# Look Digital Signage Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Look Digital Signage the right Digital Signage solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156798/156798/reviews --- Look Digital Signage 4.9 (123) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Look Digital Signage Ease of use 4.9 Customer Service 4.9 ## Pros and Cons in Reviews TL Tim L FounderHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Multi-zone layouts are something clients consistently ask for and they're well executed: promotional video, live data widget, and a news ticker on a single screen.“ May 22, 2026 CM Chloe M Sales and Events ManagerHospitality, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “Given we’re only one location, many of the advanced features seem unnecessary for us. When you first login, it can look a bit crowded given the amount of high-level tools available on your dashboard.“ May 12, 2026 GS Gina S Corporate DirectorHospitality, 10,001+ employeesUsed the software for: Less than 6 months. “It allows us to update lobby screens, event spaces, and conference areas quickly, keeping guests informed and engaged.“ December 9, 2025 MB Mark B CEO Administrator at Pacific Shores HospitalHospital & Health Care, 201 - 500 employeesUsed the software for: 6-12 months. “We struggled to display real-time dashboards and critical patient data efficiently.“ October 20, 2025 LC Lin C Co-founderHospitality, 11 - 50 employeesUsed the software for: Less than 6 months. “Guests now engage more with our information displays, from event schedules to promotions, and our team spends far less time manually updating content.“ January 31, 2026 Michaela G Marketing ManagerRetail, 10,001+ employeesUsed the software for: Less than 6 months. “The one downside of Look Digital Signage is that some advanced features can have a learning curve, requiring extra time for less tech-savvy users to master.“ October 17, 2024 IS Ivan S Marketing and Communications DirectorEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months. “As a film festival, we set up TVs in the theater lobbies that we are renting, and this makes it easy for us to customize the space and messaging!“ March 4, 2026 TM Taylor M Marketing ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months. “Sometimes syncing across all locations takes a few minutes longer than expected, especially during peak hours.“ October 20, 2025 ## Showing most helpful reviews Showing 1-25 of 123 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abigail A. Business Development Manager and Inside Sales Specialist Marketing and Advertising Used the software for: 6-12 months ### "A Great Addition to Our Office Environment" May 19, 2025 5.0 Using digital signage with Look DS made our internal communication more engaging. No more outdated posters or missed announcements. Pros Clean interface, good customization options, and stable performance on Fire TV and Android players. Also, their support is quick and helpful. Cons Sometimes the interface feels a little too simplified — it’s user-friendly, but I wish there were more advanced design features built in. The design editor could offer a few more visual elements, but overall it's solid. Switched from [OptiSigns](https://www.capterra.com/p/173450/OptiSigns/) The dashboard is user-friendly and the scheduling features helped me stay organized. Review Source Response from Look June 17, 2025 Thank you for taking the time to evaluate our product! Your feedback helps to improve the quality of our service! CM Chloe M. Sales and Events Manager Hospitality Used the software for: 1-2 years ### "Effortless Digital Menus: On-Brand Updates and Automatic Dayparting" May 12, 2026 5.0 I can update our offering quickly which is the main benefit. If I wish to run a morning special, I can do it on-screen within a few minutes. The problem of embarrassing leftover seasonal items has been eliminated now that they have the capacity to be sold out. These days, as soon as we’re sold out of something, I can instantly take it off the display from my phone or laptop. Pros As the café manager, I do everything myself. Thanks to this service, we were able to replace our 4 physical menu boards with digital screens, so whenever we change a price we don’t need to print new inserts. I set our brand colors in a template once and now every update is on brand for those colors. After 2PM we automatically switch over to the afternoon drinks menu from our lunch specials, which is especially helpful for dayparting at busy times. Cons Given we’re only one location, many of the advanced features seem unnecessary for us. When you first login, it can look a bit crowded given the amount of high-level tools available on your dashboard. The ability to have a simple interface for small single-location businesses would be much easier. Alternatives considered [ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)[OptiSigns](https://www.capterra.com/p/173450/OptiSigns/) Reason for choosing Look Digital Signage Especially the remote snapshot feature has made our location management easier. Switched from [The Derek](https://www.capterra.com/p/126408/The-Derek/) After switching to Look, we are getting a lot more features at half the cost. In particular, their 'Offline Playback' and 'Remote Reboot' features are much more reliable than the previous system. Now I no longer have to worry about whether the screen has been updated or not. Review Source RL Richard L. Head propeller spinner Aviation & Aerospace Used the software for: Less than 6 months ### "Not a seeded review" March 16, 2017 3.0 The system seems very clunky and obtuse. It may be because they are aiming squarely at single end user setups. I don't