--- title: "SocialSchedules Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SocialSchedules Software - reviews, pricing plans, popular comparisons to other Employee Scheduling products and more." source_url: "https://www.capterra.com/p/156644/OpenSimSim/" page_type: "product" language: "en" --- # SocialSchedules Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SocialSchedules ## What is SocialSchedules? SocialSchedules is a free scheduling solution for hourly employees. Build your schedule in minutes, make changes to it easily and send it to your team in a click. Free iOS & Android apps mean you can edit & check the schedule on the go + your employees always have the most updated version. Track time off, forecast sales for more cost effective schedules, integrate with your POS and find replacements fast. Features like group messaging, shift swapping & shift reminders make life easier. ## What is SocialSchedules used for? [Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)[Scheduling](https://www.capterra.com/scheduling-software/)[Time Clock](https://www.capterra.com/time-clock-software/) Overall rating Based on 558 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 1% Pros & cons Intuitive and accessible platform Responsive customer assistance Frequent glitches and slowdowns Limited admin control over requests Starting price $19.99 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## SocialSchedules alternatives Highest Rated [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (379)](https://www.capterra.com/p/248404/Humanity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (271)](https://www.capterra.com/p/21548/TimeClock-Plus/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## FAQs about SocialSchedules Overview ### What problems does SocialSchedules solve? SocialSchedules solves scheduling chaos, shift coverage gaps, and slow staff communication by centralizing rosters, time-off requests, shift swaps, open shifts, and real-time notifications in one mobile-friendly system. Managers in restaurants, hospitality, retail, nonprofits, and multi-location teams use it to reduce missed shifts, spreadsheet work, and budget overruns. Answer based on 491 reviews Overview ### Which roles and teams benefit most from SocialSchedules? SocialSchedules is most used by owners, general managers, and store or office managers who need to build schedules, control labor costs, and oversee daily operations. Frontline hospitality teams, including servers, bartenders, and chefs, use it to track shifts, swap coverage, and stay aligned, while executives monitor staffing across locations. Answer based on 528 reviews Overview ### What company size and specific industries is SocialSchedules built for? SocialSchedules is designed for businesses with hourly employees, including cafes, restaurants, retailers, health care providers, security firms, hospitality companies, education facilities, and similar organizations. It fits small to large teams that need scheduling and staff coordination across service-based and shift-driven operations. Features and Usability ### What are the key features of SocialSchedules? SocialSchedules includes core scheduling and shift management features, with mobile app access for managers and staff. Commonly used tools include shift swapping, time off requests, employee messaging, schedule templates, and real-time notifications. It also supports time tracking, clock in/out, and labor forecasting for managing hours and coverage. Answer based on 400 reviews Pricing ### How much does it cost and what fees or limitations are included? SocialSchedules starts at $19.99 per month for the Starter plan, while Premium costs 49.99 monthly; annual billing lowers them to 15.99 and 39.99 per location. A free version and free trial are available. Reviewers often call it affordable for budgeting and labor tracking, though some cite mobile limits and free-version storage constraints. Answer based on 67 reviews Integrations ### Which third-party tools and platforms does SocialSchedules integrate with? SocialSchedules integrates with restaurant and payroll systems including Auris, Future POS, Genius, Harbortouch POS, POSitouch POS, ZOOM POS, Restaurant Manager, and Payroll System. These connections focus on point-of-sale and workforce management data, supporting scheduling, labor tracking, and payroll-related workflows across hospitality operations. Answer based on 11 reviews Getting Started and Support ### How easy is it to onboard and train a team on SocialSchedules? SocialSchedules is generally quick to onboard, with in-person training, live online sessions, documentation, and videos available. Reviewers say frontline staff and nontechnical employees learn the basics fast, sometimes before formal training. Managers and admins adapt quickly too, though some new hires need extra help with