--- title: "ThermoGrid Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ThermoGrid Software - reviews, pricing plans, popular comparisons to other HVAC products and more." source_url: "https://www.capterra.com/p/156796/ThermoGRID/" page_type: "product" language: "en" --- # ThermoGrid Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ThermoGrid ## What is ThermoGrid? ThermoGrid was founded by HVAC Masterminds and a consultant that knew what it took to grow companies from zero revenue to multi-million dollar operations in a matter of months. Because we've been there, ThermoGrid is built with every role in an HVAC company in mind. See how tools such as our Smart Dispatching , client history vault, and invoicing options can help you become more efficient, accurate, and profitable. ThermoGrid is your ticket to reaching heights you never knew were possible. ## What is ThermoGrid used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[HVAC](https://www.capterra.com/hvac-software/)[Plumbing](https://www.capterra.com/plumbing-software/) Top alternative Featured Overall rating Based on 77 user reviews Reviews sentiment Positive 88% Neutral 3% Negative 9% Starting price $35 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ThermoGrid?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.gridmastertechnologies.com/&name=ThermoGrid) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ThermoGrid 4.4 (77) VS. [4.6 (1,478)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $35 Other, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (77) Ease Of Use 4.6 (232) Value For Money 4.5 (72) Value For Money 4.4 (227) Customer Service 4.4 (74) Customer Service 4.6 (224) ## ThermoGrid alternatives [4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.7 (2,744)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (96)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/156796/ThermoGRID/alternatives/) ## FAQs about ThermoGrid Overview ### What problems does ThermoGrid solve? ThermoGrid solves disorganized HVAC service operations by centralizing scheduling, dispatching, customer records, invoices, photos, documents, and reporting in one system. It reduces paper workflows, duplicate data entry, and slow quoting or pricing updates. Dispatchers, field technicians, customer care managers, sales teams, and office administrators benefit most. Answer based on 36 reviews Overview ### Which roles and teams benefit most from ThermoGrid? ThermoGrid is most used by business owners, presidents, and executives who need visibility into operations, finances, and service performance. Office managers, operations managers, and administrative teams rely on it to coordinate scheduling, customer records, billing, and inventory, while service managers use it to streamline field workflows and improve daily efficiency. Answer based on 75 reviews Overview ### What company size and industries is ThermoGrid built for? ThermoGrid is built for small businesses, with 100% of reviewers from that segment, especially in Construction at 42% and Consumer Services at 30%. It is designed for field service, HVAC, plumbing, and electrical companies of any size, with additional use in Mechanical or Industrial Engineering at 9%. Answer based on 76 reviews Features and Usability ### What are the key features of ThermoGrid? ThermoGrid includes core field service features like dispatch management, scheduling, work order management, and invoicing, plus differentiators such as GIS integration and contractor management. Reviewers also highlight job costing, QuickBooks integration, technician mobile access, and customizable forms, documents, and role-based permissions for paperless office-to-field workflows. Answer based on 36 reviews Pricing ### How much does it cost and what fees or limitations are included? ThermoGrid starts at $35/month for the 1 User plan, with 5 Users at 99/month, 10 Users at 349/month, and 20 Users at 759/month. A free trial is available. Reviewers often call out strong value, easy job costing, and setup that can feel tedious or overwhelming at first. Answer based on 26 reviews Integrations ### Which third-party tools and platforms does ThermoGrid integrate with? ThermoGrid integrates with QuickBooks Online, QuickBooks Online Advanced, and QuickBooks Desktop for accounting workflows. The catalog confirms QuickBooks Online and QuickBooks Online Advanced, while reviewer mentions also point to QuickBooks Desktop. These integrations support invoicing, order syncing, and report generation. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on ThermoGrid? ThermoGrid offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers describe onboarding as manageable but not instant: technicians and day-to-day users often get comfortable quickly, while new users and admins may need more time because of the feature depth. Support-led training is frequently described as responsive and helpful. Answer based on 19 reviews Getting Started and Support ### What customer support options does ThermoGrid offer, and how do users rate the experience? ThermoGrid offers email/help desk, a knowledge base, phone support, and chat. Many users describe support as responsive, available, and helpful during setup, onboarding, and training. Some reviewers, however, report slow follow-up, unhelpful answers, and frustration when directed to videos instead of direct assistance. Answer based on 36 reviews Ease of use ### How easy is ThermoGrid to learn and