# Page 2 | ThermoGrid Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ThermoGrid the right HVAC solution for you? Explore 76 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156796/ThermoGRID/reviews --- ThermoGrid 4.4 (76) [View alternatives](https://www.capterra.com/p/156796/ThermoGRID/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 26th, 2026 # Page 2 - Reviews of ThermoGrid ## Showing most helpful reviews Showing 26-50 of 76 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MC Michael C. President Construction Used the software for: 1-2 years ### "Great for those ready to grow" April 6, 2025 5.0 Great customer service, great features, this team will do anything to help us learn and get where we want to go. Pros I like that they continually add new features and make the system better. I can use it on a basic level or if I take the time to setup everything the amount of things it will track and the amount of insights it gives me on my business is crazy. Cons With any system there is a learning curve and sometimes I want the system to do it the way we already do things but then again we don't like our results doing it that way. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/)[Hearth](https://www.capterra.com/p/230826/Hearth-Pay/) Hearth was bad, support was bad. Housecall Pro is kinda like a beginner program. It's fairly easy but doesn't do everything. Review Source TC Tanisha C. Operations Manager Utilities Used the software for: Less than 6 months ### "Loving it so far" May 11, 2023 5.0 Excellent Pros I am new to Thermogrid and still in the training phase. Whenever I have a question, the team is quick to respond to jump on a call to help me with my doubts. \[sensitive content hidden\] has been especially helpful with the implementation process. \[sensitive content hidden\] has been very helpful too. I love the features so far. Even though I haven't started using all the features, but I love that almost everything I need for my business is available as a feature and will help my work get so much more efficient. Cons Nothing so far except maybe the fact that the learning curve is a bit high due to multiple features. But that is a good problem to have, it means I can move all my business needs to Thermogrid. Finally one platform for all my needs instead of having to use multiple different softwares. Alternatives considered [Commusoft](https://www.capterra.com/p/149651/Commusoft/)[Workiz](https://www.capterra.com/p/147525/Workiz/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing ThermoGrid Thermogrid has 90% of the features that I wanted compared to so many others that I evaluated, which barely had 50%. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Wix barely had any features. I was still using Google Sheet and Excels to manage my daily work which was highly inefficient. Review Source Response from Thermogrid August 18, 2023 Hello, Thank you for taking the time to share your positive experience with ThermoGrid. We're thrilled to hear that you're loving your decision to move forward with our software. It's great to know that our team has been quick to respond and assist you during your training phase. We're glad that our team members have been especially helpful in guiding you through the implementation process. Your appreciation of the available features and their potential to enhance your business efficiency is truly gratifying. We understand that navigating a platform with numerous features can present a learning curve, but we're pleased that you see this as a positive challenge and an opportunity to consolidate your business needs onto one platform. We appreciate your feedback and are excited to have you as part of the ThermoGrid community. If you ever have any questions, suggestions, or further insights, please feel free to reach out. We're here to support your success. Best regards, ThermoGrid Team CL Charlene L. Office Manager Construction Used the software for: 2+ years ### "Thermogrid Review" April 19, 2023 4.0 TG is the first dispatching system that I have worked with, I am not sure how it compares or what benefit I see. What I appreciate most is that willingness to take feedback and make adjustments. Pros payment integration that allows the client, the tech and the admin to complete payment transactions from the invoice. development team is open to suggestions on improving the system Cons Job documents are not integrated to be electronically signed and do not auto save, so the info can be easily lost if it is not saved properly prior to changing screens. We are now having to use a secondary app to complete safety documents and inspections so that they can be signed by technicians for accountability and to meet SECOR standards.Clients can only pay using VISA or Mastercard through the payment link.TG only tracks GPS for clock-in and out, we would like to track "downtime" between calls for technician accountability.calling the support line used to automatically connect me with a support tech, now I have to submit a ticket and wait to hear back. Reason for choosing ThermoGrid na Switched from [Successware](https://www.capterra.com/p/118860/Successware21/) The switch was made prior to my starting with the company. I believe it is because TG was built by someone who worked in the HVAC industry and built it from that perspective. Review Source Response from Thermogrid August 18, 2023 Thank you for your review of ThermoGrid. We're glad to hear that you find our payment integration beneficial, allowing clients, technicians, and admins to complete payment transactions conveniently. Our development team's openness to