tutorials and updates. Answer based on 10 reviews Getting Started and Support ### What customer support options does SocialSchedules offer, and how do users rate the experience? SocialSchedules offers email/help desk, FAQ/forum, a knowledge base, 24/7 live rep, and chat. Users often describe support as easy to reach, helpful, and quick to respond, especially during setup. Some report slower callbacks, inconsistent follow-up, or being directed to self-service articles when answers were not fully resolved. Answer based on 36 reviews Scheduling and shift management ### How well does SocialSchedules handle scheduling and shift swaps? SocialSchedules makes employee scheduling easier with mobile access, shift swaps, open shifts, and time-off requests in one place. Managers, retail teams, and multi-site workplaces often find it reduces confusion and speeds schedule creation, though some want better partial-shift handling, monthly views, notification controls, and more flexible admin edits. Answer based on 400 reviews ## Pros and Cons Intuitive and accessible platform 93% positive reviews out of 168 Most users report ease of use, with straightforward navigation and a quick learning curve for all staff. Frequent glitches and slowdowns 65% negative reviews out of 60 Most users report bugs and issues, including lag, app crashes, slow loading, and occasional confusing interface problems. Responsive customer assistance 94% positive reviews out of 31 Most reviewers find customer support prompt, helpful, and easily accessible for resolving issues or questions. Limited admin control over requests 72% negative reviews out of 29 Most reviewers indicate employee requests lack sufficient management oversight, causing confusion with availability and approvals. Efficient team messaging tools 93% positive reviews out of 28 Most reviewers describe team communication as streamlined, enabling fast, effective updates and group messaging. ## Features AI summary Based on 9,965 Employee Scheduling reviews Capterra reviewers point to these as the top features buyers look for in employee scheduling software: - **Timesheet Management** (**51%** of reviewers rated this feature as critical) - **Employee Management** (**42%**) - **Mobile Access** (**52%**) SocialSchedules supports all three features reviewers rank highest: **Timesheet Management**, **Employee Management**, and **Mobile Access**. Together, these capabilities help businesses track hours accurately, manage staff details and schedules in one place, and give teams the flexibility to view and update scheduling information from anywhere, allowing teams to stay organized and keep day-to-day workforce operations running efficiently. Timesheet Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Mobile Access 4.4 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Online Time Clock 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track/log the amount of time employees worked per job using a timer Schedule Distribution 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Assign and distribute work schedules to individual employees or teams within an organization Real-Time Notifications 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Real-time Scheduling 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Based on availability, instantly confirm or deny a request when a new booking is made SocialSchedules 54 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Biometric Recognition: Facial or other physical recognition to confirm identity - Budgeting/Forecasting: Create budgets based on historical data and future projections - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Forecasting: Form predictions based on past and present data/trends - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Labor Forecasting: Predict labor requirements based on past and present data/trends - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Punch card: Clock in and out online or with a card - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Schedule Distribution: Assign and distribute work schedules to individual employees or teams within an organization - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shift Management: Facilitate the scheduling and coordination of employee shifts - Shift Swapping: Managing and trading shift details between employees - Skills Tracking: Track employee skills, competencies, training & qualifications - SMS Messaging: Send messages via SMS - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 4.2 (557) 4.2 Based on 557 reviews ## Pricing Value for money 4.7 (390) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/156644/OpenSimSim/pricing/) Basic $0.00 It includes: - 10 Scheduled Workers - 1 Department Per Location - 28 Days Cloud/ Report Data Storage - Availability Management - Bulk Worker Import Through POS. - Desktop / Mobile Apps - Employee