know. It is odd though that they have received all 5-star reviews. The reason for my title. Maybe not but I think so. It could just be me and my ability to grasp the highly intuitive nature of the layout. Pros Nothing or maybe price could not really tell. Cons Could not get very far. The system seems to require a player attached to function. And that might be because it is set up to be a single player system. Review Source Response from Look March 16, 2017 Hi Richard. To be honest, your review looks pretty surface, but anyway we appreciate it. We always notify our fresh users, that in order to try our service they will need to use any device on Android 4.4 or higher with our app installed on it from the PlayMarket. If you're looking for solution which you're going to use with the screens, how can you test all its capabilities without any screen. As I know our support team has given you the opportunity to add one of our own screens in order to help you to test the features you wanted. But you'd been used this chance only for about the several minutes. We give our users 14 days of FREE Trial without any functional limits, because we beleive, that 5 or 10 minutes is not enough time to explore any B2B solution as well as ours. And only after experiencing all the features and possibilities of the solution it would be possible to make some conclusions and give the objective advices to others. CG Chris G. President Consumer Services Used the software for: 1-2 years ### "Campus announcements on 38 screens without emailing eight department heads" May 21, 2026 5.0 Time-sensitive communications used to require contacting each department individually and hoping someone uploaded content quickly. Now I push to all screens in seconds. For emergency notices and campus closure alerts, that's not just an efficiency improvement it's a safety improvement. Worth every hour of initial setup. Pros University campus signage is complicated because everyone thinks they own the screens. Eight faculties, 38 screens, one communications team trying to hold the brand together. Look is the first platform that actually matched our organisational structure. Each faculty coordinator has a moderator account scoped to their screens only. I hold the admin account and push university-wide messages closure notices, emergency alerts, event promos to all 38 screens in under a minute. RSS integration pulls our news feed automatically. New story published, it hits the screens. That alone saves several hours a week. Cons Setting up the multi-user permission hierarchy across eight departments took real time several focused sessions to configure correctly. The flexibility is there, which is the good news. But flexible means you actually have to configure it. Budget for a proper setup period. Switched from [ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/) Look Digital Signage offered better role-based access, faster content distribution, and stronger scalability for managing multiple screens across the organization. Review Source AW Anita W. Founder Consumer Services Used the software for: Less than 6 months ### "Power BI dashboards on the factory floor, zero IT tickets" May 22, 2026 5.0 We eliminated the IT ticket queue for screen updates entirely around 6 hours per week saved in coordination time. The safety compliance screens are the bigger story. Expired compliance notices used to sit on screens for days because nobody filed the update ticket. That doesn't happen anymore. From a risk management perspective, that matters more than the time saving. Pros Every screen update used to go through an IT ticket. Three-to-five day turnaround for something as simple as swapping a slide. That was the process. Look Digital Signage moved content control entirely to my team and the IT queue hasn't seen a screen update request in over a year.The Power BI integration was the deciding factor in our evaluation. Our manufacturing floor runs live KPI dashboards on six screens, updated in real time, no IT involvement after initial setup. Multi-zone layouts let us pair the dashboard with a company news ticker at the bottom and a weather widget in the corner. User roles are genuinely well implemented regional HR managers handle their own floor screens for local safety notices while HQ branding stays locked at my level. We haven't had an off-brand screen since launch.The 24/7 live chat has been genuinely useful. I've raised edge cases late in the evening and had a human back to me within 30 minutes. Cons The built-in app library skews toward consumer and retail use cases. We rely heavily on Microsoft Teams and SharePoint, and while embed code gets me most of the way there, a native integration would be cleaner. More Microsoft 365 depth is the obvious enterprise wish list item not a blocker, but it's what I'd ask for first in a product roadmap conversation. Switched from [Scala](https://www.capterra.com/p/79390/InfoChannel/) We made the switch because the previous system relied heavily on IT tickets for every update, which caused delays and inefficiency, while Look Digital Signage allowed our team to update screens instantly, manage content independently, and automate real-time displays without IT involvement. Review Source SW Steven W. Digital Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### " Intuitive and efficient for multi-screen management" March 31, 2026 5.0 It works well. Our marketing team updates schedules and promos weekly. What used to take half a day now takes less than an hour, and there’s much less back-and-forth between teams. Pros What stands out is how smooth everything feels, from creating content to managing multiple displays. Scheduling is clear, and we always know what’s