# NetCrunch Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NetCrunch the right Network Monitoring solution for you? Explore 26 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/15683/AdRem-NetCrunch/reviews --- NetCrunch 4.7 (26) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NetCrunch Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews Idaly M Project ManagerSemiconductors, 10,001+ employeesUsed the software for: More than 2 years. “It is a very proactive software to keep all our devices that are connected to our network in complete safety, our servers are secure, it is VLAN compatible, traffic monitoring is excellent, analytics are accurate, alert grouping is good, we have great performance of our network due to the advantages of NetCrunch, problem diagnosis is very good to improve the efficiency of our IT environment.“ February 10, 2023 ## Showing most helpful reviews Showing 1-25 of 26 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ambar A. Head Of Operations Oil & Energy Used the software for: 2+ years ### "Monitoring of our network and good customization of alerts." March 24, 2023 5.0 It is the best software in this category, since it allows us to monitor our network with a lot of intuition, remote monitoring is also very good, we improve data collection and analysis, it automatically detects any problem that occurs throughout our IT infrastructure. Pros I like that it is a very customizable system, we monitor our entire IT environment, we better understand what is happening in our network and we guarantee our optimization better, the notifications are fast, it is a very professional system that ensures that our network works perfectly. Cons With no issues that make us change our minds, we get through the learning curve quickly, they are features that are powerful in optimizing our IT infrastructure. Review Source Idaly M. Project Manager Semiconductors Used the software for: 2+ years ### "Excellent monitoring of our network devices, security is impressive." February 10, 2023 5.0 It has helped us keep our entire IT environment in good condition, offers complete monitoring of our company's hardware and software, our servers are secure, alerts are fast, with NetCrunh we have great data analysis, prevention has been improved of incidents because problems are detected early, it adapts very well with Windows, it is a software that requires personnel with good knowledge to be able to take advantage of all the security capabilities of NetCrunch. Pros It is a very proactive software to keep all our devices that are connected to our network in complete safety, our servers are secure, it is VLAN compatible, traffic monitoring is excellent, analytics are accurate, alert grouping is good, we have great performance of our network due to the advantages of NetCrunch, problem diagnosis is very good to improve the efficiency of our IT environment. Cons The support service is slow, it is a really inconsistent service, it needs a lot of improvements in the technical support service to be able to be a software with great acceptance of new clients. Review Source hsS harmandeep singh S. Graduate Assistant Used the software for: 1-2 years ### "NetCrunch review" November 7, 2017 3.0 Pros NetCrunch is very easy to setup Easy for me to manage 1000 computers, 100 servers and 100 switches in a single view of dashboard NetCrunch is pretty lightweight in comparison to other solutions out there on the market Cons If your infrastructure is small it’s easy. As soon you have several locations you have a problem Support systems is restricted to special hours when you want to speak to the team Costing is not publicly listed, you have to request the team depending on your requirements Review Source VR Verified Reviewer Beleidsadviseur ICT Utilities Used the software for: 1-2 years ### "Monitor your entire IT environment in just a few steps." July 5, 2018 5.0 NetCrunch monitors our entire environment and lets us know what needs attention. We trust the software completely. Pros NetCrunch can monitor your entire IT environment, be it Windows, Linux, networking gear or something else. It comes with an enormous amount of monitoring packs, that are either detected automatically or that you can add manually to the nodes you monitor. These packs come with default triggers, based on the vendor documentation or best practices. This makes it very easy to get your monitoring and alerting up and running in a very short time. Our license is based on the number of nodes, regardless of what you monitor on those nodes. That gives an advantage compared to the competition, although I have heard that the licensing might change in the future. We had a number of small issues or monitoring questions. Support responds in the same day and is very professional and skilled. NetCrunch can integrate with a number of other systems out of the box. It can also connect to IFTTT so we deliver alerts to a Telegram channel, no need for SMS. The interface is easy to understand and customize. Cons There are not much things that I