# Page 8 | SurveyLegend Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is SurveyLegend the right Customer Experience solution for you? Explore 963 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156752/SurveyLegend/reviews

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SurveyLegend

4.6 (963)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of SurveyLegend

## Showing most helpful reviews

Showing 176-200 of 963 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Samora B.  
Implementation Analyst / Project Manager  
Design  
Used the software for: I used a free trial

### "A fantastic platform for surveys"

November 15, 2018

4.0

Overall Survey legend was super exciting to work with on my academic research paper questionnaire and will definitely use it for all my work.

Pros

Survey Legend is in deed a legend, it does exactly what you want it to. Easy to use and very rich with features that I couldn't find elsewhere. One of the features I was impressed with was the ability to use images in my survey. What impressed me the most was the spontaneous rendering of these images for both desktop & mobile. Overall Survey legend was super exciting to work with.

Cons

At times the loading of the back end would be slow, but fortunately the front end never gave any issues to my users.

Review Source

Response from SurveyLegend

November 27, 2018

Hi Samora, Thanks for the great review, you are the Legend :) We also love our picture selection question type, glad it could help you in your research. Our platform is device friendly that's why it looked great on all devices, no matter if it's a phone, tablet or computer :) Best regards, Team SurveyLegend

AM

Anikah M.  
Student  
Professional Training & Coaching  
Used the software for: I used a free trial

### "SurveyLegend as a great platform"

November 19, 2019

4.0

My experience was very fruitful as I was able to design my questionnaire in a professional manner at the same time learning new aspects which I can include in my assignments as well as during exams.

Pros

This software was very user friendly. Should you feel lost, various options were available to learn how to use the different components available.

Cons

The main problem I had with this software is that you could not interlink questions. On another note, if users were not eligible to take the questionnaire, there was no way they could skip the rest of the questions straight to submit without having to go through the other questions.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

I made the switch mainly because I was unable to customise my questionnaire to my liking which SurveyLegend does perfectly.

Review Source

Response from SurveyLegend

January 9, 2020

Hi Anikah, Thanks for the review, you seem to have missed our logic and branching feature see link here: https://www.surveylegend.com/user-guide/survey-logic/ You can use logic to send the respondents to the thank you page (an exit page) if they aren't the correct candidate. Our support is always here to help, next time please ask and our support legends will assist :) Best regards, Team SurveyLegend

HS

Hamad S.  
academic  
Education Management  
Used the software for: Less than 6 months

### "Some ethical concern"

December 3, 2021

4.0

Everything was excellent till I tried to download my data, than is when I was surprised that I needed to write a review before O could download my data. I have been paying a monthly fee for three months, so why I need to do something more in a compulsory manner before I can download my data ?

Pros

Technically it was good, but I have some other concerns when I needed to download my data.

Cons

The was a hidden trap that I can not get my data out unless I write a review for your company .. this is not honest.

Review Source

MF

Martín F.  
PhD Candidate  
Education Management  
Used the software for: 6-12 months

### "Great survey manager"

January 6, 2020

4.0

Good experience, but I might go back to other survey managers.

Pros

I like how easy it is to construct new surveys, and to manage the answers you get from participants.

Cons

I don't like that it took me a while to learn how to use it, because it is less straightforward and easy to use than other softwares.

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Try a new survey manager.

Review Source

EG

Elena G.  
owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Great interphase and ease of use"

October 1, 2019

5.0

It has been very good and clean experience. I do not enjoy that having to upgrade in order to get more features doesnt let me apply the current credit i have from the running month, but rather i have to pay in full for the next feature.

Pros

I liked how nice and pretty the interphase is for the end user. and how easy it is to set up. I enjoyed that i got to use the pics i wanted for the poll and it was aesthetically pleasing and not just functional.

Cons

How the "secure" voting is not as secure as it is advertised at the begning. I had to ask and do a bit more reading to understand how to make the survey more secure. It is not as easy as simply them having developed a code for preventing multiple entries from the same user.

Reason for choosing SurveyLegend

It was an easy platform to use, and it looked appealing for my public and my purpose in using it.