playing and when. It saves us time every single week. Cons A few more pre-built templates tailored specifically to our niche would make content creation much faster and more efficient. Switched from [ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/) We made the switch to improve efficiency and streamline multi-screen management, as Look Digital Signage offered a more intuitive interface and better scheduling capabilities. It also reduced the time spent on content updates and improved overall workflow. Review Source KC Karen C. Training Coordinator Information Technology and Services Used the software for: Less than 6 months ### "Interactive features turned out useful" April 4, 2026 5.0 Initially we ignored the interactive side, but eventually used QR-triggered content for promotions and surveys. Easier to implement than expected. Pros Interactive scenarios, QR triggers, and embedded web content open more creative use cases than static signage. Cons Designing interactive flows can be time-consuming and requires a good level of planning, attention to detail, and ongoing effort. It often takes dedication to ensure everything works smoothly, especially when trying to create more complex or customized workflows that meet specific business needs. Switched from [ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/) I made the switch to gain more flexibility, better interactive features, and a more user-friendly platform that made content management and deployment easier. Review Source JW Joe W. Director Of Marketing Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Boosting Impulse Buys with Smart Scheduling!" January 14, 2026 5.0 I run a medium-sized electronics store, and Look DS has helped us make the most of our promotional displays. With the smart scheduling feature, we can automatically choose which content to show for weekend sales or end-of-day clearance items. I can set it and forget it! You can easily upload a new 15-second promo video and have it playing on all screens in a matter of minutes. It looks professional, and our customers notice the changing content. Pros Incredibly easy to use, even for non-technical staff. Smart scheduling is precise and reliable. Great support for high-resolution video content. Cons Sometimes the media upload speed can be a bit slow when trying to push multiple gigabyte files at once. Switched from [Xibo](https://www.capterra.com/p/182202/Xibo/) We made the switch because Look Digital Signage is easier to use, more reliable, and allows faster content updates with better scheduling and remote management. Review Source TL Tim L. Founder Health, Wellness and Fitness Used the software for: 6-12 months ### "White label deployment built for resellers" May 22, 2026 5.0 Seven new recurring revenue clients in two years, specifically because Look DS opened project types we couldn't bid on before on-premise enterprise deployments in particular. White label means the client relationship stays ours. I estimate Look DS accounts for roughly 30% of our annual recurring revenue now. For a small practice, that's not a number I take lightly. Pros We resell Look Digital Signage as part of our AV practice. The white label capability is what makes it a product line rather than just a tool we happen to use. Full platform rebranding custom domain, our logo, our colour scheme means clients see our brand throughout. That's rarer than it should be.Over two years we've deployed on-premise instances for three enterprise clients with data governance requirements that ruled out any shared cloud platform financial services and public sector, both with explicit policies on third-party cloud. SSO integration meant enterprise IT teams accepted the rollout without the usual objections. Multi-zone layouts are something clients consistently ask for and they're well executed: promotional video, live data widget, and a news ticker on a single screen. Clients see that as premium. Cons For flagship retail clients with video wall installations, there's no dedicated video wall content creation mode. You coordinate individual screens manually, which works, and we've delivered good results. But a native video wall editor would let us pitch to higher-end display configurations with more confidence and reduce setup time meaningfully on those installations. Review Source SD Sachin D. Co-Founder Construction Used the software for: Less than 6 months ### "Rate boards that expire themselves Compliance finally sorted" May 21, 2026 5.0 Zero compliance discrepancies between system rates and displayed content since go-live. For a regulated environment, that is the headline outcome. Secondary: branch coordinators spend roughly 70% less time on screen content, which has gone back into customer-facing work. Pros Rate boards in a regulated environment are a compliance headache when managed manually. Someone updates the system rate; someone else needs to remember the screen or doesn't, and we have a discrepancy. Look DS removed that human step. Rates are scheduled to update on the exact date changes take effect. Advanced Scheduling lets me set go-live and expiry dates months in advance, which is how I handle every promotional campaign now. Screen groups by branch mean I can push a regional update to 12 branches simultaneously or target a single high street location. Frankly, it's the first time I've felt in control of the branch screen estate. Cons The API documentation is functional but light on complex examples. Branch coordinators who wanted to explore internal system connections had to lean on support at each step. Support was helpful every time but richer documentation with worked examples for financial services use cases would reduce that