AgreeYa Solutions

Cogent

3.5 / 5 2 reviews

Who Uses This Software?

Debt collection agencies and law firms that concentrate in the area of accounts receivable collections and creditors' rights.


Average Ratings

2 Reviews
  • 3.5 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 2.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Live Online
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • AgreeYa Solutions
  • agreeya.com/
  • Founded 1999
  • United States

About Cogent

A comprehensive collection and case management software designed with creditors rights and compliance in mind. Cogent enables law firms and agencies that concentrate in area of accounts receivable collections and creditors rights to control, manage, govern and automate their collections and case management.


Cogent Features

  • Agency Management
  • Auto Dialer
  • Automated Notices
  • Callback Scheduling
  • Client Management
  • Commission Management
  • Compliance Management
  • Contact Management
  • Credit Bureau Reporting
  • In-House Collections
  • Payment Plans
  • Transaction Management

Cogent Reviews Recently Reviewed!


Cogent has been a real value-add for our firm. We have been able to automate many processes and inc

May 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Cogent is a very user-friendly application for the legal collection industry. A robust platform that is far advanced from others in the industry.

Cons: Overall, my experience has been good. Everyone is very nice and tries very hard to accommodate our needs. The development level is also very high. I do wish however, that staff would be on hand during our business hours.

Overall: We were in need of a new way to perform our e-signing duties. AgreeYa worked with our firm and an outside vendor on a six-month project to a create web interface that will allow our documents to be merged and sent to an e-file site without manual intervention. This has significantly increased our attorney's productivity and reduced our staff time to create, manage and e-file those documents.

Cogent was created for legal not operations including collections.

Aug 02, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Comments: Our people did not do their due diligence on this system when we where in the testing and shopping phase so it was our fault in the end.

Pros: Excellent for legal operations as it has all the bells and whistles a legal collector or Paralegal would want.

Cons: Its not made for non legal collections. I was a manager that managed over 100 full time collectors on this system and it was very difficult to get them trained from Ontario.