Review Source

Response from SurveyLegend

January 7, 2020

Hi Elena, Thanks for the great review, we are truly honored. We do our best to improve our system and stop respondents from doing the survey again, we hate creating and if it's a prise involved people tend to cheat. More features to stop cheaters will be coming in the near future :) When you upgrade from a Pro account to a Business account, the system refunds the remaining money you have left from the Pro account to your card that you paid with. No money is ever lost when you use our solution, you only pay for what you use :) Best regards, Team SurveyLegend

RA

Rosie A.  
Restaurant Coordinator  
Restaurants  
Used the software for: Less than 6 months

### "Free survey, not free responses"

April 30, 2021

4.0

Pros

The survey itself is easy to put together and send out. I like the visual aspect of watching the data come in and the piecharts growing.

Cons

When we integrated the survey on our website we found that the "submit" button was covered up and not clickable when viewed on mobile. This is probably something with our own website, but we had to figure out how to adjust the survey so that people could actually click it which is difficult because although SurveyLegend is easy to use, it has limited capability in customizing aspects of the survey. It is frustrating not to be able to access the data except through paying for the subscription, but I understand they have to make money somehow.

Reason for choosing SurveyLegend

We chose SurveyLegend because it was free to implement and we could download the data during a free trial after our survey was over.

Review Source

SB

Sharmaine B.  
Online  
Arts and Crafts  
Used the software for: 2+ years

### "Its a must survey"

November 23, 2022

5.0

Pros

All access are easy to use. Easy to understand

Cons

I dont hate anything i like every part of the software

Review Source

VR

Verified Reviewer  
Qualitative Researcher  
Research  
Used the software for: I used a free trial

### "New to surveys and happy to find SurveyLegend!"

June 23, 2022

5.0

Super impressed so far.

Pros

The interface is very intuitive right from the start. For someone just starting out with surveys like me, this is crucial!

Cons

So far the software has impressed me and made me excited to engage further. No complaints yet!

Review Source

Sebastian C.  
Captain  
Retail  
Used the software for: Less than 6 months

### "Barely started using this and I love it!"

November 6, 2019

5.0

I'll probably consider coming back and purchasing the full service.

Pros

This software was fun and simple as abc 123 I sometimes would like to get responses from buyers at open houses.

Cons

I think the only downside would be the fact I just did the free trial and I never spent money for the full service.

Review Source

Response from SurveyLegend

January 7, 2020

Hi Claeys, I must say that we are truly honored to have an amazing member like you, our team really enjoyed your review :) Thanks for the support and for loving what we do. Best regards, Team SurveyLegend

MR

Marisel R.  
Marketing Specialist  
Food & Beverages  
Used the software for: I used a free trial

### "Good app"

March 11, 2022

5.0

Pros

Easy to use, have inmediate graphics, and have fast results.

Cons

With the free trail have an instant padlock.

Review Source

jG

jack G.  
Planning  
Marketing and Advertising  
Used the software for: I used a free trial

### "Great Potential"

April 3, 2023

4.0

great

Pros

Super easy to set up and share clear and easy first view of analytics

Cons

great functionality but can't export the data without a full year subscription

Reason for choosing SurveyLegend

already set up my surveys within the free too

Review Source

Evgeni I.  
Student  
E-Learning  
Used the software for: I used a free trial

### "Easy to start, edit and share"

December 4, 2019

5.0

I need to make a survey for a school project

Pros

The live analytics. The ability to retrieve erased surveys.

Cons

That so many functions are locked for upgraded users only

Review Source

Response from SurveyLegend

January 9, 2020

Hi Evgeni, Thanks for taking the time to do the review, we do appreciate it :) We offer more features for free than any other commercial solution. We even offer unlimited questions and data collection. See what's free and not here www.surveylegend.com/features/ Thanks for the love, we are here to help if you need us. Best regards, Team SurveyLegend

Laurélène H.  
UX Designer  
Design  
Used the software for: I used a free trial

### "Un outil pratique pour faire de la recherche utilisateur"

June 22, 2023

5.0

Pros

Facile à prendre en main et le vrai plus: pouvoir faire sauter des questions à certains utilisateurs en fonction de leur réponse.

