---
title: "Look Digital Signage Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Look Digital Signage the right Digital Signage solution for you? Explore 123 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/156798/Look/reviews/"
page_type: "reviews"
language: "en"
---

Look Digital Signage

4.9 (123)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Look Digital Signage

Ease of use

4.9

Customer Service

4.9

## Pros and Cons in Reviews

TL

Tim L

FounderHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months.

“Multi-zone layouts are something clients consistently ask for and they're well executed: promotional video, live data widget, and a news ticker on a single screen.“

May 22, 2026

CM

Chloe M

Sales and Events ManagerHospitality, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“Given we’re only one location, many of the advanced features seem unnecessary for us. When you first login, it can look a bit crowded given the amount of high-level tools available on your dashboard.“

May 12, 2026

IS

Ivan S

Marketing and Communications DirectorEntertainment, 11 - 50 employeesUsed the software for: Less than 6 months.

“As a film festival, we set up TVs in the theater lobbies that we are renting, and this makes it easy for us to customize the space and messaging!“

March 4, 2026

AC

Alessia C

OwnerCosmetics, 2 - 10 employeesUsed the software for: Less than 6 months.

“Before Look DS, updating a screen required either direct hardware access or going through IT, which meant content was perpetually weeks out of date.“

June 1, 2026

HK

Herry K

mentainace and supetvisorMental Health Care, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Look digital signage helped us streamline how we display Realtime content across our wellness centers, Managing screen is now effortless it support our web dosed work flow allowing our team to focus on quality experience's for client“

October 19, 2025

DT

Daniellle T

OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“Logging into a browser on my phone to make quick changes isn't ideal.“

May 31, 2026

CM

Chloe M

Sales and Events ManagerHospitality, 1,001 - 5,000 employeesUsed the software for: 1-2 years.

“After 2PM we automatically switch over to the afternoon drinks menu from our lunch specials, which is especially helpful for dayparting at busy times.“

May 12, 2026

MB

Mark B

CEO Administrator at Pacific Shores HospitalHospital & Health Care, 201 - 500 employeesUsed the software for: 6-12 months.

“We struggled to display real-time dashboards and critical patient data efficiently.“

October 20, 2025

## Showing most helpful reviews

Showing 1-25 of 123 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Abigail A.  
Business Development Manager and Inside Sales Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "A Great Addition to Our Office Environment"

May 19, 2025

5.0

Using digital signage with Look DS made our internal communication more engaging. No more outdated posters or missed announcements.

Pros

Clean interface, good customization options, and stable performance on Fire TV and Android players. Also, their support is quick and helpful.

Cons

Sometimes the interface feels a little too simplified — it’s user-friendly, but I wish there were more advanced design features built in. The design editor could offer a few more visual elements, but overall it's solid.

Switched from

[OptiSigns](https://www.capterra.com/p/173450/OptiSigns/)

The dashboard is user-friendly and the scheduling features helped me stay organized.

Review Source

Response from Look

June 17, 2025

Thank you for taking the time to evaluate our product! Your feedback helps to improve the quality of our service!

CG

Chris G.  
President  
Consumer Services  
Used the software for: 1-2 years

### "Campus announcements on 38 screens without emailing eight department heads"

May 21, 2026

5.0

Time-sensitive communications used to require contacting each department individually and hoping someone uploaded content quickly. Now I push to all screens in seconds. For emergency notices and campus closure alerts, that's not just an efficiency improvement it's a safety improvement. Worth every hour of initial setup.

Pros

University campus signage is complicated because everyone thinks they own the screens. Eight faculties, 38 screens, one communications team trying to hold the brand together. Look is the first platform that actually matched our organisational structure. Each faculty coordinator has a moderator account scoped to their screens only. I hold the admin account and push university-wide messages closure notices, emergency alerts, event promos to all 38 screens in under a minute. RSS integration pulls our news feed automatically. New story published, it hits the screens. That alone saves several hours a week.

Cons

Setting up the multi-user permission hierarchy across eight departments took real time several focused sessions to configure correctly. The flexibility is there, which is the good news. But flexible means you actually have to configure it. Budget for a proper setup period.

Switched from

[ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)

Look Digital Signage offered better role-based access, faster content distribution, and stronger scalability for managing multiple screens across the organization.