dependency. Review Source LL LaShonda L. RN Hospital & Health Care Used the software for: Less than 6 months ### "Perfect for Patient communication " September 22, 2025 5.0 Dependable, user friendly, and professional an excellent fit for a busy healthcare setting. It helps us communicate clearly with patients while also reinforcing our brand as modern and caring. Pros Look Digital Singnage has been a huge help in our waiting rooms. We can easily display health tips, wait times, and available services, which makes the environment feel more organized. Patients appreciate being kept informed, and it reduces frustration when they know what to expect. The scheduling feature also allows us to plan content ahead of time, which saves staff effort. Cons Integration with our patient management system would make it even more seamless. Right now, we update wait times manually, which works fine but could be more efficient. Review Source Response from Look November 11, 2025 Hi LaShonda, Apologies for the delayed response, and thank you very much for your feedback! Have you tried integrating your system with Look Digital Signage via Zapier? Zapier allows you to send content to your screens automatically via triggers, this might be the solution you’re looking for. We also offer an API, so feel free to contact our support team for more details. Best regards, The Look Team MR Michele R. CEO Medical Practice Used the software for: Less than 6 months ### "Clear, Modern Display That Improve Patient Experience" October 11, 2025 5.0 An excellent platform for healthcare facilities that need dynamic, reliable communication with patients. Easy to use, even for non technical staff, and it's helped our patient engagement tremendously. Pros Look Digital Signage lets us easily manage multiple displays in our waiting rooms and hallways. We show announcements, health tips, and appointment reminders in real time. The scheduling tools are intuitive, and updates happen instantly. Patients often comment on how professional and calming our displays look now. Cons Sometimes, when our Wi-Fi connection drops, the updates delay slightly but that's more on our network than the software. Review Source Response from Look November 11, 2025 Thank you very much for your detailed feedback! You are absolutely right, a stable Wi-Fi connection is required to download content and send updates to screens. However, once downloaded, content is fully cached on devices, so playback continues without interruption even if the Wi-Fi connection is temporarily lost. Sincerely, The Look Team SR Shlomi R. Chief Marketing Officer Higher Education Used the software for: Less than 6 months ### "Perfect for keeping students informed" November 30, 2025 5.0 Look Digital Signage has become an essential communication channel at our institution. It's user friendly, reliable and very cost effective compared to traditional signage. Pros The platform helps us manage over 30 digital screens. We display class changes, event announcement and motivational messages. The scheduling and content grouping features makes it easy to target specific departments or buildings. Students have commented on how useful it is to see live updates around campus. Cons The reporting and analytics dashboard could provide more visual insights, this could really help a lot. Review Source PM Pat M. General Manager Events Services Used the software for: Less than 6 months ### "The Perfect Signage Solution for Large Venues" October 21, 2025 5.0 A rock solid choice for large venues and event centers. Professional, very easy to scale and dependable. Pros Look Digital Signage handles hundreds of screens effortlessly. We display schedules, wayfinding maps, and sponsor content. The uptime has been fantastic. Cons We'd like a bit more flexibility in custom layouts. This will go a long way in helping us and also improve. Review Source Response from Look November 11, 2025 Hi Pat, Thank you very much for your feedback! We’re currently preparing an update to our CMS, where we’ve completely rethought and redesigned how templates and layouts work. We’d love to hear your thoughts on it once it’s ready. Anthony H. Sales Representative Marketing and Advertising Used the software for: Less than 6 months ### "Helps us stay consistent across locations" June 25, 2025 5.0 With Look DS, updating content across all our branches is quick and smooth. No more USB drives or missed deadlines. The UI is simple enough for our team to use without training. Pros Great scheduling, stable playback, and cloud control. The platform scales really well. We've added over 40 screens without issues. Cons Lacks integration with our internal CMS, but not a dealbreaker. And also I would like to see more applications inside the cms. Review Source Response from Look July 15, 2025 Thank you for the high appreciation of our work. JA Jennifer A. CEO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Excellent Guest and Staff Displays" December 12, 2025 5.0 It enhances guest experience and streamline internal communication efficiently which makes the overall experience great. Pros Updating event schedules, safety briefings, and welcome visuals across terminals is simple, and scheduling is intuitive for high traffic areas. Cons Uploading large videos can occasionally take longer than expected but the customer support guided us. Review Source GL Ginger L. Director Sports Used the software for: Less than 6 months ### "Keeps Fans and Staff in the Loop" October 24, 2025 5.0 Great and fantastic for entertainment venues. robust and perfectly suited for high traffic environments. Pros We use Look to run upcoming event promos, safety reminders and sponsor messages. The scheduling flexibility and reliability