Who Uses This Software?

Legal & Professional firms


Average Ratings

3 Reviews

  • 3.5 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Tikit for pricing info.
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Tikit
  • www.tikit.com/
  • Founded 1994
  • United Kingdom

About Carpe Diem

Timekeeping solution for lawyers to automate billing and calendaring functions within their practices.


Carpe Diem Features

  • Account Tracking
  • Calendar Management
  • Case Management
  • Client Statements
  • Document Management
  • Expense Tracking
  • Retainer Billing
  • Time Tracking

Carpe Diem Reviews Recently Reviewed!


Gets the job done but incredibly complicated GUI

Dec 20, 2017
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
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Pros: Look there is nothing too flashy about time entry but it is a necessary evil with most law firms and you need software that will allow time keeper to enter and process their time in an effective and efficient matter. I have used various iterations of Carpe Diem for about 15 years now and it while it achieves the "effective" goal it falls very short on the "efficient" goal.

Cons: The GUI is incredibly complicated and makes time entry incredibly inefficient for time keepers -- needs to have drop downs for 10 or 20 most billed clients/matters and most commonly used task and activity codes.

Not well thought out

Feb 07, 2019
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
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Pros: Carpe diem gets the job done but it lacks the features of more sophisticated time entry programs. I like that you can see all of your time in month, week, and day formats. I like that you can easily add a time entry from the monthly calendar.

Cons: I really dislike the lack of an integrated timer that would allow you to immediately transfer the time from the timer into carpe diem. I also dislike that closing carpe diem stops the timers altogether. Finally, I feel like the buttons and features in carpe diem are not intuitive, making it not user friendly.

Overall: Carpe diem feels clunky and not as intuitive as some of the other billing programs I've had experience with. The timer situation frustrates me most as it is a major deterrent from using timers at all.

I will not change it

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I liked how easy I started to use it and one of the features helped me more than other softwares

Cons: N/A I don't have anything that I didn't like

Overall: My overall experience has been amazing , I liked the price was affordable