--- title: "Phoenix OpenTicket Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Phoenix OpenTicket Software - reviews, pricing plans, popular comparisons to other Oil and Gas products and more." source_url: "https://www.capterra.com/p/156790/Phoenix-OpenTicket/" page_type: "product" language: "en" --- # Phoenix OpenTicket Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Phoenix OpenTicket ## What is Phoenix OpenTicket? OpenTicket is a cloud-based, mobile oilfield ticketing software app designed to manage field tickets while giving management full visibility into each job in real time. Features include GPS travel history & mapping; table and gantt view of open, completed, invoiced & cancelled job; color coded job time monitoring; assign employees, services & equipment to jobs; email notifications for job assignment & revisions to technicians; & mobile app (iOS and Android) also available offline. ## What is Phoenix OpenTicket used for? [Oil and Gas](https://www.capterra.com/oil-and-gas-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Phoenix OpenTicket?[Manage this product listing](https://www.g2.com/products/phoenix-openticket/claim_requests/new?auto=true) ## Phoenix OpenTicket Overview Updated September 2026 AI summary Phoenix OpenTicket is designed for oil and gas companies of all sizes seeking cloud-based ticketing and operational management. It covers compliance, equipment, inventory, and work order management, alongside job costing, logistics, scheduling, and maintenance. Optional resource management supports further coordination. Deployment options include web, SaaS, and mobile devices, enabling flexible access for field and office teams. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Phoenix OpenTicket 0.0 VS. [### Prometheus](https://www.capterra.com/p/209529/Prometheus/) [4.5 (6)](https://www.capterra.com/p/209529/Prometheus/#reviews) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 3.7 (6) Value For Money 0.0 (0) Value For Money 4.7 (6) Customer Service 0.0 (0) Customer Service 3.6 (5) ## Phoenix OpenTicket alternatives [OpSUITE](https://www.capterra.com/p/143894/OpSUITE/) [2.0 (1)](https://www.capterra.com/p/143894/OpSUITE/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/143894/OpSUITE/) Highest Rated [FB Manager](https://www.capterra.com/p/129322/FB-Manager/) [4.7 (3)](https://www.capterra.com/p/129322/FB-Manager/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129322/FB-Manager/) [MineralFile](https://www.capterra.com/p/155786/MineralFile/) [0.0](https://www.capterra.com/p/155786/MineralFile/#reviews) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155786/MineralFile/) [ShaleApps](https://www.capterra.com/p/150456/ShaleApps/) [4.0 (1)](https://www.capterra.com/p/150456/ShaleApps/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150456/ShaleApps/) ## FAQs about Phoenix OpenTicket Overview ### What company size and specific industries is Phoenix OpenTicket built for? Phoenix OpenTicket is designed for oilfield service companies of any size that need cloud-based, mobile ticketing software. It is built specifically for the oil and gas services sector, where field operations and ticket handling have unique requirements. Features and Usability ### What are the key features of Phoenix OpenTicket? Phoenix OpenTicket offers compliance management, equipment management, inventory management, and work order management for operational control. It also includes job costing, logistics management, maintenance management, project management, resource management, and scheduling to support planning, tracking, and coordination across field and back-office operations. Getting Started and Support ### What training and onboarding options does Phoenix OpenTicket offer? Phoenix OpenTicket provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions and webinars allow guided remote learning, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Phoenix OpenTicket offer? Phoenix OpenTicket provides 24/7 live rep support and chat. These channels give users direct access to assistance at any time, with help delivered through real-time conversation when issues arise. ## Features AI summary Based on 132 Oil and Gas reviews Capterra data shows that buyers of Oil and Gas software rank the following features as their top priorities: - **Real-Time Updates** (**38%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**45%**) - **Compliance Management** (**44%**) Phoenix OpenTicket supports **Compliance Management**, helping businesses stay aligned with regulatory requirements and maintain accurate operational records. However, it does not include **Real-Time Updates** or **Real-Time Monitoring**. Instead, it offers **Scheduling** (**38%**), which can help teams plan work more effectively and coordinate field activities, providing teams with better visibility into upcoming tasks and compliance-related operations. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Equipment Management Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Inventory Management Track and manage inventory levels to maintain proper supply Job Costing Calculate total itemized costs, including initial costs and any changes Logistics Management Management of the flow of things between point of origin and point of consumption. Maintenance Management Manage, maintain and track the performance of assets and equipment Phoenix OpenTicket 10 features ### All Features - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Costing: Calculate total itemized costs, including initial costs and any changes - Logistics Management: Management of the flow of things between point of origin and point of consumption. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Scheduling: Plan availability and assign specific time slots for tasks and resources - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.