Cons

Ne pas pouvoir exclure dans les analyses de données les personnes n'étant pas allées au bout du questionnaire (hors téléchargement)

Review Source

VR

Verified Reviewer  
Development Officer  
Market Research  
Used the software for: Less than 6 months

### "Great Software, the only thing.."

September 17, 2018

5.0

Pros

Listen, it seems as though this software could be the best out there. The surveys are well designed, and it seemed as though they thought of alot to ensure the features are available for users, such as picture ranking, which is pretty cool, when looking to do perception surveys. The pricing seems great

Cons

Now, the only thing I would say, as a market researcher, is that the system doesn't have the offline functionality and it doesn't have conditional email notifications, which is a vital part of my company.

Review Source

Response from SurveyLegend

September 19, 2018

Hi :), Thanks for the review and great feedback. We are planning on adding offline mode and conditional email notifications in the near future. We really appreciate your praise and belief in SurveyLegend, It's a true motivator. Our goal is to be the number one provider there is and with help of great members like you, nothing is impossible :) Stay Legendary, Team SurveyLegend

CK

Claire K.  
Applications Trainer  
Legal Services  
Used the software for: Less than 6 months

### "Skip logic useful"

May 16, 2023

5.0

Pros

The skip logic is the best feature of this software and is far superior to other similar products. I need my surveys to differentiate between skills levels of those taking them and skip logic allows them to skip past questions that don't apply to them or to answer specific questions based on previous answers.

Cons

My only disappointment with SurveyLegend is that the benefits I was attracted to such as more than one skip logic allowance and exporting my results were not immediately obvious as upgrade options at the outset.

Review Source

VR

Verified Reviewer  
Management trainee  
Banking  
Used the software for: I used a free trial

### "Great tool to use for survey"

April 9, 2023

4.0

The overall experience in Survey Legend is quite good as it has lots of different functions and question formats for the users to apply when setting up a survey.

Pros

Survey Legend is a tool that is easy to access, and convenient for companies to analyze data for any survey.

Cons

The survey link sometimes can't be access, support through some laptops.

Review Source

VR

Verified Reviewer  
Manager of Clinical Implementation  
Hospital & Health Care  
Used the software for: I used a free trial

### "So many options! "

January 17, 2019

5.0

I needed a survey tool that would allow me to add an image as part of a survey question, SurveyLegend made this easy!

Pros

I love that images can easily be uploaded to any survey.

Cons

I would like a pay by survey option rather than a monthly subscription. I don't have enough of a need to subscribe monthly. I only send 1-3 surveys a year.

Review Source

Response from SurveyLegend

January 21, 2019

Hi fellow Legend, Thanks for the great feedback, cool you liked our picture-based features in our survey solution. It really makes surveys, forms, and polls more engaging. We have yearly and monthly subscriptions, the amazing thing with our monthly subscription is that you can downgrade the same month if you wish. This way you only pay for one month and no more, we don't have a minimum amount of months you need to pay. This makes it in a sense a one-time payment for one survey, form or poll :) You can this way upgrade every time you need to use our services, and downgrade when you're done. Warm greetings, Team SurveyLegend

MA

Maria A.  
MSc Student  
Research  
Used the software for: I used a free trial

### "Fantastic tool"

January 18, 2024

5.0

Pros

Super easy to use Looks awesome Data in real time and easy to see Very customisable

Cons

I wish there were a premium plan for students

Switched from

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

easier to use, no limit for answers on free trial

Review Source

VLP

Vanessa Leme P.  
trainee  
Research  
Used the software for: I used a free trial

### "Intuitive tool"

March 2, 2023

4.0

I liked the platform because it is easy to use, intuitive.

Pros

I felt confident building the survey. And I think that happened because of the intuitive design.

Cons

I could not test NPS in free account. So I had to do this review to test it.

Review Source

Mofe A.  
Study Co-ordinator  
Religious Institutions  
Used the software for: Less than 6 months

### "Amazing!"

July 9, 2020

5.0

Using SurveyLegend has been entertaining to say the least. Everything I need to be done is easily performed with this platform. I don't think managing surveys could be any easier.