Contact Tracing - In-App Messaging - Scheduling - Tablet Time Clock - Timecard Management - Time off Requests - Time Snapping to Schedule - Unlimited Chat History - Unscheduled Shifts Starter $19.99 Other,Per Month It includes: - 1-Year Cloud/Report Storage - 2 Departments Per Location - Basic Labor Budgeting - Black Days From Time off Requests - Daily/Weekly OT - Department Budget; Manually - Employee Contact Tracing - In-App Messaging - Manager Logbooks - Max Consecutive Days - Multi Locations - Overtime Report - Overtime Tracking / Reports - Penalty Hours - Print Schedule - Public Holidays - Shift Conformation - Tablet Time Clock - Timecard Management - Time off Management - Time Snapping to Schedule Bulk Worker Import Through POS - Unlimited Chat History - Unlimited Workers - Unscheduled Shifts - Worker Availability/Unavailability Premium $49.99 Other,Per Month It includes: - 5 Departments Per Location - 7 Years Cloud/Report Storage - Advanced Reporting - Black Days From Time off Requests - Certification Management - Daily/Weekly OT - Department Budget; Automated Sales - Department Budget; Manually - Employee Contact Tracing - In-App Messaging - Labor Law Compliance - Manager Logbooks - Manual Import Sales Data - Max Consecutive Days - Offsite Addresses - Overtime Report - Penalty Hours - POS / Payroll Integration - Print Schedule - Public Holidays - Sales Forecasting - Scheduling to Sections - Shift Conformation - Tablet Time Clock - Time & Attendance - Timecard Management - Time off Export (CSV) - Time off Management - Time Snapping to Schedule Bulk Worker Import Through POS - Unlimited Chat History - Unscheduled Shifts - Worker Availability/Unavailability Enterprise Contact Vendor for Pricing It includes: - All Features in the Premium Plan and Dedicated Support Contact - API Access - Custom API Integration - Custom Features - Custom Reports - Dedicated Support Contact - Manager Logbooks - Negotiated Pricing - Slas - Time off Export (CSV) - Unlimited Scheduled Workers/ Departments Per Location Value for money 4.7 (390) 4.7 Based on 390 reviews ## Integrations [ Genius](https://www.capterra.com/p/195074/Genius/)[ Auris](https://www.capterra.com/p/195073/Heartland-Payroll-HR/)[ Harbortouch POS](https://www.capterra.com/p/118757/Harbortouch-POS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (411) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (411) 4.6 Based on 411 reviews ## User reviews Overall rating 4.5 Based on 558 reviews Filter by rating 5(322) 4(193) 3(35) 2(5) 1(3) Mentioned topic Sorted by most recent DW Dana W. Server Food & Beverages ### "Good product!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 13, 2024 Pros Pretty easy to navigate, most features work well. Has most of what I need on a daily basis Cons Good product, but I do prefer some features of a different a scheduling app. Otherwise I appreciate what this app does Switched from [When I Work](https://www.capterra.com/p/121248/When-I-Work/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Stevie D. Veterinarian Veterinary ### "User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 May 18, 2023 Overall very pleased with this easy-to-use and easy-to-figure-out app. Pros I use this app twice a year when our big children’s consignment sale happens and I need to sign up for volunteer shifts and track my volunteer hours. It is very user friendly with easily navigable features. Cons No complaints, truly! It is a very user friendly platform and system to navigate and use. I have no cons. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2023 Hi Stevie, thank you very much for your review and we are very pleased that you have a positive experience using our solution. All our customers get 24/7 chat support so if you have any further suggestions, please reach out to us! Happy scheduling. AS Amy S. Insurance Advisor Insurance ### "Social Schedules Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2023 Exceptional Pros I use this daily to keep track of my working schedule, my daily calendar and my leave/ vacation. It is easy to use and put into the system. It is great to reflect back onto past days. Cons I can not comment on this question as I have not come across anything so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Julia B. Autónoma de comunicación Online Media ### "Planificación de publicaciones " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 15, 2023 Pros Permite organizar el calendario editorial de redes sociales Cons Faltan funciones más complejas de edición de contenidos Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EN Evelyn N. fabricante Apparel & Fashion ### "ótimo aplicativoq" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 26, 2022 uma ótima experiência Pros um aplicativo de fácil acesso e completo Cons Tive um pouco de dificuldade na opção agendamento do funcionário. Mas