--- title: "Sensus BPM Online Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Sensus BPM Online Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more." source_url: "https://www.capterra.com/p/156816/Sensus-BPM-Software/" page_type: "product" language: "en" --- # Sensus BPM Online Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sensus BPM Online ## What is Sensus BPM Online? Sensus BPM Online is a cutting-edge business process management system (BPMS) designed for intuitive process modeling and publication. At its core is the Sensus method, a uniform methodology with a clear process language that ensures seamless team collaboration. A standout feature of Sensus BPM Online is its AI Process Generation. This innovative tool allows users to automatically generate detailed process models by simply uploading descriptions, images, or PDF documents. By leveraging AI, the software significantly accelerates process creation, enabling teams to focus more on analysis and optimization. In addition to AI-driven capabilities, the platform empowers users to create, manage, and standardize processes, with export options available in multiple formats. The software also visualizes and manages inter-process relationships, giving you full control over workflows. With Sensus BPM Online, organizations can streamline process management. ## What is Sensus BPM Online used for? [Business Process Management](https://www.capterra.com/business-process-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Overall rating Based on 20 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sensus BPM Online?[Manage this product listing](https://www.g2.com/products/sensus-bpm-personal/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sensus BPM Online 4.5 (20) VS. [### Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,077)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting Price Contact vendor Starting Price $29.99 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (20) Ease Of Use 4.3 (3,038) Value For Money 4.5 (19) Value For Money 4.3 (2,347) Customer Service 4.5 (19) Customer Service 4.3 (2,006) ## Sensus BPM Online alternatives [Visio](https://www.capterra.com/p/201133/Visio/) [4.5 (3,284)](https://www.capterra.com/p/201133/Visio/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201133/Visio/) [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) [4.5 (2,264)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146136/Lucidchart/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,703)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) Highest Rated [process.science](https://www.capterra.com/p/211712/process-science/) [4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/) Starting price $4.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211712/process-science/) [View all alternatives](https://www.capterra.com/p/156816/Sensus-BPM-Software/alternatives/) ## FAQs about Sensus BPM Online Overview ### Which roles and teams benefit most from Sensus BPM Online? Sensus BPM Online is most used by process managers, quality and risk teams, and business analysts who need to document workflows, standardize procedures, and support compliance. Finance, HR, and project leaders use it to clarify responsibilities, improve governance, and keep operational knowledge accessible, while executives monitor process consistency and organizational performance. Answer based on 19 reviews Overview ### What company size and industries is Sensus BPM Online built for? Sensus BPM Online is used by small businesses most often, with 50% of reviewers, and is strongest in Real Estate at 25%. It serves organizations from small companies to major business services providers, with additional use in Government Administration (20%) and Civil Engineering (10%), mainly for business process management. Answer based on 20 reviews Features and Usability ### What are the key features of Sensus BPM Online? Sensus BPM Online offers workflow management, process modeling and designing, and a graphical workflow editor for building and adjusting business processes. It also includes approval process control, audit trail, access controls/permissions, role-based permissions, reporting/analytics, customizable reports, document storage, and third-party integrations. Integrations ### Which third-party tools and platforms does Sensus BPM Online integrate with? Sensus BPM Online integrates with Microsoft SharePoint, Google Data Studio, Microsoft Excel, Microsoft Power BI, Microsoft Word, and Salesforce Sales Cloud. These integrations cover document storage, reporting, spreadsheets, and CRM connections, giving the platform a catalog of 6 third-party tools and platforms. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Sensus BPM Online offer? Sensus BPM Online provides in-person training, live online sessions, webinars, documentation, and videos. In-person training and live online sessions support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide self-paced instruction for teams getting started. Answer based on 1 reviews Getting Started and Support ### What customer support options does Sensus BPM Online offer? Sensus BPM Online provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe the help desk as responsive and useful for clarifying problems, while support experiences are generally positive and tied to quicker fixes. Some feedback also links support to better collaboration and day-to-day customer service. Answer based on 3 reviews ## Features AI summary Based on 3,617 Business Process Management reviews Capterra data shows that buyers of Business Process Management software rank the following features as their top priorities: - **Workflow Management** (**51%** of reviewers rated this feature as critical) - **Task Management** (**43%**) - **Business Process Automation** (**46%**) Sensus BPM Online supports **Workflow Management** and **Task Management**, giving teams a clear way to map processes, assign work, and keep activities moving across departments. However, it does not offer **Business Process Automation**. Instead, it provides other highly rated capabilities, including **Access Controls/Permissions** (**48%**), **Third-Party