suggestions is central to our commitment to continuously improve the system. We appreciate your honesty about the challenges you've faced with job documents not being electronically signed and the need for auto-saving. We're actively looking into solutions to enhance this aspect and prevent data loss during transitions. Your observation about using a secondary app for safety documents and inspections is noted. We understand the importance of accountability and compliance with standards, and we're working to address this for a more streamlined process within ThermoGrid. We apologize for any inconvenience caused by the limitation in payment options. Your feedback about wanting to track "downtime" for technician accountability and the change in support line connectivity is important. We're actively considering these aspects for potential enhancements. Thank you for your insights into why you chose ThermoGrid and your observations about its origin in the HVAC industry. We're glad to have you as part of our community. If you have any further insights, questions, or experiences to share, please don't hesitate to reach out. We're here to support your success. Best regards, ThermoGrid Team JN Jess N. Bookkeeper Glass, Ceramics & Concrete Used the software for: 1-2 years ### "Not well rounded " May 31, 2023 2.0 If it was not for \[sensitive content hidden\] at TG and the amount of time invested in making this software work for us. We would not still be using this software. Pros The ability to be anywhere and run the business. Scheduling, Dispatching, Calendar, Texting jobs to Techs and when we are arriving to customers. It works really great on the front end and for the techs in the field. Cons TG does not integrates with desktop as claimed! It was such a nightmare we had to convert to QBO. TG doesn't offer true progress billing for contractors/subcontractors. It also does have the ability to correctly categorize a customer deposit without a lot of manual work on the QBO side or a workaround. Reporting to tie out to QBO is terrible. I have not found a single report in TG that ties out to any financial report in QBO. It needs a lot more work invested in the development of the backend/reporting end. Customer service takes too long to get back to you. When they do finally get back to you their answers are unhelpful and you end up understanding the software better than they do. Reason for choosing ThermoGrid Converted before I worked for the company. If I had a do over not sure we would still be using TG or have picked it in the first place. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Wanted the ability to run the business from anywhere. Scheduling and Dispatching, paperless Review Source Response from Thermogrid August 18, 2023 Hello, Thank you for sharing your detailed feedback We're pleased to hear that you appreciate the flexibility the software offers in running your business remotely, scheduling, dispatching, and communicating with technicians and customers. It's great to know that the front-end and field use have been positive. We apologize for the challenges you've encountered. Your feedback highlights areas where we may need to improve. Rest assured, your observations will be taken into account as we work to enhance these aspects. We're grateful for your recognition of the efforts of our team member in making the software work for your needs. We're committed to providing you with the best support and solutions possible. We appreciate your candor about your reasons for choosing and switching to ThermoGrid. Your feedback helps us identify areas for growth and development. Thank you for your continued use of ThermoGrid, and we hope to continue improving and providing a better experience for you. Best regards, ThermoGrid Team GW Gary W. Hvac tech Construction Used the software for: 1-2 years ### "Garyw review " August 23, 2022 4.0 Been working with Thermo since day one and the company. It’s been fairly easy to learn and maneuver through when their are no glitches and good service area Pros It works great when you have service it is easy to use and learn even if your not a computer tech person Cons Drop boxes disappear and are under laying When you go back in calendar two weeks it doesn’t stay there after you exit out of a call Switched from [FOUNDATION](https://www.capterra.com/p/2032/FOUNDATION/) Lost notes Always loading forever Bad customer service and support Review Source Response from Thermogrid August 18, 2023 Hello, Thank you for sharing your review of ThermoGrid, Gary. We're pleased to hear that you find our software effective and easy to use, even if you're not a tech-savvy person. We've worked to ensure usability for all users. We apologize for the challenges you've encountered with drop boxes and calendar behavior. Your feedback was vital in helping us identify areas for improvement, and we have address and rectified all mentioned issues. Thank you for being a long-time user of ThermoGrid. We appreciate your loyalty and your understanding of the occasional hiccups that may arise. Your feedback is valuable as we work toward offering you a better experience. If you have any further insights, questions, or experiences to share, please don't hesitate to reach out. We're here to support your success. Best regards, ThermoGrid Team VR Verified Reviewer A decent software that works well once ALL of your company data is entered CORRECTLY! Hospital & Health Care Used the software for: Less than 6 months ### "A decent software that works well once ALL of your company data is entered CORRECTLY!" November 4, 2021 4.0 There is definitely a higher