Donorbox

Donorbox


4.5 / 5
12 reviews

Who Uses This Software?

Over 8,000 smart organizations have received donations with DonorBox. They include nonprofits, schools, churches, open source projects, and medical research


Average Ratings

12 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Online

Vendor Details

  • Donorbox
  • www.donorbox.org
  • Founded 2014
  • United States

About Donorbox

Donorbox helps your organization quickly embed an optimized recurring donation form in your website. Our form builder allows you to collect custom questions from your donor, ask your donor where to designate her donation, and dedicate her donation in honor of someone. There are many other features that your organization may find useful including customizable receipt text, PayPal donation, Salesforce & Mailchimp integration, and much more.


Donorbox Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Management
  • Event Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Recurring Giving
  • Volunteer Management

Donorbox Reviews Recently Reviewed!


Capterra loader

Donorbox is a great starter donation software that takes minutes to get running.

Jul 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Donorbox is simple and intuitive with great instructions to help get setup. One of my favorite things about Donorbox is that I'm able to keep donors on the site, through an embedded Donorbox form. I don't need to send them to a landing page off-site. That's a big deal and keeps donors comfortable finishing the process of giving.

Cons: Donorbox is still maturing and some features that I think ought to be built-in, they charge for. Like integrating with an integration software... I have worked with multiple other softwares that simply allow integration, and none of them charge, including other donation platforms.

Vendor Response

by Donorbox on October 15, 2018

Thanks for taking the time to review Donorbox on Capterra!

We truly appreciate your honest feedback. Since we aim to keep our fees as low as possible, we only charge when absolutely necessary. We are, in fact, working on building features so that some integrations won¿t be necessary any more. It will be built into Donorbox.

We¿ll be sure to keep you updated with our progress.

We've also recently launched our API and Zapier integration that lets connect with any number of other platforms.

You can check that out here - https://donorbox.org/nonprofit-blog/blog-announcing-integration-zapier

Donor box review

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros:

Really appreciate that Donorbox is so simple to use and so affordable. It's very helpful to have the option of suggested donation amounts as well - since starting to suggest amounts to our donors we've noticed an increase in donations! Really value the integrations with Salesforce and Mailchimp as well. This has allowed us greater functionality while keeping the cost of a donation system low.

Cons: There are many great things about Donorbox that I thoroughly enjoy. However, a built-in text-to-give technology would really take it to the next level.

Overall:

Even if text-to-give is not yet an option, I'd still recommend Donorbox over other donation systems. It's rare, from my research, to get this much of functionality, simplicity, safety, and speed for so little financial investment.

Easy to setup several giving campaigns

Nov 11, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Love this tool because it is so simple to setup multiple campaigns that each have their own progress tracking and details. Embedding on my website is easy and just works. Set it and forget it type of thing. Pricing is simple. Entering donations received outside of the tool is easy.

Cons: Wish it had some additional integrations with my email tool or CRM.

I am a non-profit Christian ministry and donor box has mad collecting ad accepting donations easy!

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Free processing up to 1000 dollars per month, automatic reoccurring donations, ease of use, built in donor management system, receipt automation and so much more!

Cons: It is hard to find something but if I had to pick it would be the ability to sell tickets along with donations. Adding this feature would be fantastic and about the use of other ticketing sits like eventbrite.

Overall: So many benefits which include donation processing online, multiple donation accounts to keep track of specific events, built in donor management, automated receipts, and so much more! Love donor box, for the non-profit I would highly recommend it over PayPal!

Vendor Response

by Donorbox on October 15, 2018

Thanks for taking the time to review Donorbox on Capterra! We¿re so glad you¿re enjoying using our donation platform. You¿ll be glad to know that we¿ve already been making plans to develop a ticketing functionality into Donorbox. We¿ll be sure to keep you updated with our progress.

Capterra loader

Best Fundraising Software

Nov 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We have an international presence and also partner with a lot of companies so it's great to be able to accept company donations, accept multiple currencies and customize the donation forms in many different languages. It offers tons of features for a fraction of the price!

Cons: Although Donorbox offers the Salesforce integration, it'd be great if the Donorbox dashboard could be a bit more detailed and functional.

Overall: Initially, we were sceptical of investing into a donation system, even affordable one, since we're looking for ways to save on all fronts. We thought we could just use PayPal. However, only when we switched to Donorbox we saw all the benefits of a donation system (i.e. the ongoing support, the variety of payment options, the suggested donation amounts etc.). Really recommend trying it out and seeing for yourself!