Integrations** (**47%**), and **Process Modeling & Designing** (**45%**), which help businesses manage user access, connect systems, and design processes more effectively, allowing teams to maintain consistency and improve operational visibility. Access Controls/Permissions 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Third-Party Integrations 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Process Modeling & Designing 4.9 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Visually identify, define, and map all details and relationships surrounding business process models and elements Reporting/Analytics 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data API 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Collaboration Tools 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Sensus BPM Online 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities: Any action a user can perform in the system can be specified as an automated action. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Text Generation: Allows users to generate text based on a text prompt. - AI Text Summarization: Condenses long documents or text into a brief summary. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - API Connection: Connect with existing systems via API. - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Flows: Track products to determine when they are shipped, in transit, or delivered. - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Intelligence: Analyzes key metrics to identify root causes of productivity blockers or enhancers. - Process Analysis: Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy. - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Design: The ability to create custom workflows aligned with business objectives. - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Real-Time Data: Receive data and information in real time - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (20) 4.2 Based on 20 reviews ## Pricing Value for money 4.5 (19) ### Starting price Free trial available Value for money 4.5 (19) 4.5 Based on 19 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Google Data Studio](https://www.capterra.com/p/190616/Data-Studio/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (19) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (19) 4.5 Based on 19 reviews ## User reviews Overall rating 4.5 Based on 20 reviews Filter by rating 5(9) 4(11) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JR Jannes R. Procesconsulent Non-Profit Organization Management ### "Leve Sensus" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 17, 2022 We vinden het belangrijk dat we zoveel mogelijk uniform werken (efficiënt en effectief)met als doel gezamenlijk de bedrijfsdoelstellingen te realiseren. Sensus kan daarbij helpen. Pros Het is gemakkelijk om een procesflow samen met de gebruikers te maken. Verder kun je eenvoudig je risico's audits etc. toevoegen. Cons Het is jammer dat gebruikers niet via de mail, of anderszins, hun commentaar op een proces kunnen geven. Reasons for choosing Sensus BPM Online We zijn rond 2000 met Sensus begonnen, juist vanwege de eenvoud. en dat is nog steeds het geval, ondanks dat er nu veel betere mogelijkheden zijn. Wat mij betreft een prima product en behulpzame medewerkers. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. BH Bernice H. Coördinator Projectbeheersing Civil Engineering ### "Using Sensus to help build the Managementsystem of our company" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 16, 2022 The processen are perceived as more accessible within the organisation what I think is a goal each business wants to achieve. Pros The ease and intuitive use of the software, you can build and change processes while being in a meeting with collegeaus. The processes are visually apealling. Connections and interfaces between processen can be build in and used very easily. Cons We have built an overall system with processes (the library) from where you can without much effort extract a new project with a seleciton of processes. When either the library or the individual project has changes in the processes, these changes are not easily found. This leads to an administrative task of keeping up with all the changes between different versions. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ME Mohamed E. controller Real Estate ### "Simple en intuïtive" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 16, 2022 Good way to define and describe business processes including risks/control measures etc. Its the starting point of process improvement and achieving business goals. Pros Simple to understand for users and modeller en intuïtive. Cons At the moment no serious points for improvement. In general it's a nice tool. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MV Marieke V. procesontwerper Government Administration ### "Content with Sensus" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 16, 2022 We hope to realise an overview of all our processes and the links between them, so that everone can easily see what is their role and task in a specific process. In the end we hope that everything will go more smoothly and more efficient so that our customers are served faster and cheaper. Pros The possibility to make the flow visible Cons One has to be very careful with items one wants to delete: before you know it a whole project is gone. Reasons for choosing Sensus BPM Online It complied with our demands Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LK Lemja K. Quality & Risk manager Real Estate ### "User-friendly tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 10, 2021 User-friendly tool makes the processes accesible to all employees Pros \- Using a Publisher to show processes to all employees - Possibility to link documents to individual process steps Cons \- Extra empty lines between the rows in word reports; Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DJ Daan J. Informatiemanager Real Estate ### "Easy proces modelling tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 August 25, 2021 Pros easy to use and a fast implementation. Drag and drop works perfect! Cons Navigation (lot of scrolling). This shoukd be optimized in een future release. Reasons for choosing Sensus BPM Online Recommendation from collegues in other organizations Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. TH Timon H. Business Analist Real Estate ### "Overzichtelijke BPM software én eenvoudig in gebruik" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 18, 2021 9/10 - Het modelleren van de bedrijfsprocessen kost dankzij de BPM software weinig tijd. Daardoor kan de volledige aandacht naar het gezamenlijk met de business nadenken over het optimaliseren van processen. Pros \- Snel en eenvoudig processen modelleren - Directe publicatiemogelijkheden van het processenhuis Cons \- Het samenwerken in de software: de gebruikers kunnen niet in de BPM software chatten en optimalisatievoorstellen indienen. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AV An V. Procesmanager Government Administration ### "Straightforward process modelling and continuous valuecreation for the client" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2021 It is really a language which helps people to rethink their way of working. Because they are forced to use this particular language to describe their actions, leading to a certain result, it really helps improving processes. For the 'designers' holding the virtual pen, it is a very flexible tool to create that common language and align it with business information and needs that is already in place or known. Pros The software is almost self-explanatory and easily customizable, especially the new and improved version to which we switched very recently. In additon, the team behind the tool is very reachable and truly open to suggestions. They do their very best to find real solutions for customer needs. Even if that means slightly adjusting their software. Cons It's not BPMN-based. Which is a well-considered choice which has some clear disadvantages. A very minor point of improvement is the number of mouseclicks needed for some very specific actions which I feel could be a bit more automated (e.g. after clicking the 'search' button, the searchfield opens which you have to select first before you can start typing). But again, the latter is just a minor inconvenience. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MD Milou D. Senior research manager Research ### "Process management capabilities are more important than ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 10, 2021 Although the company isn’t based in the South Pacific region, this doesn’t affect their customer service. I’m very pleased with the Sensus software program and they keep continuously improving it as well. Once you’re used to putting process management in a software program rather than just putting it ‘on paper’ you’ll never go back. Pros We used sensus prior to COVID-19 but it’s proven to be our saviour during these last few months. Process management has been more important than ever with unexpected lock-downs, temporary loss of staff in quarantine whilst assuring continuity in our research facility. The system has allowed us to share processes with other teams, enabling staff from outside our unit to jump in and assist in our research activities and ensure a continuous flow of high level research activities and no interruptions to the work conducted. Cons Process management is a time consuming activity and requires the input of the entire team. The software itself is easy to use, but it takes a bit to train your team how to design processes efficiently. Once you’ve invested time into the processes you’ll notice it is certainly worth it, just be prepared to invest time into first before you see the real value. Reasons for choosing Sensus BPM Online The way Sensus BMP designer translates process management flows into visual displays is easy to understand and follow, which is critical in an organisation where all tiers have to work together. The software also incorporates lots of extra options with other programs we use in our facility. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Joost J. KAM-specialist Civil Engineering ### "Good process software tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 3, 2021 I use Sensus from 2008. It is still growing. Supports our business in a good way. Pros It is easy to use. There is clearly a good design behind it. Cons There are a few limitations that are irritating. But this is not very important. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. XK Xandra K. Adviseur Proces,- & Kwaliteitsmanagement Government Administration ### "Sensus: Eenvoud en duidelijkheid in de breedste zin van deze woorden." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2021 Pros Eenvoud siert de mens en deze applicatie voldoet hier volledig aan. Eenvoudig te leren, te gebruiken en in te zetten bij visualisaties bij gesprekken. Processen, procedures, werkinstructies alles kan op een eenvoudige wijze gemodelleerd en vastgelegd worden, inclusief allerhande procesdetails zoals je van een processentool mag verwachten. Je kan een stroom/keten van (werk)processen gemakkelijk volgen. Cons Het beheren van de tool, maar daar heb ik gelukkig een hele goede functionele beheerder voor waar ik nauw mee samenwerk. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HV Harry V. functioneel beheerder Sensus Government Administration ### "good BPM software" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 14, 2021 none, for now Pros the way you work with Sensus en the way you show it Cons for the moment i can not think of anything Reasons for choosing Sensus BPM Online value for money Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JM Judith M. Assistent-controller Real Estate ### "Heel handig en makkelijk pakket en goede klantenservice. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 6, 2021 Pros Het is simpel en makkelijk om mee te werken. Cons Dat je losse licenties nodig hebt om het lager in de organisatie te leggen, waardoor het pakket duur wordt. Alternatives considered [FullyInControl](https://www.capterra.com/p/208082/FullyInControl/) Reasons for choosing Sensus BPM Online Het is veel simpeler en makkelijk te implementeren, omdat Sensus bij ons al draait. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AA Ahmed A. Project Manager QMA Logistics and Supply Chain ### "Excellent" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 July 6, 2021 Happy with the tool Pros The ease of use and the possibility to communicate what the organization does to everyone Cons Inflexibility of determining how the connection arrows flow Reasons for choosing Sensus BPM Online The ease of use Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CM Carolyn M. Administrative Assistant III Utilities ### "Many wonderful, useful, functions, but not user friendly and takes considerable time to install" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 June 26, 2018 The benefits are innumerable. Once trained on the system, it saves time and money and it improves customer service; less call-outs for our employee's. Pros The functions are innumerable and it's almost unimaginable to do without them once you utilize the program. Cons It is not very user friendly and takes a long time to install. If you have a really good training team to assist you as you work with the program; that is very helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Maurice C. Telecommunications ### "An easy step forward" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2016 This software supported me in change projects at various customers to capture the business requirements, to (re)design the processes, organisation and relation to IT applications. The ease of use for the designer, the version management, multi user support and advanced capabilities to share the outcomes in an easy way with the business, surprised me every time again because I am not even a "heavy user". The only thing I missed a bit as functionality, is the support to design in more detail the IT architecture. Anyway this is not changing that often compared to processes and roles, so the application level was often sufficient. Another advantage is the quick deploy ability within projects with e.g. "external or not experienced users", the export capabilities to other systems and price. This provides a pragmatic solution during the phase that e.g. a formal systems selection processes takes a long time or the organisation is having another BPM like system but lacks the capacity or competences to support your business project. Pros Complete BPM product, easy to work with and easy to share. Cons The capturing of the IT architecture Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JV Joost V. HR Director Information Technology and Services ### "Great software. Great collaboration possibilities. Best customer support ever! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 2, 2016 I've been using Sensus Software offline and online for quite some years now. And I have to say that it is one of the best working BPM software suites out there. Especially when working together with multiple departments, it helps me understand how things work. It easily gives me opportunities to share my process information with others. And gives me insight in the KPI's behind every process step. Sensus Software in that sense not only gives me the possibility to easily create and share processes. It also impacts the way we work together and therefore impacts our culture. Last but not least, when I have a problem, the helpdesk is there for me. Helping to understand the problem and fix it in a giffy. My conclusion: Sensus Software is one of the, if not THE, best BPM tools you can find out there. Pros Usability, online collaboration, customer service. Cons Don't know, really.. Maybe a bug once in a while? Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MW Marc W. Business Process Assurance Officer Retail ### "Easy to use process modeling tool having all you need on one package" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 1, 2016 The Sensus BPM process modeling tool has all you need to properly document your business processes and get the conversation going among workers about the bussiness processes they are involved in. That means you can publish easy to understand process diagrams and benefit from extra features, such as linking to stored documents, direct links to other resources such as archives or applications. In my opinion, good process management is just about getting everyone involved on the same page. This tool is supporting you with that, and more. I have implemented process management as a whole many time before, with many different needs companies have, using many different tools. If you are looking for a tool that facilitates process learning and process improvement among workers I think this tool has all you need. It did for me. Email me if you like to know more. Pros I like the ease of use and the fact that you do not need to install a publishing system. Cons There's always a trade-off... good software comes with a price. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HH Hans H. CEO Management Consulting ### "More than a tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 1, 2016 Sometimes you find a tool you understand based on pure logic and intuition . Sometimes you are surprised in a positive way when you find out that there is more behind the tool than just buttons. This supplier is one of those positive surprises. Simple logic BPM methodology combined with a very powerful BPM tool. Well done!! Pros Easy use Good price. Surprisingly powerful. Very very good publication and sharing possibilities Cons Limited use of icons Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. RV Richard V. CEO Information Technology and Services ### "Modeling processes never was easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 1, 2016 Without much experience in process management by the team members, we visualized our (dataflow) processes and the business processes of the sector we're working in. In a very intuitive way, together and only in a few sessions. Just creating the processes with our team made very clear the weaker sections that needed more attention, BEFORE implementing them instead afterward. Pros intuitive Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.