é um excelente aplicativo Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RP Riley P. Sales and Orders Associate Consumer Goods ### "SocialSchedules - You can trust it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 15, 2022 Pros SocialSchedules is easy to read and manage. Our schedules are published every Friday, and we receive a notification as soon as our manager sends it through. I can see my weekly schedule, and I can see a countdown until my next shift is scheduled to start. I can also rotate my screen sideways to see the schedule for the week along with who else is scheduled to work each day. This makes swapping shifts easier if necessary. I can also message my coworkers in the app and receive managerial notifications in the messaging section or in the "Schedule Notes" section on the home page, which is flagged with a red dot if there is a note that needs to be read. Submitting time off requests is a piece of cake, truly. There is even a segment to leave a note about why you are requesting off, which comes in handy! Overall, I enjoy this product. Cons I do not like how I cannot see my total weekly hours after the initial schedule notification is opened. I must manually count my hours if I want to know my exact weekly total. I also do not like how I cannot see the day of the week I am looking at when requesting time off; it would be more convenient if there were a calendar layout as opposed to manually scrolling to the date, month, and year you need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PV Parker V. Customer Service Rep Retail ### "SocialSchedules" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 15, 2022 SocialSchedules is a great software to use for setting empolyee schedules. Pros SocialSchedules allows you to see your workweek schedule at a quick glance and also allows you to see what coworkers are scheduled the same day you are. There is also a chat feature to allow you to send messages to coworkers. Cons The chat feature does not do a great job of notifying when someone has sent you a message. A better notification system would make this software perfect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LL Lisa L. HR Manager Information Services ### "Good visual scheduling" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 14, 2021 Pros The tool has good visuals which is important for a quick review of overlap and gaps in scheduling. Cons The integration with payroll didn't work well for our system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CL Curtis L. IT Specialist Education Management ### "Great for Scheduling Teams! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 24, 2020 My overall experience has been great because it offers an easy and an inexpensive way to schedule shifts and keep track of your team. Pros I love this software because it offers a great and easy way to schedule shifts and keep track of everyones schedule. Cons The software did have some customization features that were lacking, but because its free its hard to be that critical about it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rebecca M. Night Auditor Hospitality ### "Weekly payroll runs smoothly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 7, 2020 Keeps scheduling, employee timekeeping and payroll running smoothly. Transition from old software was a breeze. Pros Not having to fight and lose my religion with Excel! This software kicked Excel to curb! And my sanity in check. Cons I honestly can't speak of one thing. Which is atypical for me. With new software finding issues is like finding an Easter egg in movies. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/156644/OpenSimSim/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs SocialSchedules](https://www.capterra.com/compare/153140-156644/Connecteam-vs-OpenSimSim)[7shifts vs SocialSchedules](https://www.capterra.com/compare/123038-156644/7shifts-Restaurant-Scheduling-vs-OpenSimSim)[Humanity Schedule vs SocialSchedules](https://www.capterra.com/compare/156644-248404/OpenSimSim-vs-Humanity)[TimeClock Plus vs SocialSchedules](https://www.capterra.com/compare/21548-156644/TimeClock-Plus-vs-OpenSimSim)[Nowsta vs SocialSchedules](https://www.capterra.com/compare/156644-172778/OpenSimSim-vs-Nowsta)[Bitrix24 vs SocialSchedules](https://www.capterra.com/compare/113540-156644/Bitrix24-vs-OpenSimSim) [When I Work vs SocialSchedules](https://www.capterra.com/compare/121248-156644/When-I-Work-vs-OpenSimSim)[QuickBooks Time vs SocialSchedules](https://www.capterra.com/compare/151722-156644/TSheets-vs-OpenSimSim)[UKG Ready vs SocialSchedules](https://www.capterra.com/compare/156644-198579/OpenSimSim-vs-UKG-Ready)[Deputy vs SocialSchedules](https://www.capterra.com/compare/156644-167811/OpenSimSim-vs-Deputy)[Sage HR vs SocialSchedules](https://www.capterra.com/compare/128705-156644/SageHR-vs-OpenSimSim)