--- title: "NetCrunch Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NetCrunch Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more." source_url: "https://www.capterra.com/p/15683/AdRem-NetCrunch/" page_type: "product" language: "en" --- # NetCrunch Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) NetCrunch ## What is NetCrunch? NetCrunch is commercial, self-hosted, agentless network and IT infrastructure monitoring software for Windows Server. It monitors network devices, servers, virtualization platforms, cloud services, applications, websites, logs, telemetry, and network traffic across on-premises and hybrid IT environments. NetCrunch supports 680+ monitoring targets and provides 270+ ready-to-use Monitoring Packs. Policy-based monitoring automatically applies monitoring settings, thresholds, and alerts to matching systems. Automatic Layer 2 and routing topology maps, real-time dashboards, NetFlow, sFlow and IPFIX traffic analysis, correlated alerting, and automated response actions provide centralized infrastructure visibility. Licensing is based on monitored nodes and network interfaces rather than individual sensors, checks, or metrics. ## What is NetCrunch used for? [Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[IT Management](https://www.capterra.com/it-management-software/) Overall rating Based on 26 user reviews Reviews sentiment Positive 96% Neutral 4% Negative 0% Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## NetCrunch Overview Updated August 2026 AI summary NetCrunch provides network, server, and IT infrastructure monitoring for organizations of all sizes, supporting IT management through real-time monitoring, alerts, and automated device discovery. With features like anomaly detection, customizable dashboards, workflow automation, and integration options, it helps teams maintain uptime and visibility across complex environments. Deployment is available via cloud, web, or Windows. ## NetCrunch alternatives Highest Rated [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (268)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) Starting price $395.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10016401/groundcover/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) [4.6 (85)](https://www.capterra.com/p/81932/Dynatrace/reviews/) Starting price $0.08 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/81932/Dynatrace/) [View all alternatives](https://www.capterra.com/p/15683/AdRem-NetCrunch/alternatives/) ## FAQs about NetCrunch Overview ### Which roles and teams benefit most from NetCrunch? NetCrunch is most used by IT administrators, network engineers, infrastructure teams, and IT managers who need centralized network monitoring, device visibility, and faster incident response. Operations leaders and executives use it to track system health, reduce downtime, and support service reliability, while support analysts rely on alerts and diagnostics for troubleshooting. Answer based on 18 reviews Overview ### What company size and specific industries is NetCrunch built for? NetCrunch is designed for small businesses, mid-market companies, and enterprise IT teams that manage network performance and troubleshoot service issues. It fits organizations in any industry where IT specialists need complete visibility into network health, prevent performance degradation, and resolve problems quickly. Features and Usability ### What are the key features of NetCrunch? NetCrunch offers network monitoring, device auto discovery, bandwidth monitoring, server monitoring, and database monitoring for infrastructure oversight. It also includes alerts and notifications, anomaly detection, dashboard creation, customizable reports, network mapping, workflow automation, and compliance management for tracking performance, events, and incidents. Integrations ### Which third-party tools and platforms does NetCrunch integrate with? NetCrunch supports over 20 integrations across alerting, IT service management, and collaboration. It connects with AlertOps, Amazon Simple Notification Service (SNS), Asana, Jira, Microsoft Teams, PagerDuty, Freshdesk, Freshservice, and ConnectWise PSA, plus tools such as ConnectWise RMM, OpsGenie, and ManageEngine ServiceDesk Plus. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does NetCrunch offer? NetCrunch provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online training support guided learning, webinars cover scheduled instruction, documentation offers written reference material, and videos provide self-paced visual guidance. Answer based on 2 reviews Getting Started and Support ### What customer support options does NetCrunch offer? NetCrunch provides Email/Help Desk, a Knowledge Base, Phone Support, and Chat. Users say the support team can simplify the product’s many options and resolve setup questions quickly, though some also report slow, inconsistent technical support and want faster, more reliable assistance. Answer based on 3 reviews ## Features AI summary Based on 1,647 Network Monitoring reviews Capterra data shows that buyers of Network Monitoring rank the following features as their top priorities: - **Real-Time Monitoring** (**69%** of reviewers rated this feature as critical) - **Alerts/Notifications** (**56%**) - **Real-Time Data** (**59%**) NetCrunch supports all three of the features reviewers value most: **Real-Time Monitoring**, **Alerts/Notifications**, and **Real-Time Data**. Together, these capabilities help businesses watch network activity as it happens, respond faster to issues, and make informed decisions based on current performance information, allowing teams to maintain uptime and keep systems running efficiently. Real-Time Monitoring 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Server Monitoring 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Network Analysis 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Run tests on a network to find the root cause of network issues Alerts/Notifications 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Bandwidth Monitoring 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Measure the actual bandwidth available on a local network (LAN or WiFi) Dashboard 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics NetCrunch 82 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerting: Create and distribute detailed alerts via email, phone, and messaging for potential and active failures and errors. - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Availability Testing: Test the availability of websites and/or browsers - Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi) - Baseline: Sets and allows adjustment of website baseline functionality and configuration. - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Capacity Planning: Determine and plan production capacity