learning curve for employees to get over. When people are in a rush it is easy to make simple errors and those simple errors slow down the efficiency of our workflow. I'm very happy with the approach the company has taken to customize the platform to fit the needs of our company AND our customers. Pros ThermoGRID is perfect for our short-term needs. We love the fact that staff finds it simple to use. However, paying attention to the fine details when data is put into our software library is an ongoing struggle. It is definitely a time-saver for us because it has the capability of carrying out complex tasks and has enabled us to be completely paperless. Cons We are still adjusting to the set-up, none at this time. Alternatives considered [Jobber](https://www.capterra.com/p/127994/Jobber/)[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Reason for choosing ThermoGrid From the very beginning we received (and still are receiving) excellent customer service. Their support team has been very helpful for our company as we have had to make many shifts, sometimes every month to adapt to the needs of our customers and the direction of the pandemic. Review Source ASE Al Siefert E. Manager Construction Used the software for: Less than 6 months ### "Dissapointing and Expensive experience" January 14, 2022 2.0 Be careful to engange in a one year term contract, the is no return, and they will push you a lot to make a decision. Pros Nothing to comment about the software. Training team is NICE Cons The system is rough and not easey to use. The mobile app is not ready, they just told me that the first day I started implementation. Selling team shows you whatever you want to see, and describes as the soft can do all you want to do. That starts to fall apart as soon as you start your first training, and nothing is just like is supposed. But you already signed a one yar contract with them, so you need to pay for it anyway. They don't care if you use it or not. Reason for choosing ThermoGrid I believed in their promises about the software capabilities and what they will do for me to help me build the product cathalog, etc. Review Source Response from Thermogrid August 18, 2023 Hello, Thank you for sharing your feedback We're genuinely sorry to hear that your experience has been disappointing and frustrating. We understand that a challenging and less-than-ideal experience can be incredibly frustrating, especially when expectations aren't met. We're glad to know that you found our training team to be accommodating. However, we deeply regret that the software itself and the mobile app did not meet your expectations in terms of usability. We take your feedback about our sales process and the mismatch between promises and reality seriously. We understand your concerns about the contract terms and we apologize for any inconvenience this has caused. Thank you for sharing your insights and observations. We take this feedback to heart as we strive to improve and provide a better experience for all users. If you have any further insights or concerns, please don't hesitate to reach out. We're here to listen and learn from your experiences. Best regards, ThermoGrid Team BV Brad V. Manager Construction Used the software for: 6-12 months ### "Lacking features, functionality and support" December 21, 2018 3.0 After several months, we migrated to another tool and have been relatively happy. We found the promises and capabilities made were not matched by the tool or company to the degree expected. Pros It was relate easy to port over to it. We were operating in just a few weeks. Cons We found the tool required doing everything in a certain t made business challenging. We needed to be able to quickly make modifications to quotes at the customer site based on what was discovered. This was difficult. We followed the recommendations and loaded a huge library or parts only to discover that made finding the ones most usd here difficult and error prone. Most frustrating was service and training. A response of “ watch a video” isn’t what anyone wants to hear. Review Source Response from Thermogrid December 24, 2018 This is for the TemperaturePro franchise they had a contract with us that THEY do all training and support. Each new franchisee had to pay a large amount to sign up and we had to pay the franchise the $7,000 of it. I would imagine that you believe there is a lack of features if you were not able to be trained properly by the franchise. The price book is 100% customizable and our system can do full AHRI matchup system estimates and take payment in less than 45 seconds. All franchisees that singed up with TemperaturePro didn¿t know HVAC. It made it hard for them to use an HVAC specific software not knowing the operations of an HVAC business as well as not getting that support from the franchise. We are no longer in an agreement with this franchise because it did not hold up its end of the agreement. Many franchisees have gone out of business due to the lack of support and training from the franchise. We would be happy to show you everything our system can do. MH Matthew H. President Information Technology and Services Used the software for: 2+ years ### "Thermogrid" August 19, 2020 4.0 we have the ability to load calculations on the program, do monthly subscription for club agreements, one flat rate for all credit cards including American Express. Most of all you can buy the software out-wright without having to pay a monthly fee. Pros The ability to collect payment from the invoice online, Cons changing of screens to close out work orders. and there are a little slow to update