Beautiful donation widget that works great!

Nov 16, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Recurring payments, integration with Mailchimp, Very easy to install!

Cons: More languages! Or custom languages, I saw you had German, Spanish, and few others, but what about Russian?

Overall: I've upgraded to Donorbox after using Paypal for the last 4 years for my nonprofit. After a few months, I noticed the difference when I reviewed my donations for my quarterly reports, and noticed an increase of 20% in recurring donations. Definitely recommended!

Recommendations to other buyers: Try it and see for yourself! Always good to look for more ways to increase your donations.

Vendor Response

by Donorbox on November 16, 2016

Thanks Maya! Good luck with your nonprofit!

Capterra loader

Simple and Effective Donation System - Great Solution for Nonprofits

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Donorbox is very affordable and the process of setting up is very easy and user-friendly.

I also enjoy that the forms are quite clean and uncluttered. They are very minimalist so and I can customize them according to my own brand.

It's also great to attract and retain recurring donors.

Highly recommend trying it out!

Cons: I would want the dashboard to be a little bit more comprehensive and sturdy - but Donorbox is still developing and constantly improving.

Overall: Finding a system that is simple to set up, effective, that integrates with our website, and allows us to manage donors - all for a fraction of the price of some of the other systems is hard. This is why we appreciate Donorbox!

Best Recurring donation plugin for Wordpress

Feb 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The look & feel of the forms. Very simple to make recurring donations

Cons: Waiting for the option to do test donations.

Overall: I've switched to Donorbox about 2 months ago , and I can't be more happy with the results. The forms are simply beautiful, and really help in increasing conversion rates for donations and monthly commitments.

Recommendations to other buyers: If you're using it for Squarespace or Wix as your donation widget, make sure to enable SSL on your site. It's free.

Vendor Response

by Donorbox on September 10, 2017

Jeremy, thanks for the kind response.

Inexpensive and simple donor-management platform

Sep 28, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Donorbox is the most inexpensive program I found when researching donor management software. Its pricing is exceedingly fair, and the setup process is very easy and user-friendly.

Cons: I wish the dashboard was a bit more robust, but it's nothing major. I also wish that I could import past donations via a spreadsheet rather than having to enter past transactions individually.

Vendor Response

by Donorbox on October 09, 2018

Thank you for your feedback on Donorbox. We're always open to suggestions on making Donorbox better, so this is really helpful.

The CSV Import feature is something our developers are already considering for the future. We will keep you updated on that when it's released.

Regarding the dashboard, what other functionality would you like to see on it? You can always contact us at https://donorbox.org/contact

Donorbox could be a good addition to your non-profit website

Sep 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, flexibility, seamless integration to our website.

Cons: Ran into one snag today where I added a feature twice and couldn't figure out how to delete the duplication.

Overall: I originally resisted adding this software to our arsenal because it could add additional expense. However, I believe it will encourage donations as it creates a simple and beautiful interface right to our webpage. It is much more flexible than using PayPal alone, and probably interfaces better with other payment vendors.

Vendor Response

by Donorbox on October 15, 2018

Thanks for taking the time to review Donorbox on Capterra!

Our goal is to create the best possible donation platform for our customers.

If you¿re still experiencing the duplication issue or need our help with anything, you can drop us a support ticket at https://donorbox.freshdesk.com/support/tickets/new.

Capterra loader

Inexpensive donation service, fairly basic

May 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that it is easy to setup and get going. They have a nice clean website and interface. The forms you create look very clean. Support is very responsive.

Cons: The customization options of the forms are a little sparse and basic. It was difficult to fully change the colors of the form to our organization's colors. I had to email support and use css code to change it. Kind of a hassle!

Overall: We were able to get our form up and going pretty quickly and it looks nice.

Vendor Response

by Donorbox on October 15, 2018

Thanks for taking the time to review Donorbox on Capterra! We¿re glad you had a good experience with our Support Team. We will definitely be taking your experience with customization options into consideration and seeing how we can improve. Your feedback will help us make Donorbox better.

Does everything I need - great solution for non profit donations

May 30, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's simple to use and the forms are very aesthetically pleasing. Simple to integrate into WordPress site. Customer support was amazing, quick responses and very helpful.

Cons: It would be nice if more of the setup was handled within WordPress (save having to jump across from donorbox.org), however this isn't a red flag for me.