# ProfitSword Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ProfitSword Software - reviews, pricing plans, popular comparisons to other Business Intelligence products and more.

Source: https://www.capterra.com/p/156722/ProfitSword

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# 

 ProfitSword Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ProfitSword

## What is ProfitSword?

State of the art Reporting and BI solution for the hospitality industry.

## What is ProfitSword used for?

[Reporting](https://www.capterra.com/reporting-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Per User, Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ProfitSword

4.4 (14)

VS.

[4.4 (360)](https://www.capterra.com/p/129749/Zoho-Analytics/reviews/)

Starting Price

$5000

Per User, Per Year

Starting Price

$30

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (14)

Ease Of Use

4.2 (1,848)

Value For Money

4.4 (12)

Value For Money

4.3 (1,256)

Customer Service

4.7 (12)

Customer Service

4.1 (1,190)

## ProfitSword alternatives

[4.3 (329)](https://www.capterra.com/p/119119/Domo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.5 (18)](https://www.capterra.com/p/248144/Vizlib/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

[4.6 (1,869)](https://www.capterra.com/p/176586/Power-BI/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176586/Power-BI/)

Highest Rated

[ImportYeti](https://www.capterra.com/p/10006176/ImportYeti/)

[4.9 (197)](https://www.capterra.com/p/10006176/ImportYeti/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10006176/ImportYeti/)

[View all alternatives](https://www.capterra.com/p/156722/ProfitSword/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Ad hoc Reporting

Generate one-off reports that meet information requirements

Customizable Dashboard

Alter the layout and content of dashboards

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Import/Export

Import and export data to and from software applications

Data Visualization

Graphical representation of data

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

ProfitSword 18 features

Generate one-off reports that meet information requirements

Alter the layout and content of dashboards

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Graphical representation of data

Assemble applications and processes by dragging over and arranging pre-built components

Generate reports to assess the financial performance of an organization

Form predictions based on past and present data/trends

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Evaluate the degree to which business operations bring monetary gains

Reports specific to sales analysis for trends and strategies

Set a time to generate routine reports automatically

Search and filter data across systems to locate required information by entering keywords or certain criteria

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Visually identify direction of development and areas that require attention

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

3.9 (14)

3.9

Based on 14 reviews

## Pricing

Value for money

4.4 (12)

Basic

$5,000

Per User,Per Year

Value for money

4.4 (12)

4.4

Based on 12 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.7 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (12)

4.7

Based on 12 reviews

## User reviews

Overall rating

4.4

Based on 14 reviews

Filter by rating

5(7)

4(5)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JJ

Jarel J.

Vp of Operations

Hospitality

### "Lower level hospitality accounting software"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

November 9, 2021

Pros

Seems to be compatible with many different PMS

Cons

Reporting formats do not look professional to me

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Josh W.

Tax Accountant III

Hospitality

### "Hospitality Industry Perspective"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 5, 2019

Great, we made the transition from Profitsage to Profitsword and it pretty much has been seamless (as it should be). Some items look differently/designed differently but very easy to use and generate reports for what you need.

Pros

The ease of use is fantastic, I can get tax reports out of it, financials, GL Details, room budget to actual numbers, a lot can be done with this software and for our hotel industry it is in my opinion essential to operations.

Cons

Sometimes with multiple hotels, it can take a long time to load, there have been issues in some of the tax reports/exemption reports but overall I think that can be with any software when there is a lot of data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 6, 2019

Josh, Thanks so much for your comments. We are so glad that you are having success with the software and that the transition to our latest release went well. We appreciate the feedback on the speed of the reporting. Certainly when any report is run for multiple properties or consolidations are created it will take a little longer because of the increase in data, but if you are waiting more than 10 - 15 seconds please let us know.

IF

Isabel F.

Cost Analyst

Hospitality

### "Amazing All in One Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2018

Amazing, the support team is A+. They are so supportive and great to work with.

Pros

You are able to access 99% of the information you need in one place and gives you great insight into your business.

Cons

getting individuals trained on the system and utilizing it daily

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Jene C.

TaskForce Controller

Hospitality

### "Great Way To Bring Information Together"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 27, 2018

It helps with Accountability and being proactive instead of reactive.

Pros

I like the Idea of finding all the basic information in one place. Accounts Payable, Hotel Information, Sales information, Forecast and Budgeting all in one program. With the dashboards you have a General Idea at a glance.

Cons

It takes a while to understand how it all works together. But the program is limitless with lots to learn.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Ariel A.

Assistant Corporate Director of Finance

### "I use ProfitSword mainly for uploading actuals from and importing forecasts into M3."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

September 13, 2017

Pros

The function I Iike most about ProfitSword is the ability to drilldown on the screen and have the ability to select numerous comparisons whether it's by amount, statistics or different periods.