Review Source

RL

Richard L.  
Head propeller spinner  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "Not a seeded review"

March 16, 2017

3.0

The system seems very clunky and obtuse. It may be because they are aiming squarely at single end user setups. I don't know. It is odd though that they have received all 5-star reviews. The reason for my title. Maybe not but I think so. It could just be me and my ability to grasp the highly intuitive nature of the layout.

Pros

Nothing or maybe price could not really tell.

Cons

Could not get very far. The system seems to require a player attached to function. And that might be because it is set up to be a single player system.

Review Source

Response from Look

March 16, 2017

Hi Richard. To be honest, your review looks pretty surface, but anyway we appreciate it. We always notify our fresh users, that in order to try our service they will need to use any device on Android 4.4 or higher with our app installed on it from the PlayMarket. If you're looking for solution which you're going to use with the screens, how can you test all its capabilities without any screen. As I know our support team has given you the opportunity to add one of our own screens in order to help you to test the features you wanted. But you'd been used this chance only for about the several minutes. We give our users 14 days of FREE Trial without any functional limits, because we beleive, that 5 or 10 minutes is not enough time to explore any B2B solution as well as ours. And only after experiencing all the features and possibilities of the solution it would be possible to make some conclusions and give the objective advices to others.

AW

Anita W.  
Founder  
Consumer Services  
Used the software for: Less than 6 months

### "Power BI dashboards on the factory floor, zero IT tickets"

May 22, 2026

5.0

We eliminated the IT ticket queue for screen updates entirely around 6 hours per week saved in coordination time. The safety compliance screens are the bigger story. Expired compliance notices used to sit on screens for days because nobody filed the update ticket. That doesn't happen anymore. From a risk management perspective, that matters more than the time saving.

Pros

Every screen update used to go through an IT ticket. Three-to-five day turnaround for something as simple as swapping a slide. That was the process. Look Digital Signage moved content control entirely to my team and the IT queue hasn't seen a screen update request in over a year.The Power BI integration was the deciding factor in our evaluation. Our manufacturing floor runs live KPI dashboards on six screens, updated in real time, no IT involvement after initial setup. Multi-zone layouts let us pair the dashboard with a company news ticker at the bottom and a weather widget in the corner. User roles are genuinely well implemented regional HR managers handle their own floor screens for local safety notices while HQ branding stays locked at my level. We haven't had an off-brand screen since launch.The 24/7 live chat has been genuinely useful. I've raised edge cases late in the evening and had a human back to me within 30 minutes.

Cons

The built-in app library skews toward consumer and retail use cases. We rely heavily on Microsoft Teams and SharePoint, and while embed code gets me most of the way there, a native integration would be cleaner. More Microsoft 365 depth is the obvious enterprise wish list item not a blocker, but it's what I'd ask for first in a product roadmap conversation.

Switched from

[Scala](https://www.capterra.com/p/79390/InfoChannel/)

We made the switch because the previous system relied heavily on IT tickets for every update, which caused delays and inefficiency, while Look Digital Signage allowed our team to update screens instantly, manage content independently, and automate real-time displays without IT involvement.

Review Source

FK

Faisal K.  
Managing Director  
Financial Services  
Used the software for: Less than 6 months

### "Compliance-safe scheduling with the control of a regulated environment needs"

May 30, 2026

5.0

Expired promotional content on screens was a recurring compliance flag that we'd been managing manually someone had to physically visit each branch to verify screens after a campaign ended. Look's scheduling automation eliminated that workflow entirely. We also reduced the time between a rate change decision and screen updates from 2–3 days (waiting for the branch visits) to under 30 minutes for all 9 locations.

Pros

Bank branch signage has specific requirements that most digital signage platforms aren't built around. Content accuracy matters a rate board showing an expired offer isn't just a marketing problem, it's a compliance issue. Look's advanced scheduling with automatic expiry dates is the feature that got this through our legal and compliance review. Every piece of promotional content has a hard end date set at the time of creation; it disappears from screens automatically without anyone having to remember to remove it. We haven't had a single incident of expired rate content showing since deployment across 9 branches. The multi-zone layout in our branches runs three content areas simultaneously: product promotions in the main zone, current regulatory disclosures in a smaller zone, and a waiting time indicator in the third. User roles mean the compliance team updates their zone independently of the marketing team — there's no risk of one overwriting the other. For branches with specific data governance requirements, the on-premise deployment option was essential. Look DS was one of the very few vendors at this price point who offered it. The remote screen management dashboard is something I use weekly — checking which screens are online across all 9 branches, reviewing playback logs, and taking snapshots to verify content without site visits. The audit trail in the log reports has been useful for internal compliance documentation.