use? ThermoGrid feels approachable for many HVAC and service teams, especially after setup and basic training. Many users find scheduling, estimates, photos, and daily navigation straightforward, but some mention a real learning curve, document creation challenges, and mobile or workflow issues when staff need to work quickly. Answer based on 22 reviews ## Features AI summary Based on 901 HVAC reviews Capterra data shows that buyers of HVAC software rank the following features as their top priorities: - **Scheduling** (**66%** of reviewers rated this feature as critical) - **Dispatch Management** (**62%**) - **Billing & Invoicing** (**65%**) ThermoGrid supports all three features that reviewers consider most important: **Scheduling**, **Dispatch Management**, and **Billing & Invoicing**. Together, these capabilities help businesses coordinate service appointments, assign technicians more efficiently, and manage customer billing accurately, allowing teams to keep field operations organized and maintain a more consistent cash flow. Scheduling 4.6 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Dispatch Management 4.4 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Billing & Invoicing 4.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Mobile Access 3.2 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Quotes/Estimates 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers Service History 3.4 (10) 30.00% of 10 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets ThermoGrid 106 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automatic Backup: Data is backed up automatically to prevent data loss - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Chemical Usage Tracking: Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial/Industrial: For commercial and industrial purposes - Communications Management: Record and track all relevant internal and external communications - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Database: Collection of data related to the costs associated with various items, products, services, or activities - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - File Storage: Store and access documents, forms, and photos in one centralized place - For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work - For General Contractors: Intended to be used by general contractors - For HVAC Companies: Software designed specifically for HVAC companies - For Plumbing Industry: Serving plumbing industry professionals - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Image Capture: Process images and automatically scan for data - Inspection Checklists: Create checklists and to-do lists that can be marked during inspection - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Online Payments: Accept and process online payment transactions - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Photos/Images: Photos/Images - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Invoicing: Generate recurring invoices - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service History: Track work performed and resources used for past customers, sites, or assets - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Takeoff: Measure digital plans to calculate labor and materials needed - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Visual Assemblies: Displays a graphical view of a build assembly to visualize which portion of the project you're estimating - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (77) 4.4 Based on 77 reviews ## Pricing Value for money 4.5 (72) Free Trial [View pricing plan details](https://www.capterra.com/p/156796/ThermoGRID/pricing/) 1 User $35.00 Other,Per Month It includes: - Scheduling & Smart Dispatching Estimates & Invoicing Payment Processing (CC, ACH, Financing) Online Scheduling Reporting QB Integration Auto Email/Text Notifications Membership Management/Billing - Flat Rate Pricebook Custom Job Documents Review Portal Timesheets (Clock-in/Out) Job Costing Photos Equipment Manger Marketing VoIP AI Receptionist 5 Users $99.00 Other,Per Month It includes: - Scheduling & Smart Dispatching Estimates & Invoicing Payment Processing (CC, ACH, Financing) Online Scheduling Reporting QB Integration Auto Email/Text Notifications Membership Management/Billing - Flat Rate Pricebook Custom Job Documents Review Portal Timesheets (Clock-in/Out) Job Costing Photos Equipment Manger Marketing VoIP AI Receptionist 10 Users $349.00 Other,Per Month It includes: - Scheduling & Smart Dispatching Estimates & Invoicing Payment Processing (CC, ACH, Financing) Online Scheduling Reporting QB Integration Auto Email/Text Notifications Membership Management/Billing - Flat Rate Pricebook Custom Job Documents Review Portal Timesheets (Clock-in/Out) Job Costing Photos Equipment Manger Marketing VoIP AI Receptionist 20 Users $759.00 Per User,Per Month It includes: - Scheduling & Smart Dispatching Estimates & Invoicing Payment Processing (CC, ACH, Financing) Online Scheduling Reporting QB Integration Auto Email/Text Notifications Membership Management/Billing - Flat Rate Pricebook Custom Job Documents Review Portal Timesheets (Clock-in/Out) Job Costing Photos Equipment Manger Marketing VoIP AI Receptionist Value for money 4.5 (72) 4.5 Based on 72 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (74) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (74) 4.4 Based on 74 reviews ## User reviews Overall rating 4.4 Based on 77 reviews Filter by rating 5(54) 4(14) 3(2) 2(3) 1(4) Mentioned topic Sorted by most recent Bhawna D. Recruiter Computer Software ### "Thermogrid review " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 August 9, 2026 Overall, my experience with ThermoGrid was positive. It is a practical field service management platform that helps improve scheduling, organization, and communication, although there is some room for improvement in usability. Pros ThermoGrid is easy to use and provides useful tools for scheduling, dispatching, customer management, and field service operations. It helps keep daily work organized and improves visibility across jobs. Cons Some features could be more customizable, and the interface can take a little time to get familiar with. A few workflows could also be more streamlined. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Michael C. President Construction ### "Great for those ready to grow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2025 Great customer service, great features, this team will do anything to help us learn and get where we want to go. Pros I like that they continually add new features and make the system better. I can use it on a basic level or if I take the time to setup everything the amount of things it will track and the amount of insights it gives me on my business is crazy. Cons With any system there is a learning curve and sometimes I want the system to do it the way we already do things but then again we don't like our results doing it that way. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) [Hearth](https://www.capterra.com/p/230826/Hearth-Pay/) Hearth was bad, support was bad. Housecall Pro is kinda like a beginner program. It's fairly easy but doesn't do everything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS John S. President Construction ### "Still in the trail phase" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 5, 2023 Pros I love the initial abilities of the program. So far the staff has been great. Support has been better than average. We will update the review once we have been using this platform in the field for 2-3 months. Cons A slight difference between sales (What you get) and implementation (what it does). This is understandable and has not changed my mind about using TG yet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2023 Hello, Thank you for sharing your thoughts on your experience with ThermoGrid. We're glad to hear that you're enjoying the initial abilities of the program and that our staff has been responsive and supportive. Our team is committed to providing excellent support, and we're pleased that you've had a positive experience so far. We appreciate your understanding regarding the slight difference between sales presentations and the actual implementation of the software. We're continuously working to align expectations and provide the best user experience possible. Best regards, ThermoGrid Team RK Ronni K. Office Manager Machinery ### "\[sensitive content hidden\] is amazing and always very helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 5, 2023 Overall great, always appreciate \[sensitive content hidden\] getting right back with us, not a fan of the open a ticket function and calling in tickets to help line, it seems to take longer than usual to get a response Pros ease of dispatch and scheduling and the improvements made in customers loading when looking the up Cons Techs complain that it takes too long to upload pictures in the fieldThe fact that we are not able to search by key words ie blower motor to find all customers that have had blower motor installed etc Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2023 Hello Ronni, Thank you for your feedback and sharing your experience with our software. We're thrilled you've found our team member amazing and helpful. We're committed to outstanding support for all users! You've noted ease in dispatching, scheduling, and customer loading improvements. These enhance efficiency, and you will see more deployed soon! Regarding picture uploads, our team has actively optimized the process for smooth field operation. We hope you have had a positive experience with these improvements. While searching by keywords isn't available now, your input matters as we refine our platform based on customer feedback. We value your partnership and strive to provide you with a powerful and essential tool to manage your business. Best regards, ThermoGrid Team JN Jess N. Bookkeeper Glass, Ceramics & Concrete ### "Not well rounded " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 May 31, 2023 If it was not for \[sensitive content hidden\] at TG and the amount of time invested in making this software work for us. We would not still be using this software. Pros The ability to be anywhere and run the business. Scheduling, Dispatching, Calendar, Texting jobs to Techs and when we are arriving to customers. It works really great on the front end and for the techs in the field. Cons TG does not integrates with desktop as claimed! It was such a nightmare we had to convert to QBO. TG doesn't offer true progress billing for contractors/subcontractors. It also does have the ability to correctly categorize a customer deposit without a lot of manual work on the QBO side or a workaround. Reporting to tie out to QBO is terrible. I have not found a single report in TG that ties out to any financial report in QBO. It needs a lot more work invested in the development of the backend/reporting end. Customer service takes too long to get back to you. When they do finally get back to you their answers are unhelpful and you end up understanding the software better than they do. Reasons for choosing ThermoGrid Converted before I worked for the company. If I had a do over not sure we would still be using TG or have picked it in the first place. