# Page 18 | SurveyLegend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 18 - Is SurveyLegend the right Customer Experience solution for you? Explore 963 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156752/SurveyLegend/reviews

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SurveyLegend

4.6 (963)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 18 - Reviews of SurveyLegend

## Showing most helpful reviews

Showing 426-450 of 963 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VQ

Villehart Q.  
Student  
Information Technology and Services  
Used the software for: I used a free trial

### "Survely Legend Review"

June 13, 2019

4.0

We did a user research for some certain project through online survey and it helped us to get customer insight we needed.

Pros

I really liked the user experience of the product.

Cons

The restrictions of free version to get summaries related to data and exportation of it.

Review Source

Response from SurveyLegend

August 20, 2019

Hi Villehart, Thanks for the great review, the free solution has data limitations and one of them is not being able to export the raw data. We try to offer as much as we can for free like unlimited data collection, unlimited questions can be added... But some data view is only provided in the paid plan, to get the full data access you need a Pro plan or higher. We need to have paid features to exist and hope that the monthly fee is something you can afford, let us help you some more by providing a discount www.surveylegend.com/pricing-discount/ Best regards, Team SurveyLegend

SA

SALIM A.  
Teacher  
E-Learning  
Used the software for: I used a free trial

### "Good Alternative to google"

July 14, 2021

5.0

The RTL feature is why I went with this service, as I was using google but they did not provide the RTL feature.

Pros

RTL Feature which is huge factor for us using Arabic language

Cons

Ease of use and the customization of the forms

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Lack of localization features

Review Source

JS

Jacqueline S.  
Senior HR Consultant  
Insurance  
Used the software for: I used a free trial

### "SurveyLegend Review"

February 6, 2023

5.0

Extremely positive-would highly recommend.

Pros

Extremely easy to use.Extremely easy to send out to participants.User interface well laid out and easy to understand.

Cons

Clearer language on what is available with each version.

Reason for choosing SurveyLegend

Much easier to use and user interface clearly laid out, never had to hunt for information, everything at my fingertips

Review Source

CY

Cyrus Y.  
Manager  
  
Used the software for: Less than 6 months

### "Don't use Survey Legend , there are many better alternatives out there"

April 19, 2018

1.0

Pros

Interface is nice and is very user friendly, setting up the survey is also very intuitive

Cons

\-The analytics site doesn't load -Customer service is super unhelpful and rude -CEO does not reply to complaints and doesn't take care about customer satisfaction -Server is also unstable, the site crashed when we launched our campaign

Review Source

Response from SurveyLegend

May 22, 2018

Hi Cyrus, Thank you for your review, sorry to hear you seem to have had a bad experience. We always do our best to support every member and as you said you have even had the pleasure to talk to our CEO. Glad you liked the ease of use and how intuitive everything is. We do our best to solve everyone's problems, in your case, it was hard due to errors made by you. This made it impossible for our developers to untangle the mess. Not being able to solve a problem is not rude. But even we can't fix some problems, it almost never happens but your case was special. Never the less we are sorry and we have improved some parts so if anyone else does the same errors you guys did we will be able to help. Best regards, Team SurveyLegend

tA

tracey A.  
Director  
Sports  
Used the software for: I used a free trial

### "First ever survey creation!"

October 23, 2019

5.0

had a great response and the user experience from the participants was equally straight forward

Pros

very simple to use - to a complete novice it took no time to master the drag and drop creational aspect of the software

Cons

not enough character space for some of the participant responses. I noticed from the results that some text had not been recorded

Reason for choosing SurveyLegend

lots included in the free trial so could test it properly over a period if time

Review Source

Response from SurveyLegend

January 7, 2020

Hi Tracey, Thanks for the great review, we collect all data no need even to click on the submit button as we collect data in real-time. Open-ended questions are limited in the free plan, meaning you need a paid plan to unlock full data access. This must be what you thought didn't collect all text responses :) Best regards, Team SurveyLegend

SM

Steve M.  
Comms director  
Publishing  
Used the software for: I used a free trial

### "Excellent survey service with great UI and intuitive design"

October 13, 2019

5.0

SurveyLegend is an excellent tool for gathering customer feeedback and far better than Survey Monkey which I had used before.

Pros

Great UI Intuitive design Live anayltics are AMAZING Easily customised to suit business needs Can be used for all manner of surveys

Cons

I haven't used regularly, and so I could not say what the flaws in the system are as of yet.