Cons

The built-in app library is solid. For banking specifically, I'd love native widgets for live exchange rates, product rate boards that pull from our data sources automatically, or queue management integrations. Currently, those need to be accessed via the API or embedded code, which works but adds setup complexity.

Switched from

[Yodeck](https://www.capterra.com/p/228571/Yodeck/)

We switched from Yodeck because Look Digital Signage offered a more user-friendly interface, better remote display management capabilities, and improved content scheduling features that were a better fit for our growing business needs.

Review Source

CM

Chloe M.  
Sales and Events Manager  
Hospitality  
Used the software for: 1-2 years

### "Effortless Digital Menus: On-Brand Updates and Automatic Dayparting"

May 12, 2026

5.0

I can update our offering quickly which is the main benefit. If I wish to run a morning special, I can do it on-screen within a few minutes. The problem of embarrassing leftover seasonal items has been eliminated now that they have the capacity to be sold out. These days, as soon as we’re sold out of something, I can instantly take it off the display from my phone or laptop.

Pros

As the café manager, I do everything myself. Thanks to this service, we were able to replace our 4 physical menu boards with digital screens, so whenever we change a price we don’t need to print new inserts. I set our brand colors in a template once and now every update is on brand for those colors. After 2PM we automatically switch over to the afternoon drinks menu from our lunch specials, which is especially helpful for dayparting at busy times.

Cons

Given we’re only one location, many of the advanced features seem unnecessary for us. When you first login, it can look a bit crowded given the amount of high-level tools available on your dashboard. The ability to have a simple interface for small single-location businesses would be much easier.

Alternatives considered

[ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)[OptiSigns](https://www.capterra.com/p/173450/OptiSigns/)

Reason for choosing Look Digital Signage

Especially the remote snapshot feature has made our location management easier.

Switched from

[The Derek](https://www.capterra.com/p/126408/The-Derek/)

After switching to Look, we are getting a lot more features at half the cost. In particular, their 'Offline Playback' and 'Remote Reboot' features are much more reliable than the previous system. Now I no longer have to worry about whether the screen has been updated or not.

Review Source

SW

Steven W.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### " Intuitive and efficient for multi-screen management"

March 31, 2026

5.0

It works well. Our marketing team updates schedules and promos weekly. What used to take half a day now takes less than an hour, and there’s much less back-and-forth between teams.

Pros

What stands out is how smooth everything feels, from creating content to managing multiple displays. Scheduling is clear, and we always know what’s playing and when. It saves us time every single week.

Cons

A few more pre-built templates tailored specifically to our niche would make content creation much faster and more efficient.

Switched from

[ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)

We made the switch to improve efficiency and streamline multi-screen management, as Look Digital Signage offered a more intuitive interface and better scheduling capabilities. It also reduced the time spent on content updates and improved overall workflow.

Review Source

KC

Karen C.  
Training Coordinator  
Information Technology and Services  
Used the software for: Less than 6 months

### "Interactive features turned out useful"

April 4, 2026

5.0

Initially we ignored the interactive side, but eventually used QR-triggered content for promotions and surveys. Easier to implement than expected.

Pros

Interactive scenarios, QR triggers, and embedded web content open more creative use cases than static signage.

Cons

Designing interactive flows can be time-consuming and requires a good level of planning, attention to detail, and ongoing effort. It often takes dedication to ensure everything works smoothly, especially when trying to create more complex or customized workflows that meet specific business needs.

Switched from

[ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)

I made the switch to gain more flexibility, better interactive features, and a more user-friendly platform that made content management and deployment easier.

Review Source

DT

Daniellle T.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Two years in and it's still the right call for a multi-store electronics retailer"

May 31, 2026

5.0

The main problem was content lag — by the time a promotion got designed, printed, and shipped to stores, it was sometimes already past its peak. Now, a flash sale can be live on screens across all stores within an hour of the decision being made. That speed has a real commercial impact, particularly during competitive periods.

