# Eyefinity Encompass Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Eyefinity Encompass Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/156685/Eyefinity-EHR

---

# 

 Eyefinity Encompass Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Eyefinity Encompass

## What is Eyefinity Encompass?

Eyefinity Encompass® is a comprehensive platform designed to help eye care professionals streamline their daily operations. Using the most advanced technology, Eyefinity Encompass brings together the essential functions needed to run a modern practice. Functionality includes the ability to manage patient records, schedule appointments, bill and process claims, and order optical products. The platform also includes tools that simplify communication between providers, labs, and insurers, aiming to reduce administrative tasks and give providers more time to focus on patient care. Altogether, Eyefinity Encompass supports a more connected, efficient, and patient-focused experience for today’s eye care practices of all sizes.

## What is Eyefinity Encompass used for?

[Optometry](https://www.capterra.com/optometry-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)

Top alternative

Featured

Overall rating

Based on 68 user reviews

Reviews sentiment

Positive

62%

Neutral

18%

Negative

21%

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Eyefinity Encompass?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.eyefinity.com&name=Eyefinity Encompass)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Eyefinity Encompass

3.7 (68)

VS.

[4.5 (203)](https://www.capterra.com/p/124589/RevolutionEHR/reviews/)

Starting Price

Contact vendor

Starting Price

$319

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.6 (68)

Ease Of Use

4.4 (203)

Value For Money

3.3 (56)

Value For Money

4.5 (173)

Customer Service

3.8 (61)

Customer Service

4.5 (196)

## Eyefinity Encompass alternatives

[4.8 (56)](https://www.capterra.com/p/143827/Liquid-EHR/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

Highest Rated

[iTRUST](https://www.capterra.com/p/181958/iTRUST/)

[5.0 (128)](https://www.capterra.com/p/181958/iTRUST/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/181958/iTRUST/)

[Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)

[4.1 (278)](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)

[View all alternatives](https://www.capterra.com/p/156685/Eyefinity-EHR/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Patient Records Management

4.1 (26)

73.08% of 26 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

HIPAA Compliant

4.5 (23)

60.87% of 23 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Claims Management

3.2 (17)

82.35% of 17 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Appointment Management

4.1 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Charting

3.7 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Insurance Management

2.9 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Eyefinity Encompass 61 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

A record of all activities within the system, including user access, changes made, etc.

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Securely transfer, access, exchange, integrate or use data with different providers or systems

Record and organize clinical notes and progress notes for each patient after interaction with a physician

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Reminders sent via email

Public or private sharing of digital files such as documents, audio/video, images, and more

Serves Optometrists

Store, manage and track all forms in a centralized location

Compliant with HIPAA, which sets standards for sensitive patient data protection

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Checking eligibility of patients for different insurance claims

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Receive lab results electronically

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Manage billing and payments for a healthcare provider

Find and verify prescription medications by color, shape or imprint

Administer and track medication inventory, schedules, dosage, and side-effects

Access software remotely via mobile devices

Manage and support multiple locations

Certified for healthcare IT products based on the results from ONC-ATL

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor sales and make necessary adjustment in order to increase demand and revenue

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Create, manage and track all task activities and progression

Provide integration with third-party telehealth applications

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

3.6 (68)

3.6

Based on 68 reviews

## Pricing

Value for money

3.3 (56)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.3 (56)

3.3

Based on 56 reviews

## Integrations

[

Weave](https://www.capterra.com/p/141842/Weave/)[

Abby](https://www.capterra.com/p/268623/Abby/)[

Solutionreach](https://www.capterra.com/p/160916/Solutionreach/)[

Apptoto](https://www.capterra.com/p/168852/Apptoto/)[

Demandforce](https://www.capterra.com/p/221823/Demandforce/)[

Optify](https://www.capterra.com/p/227866/Optify/)[

Zeiss](https://www.capterra.com/p/191133/ZEISS-CALYPSO/)[

4PatientCare](https://www.capterra.com/p/210816/4PatientCare/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.8 (61)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.8 (61)

3.8

Based on 61 reviews

## User reviews

Overall rating

3.7

Based on 68 reviews

Filter by rating

5(27)

4(15)

3(12)

2(5)

1(9)

Mentioned topic

Sorted by most recent

PE

PATRICIA E.

CEO

Accounting

### "Eyefinity EPM/EHR is the BEST"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2024

My overall experience with EPM has been one that most everyone should have. I love EPM!

Pros

There are many features that this software has that most other PM systems do not. I would say that the program strives to be the best and the consistent updates and changes is a sure sign.

