# Page 24 | Donorbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Donorbox the right Fundraising solution for you? Explore 624 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/156860/Donorbox/reviews

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Donorbox

4.8 (624)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 24 - Reviews of Donorbox

## Showing most helpful reviews

Showing 576-600 of 624 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BF

Babatunde F.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Keep this up"

May 5, 2023

5.0

It was quite easy to set up and run. The customer support has been excellent. I will recommend this to others.

Pros

The product is easy to use and lives up to its promise.

Cons

I cannot think of any gaps at this stage.

Reason for choosing Donorbox

On recommendation

Review Source

KM

Kingsley M.  
Apostle  
Religious Institutions  
Used the software for: Less than 6 months

### "Donorbox for all"

May 20, 2021

5.0

Am still to get more out of the product.

Pros

No imperfect features. Product easy to use. Business integration very good and easy process.

Cons

All about the product is great and perfect.

Review Source

Response from Donorbox

May 31, 2021

Thank you so much for your review of Donorbox! If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!

aP

aiden P.  
Intern  
Religious Institutions  
Used the software for: 1-2 years

### "Simple and Straightforward"

October 22, 2019

5.0

Pros

I liked the ease of use the most. I was able to get started and receive donation almost immediately.

Cons

Nothing! This software did everything that I needed it to without any complications.

Reason for choosing Donorbox

Saw someone else use it and they told me how easy it was.

Review Source

Response from Donorbox

November 19, 2019

Hi there! Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!

Tim K.  
Eigenaar & online marketeer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great tool, but prone to scammers"

September 16, 2022

3.0

Pros

Easy setup, great integration with Stripe, recurring donations.

Cons

Donorbox can cost money. We had a scammer who made a SEPA-donation of 10.000 euro and did a chargeback. We lost 1,5%. Advice for new users: turn of SEPA and set a max amount (for instance 250 euro). These options are available in Donorbox.

Review Source

JG

James G.  
President  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Just starting out but love it."

January 6, 2023

5.0

Excellent

Pros

Ease of us in getting set up. Customer support when I had a problem was very good.

Cons

Nothing identified yet as I just signed on.

Review Source

EJ

Ebony J.  
CEO  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great way to receive donations "

December 10, 2021

5.0

Donorbox has helped me receive donations easier.

Pros

I like the easiness of the software. It connects to my website and people can make their donations.

Cons

Right now I don't have any objections. This is helped me with my needs

Review Source

MD

Mattia D.  
Chief Digital Officer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Donorlove "

February 4, 2022

5.0

Easy to duplicate project and go live.

Pros

The most impactful about this software is the agile method to create new botton/page for fundraising project. Less than an hour.

Cons

Translation in others languages will be a plus.

Review Source

BC

Bobbi C.  
Project Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Donorbox could be a good addition to your non-profit website"

September 12, 2018

4.0

I originally resisted adding this software to our arsenal because it could add additional expense. However, I believe it will encourage donations as it creates a simple and beautiful interface right to our webpage. It is much more flexible than using PayPal alone, and probably interfaces better with other payment vendors.

Pros

Ease of use, flexibility, seamless integration to our website.

Cons

Ran into one snag today where I added a feature twice and couldn't figure out how to delete the duplication.

Review Source

Response from Donorbox

October 15, 2018

Thanks for taking the time to review Donorbox on Capterra! Our goal is to create the best possible donation platform for our customers. If you¿re still experiencing the duplication issue or need our help with anything, you can drop us a support ticket at https://donorbox.freshdesk.com/support/tickets/new.

JLM

Janet Lee M.  
Creator  
Media Production  
Used the software for: 6-12 months

### "Fund Raising"

June 12, 2023

5.0

Fund raising process was easy to set up and the support is outstanding!

Pros

The ease with which to raise funds and the great support!

Cons

So far I've found nothing that could be considered negative.

Review Source

Leonardo C.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "easy website integration"

July 23, 2019

5.0

Makes our job a lot easier. Our clients are happy.

Pros

\-Free donate system for small nonprofits. -Very easy to integrate on WordPress sites, where we built 70% of our client sites -Seamless integration with PayPal payment options -Easy branding on forms and pages

Cons

We could not find Magento Integration in Marketplace

Reason for choosing Donorbox

Free option.

Review Source

Response from Donorbox

November 19, 2019

Hi there! Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!

AR

Albert R.  
candidate  
Political Organization  
Used the software for: Less than 6 months

### "Their support is great"

June 10, 2022

5.0

Great fast support by email

Pros

It can be used on my GODADDY account, it can collect all of the data required for a donation by the WA PDC

Cons

there are no cons for this software, it is great

Review Source

BV

Bobbi V.  
Tech  
Museums and Institutions  
Used the software for: 2+ years

### "Easy to use"

February 24, 2023

5.0

Pros

Several campaigns Ease of using reports Ease of updating campaigns Ease of implementation on website

Cons

FeesSome users can't understand if selecting one time donation vs yearly.