Pros

The Zapier integration with our booking system is the main reason I'd recommend Look DS software. Our class schedule updates automatically on the screens whenever a change is made in the booking software, with no manual updates. I also use the built-in Instagram feed app to pull our social content onto the screens near the entrance keeps things fresh without any extra work on my end.

Cons

Logging into a browser on my phone to make quick changes isn't ideal. It works, but it's fiddly for a 9-panel wall.

Switched from

[ScreenCloud](https://www.capterra.com/p/147087/ScreenCloud/)

We made the switch because Look Digital Signage provided better control over content scheduling, easier remote management, and more flexible customization options for our needs.

Review Source

JW

Joe W.  
Director Of Marketing  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Boosting Impulse Buys with Smart Scheduling!"

January 14, 2026

5.0

I run a medium-sized electronics store, and Look DS has helped us make the most of our promotional displays. With the smart scheduling feature, we can automatically choose which content to show for weekend sales or end-of-day clearance items. I can set it and forget it! You can easily upload a new 15-second promo video and have it playing on all screens in a matter of minutes. It looks professional, and our customers notice the changing content.

Pros

Incredibly easy to use, even for non-technical staff. Smart scheduling is precise and reliable. Great support for high-resolution video content.

Cons

Sometimes the media upload speed can be a bit slow when trying to push multiple gigabyte files at once.

Switched from

[Xibo](https://www.capterra.com/p/182202/Xibo/)

We made the switch because Look Digital Signage is easier to use, more reliable, and allows faster content updates with better scheduling and remote management.

Review Source

VR

Verified Reviewer  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A great tool for out of home digital marketing"

February 27, 2022

4.0

Looks has been great. We used it to add out of home advertising to our overall platform. It easily integrated and our clients are very happy to be able to publish content in physical spaces.

Pros

We use look to manage the OOH arm of our digital advertising business. We love how simple look has been to use. The biggest thing I can say is that it just works. You don’t spend a bunch of time figuring it out, it’s very intuitive and feature rich.

Cons

Nothing has been difficult to use. However, I’d love to see support for more players media players. We ordered a number of different look players to try out and none of them were recognized by our televisions here in Canada.

Alternatives considered

[embed signage](https://www.capterra.com/p/174885/embed-signage/)[BroadSign](https://www.capterra.com/p/80244/BroadSign/)

Reason for choosing Look Digital Signage

Simplicity and ease of use. We didn’t need the richer feature sets offered but the alternative software so we kept it simple with look.

Review Source

Response from Look

March 1, 2024

Thank you for the excellent feedback. We have dozens of clients in Canada and have never encountered the problem you described. Anyway, Look players are just one of the options that you can use to control your TV. In addition, we support hundreds of devices based on Android, Windows, Mac OS, Linux and Fire OS, including popular models such as Amazon Fire Stick and Google Chromecast. This way, you can always find the equipment that suits your needs and budget.

MF

Marco F.  
Graphic senior  
Graphic Design  
Used the software for: 1-2 years

### "Excellent Platform and Outstanding Support Team"

November 11, 2025

5.0

My experience with Look Digital Signage has been extremely positive. The platform is intuitive, well-designed, and perfectly suited to the needs of digital signage — everything works smoothly and efficiently. What really makes the difference is the Look Team: always supportive, responsive, and highly competent. They helped me solve a technical issue quickly and with great professionalism. Compliments, Look! Marco – STUDIOFABBRO, Italy

Pros

I really appreciated the simplicity and intuitive design of the Look Digital Signage platform — it’s very easy to use and perfectly structured. The documentation and explanations are clear and detailed, which makes setup and management smooth. Most of all, I want to highlight the excellent support from the Look Team, especially \[sensitive content hidden\] who followed me with great professionalism and kindness throughout the process.

Cons

Honestly, I don’t have any negative points to mention. My overall experience with Look Digital Signage has been entirely positive.

Review Source

LC

Lin C.  
Co-founder  
Hospitality  
Used the software for: Less than 6 months

### "Enhancing Guest Communication Effortlessly!"

January 31, 2026

5.0

Look Digital Signage has completely transformed the way we communicate with guests across our hotel. Previously, we relied on printed schedules and manual updates for our lobby displays, which was time-consuming and often led to outdated information being shown. With Look DS, all of our content updates instantly on the screens. The platform is intuitive and easy for staff to use, even those without technical experience. Guests now engage more with our information displays, from event schedules to promotions, and our team spends far less time manually updating content. The overall look of our displays is modern and professional, which has noticeably improved the guest experience.

