# SessionCam Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SessionCam Software - reviews, pricing plans, popular comparisons to other Web Analytics products and more.

Source: https://www.capterra.com/p/156841/SessionCam

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# 

 SessionCam Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SessionCam

## What is SessionCam?

SessionsCam records all customer activities on the website and identifies web pages which are causing problems to the viewers. Users can monitor customers through individual recordings to monitor customer behavior on the website. The conversion funnel provides the analysis of customer journey across the website and identifies the pages where maximum users drop-off. Funnel also compares the performance of different customer segments accessing websites on different devices.

## What is SessionCam used for?

[Web Analytics](https://www.capterra.com/web-analytics-software/)[Marketing Analytics](https://www.capterra.com/marketing-analytics-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/)

Top alternative

Featured

Overall rating

Based on 6 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$500

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SessionCam?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sessioncam.com&name=SessionCam)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SessionCam

4.7 (6)

VS.

[4.7 (795)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting Price

$500

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (6)

Ease Of Use

4.6 (907)

Value For Money

4.2 (6)

Value For Money

4.5 (826)

Customer Service

4.4 (5)

Customer Service

4.7 (846)

## SessionCam alternatives

[4.7 (260)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (222)](https://www.capterra.com/p/156209/CHEQ-Essentials/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (20)](https://www.capterra.com/p/163298/Visual-Visitor/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Tracking

Track and document all activities across devices, networks, and other systems

API

Application programming interface that allows for integration with other systems/databases

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Conversion Rate Optimization

Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)

Conversion Tracking

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Customer Journey Mapping

Visualize and analyze customer experience across all touchpoints and channels

SessionCam 17 features

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Method of analysis that visualizes the series of events that lead towards a defined goal.

Establish measurable goals and objectives and track their progress over a specific period of time

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

Analyze and gain insights into data in real-time

Log and store the source of contacts/leads

Search and filter data across systems to locate required information by entering keywords or certain criteria

Track the amount of time users spend on websites

Monitor user activity through engagement methods

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.2 (6)

4.2

Based on 6 reviews

## Pricing

Value for money

4.2 (6)

Free Trial

Basic

$500.00

Per Month

Value for money

4.2 (6)

4.2

Based on 6 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Olark](https://www.capterra.com/p/125957/Olark/)[

VWO Testing](https://www.capterra.com/p/147639/Visual-Website-Optimizer/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (5)

4.4

Based on 5 reviews

## User reviews

Overall rating

4.7

Based on 6 reviews

Filter by rating

5(5)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Marketing Manager

Food & Beverages

### "A mid level session replay tool"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 9, 2019

We needs a more affordable session replay tool and SessionCam did not disappoint us there, however, I think there are more advanced tools out there with easier to digest reporting.

Pros

SessionCam was pretty decent at session replay with some heat-mapping and conversion funnel abilities as well.

Cons

What I liked lease about the tool is that it felt semi basic. I think that TeaLeaf has better reporting capabilities (specifically around summarizing customer errors).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Conversion Strategist

Marketing and Advertising

### "Helpful tool for efficiently finding user and website insights "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

May 31, 2019

Efficiently find usability issues within your site. They have great communications and relationships with their customers of the tool.

Pros

Efficiency: The tool is always geared around surfacing the important session recordings to watch. No longer will you need to watch through all recordings. The dashboard is also helpful.

Cons

Only a minor thing- sometimes heatmaps take a little while to load. Heatmaps aren't a primary feature of the tool, so this isn't a big deal. The primary features, like session review, always work well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Jim B.

Digital Operations Controller at Sainsbury's Argos

Retail

### "Backbone of Digital Operations and UX analysis"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 17, 2018

Overall we have had a good experience with both the software, account team and consultancy services

Pros

Ease of use built for surfacing actionable insights. Always improving new features for customers from feedback Easy to implement and maintain Surfacing opportunities by technology segments - very handy!

Cons

Can only record percentage of traffic to manage cost however the new service model coming early 2019 will resolve this. Cannot do user management yourself - need to request via account manager - which is very fast BTW.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Matthew K.

Customer Issue Resolution Manager

Retail

### "Great tool for seeing how people use your website"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 17, 2018

Great tool and great people to work with. They are always willing to help you out and willing to listen to new ideas and changes that would be good additions to Sessioncam.

Pros

The Funnels are great for understand customer journeys. The Errors area is great for finding where your messaging is not working and the Heatmaps help you to understand what works where.

Cons

I cannot customise my homepage to give me a view of what I want to see so have to go looking each time I log in. Not a major problem for me but new users would find it a little hard to start with.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Stephen R.

Senior Web Analytics technician

Insurance

### "Replay at it's best - However some features need an element of finesse "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 17, 2018

I've had some challengers in the past with support, however over the last 3-6 months I've seen the service levels greatly improve. Our new account manager is doing a great job of offering services and being very proactive in addressing issues. Well done.

Pros

The session replay on sessionCam is outstanding. From all suppliers in this field SessionCam still tops. Good array of features available in the console. We use Alerts to facilitate basket abandonment and heatmaps for static pages.

Cons

Split sessions - Known issue with Safari browsers, I've raised this before and been told nothing can be done. I've recently been working with DoubleClick and AWIN to add sitewide code snippets to address this issue for their tags. SessionCam recorder using an of date jQuery library - flagged by our Information Security as risk.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KB

Kerry B.

Marketing Director

Arts and Crafts

### "Excellent product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2018

We use SessionCam to optimize and improve our website.

Pros

Watching recordings of users on my website and seeing where they struggle the most. The error reporting and form analytics are really useful too.

Cons

There was nothing is disliked about this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)