Best For

Companies and IT specialists who need to rely on their network and care about its function

Product Details

NetCrunch is a complete network monitoring platform for monitoring traffic, topology, devices, systems, logs, and services. It's policy, and template-based configuration makes managing thousands of nodes a breeze. It automatically generates layer-2 maps and manages monitoring dependencies. NetCrunch supports major operating systems, virtualization platforms, and the Cloud. Complete SNMP support with 8,700+ MIBs included and a built-in MIB compiler.

Contact Details

AdRem Software

http://www.adremsoft.com

Founded in 1998

Located in United States

NetCrunch 9 Main Atlas Da
NetFlow, sFlow and NBAR
Network performance
Windows Server Monitoring
NetCrunch Port Mapping

Starting Price

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

NetCrunch Features

Bandwidth Monitoring
Baseline Manager
Dashboard
IP Address Monitoring
Internet Usage Monitoring
Network Diagnosis
Network Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

NetCrunch Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 23 of 23 reviews

Showing Most Helpful

Showing 23 of 23 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Verified Reviewer
Utilities, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 5, 2018

“Monitor your entire IT environment in just a few steps.”

OverallNetCrunch monitors our entire environment and lets us know what needs attention. We trust the software completely.
ProsNetCrunch can monitor your entire IT environment, be it Windows, Linux, networking gear or something else. It comes with an enormous amount of monitoring packs, that are either detected automatically or that you can add manually to the nodes you monitor. These packs come with default triggers, based on the vendor documentation or best practices. This makes it very easy to get your monitoring and alerting up and running in a very short time. Our license is based on the number of nodes, regardless of what you monitor on those nodes. That gives an advantage compared to the competition, although I have heard that the licensing might change in the future. We had a number of small issues or monitoring questions. Support responds in the same day and is very professional and skilled. NetCrunch can integrate with a number of other systems out of the box. It can also connect to IFTTT so we deliver alerts to a Telegram channel, no need for SMS. The interface is easy to understand and customize.
ConsThere are not much things that I don't like, to be honest. Maybe the fact that there is a web interface, but for some more advanced changes you need the dedicated Windows client. But that is not an enormous drawback, because this client also notifies you of any alerts that are occurring.
Reviewer Source 
Source: Capterra
July 5, 2018
Tomi A.
IT Manager
Information Technology and Services, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
February 3, 2017

“Tool for experts - get proactive”

OverallEven with this excellent tool your own resources and time spent working with NetCrunch determine the level of your success. I have been using NetCrunch since around year 2000 in all companies I have worked - found it searching the Internet for monitoring tool and we've been together since :) Imagination and technical knowledge set the limits what you can do with it. With the latest major addition GrafCrunch visualization you can also get step closer to your business people and offer top level dashboards or perhaps in industrial sector make visual monitors of your factory automation. Anything is possible!
ProsIt does not much limit what you can do - your skills set the boundaries. Its development stays in speed with what you expect of such tools. Cost effective - I am using the Premium version
ConsPerhaps some improvement on the NetCrunch server side needed - to get its own management module for that purpose
Recommendations to other buyersAs I said earlier - when you invest in the license of this product, be sure to invest personnel resources and time as well. NetCrunch is not an AI product :)
Source: Capterra
February 3, 2017
Eric P.
Network administrator
Education Management, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
February 2, 2017

“Great for monitoring, send email, run scripts.”

OverallI use it to monitor approximately 40 servers, a mix of Windows, Linux and VMware. It send me an email if a node its not responding, low on free disk or services that don't respond. There were a server that tomcat crashed regularly. Waiting for a patch, I've set Netcrunch to check the service. If its down, it restart it. If after 3 minutes its still down it send me an email. Really great! I monitor around 150 switches too, for node down, service down and statistics, the "Top Charts" is really cool! Overall its a really great software, I have the client on my workstation which is always opened! :) Eric.
ProsIt monitor services, it can even check a non-standard ports and execute scripts on alarms!
ConsI cannot change the SSH port to execute scripts for a Macintosh server, I have only 1 but it would be cool. But it can be changed for Linux servers.
Source: Capterra
February 2, 2017
amir f.
| Service Creation and Sysytem Engineering manager
Telecommunications, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 8, 2017

“the ROI for this monitoring and management system was immediate ”

Overallthe ROI was immediate as the software detected problems that save mony and increase our customers service experience while saving operational costs
Prosthe product is easy to use . feet most of my needs for service monitoring and counter analyzing tools. the dashboard give full picture of network health status in single view it save lots of manual operations checking network .trend view very helpful to analyze system over time monitoring setup is very intuitive and easy to do the system has self maintaining tools
Consthe Linux inventory is not rich as the windows inventory data. the unix bsd (non Linux) monitoring capabilities are very limited it cant run several atlas in paralel
Reviewer Source 
Source: Capterra
August 8, 2017
Jay D.
Infrastructure Engineer
Warehousing, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
February 3, 2017

“Wonderful monitoring solution getting better every day”