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2023 Hello, Thank you for sharing your detailed feedback We're pleased to hear that you appreciate the flexibility the software offers in running your business remotely, scheduling, dispatching, and communicating with technicians and customers. It's great to know that the front-end and field use have been positive. We apologize for the challenges you've encountered. Your feedback highlights areas where we may need to improve. Rest assured, your observations will be taken into account as we work to enhance these aspects. We're grateful for your recognition of the efforts of our team member in making the software work for your needs. We're committed to providing you with the best support and solutions possible. We appreciate your candor about your reasons for choosing and switching to ThermoGrid. Your feedback helps us identify areas for growth and development. Thank you for your continued use of ThermoGrid, and we hope to continue improving and providing a better experience for you. Best regards, ThermoGrid Team KH Kim H. CFO Construction ### "Exceptional Field Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2023 Pros The software is exceptional and was always our first choice when we narrowed it down to the TOP 3 we liked. \[sensitive content hidden\] our representative from ThermoGrid is one of the BEST I have come across at understanding our company's needs and how it would work using their system. We are excited to partner with \[sensitive content hidden\] and ThermoGrid as I believe they will help us streamline our future expansion plans. I can't say enough about \[sensitive content hidden\] and the ThermoGrid Team. They have all provided exceptional service and onboarding. Cons I haven't found anything yet that we do not like. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2023 Hello, Thank you for your wonderful review and for sharing your experience with ThermoGrid. We're absolutely delighted to hear that our software has met your expectations and has stood out as exceptional in your evaluation process. We greatly appreciate your recognition of our representative, for understanding your company's needs and effectively aligning them with our system. We're excited to be part of your future expansion plans and are dedicated to providing the tools and support needed to streamline your growth. Your praise for our team's exceptional service and onboarding efforts means a lot to us. We're here to ensure that your experience with ThermoGrid remains outstanding throughout your journey with us. Thank you for being a part of the ThermoGrid community. Should you ever have any questions, suggestions, or further insights to share, please don't hesitate to reach out. We're committed to being your partner in success. Best regards, ThermoGrid Team DC David C. Owner Environmental Services ### "TG Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 May 25, 2023 Thermogrid has brought organization to our business. Pros Scheduling and tracking capabilities. Generates gross margin. Cons Complexity. Technicians have a hard time using it with mobile devices. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2023 Hello, Thank you for your review of ThermoGrid. We're pleased to hear that you find value in our scheduling and tracking capabilities, as well as the generation of gross margin data. We provide the option for browser navigation as well as an Android or Apple App. We understand that software complexity can sometimes be a challenge and are actively working on enhancing user experience and making the interface more user-friendly, particularly for technicians using mobile devices. It's gratifying to learn that ThermoGrid has brought organization to your business. Our aim is to provide tools that streamline operations and contribute to your success. Thank you for choosing ThermoGrid and for sharing your feedback. If you have any further insights or needs, please feel free to reach out. We're here to support you. Best regards, ThermoGrid Team CZ Christine Z. Administrative Assistant Environmental Services ### "Take your company to the next level w/Thermogrid" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 11, 2023 We are currently in the process of moving towards being paperless, thermogrid will take us to that next level Pros Customers & calls are unable to be deleted, easy to use and find the information needed Cons The system calendar always go back to the current day, you do not have the option to choose keeping the month open as your default, also when in a live call or job you do not have the option to go back to the main customer information page without using the clients tab Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2023 Hello, Thank you for your insightful review of ThermoGrid! It's wonderful to hear that our software has provided you with valuable features, such safe guarded client and call management, as well as the ease of use in finding necessary information. We appreciate your feedback regarding the system calendar's