# Ghost Inspector Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Ghost Inspector the right Automated Testing solution for you? Explore 13 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156853/Ghost-Inspector/reviews

---

Ghost Inspector

4.3 (13)

[View alternatives](https://www.capterra.com/p/156853/Ghost-Inspector/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of Ghost Inspector

Ease of use

4.4

Customer Service

4.2

## Showing most helpful reviews

Showing 1-13 of 13 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Will E.  
Head of IT Operations & Support  
Internet  
Used the software for: 2+ years

### "A clever way to automate front-end tests on websites"

January 21, 2018

5.0

Pros

Being able to record and then test a particular workflow on our key websites, to ensure they are running as expected. These results can then be emailed to our team to ensure any issues are resolved quickly.

Cons

The 'small' price plan could be cheaper as there are users (like us) who use it infrequently. This small price plan is perhaps too generous in terms of the number of tests you can run, we don't even get close to 10,000, so their pricing could do with a few tiers below the 'small' one.

Review Source

VR

Verified Reviewer  
QA Engineer  
Computer Software  
Used the software for: 1-2 years

### "Excellent bridge between manual and automated testing"

July 14, 2020

5.0

Pros

If you're a company looking into cost-efficient automated testing options, this is it. I've worked as an employee through Ghost Inspector for over a year, and during that time I had to test all of the functionalities of a website. GS provided an easy to use platform where knowing the basics of XML would be enough to complete most of the tasks. I won't speak of the pricing as I haven't been paying for it myself, but I will say it's definitely faster and cost-efficient to start with GS than to make your own framework.

Cons

There are certain limitations that come with a service such as this, with some of the elements not being reachable.

Review Source

VR

Verified Reviewer  
Quality Assurance Engineer  
Computer Software  
Used the software for: 1-2 years

### "Simple and effective tool for web browser testing"

February 22, 2018

3.0

Pros

\- Simple and easy capture feature with some useful customizations. - Easy to manage test suites - Possibility to reuse tests

Cons

\- Serious limitations in terms of test flows (does not allow if/else validations nor while cycles). - Tests can take long times to run in the cloud - Impossible to step by step debug.

Review Source

VR

Verified Reviewer  
CEO  
Information Technology and Services  
Used the software for: I used a free trial

### "Ghost Inspector"

April 9, 2021

4.0

Nothing special i used the free trial so i didn't use all modules in this software but the trial was very helpful for me and my production

Pros

Ghost Inspector fast and easy to use and very helpful to detect bugs

Cons

Very fast software many modules to use and very helpful it saves time.

Review Source

VR

Verified Reviewer  
Senior Software Developer  
Printing  
Used the software for: Less than 6 months

### "Simple tool to get automated tests up and running."

July 15, 2018

5.0

Pros

Really easy to use, just click through your site, record all scenarios, schedule tests etc. Really easy to use for non-technical people.

Cons

If your site is not very static, if it has many dynamic elements, pages - you can expect that these tests will often break when you change something. This is what happened to us and we stopped using this tool because we had to fix the tests too often. If your site does not change so often, then this is a great way to know if something breaks. As the tests are run in the cloud, you cant run them on your local environment. Speed is not so good, but that does not really matter in most cases.

Review Source

Response from Ghost Inspector

July 16, 2018

Thank you for your review! We totally hear you on test maintenance. It's one of the biggest challenges that comes with browser testing. We've got a few features (like test modularization) that are designed to help, and a few more features being developed. We know that we've still got a ways to go, but we're working to make test management as painless as possible. We hope we can offer something a little better suited to your situation in the future. Thanks again!

VR

Verified Reviewer  
Software Engineer  
  
Used the software for: 1-2 years

### "The application that our QA Team use to run automatic tests in our application"

April 25, 2018

4.0

Pros

Currently, Ghost Inspector is the tool that our QA team uses to run our automatic regression testing in our applications. It is also easy to integrate with other applications and send reports of the test results.

Cons

The user experience should be improved, sometimes is not easy to train new colleagues on this tool but with some time investment, they stay autonomous.

Review Source

VR

Verified Reviewer  
Founder  
  
Used the software for: 2+ years

### "We use Ghost Inspector for effective high level integration testing"

April 26, 2018

4.0

Pros

Ghost Inspector makes it extremely easy to put together some pretty comprehensive integration tests a website or web-app. Ghost Inspector's test creation workflow is extremely easy to use, and the ability to see screenshots and videos of tests when they fail is fantastic.

Cons

As is often the case, I find the pricing a bit steep. We've also got some (admittedly edge-case) needs that we'd love the Chrome testing agent to be able to do (particularly around multimedia) which GI doesn't currently support, but I have hope that they'll get there eventually.

Review Source

Aqsa M.  
Senior Test Automation Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy Way to Automation"

December 4, 2020

4.0

Pros

Ghost Inspector is the best choice for people who are new to the automation field. By just following the flow this tool gives you each and every step/selector/assertion to write in your code. Very easy to use for beginners.

Cons

There are some limitations that you face and when you have large suites/projects with more than 10 screens to run then it's not a suitable option for you.

Review Source

VR

Verified Reviewer  
QA Engineer  
  
Used the software for: 6-12 months

### "interesting tool "

November 2, 2017

5.0

Pros

As a non-technical person, I am able to record tests without writing a single line of code and I am able to modify the steps to be reusable

Cons

doesn't support grouping, doesn't support jira integration, doesn't support multiple platforms and supports both FF and Chrome

Review Source

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Automated QA Testing made Simple"

October 6, 2018

4.0

Qa is an important process of SDLC. Ghost inspector has made Qa process faster and easier.

Pros

Ability to automate the QA process. Seamless integration with Google chrome through an extension.

Cons

Inability to bypass Google recaptcha while testing.

Review Source

Response from Ghost Inspector

October 9, 2018

Thank you for your review! We're glad Ghost Inspector has helped to make your QA process faster and easier.

MT

Marija T.  
AQA  
Research  
Used the software for: I used a free trial

### "Usefull tool"

August 24, 2022

5.0

Pros

Easy fast to setup. regular testing structure i use much more should i say "open source (open hands ) " frameworks and runners but ghost insp. has always been my choice for quick show of skills on an interview or setting up playground env for junior qa's or anything that can release a person from the hassle of setting up when you just wanna crash your site

Cons

Not so much open source , well not at all but thats fine for the purpose i use it.

Review Source

LC

Leonardo C.  
Software QA Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool for browser testing"

March 31, 2020

4.0

I have a great experience with Ghost Inspector. It really helps my team to assess the quality of the software we are building

Pros

I really like the usability of this tool and how complete is the documentation to help you create and execute test cases for your web platform

Cons

I think it is a little expensive for the amount of feature it offers when you compare it to other frameworks

Review Source

AA

Amol A.  
QA  
Computer Software  
Used the software for: I used a free trial

### "Good cloud based tool for testing"

May 27, 2019

4.0

Pros

i have used the software to try automate web projects and it has good folder structure to organise the tests

Cons

does not support properly multiple browsers to run the tests

Review Source

Similar Products

Featured