# Page 13 | Donorbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 13 - Is Donorbox the right Nonprofit solution for you? Explore 624 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156860/Donorbox/reviews

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Donorbox

4.8 (624)

[View alternatives](https://www.capterra.com/p/156860/Donorbox/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 13 - Reviews of Donorbox

## Showing most helpful reviews

Showing 301-325 of 624 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LF

Lauren F.  
Founder Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Love love love Donorbox"

September 16, 2025

5.0

I have zero complaints about Donorbox. Of all the current crowdfunding sites for non-profits, this is by far the easiest for my donors to use.

Pros

Donor Box is a very easy interface for Donors specifically. It's a very good value for the small amount they need to keep going.

Cons

It can be a bit tricky to navigate for the Organization. Could be streamlined a bit. There is a lot of information required for every fundraising event.

Review Source

SC

Samuel C.  
Attorney  
Legal Services  
Used the software for: 1-2 years

### "Simple and Realible Fundraising Tool"

September 17, 2025

5.0

The support team was responsive and helpful whenever we had questions. Overall, it’s been a reliable tool in achieving our fundraising goals.

Pros

Donorbox made fundraising so simple and intuitive. Getting started was quick, and the platform’s features really helped us streamline our campaigns.

Cons

The platform has many features, but it can take a little time to learn them all. Fees can add up if running a lot of transactions.

Review Source

CR

Carlton R.  
Published  
Media Production  
Used the software for: 1-2 years

### "Donorbox review"

September 16, 2025

5.0

Overall I was impressed with the ease of setting up — and then using — Donorbox. Similarly, creating code for placing donation info on the website was easy to understand and execute.

Pros

It was quick and simple to set up Donorbox, and the first donation wasn’t long in coming. Creating code for the embeds was also super easy.

Cons

Nothing at all to contribute here because everything to do with the set-up was swift and easy to complete.

Review Source

DH

Daniel H.  
Founder  
Hospital & Health Care  
Used the software for: 1-2 years

### "Wonderful experience with Donorbox "

September 16, 2025

5.0

Phenomenal. Everyone who has a nonprofit should use Donorbox. I do not know if my organization would exist without Donorbox.

Pros

It is an incredible way to raise money. It keeps my organization financially stable. Their customer service is awesome too!

Cons

Nothing. I have never had a bad experience with Donorbox. They are truly a company that truly cares about the people they serve.

Review Source

KH

Kait H.  
Co-Founder  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good experience"

September 16, 2025

5.0

A good experience with something that is cost effective. They work with non-profits which is great since every dollar counts.

Pros

I like that it is easily integrated with various websites. There is an option to create fundraisers which is a nice touch.

Cons

Designing a fundraiser can be a little difficult. The layout is not user friendly. Once you figure it out, it is a nice feature.

Review Source

hN

hanna N.  
Editor in Chief  
Media Production  
Used the software for: 1-2 years

### "button makes money for local newspaper"

September 16, 2025

5.0

I’ve had a wonderful experience earning passive income for my print newspaper through reader donations with Donorbox. It’s an incredible way for readers to connect and give back.

Pros

Donorbox’s website buttons are a super easy way for readers to donate to the cost of running our publication!

Cons

I really have no complaints about donorbox. i don’t use the program often because it does the work for me, on the homepage of my website.

Review Source

LF

Lal F.  
President  
Education Management  
Used the software for: Less than 6 months

### "Total satisfaction"

September 17, 2025

5.0

Excellent, superb and extremely useful tool. Again, I only can repeat what I already have stated to my best ability

Pros

Efficiency, reliability and uniqueness

Cons

So far I have found any that I dislike,what else can I say?

Review Source

SH

Sara H.  
Director of Development  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Berkshire Bounty review"

September 17, 2025

3.0

Overall good. I wish that you had support beyond just email. Sometimes I need help or an answer to a question more immdiately.

Pros

Good functionality as a donor platform. I was able to use it when all we had was MailChimp to work with.

Cons

Event platform not robust enough. We had a group doing a benefit for us and we weren't really able to use the platform for the event.

