# Klaviyo Pricing 2026 | Capterra

> Learn more about Klaviyo pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/156699/Klaviyo/pricing

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# Pricing for Klaviyo

[4.6 (530)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

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## [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) has **3** pricing plans

-   Yes, has free trial
-   Yes, has free version

**Credit Card Required:** Not provided by vendor

### Free

**Pricing Model:** Flat Rate

**Payment Frequency:** Per Month

Free plan includes:

-   Under 250 active profiles
-   Integrate data
-   Academy courses
-   Mobile push

### Email

$20

**Pricing Model:** Usage Based

**Payment Frequency:** Per Month

Email plan includes:

-   251 - 500 active profiles
-   Email support
-   Chat support
-   5,000 Emails per month

### Email + SMS

$35

**Pricing Model:** Usage Based

**Payment Frequency:** Per Month

Email + SMS plan includes:

-   Starting at 5,000 monthly email sends
-   Email and Chat Support
-   1,250 SMS credits per month
-   Multi-channel A/B testing
-   Multi-channel attribution

## Popular alternatives to [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)

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## What do others say about [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) pricing?

Value For Money[4.3(530)](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Pros

Cons

[Read All 530 Reviews](https://www.capterra.com/p/156699/Klaviyo/reviews/)

Read Full Reviews Below

Verified Reviewer

Sr Manager, Digital Marketing

Marketing and Advertising, 11-50 employees

Used the software for: 2+ years

**

Overall Rating

4.0

**

Ease of Use

4.0

Customer Service

4.0

Features

4.0

Value for Money

4.0

Likelihood to Recommend

70%

7/10

Reviewer Source

Source: Capterra

April 10, 2026

"Powerful platform, rough edges at scale"

**Overall:** It's the industry standard for a reason, but it's not frictionless. We use it daily for email and SMS across segmented lists, triggered sends, and campaign reporting. The core functionality works. The UX and support don't match what you're paying at scale. Worth it, but there's room to improve on the operator experience side.

**Pros:** Segmentation is genuinely powerful once you learn it. Having email and SMS in one platform makes targeting and list management way cleaner than splitting tools. Shopify integration is solid, flows trigger reliably, and the data is there if you know where to look.

**Cons:** Reporting is clunky and the UI buries things that should be front and center. Building anything beyond a basic flow takes way too many clicks.

Dan J.

Lead Strategist, Designer

Marketing and Advertising, 1-10 employees

Used the software for: 2+ years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

4.0

Features

5.0

Value for Money

3.0

Likelihood to Recommend

60%

6/10

Reviewer Source

Source: Capterra

March 19, 2026

"Expensive but Effective Email Marketing Solution"

**Pros:** While expensive, there's really no other email marketing software like it. The built-in segmentation and integration with Shopify make it hard to compete with.

**Cons:** Expensive! And it seems like it just keeps going up. They've continued to add features to try and justify the costs, but it gets harder to keep up as a small business. You need to be making significant revenue from email in order to outweigh the expense.

[Read All 530 Reviews](https://www.capterra.com/p/156699/Klaviyo/reviews/)

## How should I be thinking about software pricing?

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Be an Informed Buyer: Understanding the True Cost of Business Software

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](https://www.capterra.com/resources/business-software-cost/)