Cons

When exporting full year report to excel, it comes up as an HTML or Webpage page instead of being exported to an Excel format right away. I have to do a file save as and change the type to Excel format which is an added step.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 14, 2017

Ariel, Thanks so much for your review and feedback. It's great to hear that you are enjoying the use of ProfitSage. The new user interface does provide you some new options for opening up reports such as the full year report in other operating environments like excel which might be helpful to you. We love to hear your ideas and feedback. Please send in any ideas directly to our support team. If there is anything we can do to help, please let us know. Thanks, Paul

JB

Jason B.

VP Business Development

Hospitality

### "ProfitSword gives me the information I need in a concise, yet powerful, format."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 11, 2017

Pros

ProfitSword is tailored for our industry and business, and it is utilized by all levels of our organization. From the CFO to Ops to Sales to Revenue Management, we all rely on ProfitSword to analyze the data that helps us make sound business decisions. The team at ProfitSword is ultra-responsive and they "get" what we are trying to do when we discuss the functionality we need out of ProfitSword. Business critical solution from a company that gets it.

Cons

ProfitSword is fairly easy to use, however some functions could be more intuitive or quicker to access. These issues have been addressed in the new UI.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 12, 2017

Jason, As always we truly appreciate your feedback, insight, and participation with our advisory council to help us improve our products and understand the immediate and future needs of the industry. If there is anything we can do to continue to help OTO Development be one of the best hotel management companies please let us know. We are thrilled to be considered a trusted partner with OTO Development. Paul

DS

Donya S.

Accountant

Hospitality

### "I am a hotel accountant and use this software to analyze our data. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

September 11, 2017

We use this software in our AP process, to review the P/L with the budget and to pull data from our POS.

Pros

Everything is conveniently in 1 place, this makes it very easy to analyze our entire portfolio in one glance.

Cons

I never received training on this software so I think there are many functions that I could use better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 12, 2017

Donya, Thank you for your review. We are so glad that you are able to use the system to see and manage your data in a single platform. You are absolutely correct that the system is quite robust and does have many features that you could take advantage of. ProfitSage does offer a knowledgebase with articles and videos that might help you learn more about the parts system that you want to learn more about. You should be able to access the knowledgebase through the help menu. You can also request training on the system through your corporate office. They are able to communicate your needs to us directly and our training team will make sure you get the information you need to take full advantage of the system. Thanks again and please let us know how we can help you be successful. Paul

DK

Dan K.

Corporate Financial Auditor

### "ProfitSage offers a great package that brings data from multiple sources together in one place. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 31, 2017

Pros

Actual, forecast, and budget data is fully integrated and together in one place. The flexibility to change data sets for comparison in reports is excellent. It's great to be able to see the same screen at the corporate office that staff is viewing at an individual hotel. That makes trouble shooting and explaining things much easier.

Cons

ProfitSage gets very slow for our users from time to time. ProfitSword has made some changes and I believe part of the cause is related to our company's Internet access. Also, when many users are on during the mid part of the day it does slow down. There have been a few occasions where a daily PMS import has fully or partially doubled. It is correctable fairly quickly, but extremely confusing and upsetting to property level users when it does occur.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 1, 2017

Dan, Thank you very much for your review. We appreciate all your comments and feedback. We are working on optimizing your systems performance and will continue to work with you to make sure the user experience for you and your team is outstanding. Please continue to let us know how we can best help you be successful. Thanks, Paul

LL

Luke L.

Analyst

Real Estate

### "Great experience but more room for improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 29, 2017

Accessing the financials from a website in comparison to an accounting system is much easier and requires less time due to the pre-developed reports.

Pros

Ease of accessing the information. Since the software is online I enjoy being able to work from any location that has internet access.

Cons

Downloading the information should include formulas in the exported file rather than the current format where all financials are hardcoded. There should be a summary page for each property which allows for the input of property information (eg. acquired date, renovation date, renovation completed date, opening date, first full month of operations, etc). The method in which the software updates financials can be glitchy requiring the duplication of efforts and double checking the results.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 29, 2017

Luke, Thank you very much for your feedback. We appreciate that our software has made things easier for you. We can certainly create a summary page for you for each property in the ProfitPlan application, and address your other downloading and importing concerns. Please reach out directly and we will provide some solutions. Paul

PM

Paul M.

VP Finance & Analytics

Hospitality

### "Valuable tool that is used across all disciplines of our organization."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2017

Pros

Reporting plus interfaces with other systems within the hotel operation. ProfitSword staff members are always great to work with!

Cons

Lacking on the revenue management side. Too much data entry and not enough built in logic based on booking patterns to help automatically populate daily numbers.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 29, 2017

Paul, We are grateful for your feedback and appreciate your suggestions. You have been a great partner for us. You are always providing ways for us to improve. We have a few methods of integrating with revenue management tools or importing data from revenue management to improve data flow and reduce manual entry. Open up a conversation about it and let's discuss some solutions that would work. Paul

[View all Reviews](https://www.capterra.com/p/156722/ProfitSword/reviews/)

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