Review Source

CS

Caroline S.  
Owner  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Love donor box for how easy it is"

September 16, 2025

5.0

Smooth, easy and always looks presentable when I share links. Very easy program to get looking just the way you want it.

Pros

The fact that it is called donor box gives my donors the reassurance they are on the right place. Donor box was very easy to set up and get going.

Cons

Haven’t found anything I don’t like. Really it is so easy to use and share which was a big thing for me.

Review Source

BS

Brittany S.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Donor Box is the best"

September 16, 2025

5.0

It has been an easy tool to use for my non-profit. I would recommend Donor box to any person looking to earn funds without a hassle.

Pros

Donor box allows me flexibility and no worry about how to earn my money. It's been a helpful to get donations and I haven't had to stress.

Cons

I don't really have any dislikes about Donor box. It is pretty straightforward and any questions I may have, I can easily find it.

Review Source

MB

Makala B.  
Director  
Medical Practice  
Used the software for: 1-2 years

### "Highly Recommend Donorbox"

September 16, 2025

5.0

Our overall experience with Donorbox has been very positive and formal! I've never had to even reach out to customer service for issues.

Pros

The website forms are very user-friendly, and it's easy to track donations with Donorbox! The software is easy to manage.

Cons

I haven't found any cons of using Donorbox thus far. The site is user-friendly and has a simple layout.

Review Source

FC

Freddie C.  
Director  
Child Day Care Services  
Used the software for: 1-2 years

### "Great and user friendly way to fundraise"

September 17, 2025

4.0

My overall experience has been great. Donorbox has blessed so many kids/families in my program. And donors trust the site.

Pros

The professional look and fundraising format options. My favorite is the goal setting format. Also I like that you can have multiple campaigns.

Cons

The STRIPES connect link gave me a lot of troubles at the beginning. I guest it was the card type I had. I think donor box should removed the third party if possible.

Review Source

RD

Renee D.  
Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Awesome just an incredible app"

September 19, 2025

5.0

My overall experience with donor box the last several years has been awesome. I'm very grateful for donor box because they make my life easier on my website.

Pros

Very easy and simple to set up. Everything was self-explanatory. And there's also directions for people who aren't so quite tech savvy.

Cons

I really can't think of anything I at least like about donor box. I like everything about it so I can't say anything.

Review Source

KS

Kate S.  
Producer  
E-Learning  
Used the software for: 6-12 months

### "Easy and works well"

September 17, 2025

5.0

Pros

Donorbox was easy to set up and it was and easy to track donations. It was great the way that we could personalise the message that went out to those who made a contribution.

Cons

None.

Review Source

GR

Gabe R.  
Founder  
E-Learning  
Used the software for: 1-2 years

### "A Great Fit for Small but Growing Nonprofits"

September 16, 2025

5.0

Overall, my experience with Donorbox has been very positive: it’s simple to set up, easy for donors to use, and integrates smoothly with our website, which helps us focus more on our mission and less on the technical side.

Pros

I liked that Donorbox is easy to access, very user-friendly, and can be seamlessly embedded directly into my website, which makes giving simple for our supporters.

Cons

The only drawback is that some customization options feel limited, especially with design/branding, but overall it works well for our needs.

Review Source

SV

Suzanne V.  
Volunteer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Easy and intuitive fundraising"

September 16, 2025

5.0

Great overall. Excellent support, easy to use and customise solutions, good ideas to help us raise money.

Pros

Easy, intuitive and with functions that make our work better. We even appreciate the ideas that are sent to us by email for more ways to fundraise.

Cons

The costs associated with donations - we lose almost 10% of donations with Donorbox and payment processor.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reason for choosing Donorbox

Ease of use. Could plug in campaigns/donation forms. Donorbox is targeted to our needs.

Review Source

TC

Torey C.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "The Feedback"

September 16, 2025

5.0

Donorbox is direct and easy to use. Every time I use it, I have never experienced any issues nor have to refresh.

Pros

What I like the most about Donorbox is it’s accuracy. Donorbox is accurate in provided the correct amount of donations.

