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Pros
The team was able to create and support all our complex and customized programs. They have good executive officers and good senior programmers.
The Epixel MLM Software is so clean and user-friendly anybody can use it. Also their customer service is superb.
The results speak for themselves with happy customers, 'easy to use' intuitive interfaces and the best value you can find in quality MLM software.
Epixel Team is outstanding in creating the MLM Software, they are really well understanding, i had just given an idea as per my requirements but the epixel team made it true.
Cons
Too difficult to have conversations in the middle of the night to get resolution does not work.
Delivery delay while providing customized solutions.
Its a bit complicated and hard to understand with the configurations for a first time user.
Too bad we took detours and didn't immediately found Epixel MLM. Epixel MLM make ourer company better an faster with this Software.
Showing Most Helpful
Showing 25 of 34 reviews
"Happy to work with Epixel"
Pros: I didn’t have to regret choosing Epixel to date. They deserve appreciation not only for their software but for their support. After associating with Epixel they never failed to support me in time of need. Their program is good as far I know. never faced any major trouble. Our team is happy with their work. The team is very flexible and ready to do what I need. Never hesitated
Cons: Initially I faced some communication gaps due to the time-zone issues, but they have resolved recently. Overall happy now.. Expecting the same support in future
Vendor Response
"Epixel is Great"
Overall: Very good experience working with them. They have team members in different skill areas who are able to help me.
Pros: Their communication skills is great! When I tell them my business ideas, rewards plan, they are able to put down on words and implement them.
Cons: So far, no complaints on them. I have been happy with them.
Vendor Response
"Good. Bad. Ugly. "
Overall: They could not grow with us and we recognized this after the first month.
Pros: The epixel team really tried to accommodate our needs, and they did meet our 2nd go-live date.
Cons: Functionality was abysmal. Customizable features on our side would help. Too difficult to have conversations in the middle of the night to get resolution does not work.
Vendor Response
"Review"
Overall: The project manager and developers are professional and have good communication, but they take so long in easy things and the price for the monthly support is so expensive, making difficult to control our software and improve the things we want
Pros: The professionalism and once they software is out almost has no issues
Cons: The monthly full support is so expensive and it takes so long time to develop easy things, also the salesman told us that the software was ours and we can manage the hosting and changes in the future, but it was not the case.
Vendor Response
"Why I love Epixel"
Overall: Makes it easy for distributors to keep track of their business and easy to use. Frees up customer service because it is easy, but has all the bells and whistles.
Pros: It ability to include so many necessary functions an yet simple to use for Administrator and user. Latest technology. Looks good.
Cons: I have not yet found anything I do not like. Additionally, Epixel can and does customize per any requirement making it perfect for any company to have exactly what they want.
Vendor Response
"Good software team with good price"
Pros: The team was able to create and support all our complex and customized programs. They have good executive officers and good senior programmers. A wonderful group of people works at this company. I really appreciate their support and work ethic.
Cons: As we add new complex programs and upgrade some old ones, fixing glitches in the system has become part of the development process. And communicating with the team who are in a very different time zone has disrupted my bio cycle.
Vendor Response
"excellent job"
Overall: The MLM system has helped us to have a rapid expansion and to obtain many more clients.
Pros: I really liked the professionalism with which they do their work, the way they treat us and are aware that everything goes well
Cons: I really like the fluidity and speed with which the system works
Vendor Response
"Stable and hassle free software"
Overall: I am satisfied with the software and their support
Pros: I feel ePixel have strong experience in MLM business plan. After understanding their expertise in MLM, I had decided to purchase their MLM backoffice. I am using MLM backoffice for more than 6 months now. I feel software is hassle free so far. I personally appreciate Epixel Team for their good work and hope this will continue in feature as well.
Cons: My concern is about the timely delivery. My project has delayed 2 weeks from agreed timeline. My launch got delayed. But overall satisfied with their services.
Vendor Response
"Feedback on Epixel"
Overall: It’s been incredible. The solution we were looking for works well and that’s thanks to Epixel.
Pros: They are solutions oriented and very professional.
Cons: I can’t think of anything. My expectations have been met each time.
Vendor Response
"The best software. Very supporting team"
Overall: I spotted ePixel on initial search itself. They are among the top providers of network marketing software. I feel the team is flexible to make any changes based on my expectation. Staffs are very supportive. My business is just started. Hope ePixel team will assist me to meet my organization goals.
Pros: They made reports as I need. I can control almost all options. We are using this for 6 months. No major errors found in calculations and registration. Still working with them for new features. Quality people.
Cons: The registration have 3 steps.. which I don't want. Now we are working to implement single page registration with payments for my company.
Vendor Response
"Awesome back-office with cool features"
Overall: Excellent service, Approachable and supportive staffs,
Pros: I always thought of implementing a new idea of online training for my distributors. And get proper tracking by setting goals. It was a mere idea and I shared it with epixel team. They provided exactly what I wanted to put in place.LMS feature is very helpful for training my distributors in the UAE and other Middle East countries. Still working with Epixel to implemented new features.. Thank you all
Cons: Time management ned bit improvement. My project is delayed for 10 days than agreed. But I am satisfied with the outcome.
