# Page 25 | Donorbox Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 25 - Is Donorbox the right Fundraising solution for you? Explore 625 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/156860/Donorbox/reviews --- Donorbox 4.8 (625) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 25 - Reviews of Donorbox ## Showing most helpful reviews Showing 601-625 of 625 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use sZ stan Z. Engineer Information Technology and Services Used the software for: I used a free trial ### "you need to think many times , before using this software " May 20, 2022 3.0 don't like it , Pros only nice sofeare on't like it , Cons pretty easy to set up on't like it , after the money I realized that fee was 3,7% - its very huge , I thought it will be only 1.5% fee , but instead of this after transaction they charge 1.5% fee and paypal also charge 2.2% fee . I do not get it why should I pay donrbox , instead of this I can work with aypal for 2.2% fee Review Source AL Alain L. CEO Management Consulting Used the software for: I used a free trial ### "Excellent Platform👌" September 26, 2022 5.0 I'm still in my infancy. I will see after using the platform for some fundraising to give my position. Pros Easy to use. Not too many complications. In the FAQ section, everything is clear and precise. Cons The problem is that some donations are not accepted in some countries... Unfortunately! But I hope that this problem will be solved over time. Review Source UA Ugbede A. Auditor Hospitality Used the software for: Less than 6 months ### "Easy to set and personalised " September 2, 2020 5.0 The ease with which one can set the programme running, blew me Pros Great features, you can customise to your taste. Support different currencies, to my surprise actually. Cons May be the background photo was a bit tricky. For some reasons, the photo wasn’t fitting as expected, but I overcame it. Alternatives considered [Bonterra Giving Days](https://www.capterra.com/p/159669/Bonterra-Giving-Days/)[Donately](https://www.capterra.com/p/154495/Donately/) Reason for choosing Donorbox Ease of use, features for customisation and currency supported. Review Source Response from Donorbox October 27, 2020 Hi, Ugbede! Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you! JB Jeremy B. Nonprofit Consultant Non-Profit Organization Management Used the software for: Less than 6 months ### "Best Recurring donation plugin for Wordpress" February 3, 2017 5.0 I've switched to about 2 months ago , and I can't be more happy with the results. The forms are simply beautiful, and really help in increasing conversion rates for donations and monthly commitments. Pros The look & feel of the forms. Very simple to make recurring donations Cons Waiting for the option to do test donations. Review Source Response from Donorbox September 10, 2017 Jeremy, thanks for the kind response. AB Alek B. Founder & Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Great product, super easy to use" July 5, 2022 5.0 I’m super pleased, not only is the software customizable but the support is second to none! Pros The ease of use, the options in design, the customization Cons I didn’t find anything I didn’t like, the software is easy to use, the support I needed was immediate and answered my question immediately. Review Source LaG Laura and G. Membership & Development Coordinator Museums and Institutions Used the software for: 6-12 months ### "Perfect for Small Budgets" October 22, 2019 5.0 Pros It is a great looking product, easy for the end-user and fits our tiny budget - it's free! Cons To date, I have not come across any issues. Review Source Response from Donorbox November 19, 2019 Hi there! Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you! MJ Marion J. Founder Non-Profit Organization Management Used the software for: Less than 6 months ### "Dropbox is great!" May 12, 2021 5.0 The staff is very helpful and responds to queries quickly Pros It was really easy to use and to understand Cons I struggled a bit to set up my payment method Review Source Response from Donorbox May 31, 2021 Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you! LB Latesh B. manager. Corporate Communications Writing and Editing Used the software for: Less than 6 months ### "Very good customer service" December 19, 2022 5.0 Pros Ease of operation and customer service. Cons Nothing, I have not used it for a longer time. Review Source AA Akilesh A. Spiritual Teacher Religious Institutions Used the software for: Less than 6 months ### "Useful piece of donation software" October 22, 2019 5.0 Pros Makes it very easy for people to donate. Cons There is really nothing not to like. Can’t say a bad thing. Review Source Response from Donorbox November 19, 2019 Hi there! Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you! MC Mandy C. IT administrator Mental Health Care Used the software for: Less than 6 months ### "Life saver!" November 23, 2019 5.0 As an NGO, we find helping us in raising money to those in need. Its easy-to-use interface enables the general public to navigate smoothly without confusion. Pros The ease of use and convenience of having an app that does everything for you successfully. Cons Most probably the lack of design features. Reason for choosing Donorbox Seemed simpler and straight to the point and exactly what we were looking for. Review Source Response from Donorbox April 22, 2020 Hi Mandy! Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. You'll be pleased to know that we're working up updating our form design features to make them better! If you ever need our help or have any more suggestions on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you! AG Augusto G. DIrector Non-Profit Organization Management Used the software for: Less than 6 months ### "It made our life much easier" October 21, 2022 5.0 Pros Have everything automated in one place. I can manage the recurring donor and see when the donation goes wrong to solve the problem ASAP. Cons Nothing, it is very easy to use and to implement. This software is exactly what I was looking for. Review Source RH Ryan H. CEO Retail Used the software for: Less than 6 months ### "Easy software and way to manage donations! 