# CreditCore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is CreditCore the right Loan Origination solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156831/CreditCore/reviews --- CreditCore 4.8 (12) [View alternatives](https://www.capterra.com/p/156831/CreditCore/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of CreditCore Ease of use 4.6 Customer Service 4.9 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Investment Operations Associate Banking Used the software for: 6-12 months ### "Great Underwriting Software" January 10, 2019 4.0 Pros It offers solid compliance reporting that helps our business capabilities. Easy to use, great design that’s customizable - big perk. Cons No email functions, some search items don’t work well. Overall a great product option. Review Source BB Brad B. Chief Credit/Underwriting Officer Banking Used the software for: 1-2 years ### "CreditCore\_Business " February 18, 2020 5.0 Pros We switched to CreditCore in September 2018 and have been very pleased from the sales process, implementation and going into production. 3530 leadership consistently delivers on all they say they will and refreshingly seeks out its client base regarding input on new feature/functions. We are very pleased with CreditCore\_Consumer for our consumer and portfolio real estate needs and CreditCore\_Business (of which we were part of the design) for the majority of our commercial loans. Cons Prior to CreditCore\_Business we had challenges with small business lending, however that is now resolved with CreditCore\_Business module!! Review Source Response from 3530 Technologies February 28, 2020 Thank you, Brad! We are so appreciative of your insights as we went through the process of designing the latest CreditCore?\_Business lending module. We greatly appreciate our partnership with you and Drummond Community Bank! LG Lori G. Credit Department Banking Used the software for: 6-12 months ### "Two Thumbs Up" September 6, 2018 4.0 Overall smooth transition. Customer support is outstanding - they listen to your requests and respond promptly. Pros Very user friendly; overall layout is logical. Cons Inability to customize certain fields to bank's preference. Review Source AW Allie W. SVP, Loan Review and Credit Manager Used the software for: Less than 6 months ### "Simple, yet powerful software." December 12, 2017 5.0 Pros Administering and processing applications through the software is simple and straightforward. I really like everything about it compared to our prior software. The "cons" below are just enhancements I wish the system had. Cons The things that I like the least are as follows: \* No email capability out of CreditCore. \* Need to be able to enter joint applications into CustomerHub. \* Some of the fields needed in CreditCore are not fields in CustomerHub. \* If you have rules setup to automatically decline applications, the system should be setup to not request a credit report. For example, if the applicant is not of a legal age, the system should not pull the credit report. \* I would change the workflow in several spots. For example, the checklist requirements in CreditCore do not flow intuitively. Review Source Response from 3530 Technologies February 28, 2020 Thank you for the great review! We are so pleased to have NDBT as a client partner and look forward to more great enhancement ideas for CreditCore. We will look at adding the ability to email disclosures through CreditCore, in addition to our existing email and SMS notification functionality. Today WebApp (CustomerHub) supports joint applicants applying together, but we will look into potential technologies that could support applicants who wish to apply together but are not in the same physical location at the time of application. MC Michael C. President Banking Used the software for: 1-2 years ### "Processing Solution to Consumer Lending" November 21, 2016 5.0 Implementation of the software was smooth and almost seamless due to the staff at Credit Core. Operationally, our staff quickly acclimated to the software due to the intuitive nature of the product. In the area of value, we think the cost/benefit ratio is in the category of excellent. Consistent loan decision processing is vital in today's market. This product is an industry leader in that area. We are excited to have a solution that stands above the industry at a reasonable cost without the sacrifice of strong technical support. Finally! Pros Simple, fast, and easy to use. Cons Nothing comes to mind at this time. Review Source Response from 3530 Technologies November 22, 2016 Thank you, Michael! Glad to know that we are succeeding at providing great support. We truly believe this is one of THE most important ways we stand out against the rest, and one of the primary reasons we founded the company! We are truly appreciative to have you and your bank as a client partner. SW Steve W. Assistant Loan Operations Supervisor Financial Services Used the software for: 6-12 months ### "Consistency of loan underwriting" March 7, 2019 5.0 CreditCore has streamlined and created more consistency within our consumer loan underwriting process. While we do not yet use CreditCore to accept online applications, we are excited about the usability of the software and ease of entry for our underwriters as well as loan customers. Pros The best thing about CreditCore is the ability to create parameters, rules, and specifications for different types of loan products. Cons The dashboard utility fails somewhat frequently and we have had to clear browser history to view. Sometimes even this fix does not resolve the issues. The report writer does not allow for scheduled reports to be delivered to