# Phoenix OpenTicket Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Phoenix OpenTicket Software - reviews, pricing plans, popular comparisons to other Oil and Gas products and more.

Source: https://www.capterra.com/p/156790/Phoenix-OpenTicket

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# 

 Phoenix OpenTicket Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Phoenix OpenTicket

## What is Phoenix OpenTicket?

OpenTicket is a cloud-based, mobile oilfield ticketing software app designed to manage field tickets while giving management full visibility into each job in real time. Features include GPS travel history & mapping; table and gantt view of open, completed, invoiced & cancelled job; color coded job time monitoring; assign employees, services & equipment to jobs; email notifications for job assignment & revisions to technicians; & mobile app (iOS and Android) also available offline.

## What is Phoenix OpenTicket used for?

[Oil and Gas](https://www.capterra.com/oil-and-gas-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Phoenix OpenTicket?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.phoenixdas.com/&name=Phoenix OpenTicket)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Phoenix OpenTicket

0.0

VS.

[### Prometheus](https://www.capterra.com/p/209529/Prometheus/)

[4.5 (6)](https://www.capterra.com/p/209529/Prometheus/#reviews)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

3.7 (6)

Value For Money

0.0 (0)

Value For Money

4.7 (6)

Customer Service

0.0 (0)

Customer Service

3.6 (5)

## Phoenix OpenTicket alternatives

[OpSUITE](https://www.capterra.com/p/143894/OpSUITE/)

[2.0 (1)](https://www.capterra.com/p/143894/OpSUITE/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/143894/OpSUITE/)

Highest Rated

[FB Manager](https://www.capterra.com/p/129322/FB-Manager/)

[4.7 (3)](https://www.capterra.com/p/129322/FB-Manager/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/129322/FB-Manager/)

[MineralFile](https://www.capterra.com/p/155786/MineralFile/)

[0.0](https://www.capterra.com/p/155786/MineralFile/#reviews)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/155786/MineralFile/)

[Veracity](https://www.capterra.com/p/185980/Veracity-Asset-Integrity-Management-Suit/)

[0.0](https://www.capterra.com/p/185980/Veracity-Asset-Integrity-Management-Suit/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/185980/Veracity-Asset-Integrity-Management-Suit/)

## FAQs about Phoenix OpenTicket

Overview

### What company size and specific industries is Phoenix OpenTicket built for?

Phoenix OpenTicket is designed for oilfield service companies of any size that need a cloud-based, mobile ticketing solution. It is built for the oil and gas services sector, where field teams must capture and manage tickets in operational settings.

Features and Usability

### What are the key features of Phoenix OpenTicket?

Phoenix OpenTicket includes compliance management, equipment management, inventory management, and work order management for operational control. It also offers job costing, maintenance management, project management, resource management, scheduling, and logistics management to support planning, tracking, and coordination across jobs and assets.

Getting Started and Support

### What training and onboarding options does Phoenix OpenTicket offer?

Phoenix OpenTicket provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow remote guided setup, webinars present structured walkthroughs, and documentation offers written reference material for self-paced review.

Getting Started and Support

### What customer support options does Phoenix OpenTicket offer?

Phoenix OpenTicket provides 24/7 live rep support and chat. Users can contact support at any time through these channels for assistance with setup, account questions, and issue resolution.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Equipment Management

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Inventory Management

Track and manage inventory levels to maintain proper supply

Job Costing

Calculate total itemized costs, including initial costs and any changes

Logistics Management

Management of the flow of things between point of origin and point of consumption.

Maintenance Management

Manage, maintain and track the performance of assets and equipment

Phoenix OpenTicket 10 features

Track and manage adherence to policies for any service, product, process, or supplier

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track and manage inventory levels to maintain proper supply

Calculate total itemized costs, including initial costs and any changes

Management of the flow of things between point of origin and point of consumption.

Manage, maintain and track the performance of assets and equipment

Plan and coordinate all the resources, costs and time needed to execute assignments

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Plan availability and assign specific time slots for tasks and resources

Creating, assign, and track jobs and/or tasks for work orders

## Pricing

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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