OverallIn our search for an economical monitoring solution, we came across NetCrunch. By far, it was the easiest platform to get up, running, and monitor information from with very little initial configuration. As we've grown with the platform, we've through the customizations specific to our environment making the logged information even more valuable. The depth of customization can be staggering once you realize how much power is really under the hood. AdRem has not stopped moving the product forward. Early on, I remember product updates occurring about every month - correcting issues and adding features. This continues to this day but at a slightly slower pace, a sign of a maturing product. So far, loving the product. Easy to get in to and use. Powerful enough to let us get down and dirty homing in on any specific metrics we want and/or need.
Source: Capterra
February 3, 2017
Bill G.
Senior IT Manager
Electrical/Electronic Manufacturing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
January 18, 2017

“By far best monitoring tool”

OverallVery intuitive setup right out of the box. The software automatically detects if it's installed in a virtualized environment and the autodiscovery almost immediately gives you an overview of your entire network. Most machines and devices are categorized on the spot, so you don't even have to remember which machines run Windows, Mac or BSD. For fine-tuning, the software can be customized quite extensively, from alerts to which protocols NetCrunch monitors and at which intervals. Alerting can be done by SMS, email, sound, action or many different ways, so if you're outside the office and have SLA in mind, it's definitely worth the investment.
ProsExtensive alerts, value for the price
ConsNothing so far
Recommendations to other buyersMuch better investment than other similar pieces of software we had under consideration.
Source: Capterra
January 18, 2017
Brian M.
IT Director
Automotive, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
January 3, 2017

“Great Value for Great Product”

OverallWe maintain a company with 4 separate locations, 400 PCs, 25 servers, VOIP phones, and all different types of routers, switches, and access points. NetCrunch can handle everything. It also has the ability to import MIB packs for those that are not natively supported. The reports we get from it are very valuable and gives us an insight on what's really going on. Would definitely recommend this product to anyone that wants to keep an eye on a large infrastructure.
ConsI wish the monitoring time could be less than 1 minute. It is nice to know about a problem as instantly as possible. Many times, the end users report to us before we get the NetCrunch alert.
Source: Capterra
January 3, 2017
harmandeep singh s.
Graduate Assistant
10,001+ employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
5/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
November 7, 2017

“NetCrunch review”

ProsNetCrunch is very easy to setup Easy for me to manage 1000 computers, 100 servers and 100 switches in a single view of dashboard NetCrunch is pretty lightweight in comparison to other solutions out there on the market
ConsIf your infrastructure is small it's easy. As soon you have several locations you have a problem Support systems is restricted to special hours when you want to speak to the team Costing is not publicly listed, you have to request the team depending on your requirements
Reviewer Source 
Source: SoftwareAdvice
November 7, 2017
Roger V.
Enterprise Systems Administrator
Retail, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 2, 2017

“Five Stars for NetCrunch”

OverallWe've been customers of Adrem for quite a few years now. This monitoring systems is one of the best we tested for both ease of use and overall capabilities. We tested a number of other systems but none of them had the same capabilities and if they did it was at an extra charge. Adrem got it right with their NetCrunch. I highly recommend it.
ProsEase of use and capabilities.
Source: Capterra
February 2, 2017
Kyle M.
Tech Support Analyst II
Health, Wellness and Fitness, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 14, 2017

“Great monitoring and first line of defense”

OverallFirst experienced NetCrunch at a user conference where a presenter done a presentation on it. I was highly impressed by the functionality and spoke with him after to get more details. The ability to auto run scripts and auto restart services if they stop have lowered support time as well as increased up time. I am very pleased with support as they reply back very promptly with suggestions to address any issue we've had.
ProsOnce set up its a set it and forget it. It sends email alerts as well as when they clear.
ConsCan be pretty intense setting up but that's because its so highly customization.
Source: Capterra
February 14, 2017
Sebastian A.
IT Menager
Civic & Social Organization, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
May 30, 2017

“Realy makes our work easier!”

OverallMy work is much easier, I can help co-workers faster!
ProsNetCrunch software has facilitated our everyday administration of the network and IT systems while improving the security of our infrastructure. It also streamlined control over our IT assets and software.
ConsI like the simplicity of the programe most. It really helps everyday network monitoring by error management (by collecting and alerting events from Windows Event Log), syslog messages, and SNMP trap.
Source: Capterra
May 30, 2017
Rob S.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
2/5
Features
4/5
Value for Money
4/5
Source: Capterra
February 3, 2017

“Great value to feature ratio - some issues with updates”

OverallWe manage ~12 NetCrunch servers on various networks ranging from 100 to 1000 devices in all sorts of configurations. Once configured NetCrucnh is by far the best NMS for the price. That said, getting it tuned just right will take some time. It has many built-in monitoring packs and can be expanded by importing MIBs or even writing your own custom monitoring packs. CONS: Unfortunately we have been plagued with issues when updating the past few releases which caused us to lose our config/Atlas for most servers. Adrem support has been adequate however in most cases we were forced to build everything back up again which is obviously less than ideal.