don't like, to be honest. Maybe the fact that there is a web interface, but for some more advanced changes you need the dedicated Windows client. But that is not an enormous drawback, because this client also notifies you of any alerts that are occurring. Review Source Quency M. Freelance Creative Broadcast Media Used the software for: 1-2 years ### "Amazing Software" June 9, 2021 5.0 I was able to get access to a software that monitors all devices. Pros I honestly love instead of liking, NetCrunch is system that supports other major operating systems. Its pricing its very reasonable and very easy to use. Cons I honestly didn't dislike anything because its the most amazing system anyone could use. Review Source TA Tomi A. IT Manager Information Technology and Services Used the software for: 2+ years ### "Tool for experts - get proactive" February 3, 2017 4.0 Even with this excellent tool your own resources and time spent working with NetCrunch determine the level of your success. I have been using NetCrunch since around year 2000 in all companies I have worked - found it searching the Internet for monitoring tool and we've been together since :) Imagination and technical knowledge set the limits what you can do with it. With the latest major addition GrafCrunch visualization you can also get step closer to your business people and offer top level dashboards or perhaps in industrial sector make visual monitors of your factory automation. Anything is possible! Pros It does not much limit what you can do - your skills set the boundaries. Its development stays in speed with what you expect of such tools. Cost effective - I am using the Premium version Cons Perhaps some improvement on the NetCrunch server side needed - to get its own management module for that purpose Review Source EP Eric P. Network administrator Education Management Used the software for: 2+ years ### "Great for monitoring, send email, run scripts." February 2, 2017 5.0 I use it to monitor approximately 40 servers, a mix of Windows, Linux and VMware. It send me an email if a node its not responding, low on free disk or services that don't respond. There were a server that tomcat crashed regularly. Waiting for a patch, I've set Netcrunch to check the service. If its down, it restart it. If after 3 minutes its still down it send me an email. Really great! I monitor around 150 switches too, for node down, service down and statistics, the "Top Charts" is really cool! Overall its a really great software, I have the client on my workstation which is always opened! :) Eric. Pros It monitor services, it can even check a non-standard ports and execute scripts on alarms! Cons I cannot change the SSH port to execute scripts for a Macintosh server, I have only 1 but it would be cool. But it can be changed for Linux servers. Review Source aF amir F. | Service Creation and Sysytem Engineering manager Telecommunications Used the software for: 2+ years ### "the ROI for this monitoring and management system was immediate " August 8, 2017 5.0 the ROI was immediate as the software detected problems that save mony and increase our customers service experience while saving operational costs Pros the product is easy to use . feet most of my needs for service monitoring and counter analyzing tools. the dashboard give full picture of network health status in single view it save lots of manual operations checking network .trend view very helpful to analyze system over time monitoring setup is very intuitive and easy to do the system has self maintaining tools Cons the Linux inventory is not rich as the windows inventory data. the unix bsd (non Linux) monitoring capabilities are very limited it cant run several atlas in paralel Review Source JD Jay D. Infrastructure Engineer Warehousing Used the software for: 1-2 years ### "Wonderful monitoring solution getting better every day" February 3, 2017 4.0 In our search for an economical monitoring solution, we came across NetCrunch. By far, it was the easiest platform to get up, running, and monitor information from with very little initial configuration. As we've grown with the platform, we've through the customizations specific to our environment making the logged information even more valuable. The depth of customization can be staggering once you realize how much power is really under the hood. AdRem has not stopped moving the product forward. Early on, I remember product updates occurring about every month - correcting issues and adding features. This continues to this day but at a slightly slower pace, a sign of a maturing product. So far, loving the product. Easy to get in to and use. Powerful enough to let us get down and dirty homing in on any specific metrics we want and/or need. Review Source BG Bill G. Senior IT Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "By far best monitoring tool" January 18, 2017 5.0 Very intuitive setup right out of the box. The software automatically detects if it's installed in a virtualized environment and the autodiscovery almost immediately gives you an overview