software. Reason for choosing ThermoGrid ThermoGrid made it easier for us to sync with quickbooks almost seamlessly. Receive payment from customers, allow us to do load cal. Review Source Response from Thermogrid August 20, 2020 Matthew, thank you for your review we appreciate your feedback. LS Lance S. Partner Construction Used the software for: 2+ years ### "Service & Proformance" July 29, 2020 5.0 Great support. \[SENSITIVE CONTENT HIDDEN\] was tremendous help in setting our pricing to fit our system. \[SENSITIVE CONTENT HIDDEN\] has been great spending time with me setting up the company and making sure I understand the reports. \[SENSITIVE CONTENT HIDDEN\] is always so friendly and helpful and \[SENSITIVE CONTENT HIDDEN\] has been very helpful with customer communications. Again, very good support. Pros The amount of support and response time is second to none. Also very impressed with the customization I have to fit our companies terminology and flow. Implementation went very smooth and we had support the entire time. Cons Very layered and takes some time to adjust. The price book not having pricing levels is a bit frustrating but recoverable. Review Source Response from Thermogrid August 5, 2020 Thank you for the review Lance. Travis will be reaching out to help you with level pricing. AJ Aaron J. Service Manager Used the software for: Less than 6 months ### "Smooth transition" July 19, 2018 5.0 Pros The number one thing that set this software apart from the rest is the customer support . Not only is they freaky smart, but they are very efficient and responsive. She knows business. I can't say enough about them. The software itself is perfect for us. I love the fact that it's simple enough for our staff to use, but yet has has the capability to do complex tasks and pricing. We are slowly implementing all of the features, and haven't touched the tip of the iceberg. I love how we aren't limited by it being too complex, or too simple. I am not extremely competent with excel, but with Customer support on my side, I feel like an excel Guru. Setting up pricing is now a breeze. I can update the price book in less than a few hours. Invoicing customers on site electronically is very simple, with a very professional look. Hours are saved with creating estimates. Customer support will teach you how to auto tag whatever you want to a system. If I quote a new HVAC system, I set it up to include any and all possible parts/scenarios to the bid, and I simply remove whatever I don't need to stay competitive. Technicians can quote a system in literally seconds. Cons I wish it came with 5-6 Customer support. I would even put a few of her in service trucks. I've tried to think of anything I don't like. I really can't. I think it's great software. Review Source Response from Thermogrid July 20, 2018 Aaron, Thank you for your review as I am sure this will help future clients see that we care and will help them achieve their goals. Ask Heather about the free business and operations evaluation if you both haven't discussed this already. We are looking forward to serving you for many years to come, let us know if there is anything we can do to help you. RW Roy W. Owner Consumer Services Used the software for: 1-2 years ### "5 Star" April 8, 2020 5.0 Could not be happier with the product and even more so with the support we have received from the entire ThermoGrid Team. Special props to \[SENSITIVE CONTENT HIDDEN\] for always being there to answer our questions with a positive attitude. Pros The ability to automate many of our daily tasks and customer touch points. Cons I really wish we had found Thermogrid sooner Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)[FieldEdge](https://www.capterra.com/p/111740/FieldEdge/) Reason for choosing ThermoGrid Even from the initial demo, we felt we were being served, not sold. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) We were about to outgrow the capacity of Housecall Pro. Review Source Response from Thermogrid April 15, 2020 Thank you Roy and Michelle for the positive feedback. It is our privilege to serve you and we will continue to be here to support you. AS Adam S. Technician Consumer Services Used the software for: 1-2 years ### "Excellent" September 17, 2019 5.0 The program makes it very easy to give clients multiple options when quoting a job without having to spend a lot of time putting together quotes. I can easily attach inspection forms,pictures, and manage my inventory. When we had issues with our catalog they sat down with us and worked through it to ensure we don't have any problems in the field. I highly reccomend thermogrid to anyone who needs and wants and single program to run their day to day operations. It makes my job in the field much easier and helps me stay organized. Pros Eliminates our need for other programs. Everything we need from inspection forms to quotes to a finished ticket. Cons It does take a little work to learn how to use the system. Review Source Response from Thermogrid September 18, 2019 Adam thank you for the review we really appreciate it. I know there is a lot to the system to learn but we will be right here to help you. As you know once you use a new feature it become like riding a bike pretty soon. We will be in contact with your team soon to run through all the new features coming out and schedule training. TT Tim T. Inventory warehouse. Retail Used the software for: 2+ years ### "HVAC paperless. " July 28, 2020 5.0 Like it for being able to have history available of calls, from the past. Pros Takes awhile to find out all the benefits it has to offer. Cons Switching back