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Sensus BPM Online is a cutting-edge business process management system (BPMS) designed for intuitive process modeling and publication. At its core is the Sensus method, a uniform methodology with a clear process language that ensures seamless team collaboration. A standout feature of Sensus BPM Online is its AI Process Generation. This innovative tool allows users to automatically generate detailed process models by simply uploading descriptions, images, or PDF documents. By leveraging AI, the software significantly accelerates process creation, enabling teams to focus more on analysis and optimization. In addition to AI-driven capabilities, the platform empowers users to create, manage, and standardize processes, with export options available in multiple formats. The software also visualizes and manages inter-process relationships, giving you full control over workflows. With Sensus BPM Online, organizations can streamline process management.
Provider
Sensus Process Management
Located In
Netherlands
Foundation
2000
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Videos, Live Online, In Person, Documentation, Webinars
Support
Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum
Sensus Process Management is used by many different organizations in over 30 countries, ranging from small organizations to major business services providers.
Content Source: Sensus BPM Online
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Sensus BPM Online Reviews
Pros
Another advantage is the quick deploy ability within projects with e.g. "external or not experienced users", the export capabilities to other systems and price.
And I have to say that it is one of the best working BPM software suites out there. Especially when working together with multiple departments, it helps me understand how things work.
Great collaboration possibilities. Best customer support ever.
Ask for a live Skype one on one demo. This was of great help to get to know all the possibilities of the application fast.
Cons
When either the library or the individual project has changes in the processes, these changes are not easily found.
Extra empty lines between the rows in word reports.
Last but not least, when I have a problem, the helpdesk is there for me. Helping to understand the problem and fix it in a giffy.
I've been using Sensus Software offline and online for quite some years now.
"Good process software tool"
Overall: I use Sensus from 2008. It is still growing. Supports our business in a good way.
Pros: It is easy to use. There is clearly a good design behind it.
Cons: There are a few limitations that are irritating. But this is not very important.
"Process management capabilities are more important than ever"
Overall: Although the company isn’t based in the South Pacific region, this doesn’t affect their customer service. I’m very pleased with the Sensus software program and they keep continuously improving it as well. Once you’re used to putting process management in a software program rather than just putting it ‘on paper’ you’ll never go back.
Pros: We used sensus prior to COVID-19 but it’s proven to be our saviour during these last few months. Process management has been more important than ever with unexpected lock-downs, temporary loss of staff in quarantine whilst assuring continuity in our research facility. The system has allowed us to share processes with other teams, enabling staff from outside our unit to jump in and assist in our research activities and ensure a continuous flow of high level research activities and no interruptions to the work conducted.
Cons: Process management is a time consuming activity and requires the input of the entire team. The software itself is easy to use, but it takes a bit to train your team how to design processes efficiently. Once you’ve invested time into the processes you’ll notice it is certainly worth it, just be prepared to invest time into first before you see the real value.
"Many wonderful, useful, functions, but not user friendly and takes considerable time to install"
Overall: The benefits are innumerable. Once trained on the system, it saves time and money and it improves customer service; less call-outs for our employee's.
Pros: The functions are innumerable and it's almost unimaginable to do without them once you utilize the program.
Cons: It is not very user friendly and takes a long time to install. If you have a really good training team to assist you as you work with the program; that is very helpful.
"Straightforward process modelling and continuous valuecreation for the client"
Overall: It is really a language which helps people to rethink their way of working. Because they are forced to use this particular language to describe their actions, leading to a certain result, it really helps improving processes. For the 'designers' holding the virtual pen, it is a very flexible tool to create that common language and align it with business information and needs that is already in place or known.
Pros: The software is almost self-explanatory and easily customizable, especially the new and improved version to which we switched very recently. In additon, the team behind the tool is very reachable and truly open to suggestions. They do their very best to find real solutions for customer needs. Even if that means slightly adjusting their software.
Cons: It's not BPMN-based. Which is a well-considered choice which has some clear disadvantages. A very minor point of improvement is the number of mouseclicks needed for some very specific actions which I feel could be a bit more automated (e.g. after clicking the 'search' button, the searchfield opens which you have to select first before you can start typing). But again, the latter is just a minor inconvenience.
"Using Sensus to help build the Managementsystem of our company"
Overall: The processen are perceived as more accessible within the organisation what I think is a goal each business wants to achieve.
Pros: The ease and intuitive use of the software, you can build and change processes while being in a meeting with collegeaus. The processes are visually apealling. Connections and interfaces between processen can be build in and used very easily.
Cons: We have built an overall system with processes (the library) from where you can without much effort extract a new project with a seleciton of processes. When either the library or the individual project has changes in the processes, these changes are not easily found. This leads to an administrative task of keeping up with all the changes between different versions.