Pros

SurveyLegend is an incredibly easy-to-use platform. It provides great ease in creating surveys with varied question types and logic flows. The Live Analytics feature is very satisfying as well.

Cons

So far, I'm loving SurveyLegend. I don't really have any complaints.

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing SurveyLegend

Organized application area, easy to navigate, live analytics, amazing application of logic in survey questions. It also provides a great way to analyze and manage survey data.

Review Source

Kathi B.  
Program Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Quick and Easy"

August 30, 2021

4.0

Pros

The survey design feature was user friendly and looked amazing!

Cons

As a beginner user of this software I found it to be very intuitive and am unaware of any cons of using it.

Review Source

GD

Gregory D.  
HR Tech  
  
Used the software for: Less than 6 months

### "Easy to start and made me look like a Pro!"

May 15, 2018

5.0

Pros

I really liked that I was able to immediately begin designing a survey. The tools were simply laid out and explained so that I didn't feel like I had to read a software manual first. I was able to learn on the fly and find out how simple it was. That doesn't mean that it didn't have many features or let you dig deeper, it did all that to - but I found the interface easy and clean.

Cons

There were limitations on the free version. I understand why, I just wanted to get into more of the logic sets. It'll wait until I sign up for the Pro version!

Review Source

Response from SurveyLegend

June 6, 2018

Hi Gregory, Thank you for making our day, the entire team was super happy to read your review :) When we set out to create SurveyLegend our focus was and still is to create an easy to use yet powerful survey solution that enables you to create beautiful surveys, forms, and polls with no prior experience. Your amazing review confirms us that we have managed in doing so, and we want to thank you for reminding us that we have accomplished this. It's an honor to have you using SurveyLegend, warm greetings from Sweden and the entire SurveyLegend team.

Patricia P.  
Category Sales Manager - Young Athletes and Tennis  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Super user friendly and easy to setup! "

September 24, 2018

5.0

Amazing. It was my first time doing a survey and I'm glad a friend recommended the platform because I loed how easy and simple it all was.

Pros

It's very easy to setup a survey. The platform looks pretty and attractive both for the administrator and the person taking the survey. Results are shown in a very attractive way too.

Cons

It would be great if you could download the results with the free version.

Review Source

Response from SurveyLegend

November 6, 2018

Hi Patricia, Thank you for the great review and feedback :) Happy to know you found our solution easy to use and pretty, we work had on keeping it pretty and powerful. We try to give as much as we can for free but some features we must bill for, we are not ad-funded nor are we investor funded. We are a company run by the founders and want to make sure it stays this way :) Best regards, Team SurveyLegend PS! Say hi to your friend and thank them from us here at SurveyLegend for speaking well about us we appreciate you and them!

EZ

Ed Z.  
Director  
Marketing and Advertising  
Used the software for: I used a free trial

### "Easy to use."

July 23, 2021

4.0

Market survey. Simple to use.

Pros

The ease of configuring it. The layout is very simple, I'm able to use some free features. Would love to explore and see how better it is than survey monkey.

Cons

The logic features. It's kind of hard to understand the flow. If the is something like a visual flow instruction like branching probably will more easy to set up.

Alternatives considered

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

Reason for choosing SurveyLegend

I think maybe because of your SEO.

Review Source

Brad A.  
IT Systems Manager  
Farming  
Used the software for: Less than 6 months

### "This product was easy to use and feature rich"

June 27, 2018

4.0

Survey our store merchandisers

Pros

Easy to use interface for survey creation. Feature rich for question/answer styles. East to see what my survey looked like. Had a profession look-and-feel. Positive feedback from the target audience.

Cons

We don't perform a lot of surveys so the cost is prohibitive. It would be nice to be able to configure the system to automatically notify the survey creator when X number of surveys were completed.

Review Source

Response from SurveyLegend

July 4, 2018

Hi Brad, Great feedback on the notifications feature, at the moment we have summary notifications and instant notifications. I will mention the notifications feature to our developers: "to be able to configure the system to automatically notify the survey creator when X number of surveys were completed." By: Brad Alkema. We listen to all feedback and try to act if we feel it will benefit the members of SurveyLegend :) Best regards, Team SurveyLegend

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