of your entire network. Most machines and devices are categorized on the spot, so you don't even have to remember which machines run Windows, Mac or BSD. For fine-tuning, the software can be customized quite extensively, from alerts to which protocols NetCrunch monitors and at which intervals. Alerting can be done by SMS, email, sound, action or many different ways, so if you're outside the office and have SLA in mind, it's definitely worth the investment. Pros Extensive alerts, value for the price Cons Nothing so far Review Source AB Alberto B. Freelance Telecommunications Used the software for: 6-12 months ### "Una gran herramienta para mejora la seguridad y estabilidad de una red corporativa." November 8, 2022 5.0 Muy positiva. Facilita el trabajo, reduce los problemas y la necesidad de atención humana en la red. Pros Permite monitorizar una red de forma eficiente y lo mas importante, ahorrando trabajo al admin.Trabaja en detalle con todos los parámetros que el administrador necesita monitorizar y en profundidad con todos los nodos, terminales y hardware de red. Cons La curva de aprendizaje no es muy rápida y la documentación ofrecida por el desarrollador podría ser mas completa. Este problema se puede superar en pocas semanas. Review Source BM Brian M. IT Director Automotive Used the software for: 1-2 years ### "Great Value for Great Product" January 3, 2017 5.0 We maintain a company with 4 separate locations, 400 PCs, 25 servers, VOIP phones, and all different types of routers, switches, and access points. NetCrunch can handle everything. It also has the ability to import MIB packs for those that are not natively supported. The reports we get from it are very valuable and gives us an insight on what's really going on. Would definitely recommend this product to anyone that wants to keep an eye on a large infrastructure. Cons I wish the monitoring time could be less than 1 minute. It is nice to know about a problem as instantly as possible. Many times, the end users report to us before we get the NetCrunch alert. Review Source RV Roger V. Enterprise Systems Administrator Retail Used the software for: 2+ years ### "Five Stars for NetCrunch" February 2, 2017 5.0 We've been customers of Adrem for quite a few years now. This monitoring systems is one of the best we tested for both ease of use and overall capabilities. We tested a number of other systems but none of them had the same capabilities and if they did it was at an extra charge. Adrem got it right with their NetCrunch. I highly recommend it. Pros Ease of use and capabilities. Review Source KM Kyle M. Tech Support Analyst II Health, Wellness and Fitness Used the software for: 6-12 months ### "Great monitoring and first line of defense" February 14, 2017 5.0 First experienced NetCrunch at a user conference where a presenter done a presentation on it. I was highly impressed by the functionality and spoke with him after to get more details. The ability to auto run scripts and auto restart services if they stop have lowered support time as well as increased up time. I am very pleased with support as they reply back very promptly with suggestions to address any issue we've had. Pros Once set up its a set it and forget it. It sends email alerts as well as when they clear. Cons Can be pretty intense setting up but that's because its so highly customization. Review Source RS Rob S. Used the software for: ### "Great value to feature ratio - some issues with updates" February 3, 2017 4.0 We manage ~12 NetCrunch servers on various networks ranging from 100 to 1000 devices in all sorts of configurations. Once configured NetCrucnh is by far the best NMS for the price. That said, getting it tuned just right will take some time. It has many built-in monitoring packs and can be expanded by importing MIBs or even writing your own custom monitoring packs. CONS: Unfortunately we have been plagued with issues when updating the past few releases which caused us to lose our config/Atlas for most servers. Adrem support has been adequate however in most cases we were forced to build everything back up again which is obviously less than ideal. Review Source Response from AdRem Software February 22, 2017 Hi Rob! Thank you for trying our software. Do you have antivirus installed on the host on which NetCrunch is running? If so, please try disabling it or making a special rule for NetCrunch. Most likely, this is the case. By our records it looks like you might have been upgrading an older installation into NetCrunch 9. We're sorry that you had trouble upgrading your Atlas. However, we're happy to report, that with version 9 and above, this issue has been fixed :-) If you have any further questions or comments, please feel free to give us a call! AdRem Software Support Team SA Sebastian A. IT Menager Civic & Social Organization Used the software for: 2+ years ### "Realy makes our work easier!" May 30, 2017 5.0 My work is much easier, I can help co-workers faster! Pros NetCrunch software has facilitated our everyday administration of the network and IT systems