Review Source

CE

Carly E.  
Marketing Manager  
Computer Software  
Used the software for: Less than 6 months

### "User friendly & Exciting to Use"

September 26, 2023

5.0

Pros

I recently set up a recurring donation with a nonprofit that uses Donorbox and the system was very intuitive. I now receive monthly emails about my donation, and when I signed in to see the options to manage my account, it could not be easier to do! Awesome platform all around, and everyone I have had the pleasure of meeting on the team have been very kind.

Cons

As a user of the platform, I do not have any cons with my Donorbox experience.

Review Source

RD

Rhonda D.  
Executive Director  
Religious Institutions  
Used the software for: Less than 6 months

### "Integration Ease"

May 2, 2023

5.0

Customer Service was helpful and quick.

Pros

Easy integration between web, Salesforce and Stripe.

Cons

I haven't run into anything yet that I don't like.

Review Source

VR

Vianey R.  
Control Operativo  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Seguimiento de donativos"

June 7, 2021

5.0

Manejo fácil, seguimiento pronto y oportuno.

Pros

El fácil uso de la plataforma, el seguimiento que se le da y el bajo costo

Cons

En general es una excelente plataforma donde nuestros donadores tienen el seguimiento por parte de nuestra Asociación con las notificaciones y correos programados

Review Source

EMD

Egal Michael D.  
Director de programas sociales  
Non-Profit Organization Management  
Used the software for: I used a free trial

### "My experience in Donorbox"

September 16, 2021

5.0

En general donorbox es la mejor aplicación para las organizaciones sin fines de lucros en cualquier parte del mundo.

Pros

Donorbox es la mejor aplicación de recaudaciones de fondos para organizaciones sin fines de lucros. Es tan fácil de usar y lo mejor es que puedes utilizarlo en cualquier pais del mundo y convertir a la moneda de tu ubicación.

Cons

El costo de las comisiones. Esto puede varias según la cantidad de dinero que reciba su organización sin fines de lucros.

Review Source

RB

Ryan B.  
State Representative  
Government Administration  
Used the software for: 1-2 years

### "Simple and easy to implement! "

October 22, 2019

5.0

Pros

Donorbox is very simple and easy to set-up to start receiving donations immediately.

Cons

What’s not to like!? I haven’t figured that out yet!

Review Source

Response from Donorbox

November 19, 2019

Hi there! Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!

MB

Maya B.  
Marketing Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Beautiful donation widget that works great!"

November 16, 2016

5.0

I've upgraded to Donorbox after using Paypal for the last 4 years for my nonprofit. After a few months, I noticed the difference when I reviewed my donations for my quarterly reports, and noticed an increase of 20% in recurring donations. Definitely recommended!

Pros

Recurring payments, integration with Mailchimp, Very easy to install!

Cons

More languages! Or custom languages, I saw you had German, Spanish, and few others, but what about Russian?

Review Source

Response from Donorbox

November 16, 2016

Thanks Maya! Good luck with your nonprofit!

DB

Don B.  
Treasurer  
Religious Institutions  
Used the software for: 1-2 years

### "Great system"

October 22, 2019

5.0

We us Donor box for monthly donations.

Pros

Easy to setup and simple for users. It just works.

Cons

No cons. It works exactly as described.

Review Source

Response from Donorbox

November 19, 2019

Hi there! Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!

LH

Lesa H.  
registered nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "the best donation site"

August 10, 2022

5.0

always a great experience

Pros

so easy to use and they are very responsive to your needs

Cons

nothing, they make it so easy to use and help very quickly

Review Source

TL

Tracy L.  
Beauty consultants  
Cosmetics  
Used the software for: 6-12 months

### "Zebulan apostolic donor "

June 18, 2021

4.0

Feedback also good when u faxing problem

Pros

Easy to use. It is clear and easy to understand for me as new user

Cons

Erm... Keep on monthly contribution there. Should stick on one time payment instead. Wish this is can imporove.

Review Source

MD

Martin D.  
Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Satisfied customer"

April 17, 2021

5.0

Pros

The have a very good and quick customer support. A so very ranger to help.

Cons

Little bit complicated for beginner to implement, but quick to learn.

Review Source

Response from Donorbox

May 31, 2021

Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you!

CRH

Carlos René H.  
CEO  
Management Consulting  
Used the software for: I used a free trial

### "Easy start"

July 3, 2023

5.0

Pros

It is very easy to get started. The support team seems to be still “on the human side” and were very keen on answering my questions, fast and friendly.

Cons

As an international organization we still have to do some work before getting on track.

Review Source

jL

james L.  
Partner  
Government Relations  
Used the software for: Less than 6 months

### "Donor box review"

December 18, 2021

5.0

Pros

Ease of use. Features. Customer support.

Cons

Took some time to use. Support was good.

Review Source

sZ

stan Z.  
Engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "you need to think many times , before using this software "

May 20, 2022

3.0

don't like it ,

Pros

only nice sofeare on't like it ,

Cons

pretty easy to set up on't like it , after the money I realized that fee was 3,7% - its very huge , I thought it will be only 1.5% fee , but instead of this after transaction they charge 1.5% fee and paypal also charge 2.2% fee . I do not get it why should I pay donrbox , instead of this I can work with aypal for 2.2% fee

Review Source

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