behavior and the navigation within live calls or jobs. We're continuously working on enhancing the user experience and providing more flexibility in navigating the platform. look for updates shortly. We're thrilled that ThermoGrid is helping you transition toward a paperless operation and taking your company to the next level. Our goal is to support your growth and efficiency. Thank you for being a part of the ThermoGrid community. Should you have any further insights, suggestions, or needs, please don't hesitate to reach out. We're here to assist you. Best regards, ThermoGrid Team TC Tanisha C. Operations Manager Utilities ### "Loving it so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 Excellent Pros I am new to Thermogrid and still in the training phase. Whenever I have a question, the team is quick to respond to jump on a call to help me with my doubts. \[sensitive content hidden\] has been especially helpful with the implementation process. \[sensitive content hidden\] has been very helpful too. I love the features so far. Even though I haven't started using all the features, but I love that almost everything I need for my business is available as a feature and will help my work get so much more efficient. Cons Nothing so far except maybe the fact that the learning curve is a bit high due to multiple features. But that is a good problem to have, it means I can move all my business needs to Thermogrid. Finally one platform for all my needs instead of having to use multiple different softwares. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Wix barely had any features. I was still using Google Sheet and Excels to manage my daily work which was highly inefficient. Alternatives considered [Commusoft](https://www.capterra.com/p/149651/Commusoft/) [Workiz](https://www.capterra.com/p/147525/Workiz/) [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reasons for choosing ThermoGrid Thermogrid has 90% of the features that I wanted compared to so many others that I evaluated, which barely had 50%. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2023 Hello, Thank you for taking the time to share your positive experience with ThermoGrid. We're thrilled to hear that you're loving your decision to move forward with our software. It's great to know that our team has been quick to respond and assist you during your training phase. We're glad that our team members have been especially helpful in guiding you through the implementation process. Your appreciation of the available features and their potential to enhance your business efficiency is truly gratifying. We understand that navigating a platform with numerous features can present a learning curve, but we're pleased that you see this as a positive challenge and an opportunity to consolidate your business needs onto one platform. We appreciate your feedback and are excited to have you as part of the ThermoGrid community. If you ever have any questions, suggestions, or further insights, please feel free to reach out. We're here to support your success. Best regards, ThermoGrid Team AF Alyssa F. Finance Manager Construction ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 9, 2023 Pros Dispatching calendar Joe history and email invoices quickly \[sensitive content hidden\] was very helpful in explaining the new workflow management for each user and how we can start customizing our roles within in the company. Cons The Syncing to QB online is quite bad - I don't know if it's QB or Thermogrid but our apostrophe's don't get transferred right and QB creates numbers behind every customer and every customer is a parent and their address is a sub customer - it just seems like too much of the same data. It doesn't sync very clean. Also I don't like that a Company name shows "No Client" because there is no first or last name in the account lines. Seems weird to be and then it syncs to QB and doesn't include the Company Name Alternatives considered [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Reasons for choosing ThermoGrid I liked the colored job scheduling Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 18, 2023 Hello Alyssa, Thank you for sharing your feedback about your experience with ThermoGrid. We're pleased to hear that you've found value in several aspects of our software, including the dispatching calendar, job history tracking, and the ability to email invoices quickly. We're glad to know that our team member provided helpful guidance on the new workflow management and role customization within your company. Regarding your concerns about syncing with QuickBooks Online, we appreciate your insight. We understand the frustration you're experiencing and have actively made adjustments to the syncing process. based on your statement I will urge you to reach out to support to adjust your QuickBooks settings, as we can adjust the syncing hierarchy to better fit your needs. We're glad to hear that our job scheduling caught your attention and contributed to your choice of ThermoGrid. Thank you for choosing ThermoGrid and for your valuable feedback. If you have any further insights, questions, or suggestions, please don't hesitate to reach out. We're here to support your success. Best regards, ThermoGrid Team [View all Reviews](https://www.capterra.com/p/156796/ThermoGRID/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Skimmer vs ThermoGrid](https://www.capterra.com/compare/156796-177014/ThermoGRID-vs-Skimmer)