Pros

The system is extremely easy for staff of all skill levels, updates happen in real time across multiple screens, and the template variety is excellent for hospitality needs.

Cons

Occasionally, very high-resolution images take a few extra seconds to appear on all screens .

Review Source

DG

Dushon G.  
manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Solved our need for quality and control over our digital signage "

October 19, 2025

5.0

It allow our marketing and communication team easy access to manage and update our screen displays remotely and take the responsibility and work off our studio manage plate

Pros

Look digital signage has made it more easier to upload and manage screens across our various locations across south Florida, This has allowed to manage them all remotely using look digital, It has been very consistence's in it uptime and rarely has giving us any issues, The look digital boxes are dependable and are able to continued functioning even with internet interruption their customer support is great and very responsive , our marketing team was very happy working with, it was very easy to install and take less than half an hour to get up and running

Cons

If i had to think of other things it would be to have a easier access to managing group and developing assets across playlist that i use to manage it location screen

Review Source

GS

Gina S.  
Corporate Director  
Hospitality  
Used the software for: Less than 6 months

### "Enhances Guest Experience Across All Properties"

December 9, 2025

5.0

Look Digital Signage has been a game-changer for our Omni Hotels. It allows us to update lobby screens, event spaces, and conference areas quickly, keeping guests informed and engaged. The platform is intuitive, reliable, and fits seamlessly into our daily operations.

Pros

The platform makes it easy to schedule content across multiple locations, keeps guests informed in real time, and has a user-friendly interface that our staff can operate without any technical issues.

Cons

The reporting and analytics could provide more visual insights to track engagement across properties.

Review Source

PM

Pat M.  
General Manager  
Events Services  
Used the software for: Less than 6 months

### "The Perfect Signage Solution for Large Venues"

October 21, 2025

5.0

A rock solid choice for large venues and event centers. Professional, very easy to scale and dependable.

Pros

Look Digital Signage handles hundreds of screens effortlessly. We display schedules, wayfinding maps, and sponsor content. The uptime has been fantastic.

Cons

We'd like a bit more flexibility in custom layouts. This will go a long way in helping us and also improve.

Review Source

Response from Look

November 11, 2025

Hi Pat, Thank you very much for your feedback! We’re currently preparing an update to our CMS, where we’ve completely rethought and redesigned how templates and layouts work. We’d love to hear your thoughts on it once it’s ready.

KD

Kevin D.  
Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Makes Our Café Look Modern and Engaging"

October 11, 2025

5.0

Perfect and excellent for small businesses like ours, affordable, easy to manage and visually impressive.

Pros

The interface is incredibly simple. I can upload new menu images or seasonal promotions within minutes from my phone. Customers notice the screens, and it's helped increase our featured drink sales. The templates makes our content look professionally designed.

Cons

The free image library could be larger, but that's a minor which I hope it can be improved on that area.

Review Source

Jerico L.  
Business Development Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great functionality with minor limitations"

June 8, 2025

5.0

Overall a very solid signage solution. It does what it promises, and does it well. Perfect for a small to medium business like ours.

Pros

Reliable screen performance, helpful support, easy-to-understand UI. Also helps our internal comms team keep employees informed in real-time with minimal effort.

Cons

No offline editing mode, which can be inconvenient in areas with weak internet. Also has few pre-made content templates. We'd love to have more.

Review Source

Response from Look

June 17, 2025

Thank you for taking the time and leaving a review. This is very useful for us. We are working on increasing the actual templates.

Anthony H.  
Sales Representative  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Helps us stay consistent across locations"

June 25, 2025

5.0

With Look DS, updating content across all our branches is quick and smooth. No more USB drives or missed deadlines. The UI is simple enough for our team to use without training.

Pros

Great scheduling, stable playback, and cloud control. The platform scales really well. We've added over 40 screens without issues.

Cons

Lacks integration with our internal CMS, but not a dealbreaker. And also I would like to see more applications inside the cms.

