Sensus Process Management

Sensus BPM Online


4.5 / 5
6 reviews

Who Uses This Software?

Sensus Process Management is used by many different organisations in over 40 countries, ranging from small care institutions to major business services providers.


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Sensus Process Management
  • www.sensus-processmanagement.com/
  • Founded 2000
  • Netherlands

About Sensus BPM Online

Simple or complex: whatever the level of complexity of a process, everyone must be able to work with it. Sensus BPM Online is developed with one thing in mind: simplicity. Whatever the business process describes, everyone must be able to work with it. Whether you describe certain work methods, or want to map out tasks & responsibilities, Sensus BPM Online will give your employees at-a-glance insight.


Sensus BPM Online Features

  • Business Rules Management
  • Collaboration
  • Data Mapping
  • Lifecycle Management
  • Process Analysis
  • Process Capture
  • Process Change Tracking
  • Process Mapping
  • Process Modeling & Design
  • Process Simulation

Sensus BPM Online Reviews Recently Reviewed!


Easy to use process modeling tool having all you need on one package

Dec 01, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ease of use and the fact that you do not need to install a publishing system.

Cons: There's always a trade-off... good software comes with a price.

Overall: The Sensus BPM process modeling tool has all you need to properly document your business processes and get the conversation going among workers about the bussiness processes they are involved in. That means you can publish easy to understand process diagrams and benefit from extra features, such as linking to stored documents, direct links to other resources such as archives or applications.

In my opinion, good process management is just about getting everyone involved on the same page. This tool is supporting you with that, and more.

I have implemented process management as a whole many time before, with many different needs companies have, using many different tools. If you are looking for a tool that facilitates process learning and process improvement among workers I think this tool has all you need. It did for me.

Email me if you like to know more.

Many wonderful, useful, functions, but not user friendly and takes considerable time to install

Jun 26, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The functions are innumerable and it's almost unimaginable to do without them once you utilize the program.

Cons: It is not very user friendly and takes a long time to install. If you have a really good training team to assist you as you work with the program; that is very helpful.

Overall: The benefits are innumerable. Once trained on the system, it saves time and money and it improves customer service; less call-outs for our employee's.

An easy step forward

Dec 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Complete BPM product, easy to work with and easy to share.

Cons: The capturing of the IT architecture

Overall: This software supported me in change projects at various customers to capture the business requirements, to (re)design the processes, organisation and relation to IT applications. The ease of use for the designer, the version management, multi user support and advanced capabilities to share the outcomes in an easy way with the business, surprised me every time again because I am not even a "heavy user". The only thing I missed a bit as functionality, is the support to design in more detail the IT architecture. Anyway this is not changing that often compared to processes and roles, so the application level was often sufficient.

Another advantage is the quick deploy ability within projects with e.g. "external or not experienced users", the export capabilities to other systems and price. This provides a pragmatic solution during the phase that e.g. a formal systems selection processes takes a long time or the organisation is having another BPM like system but lacks the capacity or competences to support your business project.

Recommendations to other buyers: The sensus process modelling technique keeps it simple with a limited number of symbols. Sometimes this is not enough for the real process modelling neards but for the business users more then sufficient.

Great software. Great collaboration possibilities. Best customer support ever!

Dec 02, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Usability, online collaboration, customer service.

Cons: Don't know, really.. Maybe a bug once in a while?

Overall: I've been using Sensus Software offline and online for quite some years now. And I have to say that it is one of the best working BPM software suites out there. Especially when working together with multiple departments, it helps me understand how things work. It easily gives me opportunities to share my process information with others. And gives me insight in the KPI's behind every process step. Sensus Software in that sense not only gives me the possibility to easily create and share processes. It also impacts the way we work together and therefore impacts our culture. Last but not least, when I have a problem, the helpdesk is there for me. Helping to understand the problem and fix it in a giffy. My conclusion: Sensus Software is one of the, if not THE, best BPM tools you can find out there.

More than a tool

Dec 01, 2016
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy use

Good price.

Surprisingly powerful.

Very very good publication and sharing possibilities

Cons: Limited use of icons

Overall: Sometimes you find a tool you understand based on pure logic and intuition . Sometimes you are surprised in a positive way when you find out that there is more behind the tool than just buttons. This supplier is one of those positive surprises. Simple logic BPM methodology combined with a very powerful BPM tool. Well done!!

Recommendations to other buyers: Ask for a live Skype one on one demo . This was of great help to get to know all the possibilities of the application fast.

Modeling processes never was easier

Dec 01, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: intuitive

Overall: Without much experience in process management by the team members, we visualized our (dataflow) processes and the business processes of the sector we're working in. In a very intuitive way, together and only in a few sessions. Just creating the processes with our team made very clear the weaker sections that needed more attention, BEFORE implementing them instead afterward.

Recommendations to other buyers: Just try it. You'll be surprised!