Review Source

Response from SurveyLegend

October 24, 2019

Hi Steve, Thanks for the great review, we really appreciate you and your feedback. We are honored to have amazing members like you. Thanks for joining the Legends (SurveyLegend) and for leaving the Monkeys (SurveyMonkey) hehe :D Stay Legendary, Team SurveyLegend

NH

Neea H.  
Student  
Hospitality  
Used the software for: Less than 6 months

### "Amazing customer support"

May 28, 2019

2.0

amazeballs

Pros

The customer service is impeccable my survey was back up and running within hours thanks to I forgot his name but he was amazing!

Cons

well the linkedinlogin is why i had the issue in the first place

Review Source

Response from SurveyLegend

June 5, 2019

Hi Neea, Thanks for the great review, happy to have you as a member. The name of the Support Legend is Jasse, he says hi, and thanks :) Best regards, Team SurveyLegend

KV

Karla V.  
Student  
Market Research  
Used the software for: I used a free trial

### "Review for SurveyLegend"

March 18, 2020

5.0

I was searching on the Internet what software there is for questionnaires. I tried them out one by one and decided on SurveyLegend. Simply excellent and User friendly.

Pros

I'm totally thrilled with this software. I would recommend it to anyone, especially marketing students who do market research and want to do a great questionnaire.

Cons

I have no objection. Everything worked great.

Review Source

VR

Verified Reviewer  
Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great for Project Retrospectives"

June 6, 2022

5.0

Pros

Really easy to use! Quick to set up a survey and get it out there! Love all the different formats that can easily be chosen to adapt the style to the right audience

Cons

There is nothing about this software that I do not like!

Review Source

LP

Luiz P.  
Professor  
Education Management  
Used the software for: I used a free trial

### "Best choice!"

September 20, 2021

5.0

Very good experience!

Pros

The ease of use and fun interface are the best!

Cons

The templates are limited. You should be able to customise with your own images.

Review Source

CO

Crystal O.  
Snr Financial Analyst  
Banking  
Used the software for: I used a free trial

### "Love this platform! "

September 11, 2019

5.0

I am creating a survey for internal staff usage, and I wanted something less boring with more beautiful visuals. Surveylegend has helped to achieve that.

Pros

The interface is very easy to use for any user! Very clean and modern design, with interactive visuals for results. Customer support was extremely quick to respond and nice.

Cons

None at the moment! One point to note is it can get a little tough to drag and drag at times.

Review Source

Response from SurveyLegend

October 24, 2019

Hi Crystal, Thanks for the amazing review, so happy to know we could be fo service :) Our support team is also grateful for your time, it really means a lot to us to hear our member's feedback, be it good or bad. It's members like you that help us evolve and motivate us to do what we do. Best regards, Team SurveyLegend

DS

Dhanashri S.  
student  
Education Management  
Used the software for: I used a free trial

### "Awesome software "

July 1, 2020

4.0

I love using this software, its the best.

Pros

1\. It has response multiple options which can be really helpful in making a form. 2. Very easy to use. 3. Gives an opportunity to create user friendly survey forms.

Cons

I wanted to export the responses into excel file, but i could not.

Review Source

CK

Charles K.  
RN  
Sports  
Used the software for: I used a free trial

### "Free trial review"

May 26, 2020

4.0

Generally a good experience. I had quick response with their online chat option.

Pros

It was easy to set-up a survey. There were many options for creating a survey, including: layouts, question styles, and answer choices. I like the live analytics as they could be displayed as bar graphs or pie charts. Photos were loaded easily.

Cons

It took time to find and figure out it's functions with all the options. The layout was not as intuitive as I anticipated. In live analytics, the "Other" option was not accessible.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

I wanted to try another company.

Review Source

MAL

Miguel Angel L.  
Project Manager  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "Diversify review"

October 28, 2022

4.0

It's my first experience with survey legend, but I have used other platforms, and is comparatively easier to use and the options to customize questions are better than many.

Pros

The ease and variety of options to design questions

Cons

It's a bit difficult to understand at first. Could be a bit more user friendly

Reason for choosing SurveyLegend

pricing

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Google forms don't allow for conditional answers and follow ups

Review Source

VR

Verified Reviewer  
Digital Engagement Intern  
Insurance  
Used the software for: I used a free trial

### "Survey Legend Review"

June 19, 2019

5.0

Really good and handy!

Pros

Ease of use and mobile-friendly! I can include as many questions as I want too!

Cons

Can adopt other features like Options Ranking (without pictures) which is more convenient!