while improving the security of our infrastructure. It also streamlined control over our IT assets and software. Cons I like the simplicity of the programe most. It really helps everyday network monitoring by error management (by collecting and alerting events from Windows Event Log), syslog messages, and SNMP trap. Review Source JS Jason S. Used the software for: ### "NetCrunch Awesome!" February 15, 2017 5.0 NetCrunch solution has everything we needed to monitor our environment and way more than we ever expected. Support/Professional services team is great and able to walk us through setup as well as give pointers on best possible way to setup and monitor our environment from our servers to our network infrastructure. Would definitely recommend this solution to anyone looking to discover everything and anything going on in your environment! Pros Ease of use, availability of options for monitoring Cons Overwhelming at first due to all options but support team was able to simplify everything for us. Review Source MK Mike K. CEO Used the software for: ### "NetCrunch 8.0" October 3, 2014 5.0 NetCrunch 8.0 is an intuitive, agent free, multi-platform monitoring, and policy-based solution, and provides unprecedented network-wide granular visibility, as well as extensive monitoring, and data consolidation. The engine behind the solution creates an automatic and out-of-the-box intelligence yet to be see on any similar solution. Using NetCrunch allows IT admins to quickly become more productive, staying ahead of network related problems, through detection, thus allowing immediate resolution to any network related problems, which leads to improved resource allocation and improved IT Network ownership. Net Crunch 8.0 multi-platform satellite view, allows IT team to transition to a preventative, proactive, group. As a result, allowing businesses to have a productive and interrupt free IT network. Review Source VT Victor T. Used the software for: ### "Best of Breed" February 2, 2017 5.0 I have been using NMS products for many years, Adrem Netchrunch is head and shoulders above all the others that I have experienced. The power and ease of use are well balanced. I am able to accomplish all of the usual management tasks and many things I was not able to do with other, less sophisticated products. I am very pleased management console. It is easy to navigate and intuitive to use. WE have been able to manage and monitor devices on our distributed network, across many locations with out any issues. The flexible notifications have alerted us when problems are occurring and we have been able to either prevent or recover from outages. Our users are very pleased with the improved and timely support they are receiving since we started using Netchrunch. Review Source TC Tomasz C. Used the software for: ### "Powerful tool" February 3, 2017 5.0 We were using WhatsUpGold legacy version for few last years, changed to NetCrunch recently. So far we are very satisfied with this product. Pros: + fast + very good support + many cool functions built-in + frequent updates/upgrades/bugfixes + good price Cons - not very intuitive configuration interface for beginners - sometimes takes a while to find right place to change something Review Source CA Claudio A. Managing Director Used the software for: ### "New NetCrunch 8" October 6, 2014 5.0 We worked with a customer to install this new version to monitor critical infrastructure across 10 sites they manage. The installation was quite easy. We had some minor questions which were quickly resolved by Adrem technical support on the actual day of installation. The customer is now adding more items to be monitored, on a regular basis. As their knowledge of NetCrunch's incredible capabilities grows, they keep getting it to do more and more. Review Source JS James S. Used the software for: ### "Great product; saves time" February 2, 2017 5.0 Saw this demoed at a tech conf, and then tried the demo onsite and was hooked. We save time and energy with product and recommend to other Tech Admins. Review Source KW Krzysztof W. Administrator Computer Networking Used the software for: ### "netcrunch 9" February 3, 2017 5.0 The product is much cheaper than alternatives and it delivers on its promises. Adrem software did an excellent job in designing something that is incredibly complex, yet easy to use. Netcrunch works out of the box and autodiscovery is amazing. I would definitely recommend it for IT professionals. Pros advanced features and easy to use Review Source ZC Zac C. Used the software for: ### "Great Product" February 2, 2017 5.0 We've been using NetCrunch to monitor our servers and critical services for years now. It's very easy to set up and gives us a peace of mind knowing we will be alerted if something goes down. Review Source RM Roberto M. Used the software for: ### "NetCrunch software essential." February 3, 2017 4.0 Used NetCrunch every days for monitoring your infrastructures and prevents the issues on the main hardware. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.