and forth to complete processes. Remembering to hit save on some pages and not others. Review Source Response from Thermogrid July 29, 2020 Tim, thank you for the positive review! Just so you know we only have one area in TG you have to click save and it is the checklist for custom job docs. The reason for this is because if we saved between each click on the checklist it would slow it down on how quickly you could fill out the checklist. All the other data will save automatically without clicking a save button. You are correct there are many benefits in TG and you are all doing a great job of getting them implemented. JS Jeremy S. Member Used the software for: Less than 6 months ### "Not a good experience " February 11, 2019 2.0 Ok software with a lack luster interface. Terrible for presentation. This company is good at sales and terrible at customer service. The coaching & training program they sell is not much more than a knock off of other more refined training. I signed a 1 year agreement for the software and a 3 month agreement for the coaching. After about a month I realized the software was not going to work for me and the unoriginlity of the training. Owner was unwilling to let me out of the agreement and even accused me of stealing his training. He also accused me of wanting out of the agreement because I had decided to use union labor instead of non union labor. Total joke! Feel free to contact me for more information and I will gladly forward an email exchange between the owner and I and his false accusations. Beware of signing a contract. Most do not require one. Pros Good ideas and has potential. The web interface is appealing and loads quickly. Has good technician tracking and reporting. Cons Customer presentation is not good, the interface is cluttered. Customer service unorganized. Task selection for field techs is not easy to use for multi trade companies. Time clock function for techs is not easy to use and lacks some features such as tracking travel time. Review Source Response from Thermogrid April 23, 2019 Jeremy, We are sorry you had a bad experience, we would love to help you anyway we can. Our ultimate goal is to help you achieve all your business goals, this may be with us or may be without us but either way we will do anything we can to help. JJ Jeffrey J. Vice President Mechanical or Industrial Engineering Used the software for: 2+ years ### "Thermogrid Software" September 12, 2019 5.0 Pros Very user friendly. Many how to videos to better understand functions of the software. Credit card, banking and quickbooks integration works very well and eliminates a lot of data double entry. Flat rate pricing feature is a plus and is fully customizable to our company needs. Customer service is always there to resolve or answer any questions. Cons There is nothing least I like about the software. I reviewed other software products and found Thermogrid to offer the functionality and versatility we were looking for. Review Source Response from Thermogrid September 13, 2019 Jeff, Thank you for the positive feedback! If there is anything we can do to help you please let us know. NS Nathan S. Operations Manager Consumer Services Used the software for: 2+ years ### "TG Review " July 29, 2020 5.0 It has been a huge help for us for getting a better handle on the business. Things such as tracking numbers, KPI's, club memberships, and much more are so much more accurate and easier now with ThermoGrid! Pros The system is easy to use and covers all areas of your business. Cons There really ins't anything that we dislike about the product or their services. If/when we have an issue, they are great about resolving it right away! Reason for choosing ThermoGrid Best Value Great Customer Service It did everything we needed it to for our business and more! Review Source Response from Thermogrid July 30, 2020 Thank you Nathan for the positive review! We love working with your team and will continue to provide you with great service and a great platform. CG Christine G. Marketing Construction Used the software for: 1-2 years ### "Would like to be able to get better reports and have ability to add fields to customer info." August 23, 2022 3.0 Pros I believe it is good for dispatching but other functions are more difficult to use. Cons Not able to create good reports easily or not at all. Customer email is not attached to customer information when creating reports. Review Source Response from Thermogrid August 18, 2023 Hello, Thank you for providing your feedback on ThermoGrid. We're glad to hear that you find value in our software's dispatching capabilities. We understand your desire for better reporting functionality and the ability to add fields to customer information. We're actively working on enhancing our reporting capabilities to provide you with the information you need more easily. Regarding the issue you mentioned about customer email not being attached to customer information when creating reports, we apologize for any inconvenience. This feature is available in certain reports and marketing options. please reach out if you wish to discuss this further! We appreciate your candidness and your choice to use ThermoGrid. If you have any further insights, suggestions, or needs, please don't hesitate to reach out. We're here to support your success. Best regards, ThermoGrid Team JS John S. President Construction Used the software for: Less than 6 months ### "Still in the trail phase" June 5, 2023 5.0 Pros I love the initial abilities of the program. So far the staff has been great. Support has been better than average. We will update the review once