Cons

Not being able to ad insurance plans on our own. However, an email to support is a quick turnaround.

Switched from

[Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/)

It is the Best! Product integrations is a big one!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 29, 2024

Hi Patricia, We’re happy to hear that you enjoy Eyefinity® Practice Management and Eyefinity® EHR. We’re dedicated to continuous improvement and are thrilled to hear that you’re able to see our commitment demonstrated through consistent updates. Thank you for sharing your experience! The Eyefinity Team

HE

Hunter E.

Optometrist

Medical Practice

### "Quick and efficient EHR"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2024

It has been great. Reduced charting time by over 50% from exam writer.

Pros

The Ipad app makes it so quick and easy to chart.

Cons

The software is still fairly new so there is a lot of room for improvement. They release updates ever 2 mos or so correcting these issues.

Switched from

[Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/)

Wanted a cloud based solution and iPad app for charting.

Alternatives considered

[Uprise](https://www.capterra.com/p/158372/Uprise/)

[RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)

Reasons for choosing Eyefinity Encompass

The iPad app. The ui for an iPad app is way better than that of a web browser on an iPad.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2024

Hi Dr. E, We’re happy to hear that the Eyefinity EHR® iPad App has reduced your charting time by 50% since switching from ExamWRITER®. We’re dedicated to continual improvement and appreciate your patience during updates. Thank you for your review, The Eyefinity Team

VB

Valerie B.

Optometrist

Hospital & Health Care

### "Long term user to Eyefinity "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 20, 2024

Overall a positive experience. Couldn’t practice without it

Pros

Ease of use. Easy to document exam findings.

Cons

Sometimes the updates can be difficult Missing features that you were used to using the day before

Alternatives considered

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

Reasons for choosing Eyefinity Encompass

Familiar with program from school. Ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2024

Hi Dr. B, We’re thrilled to hear that you’re enjoying Eyefinity EHR® and that our software is an essential part of your practice. We are always looking to make improvements and appreciate your patience during updates. Thank you for your review, The Eyefinity Team

AS

Anthony S.

Owner

Health, Wellness and Fitness

### "Best EHR I’ve used"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2024

Pros

Most sound EHR I have ever used. I highly recommend. Been using since 2018.

Cons

I have nothing negative to say love it!!!!

Switched from

[Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/)

I wanted to go to the cloud it makes it life easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2024

Hi Dr. S, We’re excited to hear that Eyefinity EHR® is the best EHR software you’ve ever used, and that switching to Eyefinity’s cloud-based software has made your life easier. Thank you, The Eyefinity® Team

LB

Leslie B.

Optometrist

Hospital & Health Care

### "EPM positive experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2024

Made overall practice management easier !

Pros

Easy integration especially with a heavy VSP practice

Cons

Poor integration with other insurance plans !

Switched from

[MaximEyes](https://www.capterra.com/p/79135/MaximEyes/)

Connection with VSP, quality of support, reputation

Alternatives considered

[MaximEyes](https://www.capterra.com/p/79135/MaximEyes/)

Reasons for choosing Eyefinity Encompass

Previous negative history with their products

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2024

Hi Dr. B, We’re thrilled to hear that you’ve had a positive experience using Eyefinity® Practice Management and that you enjoy our VSP® integration. We're sorry to hear about your experience with other insurance providers' integrations and hope you'll find value in what our Certified Partners offer. Thank you for your review, The Eyefinity Team

AN

AJ N.

General Manager

Hospital & Health Care

### "Seamless Integration"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 13, 2024

Pros

The platforms VSP integration is a huge benefit.

Cons

The scheduler can be a little difficult when juggling multiple doctors or resources.

Switched from

[EyePegasusEHR](https://www.capterra.com/p/160030/EyePegasus-EHR/)

Inefficient UI and the system had a number of bugs

Alternatives considered

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

[RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)

Reasons for choosing Eyefinity Encompass

Web based more robust platform with a seamless integration to VSP. Also the EHR iPad app and EHR side was packaged with easy connection

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2024

Hi AJ, We’re thrilled to hear that you’re enjoying Eyefinity® Practice Management and our seamless VSP® integration. You’ll be happy to hear that we’ve made updates to the online scheduler, and we’d like to share more with you about how they can make it easier when working with multiple doctors and resources. Please reach out to us at customersuccessmanagers@eyefinity.com to learn more. Thank you, The Eyefinity Team

KR

Kami R.