Review Source

Response from Look

July 15, 2025

Thank you for the high appreciation of our work.

Joseph George O.  
Inside Sales Representative  
Outsourcing/Offshoring  
Used the software for: Less than 6 months

### "Easy setup for a non-tech team"

June 26, 2025

5.0

We’re a small clinic and had zero experience with signage software. Look made it easy. The drag-and-drop interface works well, and we now show schedules and health tips on our TVs.

Pros

Simple design, fast setup, friendly support. Doesn’t require expensive hardware. You can start with basic TVs and a player.

Cons

Would love more health-specific templates as well as more designs. It doesn't really have major disadvantages.

Review Source

Response from Look

July 15, 2025

Thank you for choosing us!

RW

Russell W.  
Store Director  
Higher Education  
Used the software for: Less than 6 months

### "Easy Way to Showcase Campus Events and Offers"

October 15, 2025

5.0

Perfect and excellent for educational institutional that want to keep students informed visually well.

Pros

We display campus events, book launches, and seasonal discounts. The scheduling tool and templates are intuitive and the playback is smooth.

Cons

For now, none so far. Everything works perfect as we expected it. The customer support is also there to guide us.

Review Source

TM

Taylor M.  
Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Simplifies Multi-Location Campaigns"

October 20, 2025

5.0

We’ve streamlined how we deliver ads for national brands. Look DS is our go-to for fast, efficient digital signage.

Pros

We manage digital ads in several Canadian cities, and Look DS makes that so easy. I can push updates, schedule content, and even localize ads per province. It integrates well with our workflow. The interface is intuitive, even for our junior designers. It also supports widgets like weather and social feeds which we use a lot.

Cons

Sometimes syncing across all locations takes a few minutes longer than expected, especially during peak hours.

Review Source

Michaela G.  
Marketing Manager  
Retail  
Used the software for: Less than 6 months

### "Look Digital Signage has been a game-changer for our business."

October 17, 2024

5.0

Look Digital Signage has been a game-changer for our business. The platform is incredibly easy to navigate, allowing us to create, schedule, and manage content across multiple screens effortlessly. The cloud-based system ensures we can make updates remotely, which is a huge convenience. Customization options are extensive, and real-time monitoring helps ensure flawless operation. The support team has been responsive and helpful at every step. Overall, it's a reliable and affordable digital signage solution.

Pros

Its user-friendly interface, real-time content updates, and cloud-based access make it easy to manage and scale across multiple screens effortlessly.

Cons

The one downside of Look Digital Signage is that some advanced features can have a learning curve, requiring extra time for less tech-savvy users to master.

Review Source

Response from Look

October 28, 2024

Thank you for taking the time to leave a review. If you have difficulties configuring the service, do not hesitate to contact our support team. We are always ready to help.

Navneet K.  
Lead Generation Executive  
Information Services  
Used the software for: 2+ years

### "Its great for gathering customer feedback"

September 16, 2024

5.0

Pros

Gathering customer feedback through digital signage screens with touch functionality makes it easy and immediate for guests to share their opinions, enhancing the overall guest experience by allowing for real-time interaction and feedback.

Cons

Initially, we were unsure of integrating feedback QR codes and Google reviews into our Digital signage, but their team was superb in guiding us through the process. Now, its easy to use, the content is displayed in a way that effectively encourages guest participation and provides valuable insights.

Review Source

Response from Look

October 28, 2024

Thank you for taking the time to leave us a review. We are glad to be of service to you.

JL

Jennifer L.  
Marketing Coordinator  
Entertainment  
Used the software for: 2+ years

### "Look Signage"

March 18, 2024

5.0

Pros

Remote control of signage, allowing 1 person to manage what signage is being displayed.

Cons

TV's can drop out of Look at times requiring the plugs to be un-plugged for approx. 30 seconds to reconnect. This could be a TV/internet issue however,

Review Source

Response from Look

March 25, 2024

Hello and thank you for your feedback. We are sorry to hear that you are experiencing some issues with our service. We would like to assure you that we take your experience seriously and would like to help. If you are still experiencing the problem, please do not hesitate to contact our technical support team. You can do so by using the chat feature in your personal account, or by sending an email to our support address support@lookit.hk. We will do our best to resolve the issue as soon as possible, regardless of the side it originates from.