management/users. Review Source SH Sarah H. Consumer Loan Processing Manager Banking Used the software for: Less than 6 months ### "Best decision we made" February 18, 2020 5.0 Love the product and the people. I never felt like I was pulling my hair out trying to figure something out. If I have a question, an answer is only moments away. Pros Simplistic approach and ease of use from all user aspects Cons Working out the kinks that you are unaware of until they cause an issue. Completely normal, but def. least favorite. I am told from others that have implemented new software that we had far less than normal. Reason for choosing CreditCore 3530 was able to physically show us what we wanted and all our deal breakers were accounted for. Integra only made promises that they could do it, they were never able to actually show us any changes that could be made. Review Source Response from 3530 Technologies February 28, 2020 Thank you for the glowing review, Sarah! We are honored to welcome F&M Bank into the CreditCore family, and look forward to your continued invaluable feedback as we continuously strive to improve the CreditCore suite of products. DS David S. Senior Vice President Banking Used the software for: 6-12 months ### "Great & Modern Consumer Underwriting Software" December 1, 2016 5.0 Our bank was using a previous software solution for 14 years that had not changed much over time. We did not take replacing it lightly and went through an extensive search before selecting 3530 Technologies' CreditCore solution. Switching to CreditCore took us to a new level of efficiency and productivity with a modern solution that is extremely user-friendly. Plus, the customer support is more like a partnership than a normal vendor relationship. Extraco Banks has no doubt we found the best solution. Pros Extremely user-friendly. The appearance, workflow, functionality etc. looks like was designed by bankers / users, which is a major plus. Review Source Response from 3530 Technologies December 2, 2016 Thank you, David! We appreciate everything you and Extraco Banks have done to help us make CreditCore an outstanding consumer loan origination product! JK Joe K. Sr Vice President\\ Lending Compliance Officer Banking Used the software for: Less than 6 months ### "Outstanding !" November 18, 2016 5.0 I have been on the system since mid July, and I am extremely pleased. A loan origination system with full compliance capability for all consumer loans from the smallest unsecured loan to the largest residential construction. Credit Core is very user friendly, configurable to any institution, with immediate customer support, and can be accessed from our mobile device as well. As an Underwriter, and Lending Compliance Officer, I haven't seen any loan processing software that can do what Credit Core can ! Pros The compliance capabilities are second to none. Decision time is cut in half with all the analysis the system performs. Customer support is almost immediate, and enhancements often take days instead of months. Very user friendly. Cons Searching for specific apps if you only have a name or an app number is somewhat cumbersome. Certain aspects of the software are not configurable. Review Source Response from 3530 Technologies November 21, 2016 Thank you, Joe. We are so happy to have you as a client partner! Your suggestions and changes have made CreditCore a better product -- keep those ideas coming! JH Jay H. Vice President Banking Used the software for: 6-12 months ### "CreditCore has been a great fit for our needs, and I would recommend it to anyone." June 26, 2018 5.0 Pros The ease of use is just one of it's biggest attributes. Training was simple and the users caught on very quickly. After limited use, the system became second nature to most of our users. Customer service with CreditCore is very strong. They are quick to respond and eager to help with whatever questions may arise. Cons While CreditCore is customizable and their team is willing to make adjustments to fit our needs, there are some limitations. We've had to make minimal adjustments in our procedures to use CreditCore effectively. Review Source SN Suzanne N. Used the software for: ### "Impressive Software and Support" March 2, 2017 5.0 Our bank implemented Credit Core as a consumer underwriting solution in January 2017. The entire process from data mapping to implementation was seamless. We have been sincerely impressed with the level of support since Day 1 of contact with the company. The software is intuitive for the user which made training and implementation a simple process. The Admin end of the software is also intuitive so adjustments to settings can easily be made without delay to production. The support received has been unmatched by other vendors that we have worked with. I cannot say enough positive about company. We have been extremely impressed! Review Source Response from 3530 Technologies March 2, 2017 Thank you for the extremely kind words, Suzanne. You and your team have been wonderful to work with. We are so happy that Lubbock National Bank has joined our CreditCore family! GL Gabe L. Used the software for: ### "Credit Core 2016" January 4, 2017 5.0 Credit Core is a solid underwriting software and meets all of our consumer loan needs. We have a long-time relationship with the owner and his team provides exceptional customer support. We are pleased with the performance of the software and that 3530 Technologies is willing to listen to the users and add features as deemed pertinent. Review Source Response from 3530 Technologies January 4, 2017 Thank you, Gabe! We are so appreciative to have CBTX as a client partner and value your feedback on CreditCore! Similar Products Featured