Vendor Response

By AdRem Software on February 22, 2017
Hi Rob! Thank you for trying our software. Do you have antivirus installed on the host on which NetCrunch is running? If so, please try disabling it or making a special rule for NetCrunch. Most likely, this is the case. By our records it looks like you might have been upgrading an older installation into NetCrunch 9. We're sorry that you had trouble upgrading your Atlas. However, we're happy to report, that with version 9 and above, this issue has been fixed :-) If you have any further questions or comments, please feel free to give us a call! AdRem Software Support Team
Source: Capterra
February 3, 2017
Victor T.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
February 2, 2017

“Best of Breed”

OverallI have been using NMS products for many years, Adrem Netchrunch is head and shoulders above all the others that I have experienced. The power and ease of use are well balanced. I am able to accomplish all of the usual management tasks and many things I was not able to do with other, less sophisticated products. I am very pleased management console. It is easy to navigate and intuitive to use. WE have been able to manage and monitor devices on our distributed network, across many locations with out any issues. The flexible notifications have alerted us when problems are occurring and we have been able to either prevent or recover from outages. Our users are very pleased with the improved and timely support they are receiving since we started using Netchrunch.
Source: Capterra
February 2, 2017
Mike K.
CEO
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
October 2, 2014

“NetCrunch 8.0”

OverallNetCrunch 8.0 is an intuitive, agent free, multi-platform monitoring, and policy-based solution, and provides unprecedented network-wide granular visibility, as well as extensive monitoring, and data consolidation. The engine behind the solution creates an automatic and out-of-the-box intelligence yet to be see on any similar solution. Using NetCrunch allows IT admins to quickly become more productive, staying ahead of network related problems, through detection, thus allowing immediate resolution to any network related problems, which leads to improved resource allocation and improved IT Network ownership. Net Crunch 8.0 multi-platform satellite view, allows IT team to transition to a preventative, proactive, group. As a result, allowing businesses to have a productive and interrupt free IT network.
Source: Capterra
October 2, 2014
Jason S.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 15, 2017

“NetCrunch Awesome!”

OverallNetCrunch solution has everything we needed to monitor our environment and way more than we ever expected. Support/Professional services team is great and able to walk us through setup as well as give pointers on best possible way to setup and monitor our environment from our servers to our network infrastructure. Would definitely recommend this solution to anyone looking to discover everything and anything going on in your environment!
ProsEase of use, availability of options for monitoring
ConsOverwhelming at first due to all options but support team was able to simplify everything for us.
Source: Capterra
February 15, 2017
Claudio A.
Managing Director
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
October 6, 2014

“New NetCrunch 8”

OverallWe worked with a customer to install this new version to monitor critical infrastructure across 10 sites they manage. The installation was quite easy. We had some minor questions which were quickly resolved by Adrem technical support on the actual day of installation. The customer is now adding more items to be monitored, on a regular basis. As their knowledge of NetCrunch's incredible capabilities grows, they keep getting it to do more and more.
Source: Capterra
October 6, 2014
Tomasz C.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Source: Capterra
February 3, 2017

“Powerful tool”

OverallWe were using WhatsUpGold legacy version for few last years, changed to NetCrunch recently. So far we are very satisfied with this product. Pros: + fast + very good support + many cool functions built-in + frequent updates/upgrades/bugfixes + good price Cons - not very intuitive configuration interface for beginners - sometimes takes a while to find right place to change something
Source: Capterra
February 3, 2017
Krzysztof W.
Administrator
Computer Networking, Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
February 3, 2017

“netcrunch 9”

OverallThe product is much cheaper than alternatives and it delivers on its promises. Adrem software did an excellent job in designing something that is incredibly complex, yet easy to use. Netcrunch works out of the box and autodiscovery is amazing. I would definitely recommend it for IT professionals.
Prosadvanced features and easy to use
Source: Capterra
February 3, 2017
Zac C.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
February 2, 2017

“Great Product”

OverallWe've been using NetCrunch to monitor our servers and critical services for years now. It's very easy to set up and gives us a peace of mind knowing we will be alerted if something goes down.
Source: Capterra
February 2, 2017
James S.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Source: Capterra
February 2, 2017

“Great product; saves time”

OverallSaw this demoed at a tech conf, and then tried the demo onsite and was hooked. We save time and energy with product and recommend to other Tech Admins.
Source: Capterra
February 2, 2017
Amir F.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Source: Capterra
February 14, 2017

“Excellent Product ”

OverallIt would be great if the netcrunch support HyperV Virtual servers monitoring capabilities same as ESX Virtual servers
Source: Capterra
February 14, 2017
Roberto M.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Source: Capterra
February 3, 2017

“NetCrunch software essential.”

OverallUsed NetCrunch every days for monitoring your infrastructures and prevents the issues on the main hardware.
Source: Capterra
February 3, 2017
Shane D.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Source: Capterra
February 2, 2017

“Good stuff”

OverallI found some of the monitoring configuration wasn't exactly fluid. Once you get it set up it works well.
Source: Capterra
February 2, 2017