DXV Technology

ThermoGRID

5 / 5 5 reviews

Who Uses This Software?

ThermoGRID was build for HVAC companies as small as 1 to 1000. No matter the size of your company ThermoGRID will increase increase your profitability by increasing your productivity and performance.


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • DXV Technology
  • www.thermogrid.org/
  • Founded 2007
  • United States

About ThermoGRID

ThermoGRID can increase a companies revenue by 40% per year easily. It will be very easy for you to see how when you see: The Smart Dispatching that ensures you send the best technician for the job based on location, skills, and performance. The Price book is second to none with the ability to do time and material, flat rate, and on the fly calculator that will ensure you hit your margins no matter what job it is. ThermoGRID is worlds most efficient, accurate, and profitable software.


ThermoGRID Features

  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

ThermoGRID Reviews Recently Reviewed!

Easy

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Best program with little cost to the employer.

Pros: Easy to use Easy to work with Customer Service is Excellent Answers all questions pretty fast. Happy with this program

Cons: I really can't think of any. The hardest part is getting the service techs to use the program at first.

Full of Potential

May 23, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This software is great once all of your company data is entered correctly and the user(s) become proficient with the processes. Mastering the service catalog is critical to the successful implementation of this software

Pros: User interface is very intuitive. Excellent support from staff. Works great, even for a single person operation

Cons: Occasionally misdirects to incorrect page. Speed is dependent upon internet service (like anything else online)

Just try it...you will love it.

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Worked with other dispatching programs but this one is awesome. If you have any issues, concerns or need something customized they are always there willing to help no matter what the issues. Updates constantly to help improve your productivity. And the reports.... Wow! Who could ask for more.

Great Product! Has added over ONE MILLION $'s to my bottom line

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way you navigate is easy and has relieved stress from my whole team.
The support has been amazing! Unlike any other company, we have used.
They really try and help and I always speak to the same person right here in the States.

Cons: We had one small hick-up (mostly our fault) They could not move fast enough to Help us.
Truly a caring bunch of folks.
NO cons for me

Overall: We were using Wintak trying to manage 5 service trucks, 2 Install trucks, and 2 salesmen.
It was a nightmare. Thermogrid manages all that plus has a sales side that boosted revenue like crazy.

Recommendations to other buyers: Try it you'll see what I mean.

Vendor Response

by DXV Technology on December 07, 2016

Thank you Steve, I am glad you are happy with your product and services. We are here for you when you need us, thanks again for the kind words.

Blows service titan away!

Dec 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the kpi it measures and the fact you don't lose track of anything.

Overall: We were on the titan software for three years. Very sloppy. Let's too much slip through the cracks. One year on ThermoGRID and we grew 60% just by being able to track numbers that were key to our business.

Recommendations to other buyers: This software is key to knowing your day to day kpi's and staying in track. Without this software, we would have to figure all our numbers manually.

Vendor Response

by DXV Technology on December 07, 2016

Dan thank you for choosing ThermoGRID to manage your team and your clients. We are very excited for your success in your business and look forward to keeping it going.