😊" October 10, 2021 4.0 Overall, it's been great! Awesome support! Pros Easy to use! Great customer support! Easy way to manage monthly donations! Cons I wish it was a bit easier to use. I had trouble resetting my password. Also, I'm unable to update my address on the platform without contacting customer support. Review Source BM Brian M. Treasurer Non-Profit Organization Management Used the software for: 6-12 months ### "Good system for receiving donations" October 5, 2022 4.0 Pros Easy to download and analyse data. Responsive customer service Cons does not collect Gift Aid unlike some other fundraising platforms. Review Source TP Tom P. Tech Accounting Used the software for: Less than 6 months ### "Simplicity is the key" November 12, 2021 5.0 Pros Easy to setup your donation page and can be done in one sitting. Cons Although, we just began using it, we think we should be able to deduct the 's fee directly from the donation receives. Review Source ML Michael L. Ceo Automotive Used the software for: Less than 6 months ### "Leach Review" February 5, 2023 5.0 Pros The way you can reach people and show them how to get help. Cons Not able to reach everybody in frequent matter. Review Source KR Ken R. GM Information Technology and Services Used the software for: I used a free trial ### "New to Donorbox" August 9, 2023 5.0 Very positive Pros Speed in which customer support handled my request Cons Nothing bothers me so far. I will continue to use Review Source BH Bart H. IT Manager Religious Institutions Used the software for: Less than 6 months ### "Nice tool for non-profits!" October 29, 2019 5.0 Pros Easy and intuitive to use. We were able to implement our first campaign without any assistance from support. Works well with our web provider which is WIX. Cons Customizing the campaigns not always intuitive when using customer pictures/graphics. Reason for choosing Donorbox Seemed to be the best cost option with fairly rich functionality. Review Source Response from Donorbox April 28, 2020 Hi Bart! Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you! PM Philecia M. Consultant Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy to Use" December 26, 2022 4.0 Pros Detailed instructions, videos, and examples of use Cons Ability to capture phone numbers to be able to send a mass message to database Review Source DW Dana W. Executive director Non-Profit Organization Management Used the software for: 6-12 months ### "Donorbox review " November 20, 2019 5.0 Very good experience. Extremely easy to set up. Pros It is easy to keep track of all info re donations and quickly access it Cons I am coordinating using donor box with Wix, and the two companies aren’t always on the same page. Review Source JM Jürgen M. Rentier Arts and Crafts Used the software for: Less than 6 months ### "Not in use" January 12, 2023 5.0 I have no experience Pros Was easy to do.Ich have no time to integrate it in my Shop Cons Very competent and userdirected a good Software for help a poor man how me.i must live with a poket money from 150€ Reason for choosing Donorbox I fund it s the easyst Review Source MW Melanie W. Design & Communications Coordinator Used the software for: Less than 6 months ### "Does everything I need - great solution for non profit donations" May 31, 2017 4.0 Pros It's simple to use and the forms are very aesthetically pleasing. Simple to integrate into WordPress site. Customer support was amazing, quick responses and very helpful. Cons It would be nice if more of the setup was handled within WordPress (save having to jump across from .org), however this isn't a red flag for me. Review Source AT Andrew T. Pastor Religious Institutions Used the software for: Less than 6 months ### "Appreciation" April 10, 2020 4.0 It has been excellent so far. Pros Your response to Covid with supporting us with a percentage decrease and the ability to track online gifts. Cons I'm not completely clear on how it integrates with PayPal and Stripe. Review Source Response from Donorbox April 14, 2021 Thank you so much for your awesome review of Donorbox! We really appreciate your feedback and we're thrilled that you're enjoying your experience with us. If you ever need our help or have any ideas on features you'd like to see, please feel free to contact us on https://donorbox.zendesk.com/hc/en-us/requests/new. We'd love to hear from you! ACB Anna Christine B. Creative Designer Graphic Design Used the software for: I used a free trial ### "Great Customer Service " April 12, 2023 5.0 Pros Great customer service and quick response Cons None that I can think of at the moment! Review Source KW Kari W. PTA President Non-Profit Organization Management Used the software for: I used a free trial ### "User Friendly" October 22, 2019 5.0 Pros I’m a PTA President. I started using the site 2 months ago. We’ve used it for two events. It was easy to setup and our parents found it easy to process donations. Cons it would help if donation atoumatically calculated based on a quantity entered. For instance, wristbands are $10 and tickets are $1. Donation is for 2 wristbands and 10 tickets, Donation totals $30 Review Source AB Adrian B. Customer Fund-Raising Used the software for: Less than 6 months ### "Simple" June 19, 2021 5.0 Pros This software is just so simple. They give you the information you need, nothing more, nothing less. Personally, I think that's great because the software serves a simple purpose, so there's no need for complex processes. Cons I honestly can't think of anything. It's so simple that there aren't that many things to have an opportunity to improve on. 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