under pressure are impressive. Cons Uploading multiple videos at once could be slightly faster but thanks to the customer support it was faster. Review Source Response from Look November 11, 2025 Hi Ginger, Thank you very much for your feedback! JS Joseph S. Manager Building Materials Used the software for: I used a free trial ### "Great for Internal Communication on the Factory Floor" October 14, 2025 5.0 A reliable, easy to deploy solution for manufacturing communication. Very affordable and works perfectly across multiple facilities. Pros We have digital screens across our plant that show production targets, safety reminders, and shift updates. Look Digital Signage made it so much easier to keep everyone informed. Cons The only con I have is I wish it had a few more industrial safety templates built in. Thy can improve on that. Review Source CH Cathy H. Director Libraries Used the software for: Less than 6 months ### "Keeps visitors informed effortlessly" October 20, 2025 5.0 A great and best tool for public institutions looking to improve visitor communication in their aspects. Pros We display event schedules, book clubs and new arrivals. The cloud management feature means we can update content from anywhere. Cons Sometimes the preview loads slowly on older computer and this make the process to use really slow for us. Review Source TM Taylor M. Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Simplifies Multi-Location Campaigns" October 20, 2025 5.0 We’ve streamlined how we deliver ads for national brands. Look DS is our go-to for fast, efficient digital signage. Pros We manage digital ads in several Canadian cities, and Look DS makes that so easy. I can push updates, schedule content, and even localize ads per province. It integrates well with our workflow. The interface is intuitive, even for our junior designers. It also supports widgets like weather and social feeds which we use a lot. Cons Sometimes syncing across all locations takes a few minutes longer than expected, especially during peak hours. Review Source VR Verified Reviewer Computer Technician Computer Hardware Used the software for: I used a free trial ### "Excellent Digital Signage Solution for Retail" April 7, 2025 5.0 Look DS has made managing digital signage across multiple retail locations effortless. The remote control features are a lifesaver! Pros Easy-to-use interface, reliable scheduling, and great template options for promotions. Cons I would love a few more built-in integrations, but overall, it's fantastic. Review Source Response from Look April 25, 2025 Thank you for your feedback. SV Sravan V. Quality Specialist II B Banking Used the software for: 6-12 months ### "Creating schedules for the days of the week helps our bar with interesting content." September 16, 2024 5.0 Pros Thanks to the schedules feature, we have created a playlist in which relaxing music and promotional content are played in our bar on weekdays, and football matches are automatically broadcast on weekends. This is convenient, because having created a schedule once, the service no longer requires our participation. Cons We are waiting for the webOS application. Review Source Response from Look October 28, 2024 Thanks for the feedback. The application for the web OS is already under implementation. You will learn about this possibility in the near future. Ridham K. Junior Business Development Executive Capital Markets Used the software for: 1-2 years ### "The Best Product!!!!!!" September 6, 2024 5.0 Pros Enhancing in-store navigation with wayfinding kiosks and real-time digital signage updates greatly improves our customer experience by making it easier for shoppers to locate products and navigate store changes..! Cons Initially, setting up wayfinding kiosks and real-time signage requires careful planning and consideration, but once established, they become easy to manage and offer significant benefits in enhancing customer experience. Review Source Response from Look October 28, 2024 Thank you for your appreciation of our service. Ankita G. Strategic partnerships manager Information Services Used the software for: 1-2 years ### "Exceptional Product" July 16, 2024 5.0 Pros Incorporating look digital signage has transformed our retail store. Strategically placing complementary products and showcasing bundle offers on digital displays has noticeably increased average transaction size and product visibility. Posting deals at the right time and promoting them effectively has been key to leveraging digital signage to its full potential, maximizing retail opportunities, and elevating the overall shopping experience!!!! Happy with the product and service. Cons Their proactive support ensured minimal disruption to our operations. So, pretty much sorted. Review Source Response from Look August 30, 2024 We value and appreciate every customer. We thank you for your positive feedback. Amanjyot K. Marketing strategist Renewables & Environment Used the software for: 6-12 months ### "Easy to use!" July 8, 2024 5.0 Pros Look Digital signage attracts funding from external advertisers through unique ad placements on remote, high-definition digital displays. This allows advertisers to efficiently target audiences with compelling top-notch content, amplifying their marketing effectiveness and boosting revenue for the venue. Additionally, during events, the system streamlines check-ins with paperless registration via QR code scanning on digital signage at designated entry points, saving significant time and enhancing the attendee experience. Cons I can't think of any disadvantages right now. Everything is working well! Review Source Response from Look July 17, 2024 We are happy to try our best for you.