Chief Operating Officer

Hospital & Health Care

### "Best EHR! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 13, 2024

EyeFinity EHR has been an exceptional addition to our practice.

Pros

EyeFinity EHR has been a fantastic system for our practice. One of the standout features is the iPad app, which allows our doctors to remain fully present and engaged with patients during exams, rather than having to turn away to use a computer. This helps maintain a personal connection with patients and enhances the overall experience. The system itself is incredibly user-friendly, with one-touch charting that makes documenting exams quick and efficient. The intuitive design of the interface ensures that our workflow is smooth, allowing us to focus more on patient care. Overall, EyeFinity EHR has been an excellent addition to our practice, combining convenience with a strong patient-centered approach.

Cons

I have zero cons. It's been great all the way around.

Alternatives considered

[Crystal Practice Management](https://www.capterra.com/p/91368/Crystal-Practice-Management/)

Reasons for choosing Eyefinity Encompass

The iPad application - it has made patient flow so much better in our practices.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2024

Hi Kami, We’re thrilled to hear that the Eyefinity® EHR iPad app has made it easy for you and your staff to maintain personal connections with patients and that it’s been an excellent addition to your practice. Thank you for your review, The Eyefinity Team

CR

Christopher R.

Partner

Medical Practice

### "Eyefinty PM solved my IT problems"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 12, 2024

We have had a frustrating experience with three other software vendors and the continued need of IT support to keep the environment connected along with the hassle of updates. The cloud based Eyefinity software has made managing our practice more efficient.

Pros

The cloud based product has decreased my IT costs and the software was easy for my staff to adopt. The product integrates with the EHR and all patient visits are coded and priced automatically.

Cons

The conversion of past billing records did not come over from my old software cleanly and required a bit of effort to clean up accounts receivable.

Switched from

[Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/)

Wanted to move to cloud based software and have an easy conversion of our files.

Alternatives considered

[MaximEyes](https://www.capterra.com/p/79135/MaximEyes/)

[Compulink](https://www.capterra.com/p/209707/Compulink-Healthcare-Solutions/)

[RevolutionEHR](https://www.capterra.com/p/124589/RevolutionEHR/)

Reasons for choosing Eyefinity Encompass

the conversion of files from our old softwware and the seamless integration for billing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2024

Hi Christopher, We’re thrilled to hear that our Eyefinity® cloud-based software has made managing your practice more efficient and has reduced your need for IT support. We’re glad that Eyefinity® Practice Management has been easy for your staff to adopt. Thank you for your review, The Eyefinity Team

DW

Duane W.

Optometrist

Medical Practice

### "Practicing is fun again. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2024

EHR allows me to see more patients daily and thus increase my daily productivity. I can now take an extra day off a week and maintain the same income.

Pros

I love practicing in a way that allows me to face the patient. No longer is my back turned for most of the visit

Cons

Actually nothing EHR is so much easier to use than Examwriter

Switched from

[Eyefinity OfficeMate](https://www.capterra.com/p/80537/OfficeMate/)

I wanted a better patient/doctor experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 10, 2024

Hi Dr. W, We’re thrilled to hear that Eyefinity EHR makes practicing fun again, and that you are able to focus on your patients during each visit rather than having your back turned. It’s fantastic to hear that our software has allowed you to take an extra day off as well. Thank you for leaving a review, The Eyefinity Team

GG

Gerald G.

Owner

Health, Wellness and Fitness

### "Great product! Great software and frequent updates."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 4, 2024

Very good. Great software and frequent updates.

Pros

Everything is cloud based which eliminates the need for an in office server and onsite local computer tech. Being web based the it opens the software up to many additional features and it can be infinitely scaled.

Cons

Nothing. Great software and frequent updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 11, 2024

Hi Dr. G, We’re thrilled to hear that Eyefinity EHR eliminated your need for a server and that you and your staff are enjoying our cloud-based software. Updates allow us to introduce new functionality while also keeping your practice data secure, so we’re glad to hear that you appreciate these efforts. Thank you for taking the time to leave a review! The Eyefinity Team

[View all Reviews](https://www.capterra.com/p/156685/Eyefinity-EHR/reviews/)

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Popular comparisons

[RevolutionEHR vs Eyefinity Encompass](https://www.capterra.com/compare/124589-156685/RevolutionEHR-vs-Eyefinity-EHR)

[Crystal Practice Management vs Eyefinity Encompass](https://www.capterra.com/compare/91368-156685/Crystal-Practice-Management-vs-Eyefinity-EHR) 

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