.

Makes Scheduling a Breeze

Dec 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Open SimSim has been a lifesaver in the busy and fast paced restaurant business. The intuitive layout takes the actual work out of making a schedule. The ability to communicate to everyone at the same time electronically and track views also makes communication a breeze.

Great app

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great app to use for availability, messaging, and time off requests. Never had an issue. Easy navigation.

Cons: Not being able to copy and paste any of the messages exchanged with staff.

Connor's review

Aug 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Accessibility. Ease of use is a huge plus. The mobile app is much better than the online site

Cons: Hard to use on the desktop. Kind of confusing.

Overall: all in all very easy to use and effective

Good app

Aug 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: You have a profile and can clearly see shift available.

Cons: No edit to cancel a shift if accepted. No history of shifts completed. Need an

Invoice added to it.

Not bad at all

Aug 14, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The easy and functionality of it. The app has Been great.

Cons: It's a pretty well rounded app. I really like it.

Overall: It's been great never really run into any problems.