we have been using this platform in the field for 2-3 months. Cons A slight difference between sales (What you get) and implementation (what it does). This is understandable and has not changed my mind about using TG yet. Review Source Response from Thermogrid August 18, 2023 Hello, Thank you for sharing your thoughts on your experience with ThermoGrid. We're glad to hear that you're enjoying the initial abilities of the program and that our staff has been responsive and supportive. Our team is committed to providing excellent support, and we're pleased that you've had a positive experience so far. We appreciate your understanding regarding the slight difference between sales presentations and the actual implementation of the software. We're continuously working to align expectations and provide the best user experience possible. Best regards, ThermoGrid Team DF Don F. Owner Consumer Services Used the software for: 2+ years ### "Soft ware help desk" October 18, 2019 4.0 We have been using it for a few yrs now and find it works very good as it is quite specific to our industry Pros More options especially saving photos to add to invoices Cons Initial set up and linking with Quick books Switched from [Successware](https://www.capterra.com/p/118860/Successware21/) More options and easier use Review Source Response from Thermogrid November 12, 2019 Thank you for taking the time to share your feedback with us as well as the rest of the world. If we can do anything to help you please let us know. IR Ina R. Office Manager Construction Used the software for: 2+ years ### "\[SENSITIVE CONTENT HIDDEN\] is the best!" July 21, 2020 5.0 Great customer service, great software.....good tools, very helpful to our company! Pros The customer service we have received from Thermogrid has been very helpful. \[SENSITIVE CONTENT HIDDEN\] is very patient, knowledgeable, and very great to work with. Great company! Cons Thermogrid does require a lot of time to fully learn the tools and is not easy to self-teach. Review Source Response from Thermogrid July 29, 2020 Ina, thank you for the positive review.We appreciate the comment on our customer service and will continue to strive to exceed your expectations. SM Steve M. Owner Consumer Services Used the software for: 2+ years ### "Great Product! Has added over ONE MILLION $'s to my bottom line" December 7, 2016 5.0 We were using Wintak trying to manage 5 service trucks, 2 Install trucks, and 2 salesmen. It was a nightmare. Thermogrid manages all that plus has a sales side that boosted revenue like crazy. Pros The way you navigate is easy and has relieved stress from my whole team. The support has been amazing! Unlike any other company, we have used. They really try and help and I always speak to the same person right here in the States. Cons We had one small hick-up (mostly our fault) They could not move fast enough to Help us. Truly a caring bunch of folks. NO cons for me Review Source Response from Thermogrid December 7, 2016 Thank you Steve, I am glad you are happy with your product and services. We are here for you when you need us, thanks again for the kind words. SD Serhij D. General Manager Consumer Services Used the software for: 2+ years ### "ThermoGRID advantages " October 7, 2018 4.0 Overall, the software support has been great. Clear sales efficiencies, training material, and ongoing support. Pros TG offers a lot of benefits that creates streamlined consistency in dispatching and invoicing within the service schedule. Building a sales or service order is easy and clear for the technician and client. Cons I would like to see more inventory options in the future. Review Source Response from Thermogrid April 23, 2019 Serhij, Thank you for the review and your feedback. We look forward to serving you for years to come and will be glad to take recommendations for new features. We will do anything we can to raise the bar and earn a 5 star review from you in the future. Thank again. CC Clint C. Manager Consumer Services Used the software for: 2+ years ### "Outstanding product! " August 5, 2020 5.0 Overall the system works great for all that we do. Pros The system works great for all aspects of our business. Cons I personally would like to be able to pick a date from the dispatch screen to jump to instead of having to click the over or back button to go to a certain date. Not a big issue just something I would like. Review Source Response from Thermogrid August 17, 2020 Clint, thank you for takin g the time to post a review for us. TM Terri M. Office Manager Consumer Services Used the software for: 6-12 months ### "We made an informed decision when choosing ThermoGrid, it had the most to offer and the best referral feedback!" February 20, 2018 5.0 I would recommend ThermoGrid, it's easy to use, covers all aspects of the HVAC industry, strives to improve processes weekly with updates and truly care about your success! Pros Everything! The software has streamlined our processes which saves us time. The double entry before ThermoGrid was monotonous! We have found the customer service to be just as described from their customer referrals. Change is always hard for anyone, but the benefits outweigh the beginning learning curve. I know our team would not want to go back to our old processes! Cons We were not as organized as we had hoped to be at the launch of ThermoGrid. We had a bumpy road on our end with providing the proper information to get everything in place, but ThermoGrid's team persevered and got us through many obstacles with great, and reassuring customer service. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.