Vendor Response
"Fast, Reliable & Innovative Software"
Overall: Great functionality. Great User Interface. Fast response with timelines met. Great Customer Service Experience and Communication!
Pros: I have dealt with several MLM software companies with mixed results. However, with Epixel, not only do they understand the complexities of compensation plans better than most, but they also build their software with the 'end in mind', meaning that they place a high importance on scalability and security. Their team is highly professional and I have found that they meet their timelines better than other software development companies I have worked with. The results speak for themselves with happy customers, 'easy to use' intuitive interfaces and the best value you can find in quality MLM software.
Vendor Response
"EPIXEL has been like a Sunshine after a long rain ! "
Overall: Easy to use, complete and reliable !
Pros: Reactivity ! 100%, Fast problem solving !! Custom design and understanding customer's requirements !!
Cons: Sometimes designs, at first place, are a bit too different, but immediately they will change it on the requirement.
Vendor Response
"Best and Trust Worthy MLM Software "
Overall: Epixel Team is outstanding in creating the MLM Software, they are really well understanding, i had just given an idea as per my requirements but the epixel team made it true.They delivered a wonderful solution for my MLM Business.Really Appreciable.Kudos Team.
Pros: Wonderful team and Amazing MLM Software for my Business.100% Trust worthy
Cons: Can't find anything :)
Vendor Response
"Work very nice "
Pros: I love this software. This company is very working team. I have appreciate with développer very good skills
Cons: Its easy too integrate and easy too use. Very like this
Vendor Response
"Easiest MLM Software Out There!"
Pros: The Epixel MLM Software is so clean and user-friendly anybody can use it. Also their customer service is superb. They are always ready to help and are very responsive. They truly stand behind and guarantee their work!
Cons: I haven't found any cons so far. It's that good.
Vendor Response
"Phenomenal MLM software tailored to our needs"
Pros: We needed a MLM software that can meet all of our requirements in a short time period. Epixel quoted us reasonable amount and they delivered what they promised. The software is very modular and it lets you configure many settings like your compensation bonus details, tax configuration by state and so on. The content management system was easy to use and it allowed us to add new pages quickly.
Cons: The initial design of the registration page didn't let the users see the enrollment packages they were choosing, but Epixel quickly added a new feature to see the contents of our packages.
Vendor Response
"Epixel Review"
Overall: We were skeptical to outsource our software after a previous bad experience with another company, but Epixel has been incredible and we are very glad to have chosen them. They met all of our project requests and exceeded our expectations. After the project was completed, they were willing to work with us on any additional editions / enhancements to our software and they even worked with us on holidays when they were out of the office when we needed quick technical support. There has never been a project / work request that they couldn't code for and communication is fantastic. Their entire team is amazing, and we can't recommend them enough!
Pros: - Professional - Capable - Intuitive - User Friendly
Cons: - Grammatical errors present occasionally
Vendor Response
"Great bang for your buck "
Overall: Awesome. They worked their butts off to make sure everything was ready by our launch.
Pros: The team was so willing to implement everything we asked for.
Cons: The time difference has made it so I have to stay up late or wake up early to communicate with the dev team. But they are so good.
Vendor Response
"I was very pleased Epixel MLM software . Highly recommendable multi linguistic MLM software!!! "
Pros: Multi-language support and multi-cryptocurrency support. Most of the cryptocurrency payment options are available with Epixel MLM Software modules.
Cons: Not much to talk about the cons but, can include voice input if possible. It will be an add-on for us.
Vendor Response
"Good company, they resolve everything"
Pros: Problem solving attitude, quick actions most of the time, professional employees
Cons: At the beginning, communication was a bit hard, but both parties get into it soon, since then everything is smooth.
Vendor Response
"Efficient team with good innovation"
Overall: Country specific features are their main highlight
Pros: The language can be set for different regions. Language is never a barrier anymore for my business and the innovative ideas they introduced helping me a lot.
Cons: Theme switcher not available in their dashboard
Vendor Response
"Friendly software for selling products and managing distributors"
Pros: Error free calculations, I am getting very good feedback from the distributors. They can use the system easily. Epixel Team managed to meet all our expectations.
Cons: Only accepting bank wire transfers. Sometimes I feel difficult to pay Epixel from my account.
Vendor Response
"All of my partners are pleased with the software you have developed for my business. My disicion to "
Pros: Highly customizable, Competent team with appreciable skillsets, Good support, The team is very corprative and easily understands our requirments
Cons: Fornt-end design need to be improved. Anyway I can understand that your team is not much focusing on this part. But still you have managed to provide decent front-end webiste.
Vendor Response
"It was a great experience. Rep really was helpful and got me through the process."
Pros: I really enjoy the back office and the individual portals for each agent. This is going to make everything transparent for the agents and we all know that transparency is something that they really like.
Cons: I haven't had a disappointment yet. They have helped me with every question I have had. I definitely recommend this company to any one that is looking in getting started in a MLM.
Vendor Response