Review Source

Response from SurveyLegend

August 20, 2019

Hi fellow Legend, Thanks for the review and the great feedback regarding the ranking question. I will provide your feedback to our development team. Best regards, Team SurveyLegend

vK

vince K.  
Manager  
Sports  
Used the software for: I used a free trial

### "Great Product"

April 25, 2023

5.0

It was very easy to use

Pros

Ease of use, data collection was great!!

Cons

Nothing, a nice product for sure, will use again

Reason for choosing SurveyLegend

Cost and ease

Review Source

Bo G.  
intern  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Nice software"

April 1, 2021

5.0

Very easy to use, good software

Pros

It's very easy to use, with lots of free functions available. I liked it better than similar counterparts because of the many free functions, which i needed for my project.

Cons

I don't really like the way they count the numer of responses, it's different from the individual responses underneath each question.

Review Source

KC

Kayla C.  
COTA  
Hospital & Health Care  
Used the software for: I used a free trial

### "Great Product!"

April 2, 2021

5.0

Pros

I love that the survey is completely customizable. The free version allows for enough feedback to utilize the information. The layout is easy to navigate and the help feature is useful for most questions.

Cons

I wish the free version allowed for more view of individual responses, instead of just one. Other than that, no complaints!

Review Source

AG

Arnaud G.  
EMEA Segment Sr. Manager  
Information Technology and Services  
Used the software for: I used a free trial

### "Easy as 1-2-3!"

September 12, 2022

5.0

Frankly easy as 1/2/3. Now I'm going to export the data as I hope to get a free extract. Thanks!

Pros

Very easy to create the survey. Template is quite easy to modify and to update. Frustrating not to be able to change typography though.

Cons

Text comments in the analysis that you can't read fully.

Review Source

VR

Verified Reviewer  
Manager  
Government Administration  
Used the software for: I used a free trial

### "Good quick survey tool"

April 5, 2022

5.0

Pros

Very easy to use. Having the ability to incorporate logic is excellent.

Cons

Would be nice to have at least basic functionality to send results to an excel spreadsheet for free.

Review Source

KW

Katelyn W.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "High Quality Professional Survey"

May 25, 2023

5.0

It was easy and great way to collect the data from people anonymously!

Pros

I liked how I could pick a theme, background and use all of the types of surveys.

Cons

The cost is a little much for a membership for my group. I do not need to make surveys often. I wish they had a price for a single survey for a length of time to collect and export the data.

Review Source

CG

Carolynne G.  
Researcher/trainer  
Research  
Used the software for: Less than 6 months

### "Excellent support"

June 2, 2020

5.0

I am a researcher - I have gained an incredible amount of data (1000 surveys in 4 days) which would not have been possible with another organisation.

Pros

Assisted me in linking the survey to my website when I clearly had no clue what I was doing.

Cons

Nothing so far, I am very pleased that I switched.

Review Source

VR

Verified Reviewer  
CEO  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Great Survey Solution"

April 29, 2020

4.0

The best relation Cost-Quality tool in the market.

Pros

It's very user friendly and intuitive for not advanced users. Easy to build forms interface and very easy to start with.

Cons

Plenty of the basic features require a Pro subscription, but all the others competitors that i've tried before have the same feature policy. On the other hand and comparing with other market tools, the legal GDPR features are not automated or not very clear on how to implement.

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[Typeform](https://www.capterra.com/p/137289/Typeform/)

Review Source

VR

Verified Reviewer  
LAE  
Aviation & Aerospace  
Used the software for: I used a free trial

### "friendly user"

February 24, 2023

5.0

Pros

It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.

Cons

none, because its easy for me to use, thank you

Review Source

JA

Joe A.  
Student  
Banking  
Used the software for: Less than 6 months

### "Best one I have found"

April 3, 2019

5.0

Pros

Super easy to use and the optional choices you have are fantastic

Cons

Would like to add a picture to my questions for further explanation, however, i cant find how and the customer service are not available at 5:30 pm. Makes sense sort of but even there written answers to questions I cannot find how or even that it is not possible. COULD JUST BE ME THOUGH! haha

Review Source

Response from SurveyLegend

April 11, 2019

Hi Joe, Thanks for the great feedback :) It's so easy to add pictures to questions that you missed it, hehe here is the link: https://www.surveylegend.com/user-guide/add-pictures-questions/ Our support is working from 07.00 AM to 11.00 PM but it may happen that we have a longer waiting time in the chat or that we have lunch/dinner break :) sorry for that. Best regards, Team SurveyLegend

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