Cons

When it comes to DonorBox, there is not anything I dislike or regard as the least about DonorBox. It’s very good.

Review Source

BS

Blessing S.  
Admin  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Donorbox is the best"

September 16, 2025

5.0

Donorbox is incredible. Customer service is second to non. It is definitely a good value for money. Its the best

Pros

What I like the most about Donorbox is that it is Very secured, it has an Amazing donation tracking and customer support is very efficient

Cons

Nothing. If i had known donorbox ealier i would have jumped on it. Donorbox has mads me look way more professional than i can i be.

Review Source

TW

Tiffany W.  
Director of Communications and Finance  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Online presence with Donorbox"

September 17, 2025

5.0

Donorbox has increased our reach for donations reaching populations that might not otherwise donate. Many people are willing to make an online donation versus mailing checks.

Pros

I like that Donorbox is easy to incorporate into online platforms making giving easier for donors. We have added links to our website and facebook pages, and can even access with QR codes.

Cons

I think some of the verifying questions are odd. Like asking where people are employed. But since getting Donorbox our donations have increased.

Review Source

GF

Grant F.  
Pastor  
Religious Institutions  
Used the software for: 6-12 months

### "Get Donorbox!"

September 19, 2025

5.0

Pros

So easy to use. I've been able to put it into my website very easily. Now people are able to actually create an account and see and edit their account.

Cons

I really don't have a lot of cons about the owner box. I think there's a lack of style and editing ability for your campaigns. I wish there were more modern and elegant styles that you could embed into the website.

Switched from

[Wix Bookings](https://www.capterra.com/p/14148/Wix-Bookings/)

Donorbox had membership account editing ability for donors.

Review Source

JC

Joniece C.  
Director  
Performing Arts  
Used the software for: 6-12 months

### "Dance Company Review"

September 16, 2025

4.0

Overall I am very pleased with my experience with donor box. I have contacted a great number of donations and have only received positive feedback about the simpleness of the process

Pros

I appreciate how Donor box support security and privacy for donators. The give the option of being anonymous or not.

Cons

I think Donor box can improve the website form option. I found it very difficult to embed the form to my website.

Alternatives considered

[FunctionFox](https://www.capterra.com/p/99587/FunctionFox/)

Reason for choosing Donorbox

Donor box was more accessible and made it easier to use.

Review Source

CR

Cristian R.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "The best way to raise money"

September 16, 2025

5.0

I’ve been with donorbox for over five years it’s really easy to raise money create campaigns create widgets create links

Pros

Consistency always on time. It’s really easy to use their widgets on my own website easy to share QR codes.

Cons

No complaints at all I love the fact that they team up with nonprofits real easy to create campaigns.

Review Source

JG

Josiah G.  
President  
Fund-Raising  
Used the software for: 1-2 years

### "Great Product. "

September 16, 2025

5.0

Overall, my experience with Donorbox has been very positive. The platform is easy to use and setting up donation forms was straightforward.

Pros

Easy to use customizable donation forms, fast checkout, supports recurring gifts, and excellent global payment options.

Cons

High fees add up quickly, and the fee structure can be confusing. Could be clearer and more affordable overall.

Review Source

LE

Lily E.  
Administrative Assistant  
Education Management  
Used the software for: 6-12 months

### "Super helpful tool! But I'm a data nerd."

October 1, 2025

4.0

Pros

The website forms are easy to set up and I like that I can add people to my team so everyone is on the same page.

Cons

I wish there were easier ways to link or tag donors, so I could see who's giving on a household, church, or community level rather than just individuals.

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)[Givebutter](https://www.capterra.com/p/172048/Givebutter/)

Reason for choosing Donorbox

lowest rates/fees for the capabilities and features

Review Source

MJ

Matt J.  
Founder  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Donorbox review"

September 16, 2025

5.0

Overall the best crowd raising platform I’ve used for what I need, highly like the goal setting and progress bar.

Pros

Easy integration to webpage, payments are easy to get. Astetics are pretty good, like the colour options and progress bar.

Cons

Dashboard a bit difficult to navigate, feels a bit clunky going through the different options to set up page

Review Source

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