based on changing demands - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - CPU Monitoring: Monitor performance details involving CPU/memory utilization - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Database Monitoring: Analyze the performance of Databases - Dependency Tracking: Track and manage task relationships and dependencies - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Downtime Tracking: Track unplanned equipment or network failures - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Event Logs: A chronological record of actions or occurrences within a network, software, or process - For Websites: Software is used for working on online pages - Hierarchical Mapping: Mapping model in which the network map is organized and visualized as a tree-like structure - Historical Trend Analysis: Review data from past periods to reveal recurring tendencies - IP Address Monitoring: Monitor the IP addresses of the incoming traffic - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Location-Based Mapping: Mapping model based on the geographic location of users - Log Collection: Collects and aggregates data from various systems within the IT environment - Log Parsing: Splits and groups log data automatically or according to user-defined rules - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Map Exporting: Export a map or layout to share - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location Monitoring: Monitor networks, websites, or other assets across multiple locations - Multi-Network Capability: Provides monitoring capabilities for multiple networks at once. - Multi-Site Monitoring: Monitor multiple websites at once, organizing them with dashboards. - Network Analysis: Run tests on a network to find the root cause of network issues - Network Mapping: Network topology maps providing infrastructure visualization for devices, connections, configurations, etc. - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Packet & Flow Analysis: Combines packet and flow analysis techniques to provide a comprehensive view of network traffic and performance. - Performance Baseline: Sets a standard performance baseline by which to compare live network activity. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Monitoring: Monitoring and measurement of relevant metrics to assess the performance of IT resources - Proactive Server Monitoring Software: Deploys remedial actions proactively. If this measure fails, then the user is alerted. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduled Testing: Run diagnostic tests at predetermined times - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self-Updating Maps: Dynamic maps that update whenever network changes are made - Server Logs: Log files automatically created for all activities performed by servers, such as a history of web page requests - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Server Monitoring For Cloud Deployments: Supports public, hybrid and private cloud environments. - Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network - SSL Monitoring: Ensure SSL certifications are active - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines - Virtualization: Create a virtual version of operating systems, storage devices, or computer network resources - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.7 (24) 4.7 Based on 24 reviews ## Pricing Value for money 4.7 (22) Free Trial NetCrunch Enterprise Edition Perpetual or annual license It includes: - Agentless Network Monitoring - Network & Infrastructure Monitoring - Distributed Monitoring Probes - Policy-Based Monitoring - Automatic Network Discovery - Layer 2 & Routing Topology Maps - Real-Time Dashboards - Advanced Alerting & Automation - Network Traffic Flow Analysis - Hardware & Software Inventory - REST API & Integrations - Multi-Site Monitoring NetCrunch Professional Edition Perpetual or annual license It includes: - Agentless Network Monitoring - Network & Infrastructure Monitoring - Automatic Network Discovery - Real-Time Monitoring - Network Topology Mapping - Performance Monitoring - Alerting & Notifications - Real-Time Dashboards - SNMP Monitoring - Server Monitoring - Windows, Linux & macOS Monitoring - Virtualization Monitoring Value for money 4.7 (22) 4.7 Based on 22 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (26) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (26) 4.6 Based on 26 reviews ## User reviews Overall rating 4.7 Based on 26 reviews Filter by rating 5(20) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Ambar A. Head Of Operations Oil & Energy ### "Monitoring of our network and good customization of alerts." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2023 It is the best software in this category, since it allows us to monitor our network with a lot of intuition, remote monitoring is also very good, we improve data collection and analysis, it automatically detects any problem that occurs throughout our IT infrastructure. Pros I like that it is a very customizable system, we monitor our entire IT environment, we better understand what is happening in our network and we guarantee our optimization better, the notifications are fast, it is a very professional system that ensures that our network works perfectly. Cons With no issues that make us change our minds, we get through the learning curve quickly, they are features that are powerful in optimizing our IT infrastructure. Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Idaly M. Project Manager Semiconductors ### "Excellent monitoring of our network devices, security is impressive." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 February 10, 2023 It has helped us keep our entire IT environment in good condition, offers complete monitoring of our company's hardware and software, our servers are secure, alerts are fast, with NetCrunh we have great data analysis, prevention has been improved of incidents because problems are detected early, it adapts very well with Windows, it is a software that requires personnel with good knowledge to be able to take advantage of all the security capabilities of NetCrunch. Pros It is a very proactive software to keep all our devices that are connected to our network in complete safety, our servers are secure, it is VLAN compatible, traffic monitoring is excellent, analytics are accurate, alert grouping is good, we have great performance of our network due to the advantages of NetCrunch, problem diagnosis is very good to improve the efficiency of our IT environment. Cons The support service is slow, it is a really inconsistent service, it needs a lot of improvements in the technical support service to be able to be a software with great acceptance of new clients. Switched from [Dynatrace](https://www.capterra.com/p/81932/Dynatrace/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Alberto B. Freelance Telecommunications ### "Una gran herramienta para mejora la seguridad y estabilidad de una red corporativa." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 8, 2022 Muy positiva. Facilita el trabajo, reduce los problemas y la necesidad de atención humana en la red. Pros Permite monitorizar una red de forma eficiente y lo mas importante, ahorrando trabajo al admin.Trabaja en detalle con todos los parámetros que el administrador necesita monitorizar y en profundidad con todos los nodos, terminales y hardware de red. Cons La curva de aprendizaje no es muy rápida y la documentación ofrecida por el desarrollador podría ser mas completa. Este problema se puede superar en pocas semanas. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Quency M. Freelance Creative Broadcast Media ### "Amazing Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2021 I was able to get access to a software that monitors all devices. Pros I honestly love instead of liking, NetCrunch is system that supports other major operating systems. Its pricing its very reasonable and very easy to use. Cons I honestly didn't dislike anything because its the most amazing system anyone could use. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Beleidsadviseur ICT Utilities ### "Monitor your entire IT environment in just a few steps." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 5, 2018 NetCrunch monitors our entire environment and lets us know what needs attention. We trust the software completely. Pros NetCrunch can monitor your entire IT environment, be it Windows, Linux, networking gear or something else. It comes with an enormous amount of monitoring packs, that are either detected automatically or that you can add manually to the nodes you monitor. These packs come with default triggers, based on the vendor documentation or best practices. This makes it very easy to get your monitoring and alerting up and running in a very short time. Our license is based on the number of nodes, regardless of what you monitor on those nodes. That gives an advantage compared to the competition, although I have heard that the licensing might change in the future. We had a number of small issues or monitoring questions. Support responds in the same day and is very professional and skilled. NetCrunch can integrate with a number of other systems out of the box. It can also connect to IFTTT so we deliver alerts to a Telegram channel, no need for SMS. The interface is easy to understand and customize. Cons There are not much things that I don't like, to be honest. Maybe the fact that there is a web interface, but for some more advanced changes you need the dedicated Windows client. But that is not an enormous drawback, because this client also notifies you of any alerts that are occurring. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS harmandeep singh S. Graduate Assistant ### "NetCrunch review" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 7, 2017 Pros NetCrunch is very easy to setup Easy for me to manage 1000 computers, 100 servers and 100 switches in a single view of dashboard NetCrunch is pretty lightweight in comparison to other solutions out there on the market Cons If your infrastructure is small it’s easy. As soon you have several locations you have a problem Support systems is restricted to special hours when you want to speak to the team Costing is not publicly listed, you have to request the team depending on your requirements Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF amir F. | Service Creation and Sysytem Engineering manager Telecommunications ### "the ROI for this monitoring and management system was immediate " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2017 the ROI was immediate as the software detected problems that save mony and increase our customers service experience while saving operational costs Pros the product is easy to use . feet most of my needs for service monitoring and counter analyzing tools. the dashboard give full picture of network health status in single view it save lots of manual operations checking network .trend view very helpful to analyze system over time monitoring setup is very intuitive and easy to do the system has self maintaining tools Cons the Linux inventory is not rich as the windows inventory data. the unix bsd (non Linux) monitoring capabilities are very limited it cant run several atlas in paralel Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SA Sebastian A. IT Menager Civic & Social Organization ### "Realy makes our work easier!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2017 My work is much easier, I can help co-workers faster! Pros NetCrunch software has facilitated our everyday administration of the network and IT systems while improving the security of our infrastructure. It also streamlined control over our IT assets and software. Cons I like the simplicity of the programe most. It really helps everyday network monitoring by error management (by collecting and alerting events from Windows Event Log), syslog messages, and SNMP trap. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Jason S. ### "NetCrunch Awesome!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 15, 2017 NetCrunch solution has everything we needed to monitor our environment and way more than we ever expected. Support/Professional services team is great and able to walk us through setup as well as give pointers on best possible way to setup and monitor our environment from our servers to our network infrastructure. Would definitely recommend this solution to anyone looking to discover everything and anything going on in your environment! Pros Ease of use, availability of options for monitoring Cons Overwhelming at first due to all options but support team was able to simplify everything for us. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KM Kyle M. Tech Support Analyst II Health, Wellness and Fitness ### "Great monitoring and first line of defense" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2017 First experienced NetCrunch at a user conference where a presenter done a presentation on it. I was highly impressed by the functionality and spoke with him after to get more details. The ability to auto run scripts and auto restart services if they stop have lowered support time as well as increased up time. I am very pleased with support as they reply back very promptly with suggestions to address any issue we've had. Pros Once set up its a set it and forget it. It sends email alerts as well as when they clear. Cons Can be pretty intense setting up but that's because its so highly customization. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/15683/AdRem-NetCrunch/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.